Hi,

you have to downloaded the full package form your themeforest account and not only the “installable” files.

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

sorry for the problem, we have a temporary problem with the domain.

Have a good day Bye

Hi,

sorry for the problem, we have a temporary problem with the domain.

Have a good day Bye

Hi,

we are a business company and like most of agencies we work five days a week, our rest days are Saturday and Sunday so you will receive your answer as soon as possible.

We guarantee our response in 24/48 hours of opening ticket ( we calculated the average waiting time is 15-17 hours ).

For example if you open a ticket on Friday our team will respond on Monday ( response within 24 hours ) or Tuesday ( response within 48 hours ). Keep in mind the time you send the ticket, our working time is 9:00 to 18:00 so do not expect answers in the night. ( Our working time is UTC + 0 ).

Have a good day Bye

Hi,

Have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/

Thanks and have a good day Bye

Hi,

For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.cleanthemes.net/pre-sales-questions/

Thanks and have a good day Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.cleanthemes.net/pre-sales-questions/

Thanks and have a good day Bye

Hi,

For any support please open a ticket here http://goo.gl/SnFPji the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

For any support please open a ticket here http://goo.gl/SnFPji the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

For any support please open a ticket here http://goo.gl/SnFPji the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.cleanthemes.net/pre-sales-questions/

Thanks and have a good day Bye

Thanks Ive sent already a message, I cant register as It ask for a purschase code I do not have. Please ill be waiting for your reply, regards

Hi,

you don’t have to register, you have only to fill the field in this form as i told to you in the previous reply.

Have a good day Bye

Hi,

For any support please open a ticket here http://goo.gl/SnFPji the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye