127 comments found.
I’m trying to install the template but I get this error: This site can’t be reached
The connection was reset.
Can you help me? I’ve tried 4 o 5 times with no success.
Hello! Please be kind and make a ticket here http://support.zoutula.com and we’ll have a look. Usually connection reset comes from low resources hosting services … please provide credentials to login to your WP admin area too. Thanks!
Hello, I am thinking of purchasing your theme. We already have an existing website. If we use the data importer, how will that work with what we already have built? Will we lose our data? Or do we have to transfer the data to new pages?
Hello! You don’t need to use importer. You can install Enfant and set it as the current theme. You can have many themes in your site but only one active at a time. After you do this …you can use our 1-click demo importer to add all demo content …and accommodate your content to Enfant styles. If you don’t want to do the changes in your live site …then you can proceed with importer and add your content in a new website where you have Enfant installed. Either way you will have to accommodate a little your current content to Enfant. If you don’t have inline styles the import should go smooth and along with demo content it should give you a good start…and changes should be fast. Thanks!
Thank you for the quick reply! If we were to use the importer, would we lose any of our current content?
No! WP importer should import everything.
Perfect! thank you again!
Welcome! 
hello! I really like this theme and its amazing.
I just want to know if there’s any accurate date for releasing the update with RTL Supprt. Thank you 
Hello! Thanks for interest … unfortunately we don’t have a date to RTL support as it was not so many requests. For sure it will be added because we have it on the list …but it will take some time. Thanks a lot!
Is there a way to display a monthly calendar with listed events in the day box instead of just upcoming or past events?
Hello! Unfortuanatelly it does not have this feature. 
Will this be added in a future release?
Will this be added in a future release?
Hello, We’ll keep in mind that it was interest for this feature. Sincerely we had a try during development on https://wordpress.org/plugins/the-events-calendar/ but we were not happy with it. If it fits your needs …please post a ticket here: http://support.zoutula.com and we’ll help you clean up current “events” and make room for this plugin(or any other events/calendar plugin). When say …we clean …we’ll take the current events feature off so it won’t collide in any way with any events/calendar plugin. (for example now if you install any events plugin you will have 2 kind of events …and is not ideal …) anyway it will require you to style the caledar … but at least it will have the calendar feature. Thanks!
hi
i need your help in changing color of fonts and some backgrounds in the theme
i need to change the font color into orange specially in top menu
and attached image explaining
thank you
Hello! We got your support ticket and we’ll reply ASAP. Thanks!
Hi i really like this template. can this be multilingual?
Hello! Yes sure! You can use a plugin like Polylang (free) and you have our site ready in multiple languages. Thanks for asking!
Sounded like the Import Demo Content should have been fixed but mine did not work as expected out of the box. I purchased it about an hour ago. Do I have to uninstall and reinstall the “Enfant Theme Extension?” I was hoping to just start building. Any help would be appreciated!
Hello! There should be other issue as long as you installed the latest version. Usually these issues are related to insufficient server memory / time execution / file permissions. But have no worries … installation should work and we’ll help you with the installation. All we need is credentials to login to your website, FTP if possible to check your server configuration. Please make a ticket here (http://support.zoutula.com) and provide us the info requested and we’ll be happy to help you fix the issue. Waiting for your ticket! Thanks a lot!
Thank you for the quick response! That is what I thought. I saw the plugin was updates on 8/26. I uninstalled, reinstalled then activated, same issue. I didn’t see any user.ini info in your documentation so I increased everything like I normally do. Maybe it is not enough. Here are my settings… If you think these are ok, I will send a ticket asap.
max_execution_time = 1500 memory_limit = 256M post_max_size = 64M upload_max_filesize = 64M max_input_vars = 5000
Ticket submitted, thanks!
Hello, have troubles with one click demo import. After clicking Yes, import! get message An error occurred while fetching file from: http://www.zoutula.com/repository/enfant/ytu230ib9q/imports/kindergarten/wordpress.xml! Reason: 404 – Not Found.
Hello, please make sure you have installed the latest files. After you uploaded the latest files uninstall, delete and then reinstall the “Enfant Theme Extension” plugin…then try the import again. This is happening because you are not using the latest files. Thanks!
