39367 comments found.
HI.My question is that in the editing page,I can not find template in the right column-page attributes. Thanks a lot.
Hello @jacksonsam
Make sure that the page is not assigned as your post page from Settings > Reading > Post Page or set as any other template for any other plugin.
However if the issue persist please do open a support ticket and our team will gladly assist you with it.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi presales question: is it possible to interexchange elements (functionalities) between the different themes? For example, can I add the event page in the Avada Church theme to the Avada Science theme, and style the header likewise Avada Finance theme?
Looking forward to your reply…
Hello @johnolsen
Definitely Possible, all our demos are based on Avada theme and they are different in design just to show you the possibilities of Avada but yes you can definitely interchange them with one another 
We will be happy for you to be a part of this Amazing Community!
Thanks
-Ammar
Just two quick questions: > I am using the Blog Widget and only showing one category. In that category i have a Sticky Post, however it does not appear at the top of the Post List for Blog Widget -> Category Name. Is there a solution for this?
> Also I need to show the Tag (archive) page to have the same layout as the blog page. However I don’t have any option to style this? for example domain.com/tag/mytagname
Any assistance would be much appreciated!
Thanks!
Hello @rossboom22
We will love to assist you with this issue however we need you to please do open a support ticket and our team will gladly assist you with this.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi,
I have a problem Generating a Personal Token. I’m already logged to the EnvatoMarket and I try to go to the page https://build.envato.com/create-token/?user:username=t&purchase:download=t&purchase:verify=t&purchase:list=t to generate my personal token. But the page redirect me to the https://account.envato.com/sign_in?to=envato-api.Please, help me.
Hello @wavecombe
If you are following the detailed instructions here => http://bit.ly/1GrzAgY and you are still having issues please do open a support ticket so our team can check this out for you in details as we can not provide detailed info on this here.
If you need further assistance with this please do open a support ticket and our team will gladly assist you with it.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hello,
how to make single post page template. I want to save a container with video background, and automatically put it at the end of all blog posts.
How to do this?
Thank you!
Hello @amedic
In order to put this inside the single post template you will have to edit the theme single.php file for this however you can also use our Global Element for this and set the container once for each page.
However if you need further assistance with anything else please do open a support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
-Ammar
Hello Ammar,
thank you for reply. I have created global element. But how to add that global element at the end of every post?
So, when use created new blog post that that global element is at the end of the post?
What is the code to put it in single.php?
Hi there
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, MB
HI Avada,
I’ve purchased this theme 1-2 years ago. Everything was great until recently we’ve decide to make changes in website and notice we’ve not updated the theme and wordpress for a while. However, after updated according to your tutorial, we couldn’t edit the theme option.
I’ve uploaded the error shown for your references, http://rubberflex.com.my/wp-content/uploads/2017/12/Crash.png
we’ve tried to remove Favicon, Page title bar background image and anything in advanced>Code fields, JS.
Is this a common error or I am missing something during updates?
Hello @PinkOctopusMsia
This error can be caused due to many reasons specially when your system status is not as per the limits mentioned here in our documentation post => http://bit.ly/1T5luaR
This has nothing to do with the image actually, it might also be one of your 3rd party plugins causing this issue, however in order to check this in details we will need you to please do open a support ticket and we will check this out.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hello! I have created my profile on Theme Fusion with Envato Credentials. After this, I rennovated the support for 6 month. But in my Theme Fusion Dashboard support not work “We’re sorry, your support license has expired!” Please check beacuse support is updated Thank you so much for the help !
Hello @dotdj
I can see that you have filled in a ticket 3 hours ago and your support is definitely renewed on our end as can be seen in this screenshot => http://prntscr.com/hnvkgu
We have received your ticket and it will be picked up and replied by one of our support reps. as per the order it came in
Thank you for your patience.
-Ammar
Hi, i want to center the menu without logo. How i can do this? Thank you
Hello @MeinBusinessOnline
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
It’s posible when i use the new menu vertical, disable the link from parent level ?
Hello @BFV
This is possible using custom CSS for sure however in order to provide you with the custom CSS we need you to please create a support ticket with our team and we will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi , after i change Site URL from xx.xxx.xxx.xx to exmple.com font awesome icons are not display www.wg-th.com
Hello @patsakon0
I want you to please follow instructions mentioned in this fix please => http://bit.ly/2otTQJq
However if the issue persist please do open a support ticket and our team will check this out for you as soon as possible.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
-Ammar
Hello Guys, sorry disturbing you, I know the end of the year is really complicated, but I would like creating my own ppt or pdf presentation for my micro company… and I suppose that your template/product can help me on that. Please tell me how it’s working, how starting and if can I modify the language as I want. Based on this new company presentation, I would like to know if can transform the file into ppt or pdf? Because most of the portfolio companies using these two ramifications, by the way, it’s also more easy send by e-mail. Please tell me if your product/system (I don’t know how to call your template) have already: Responsive? Multi-Lingual? Retina Resolution? Can I do my website too using Avada? Just a last question, I don’t know how to programming, anyway, do you think I’m still able to make this by my self? Thank you very much for your attention!
Hello @JCF79
We are happy to answer your queries and i will answer them below in the same order.
Yes, you can modify languages in our theme and you can change Avada into any language you want, we have complete documentation about each and every step that you can read here => http://bit.ly/1IL657F
I am not sure on your query about transforming the theme into .ppt or .pdf as this is a WordPress theme and has nothing to do with those formats but you can upload those files on our theme so if that is what you are looking to ask yes that is possible, if not than please do provide some more info on this.
Yes, our theme is 100% responsive, Multilingual and Retina Ready we have our complete documentation on this as well which i will link you below.
Retina Ready => http://bit.ly/2qXjVpx
Multi Language Support => http://bit.ly/1Q1Kxdi
Yes, that is exactly what Avada is used for to create websites.
You do not need to be a programmer or coder to use Avada as its very easy to use once you play a little with our settings and basic setup, we have proper videos and documentation to help you with that as well => http://bit.ly/29jX9yT
We will be happy for you to be a part of this Amazing Community
Thanks
-Ammar
My website menu bar font color does not change. The CSS code also does not work. Resetting Fusion Caches is not responding. (Avada version is 5.1.6) What should I do?
Hello @ippoluck
First of all please update to our latest released version 5.3.1 to ensure that you have 100% compatibility with latest WordPress and than try changing the values again, if however the issue persist please do open a support ticket with your website admin details and our team will assist you with the issue.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
I cannot seem to get the logo centered on the header option with the hamburger menu in the Avada theme. Logo center with the menu on the left and shopping cart on the right without a search button.
Hello @2point0Media
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
I cannot get the header to be clear for my site. I have a bar, but I cannot get it set to clear. Could you send me instructions? Making the bar height to zero moves all menu items into one column.
Hello @MeierMarketingandPR
I am not sure what do you mean by clear, do you mean “Transparent” if yes than please read our documentation on how to make the header transparent here => http://bit.ly/1DSsLpG
However if it is something else that you are looking for than please do open a support ticket with us with your complete info and our team will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi, I’d like to program “Meta Data Position” both below article AND below title, is there a way to do that ? Thank you !
Hi there
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, MB
Ok thanks
you’re most welcome
Hello! I know the support period has expired. But, it seems to me, this is a mistake! I have a Cyrillic domain, I use domain mail. I registered it in the secondary menu. The address of the mail is not displayed correctly on the website. Site encoding UTF-8. https://yadi.sk/i/k-nLFduN3QcrL4
Hi there
We do not see your username registered on our system for support, if you can’t create a ticket then please send an email to support@theme-fusion.com so that we can check into this
We look forward to helping you!
Thank you, MB
Hello, I’m curious does this theme work with PHP 7.0 or 7.1. I have the newest version of this them, plus the newest version of wordpress. I just wanted to make sure this theme would be compatible before I upgraded my PHP to 7.0/7.1.
Hi there
Avada is 100% compatible with PHP 7+ and has been for a long time now -> http://bit.ly/1SyarGK
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, MB
Kindly advise how long it takes to activate support. I had emailed support username and Themeforest purchase code to: support@theme-fusion.com about 24 hours ago and no response yet.
I need help regarding the Blog page settings ignoring the grid settings we chose and showing as large.
Kindly assist and advise on how to resolve this.
Many thanks.
Hi there
Please do check your email inbox, we have replied to your email to resolve your support access and will assist you asap
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, MB
i have this great theme and it works like a charm but i am having problems trying to translate some text even i try using loco translate or uploading to avada language folders all the translations it did not work
Hello @biaisekhmet
Our theme is 100% translatable and all you need to do is follow the exact instructions in our translation documentation here => http://bit.ly/1IL657F
If however you have issues with this process please do open a support ticket and our team will gladly assist you back.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hey.
Is it possible to remove the block (field) of infobox_content from the Google Maps shortcode google maps? I want to see the icon on the map without title.
Thanx.
Hello @ike1980
Simply set this option to NO => http://prntscr.com/hnbkn4
Setting this to NO should hide your tooltip unless someone click on it to see the address, if you need further assistance in this regard please do open a support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