Thanks for replying:) i bought it on Aug 24 – 2 weeks ago. Has it changed since then?
Yes we made some plugin updates! You can see the changelog in the bottom of Enfant presentation here on TF. Thanks for using Enfant! If any ither issues … we are happy to help http://support.zoutula.com Thanks!
It helped, thank you.
Happy to hear that! Enjoy Enfant!
Hello again, seems I would need your support regarding slider installation – i would like to use the one in the theme example, but just to change text and background. Can I import the ready preset slider from anywhere? There in the slider plugin now it is required to create a new slider but I’m not animation specialist:)
Hello! You have all 3 sliders included. You only have to import the one you want. Please check documentation regarding installation and import of content http://doc.zoutula.com/enfant Thanks!
Are there any support for RTL Languages such as arabic ?
Hello! Thanks for asking! We have in plan to add RTL support in the near future. Now we do not have support for RTL languages. Have a great day!
Hi! Checkboxes are not displayed
Hi! Please make a ticket here http://support.zoutula.com/ and we’ll be happy to help you! Thanks!
How I can activate slider revolution?
my purchase code didn’t work
Hello! You don’t need to activate any premium plugin that comes with Enfant. They are fully functional. Bundled plugins are not activated and we can’t provide any activation key. More can be found here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins Thanks!
Hello, is there a custom post type to add/edit events in the calendar, or some other type of events management system? Also, is PayPal integrated into WooCommerce?
Hello! Yes events is a custom post type. It offers you the flexibility to edit time/ocation and all other details. It also supports categories/subcategories. Also the custom Visual Composer element that display events on homepage for example can be customized to show your desired events numner….and it hides events that were ended. Thanks for asking!
Hello, very good theme. I have couple of questions before buying.. How much customization does this theme allow? custom Logo, colors, google fonts? Best regards, Riko
Hello Riko! You can change everything Logos/colors/fonts (Google), custom education icons…and more. Theme content is built with Visual Composer elements default + our custom that allows you to have a huge variety of options. We also have a “One Click Demo Importer” that will let you add all demo content in your site with just a click. + our support team is quick and efficient! If you have any other questions please don’t hesitate to ask. Anyway we’re sure you will love Enfant! Thanks for your interest!
How can I change the header information? When I change the info then the left icon has gone. How could I fix this??
There is a bug on WP 4.8 that affect text widgets that contains HTML https://www.blogaid.net/wordpress-4-8-text-widget-meltdown/ Please make a ticket on http://support.zoutula.com and we’ll find a solution to this issue until they will fix the problem in a new release. Thanks!
Hello! We have the solution just add a ticket please!
Congratulations!
Amazing Work, Good Luck With Sale 
Thanks a lot!
Hi! Great theme! I’m creating many websites for kindergarten and preschool and I’m always looking for great theme to add to my tools. Yours look really great!
Just quick presale questions: - What are the icons included? Is there a list? - What about the header builder? What are the possibilities for logos, menus and topbar or widgets. I see that you can add opening hours and location, but is this a widget that we can change?
That’s it! I’m really interested
Thanks for your time
Hello! We love to hear that you like Enfant. Along all Visual Composer icons we have a very nice selection of icons you can use http://doc.zoutula.com/enfant/#font-icons Icons cover as much as possible 3 areas: primary school, kindergarten and music school. Regarding the header … what you see here http://prntscr.com/fzaw4o it’s a sidebar with 2 widgets ..so you have any possibility to change that to match your needs. Logo supports retina display so you’ll be asked for 2 logo dimensions … if you want too. Also you can change menu fonts colours etc. Theme comes with all the content and it has “One Click Installation” all that nice pages with one click.
For any other questions please don’t hesitate to ask. We are happy to answer! Thanks!
Thanks for your quick answer! That’s perfect. I’ll be buying soon for my next project 
Thanks! Also if you feel that there are some other functionalities you are using with your school/kindergarten projects and you can’t find that in Enfant let us know and we’ll take that into consideration.
Congratulations! incredible work well done,good luck for sale.
Thank you so much! 
nice work
Good luck…
Thanks a lot!
I like this theme
Happy to hear that! It means a lot! Thanks 