1214 comments found.
Hi,
How do i set different Breadcrumb Background for different pages?
Hi adamirza,
Please open a ticket here https://skygroup.ticksy.com/ and give us your purchase code. Our support team will help you.
Best regards,
I can’t get the colors to show up as visible squares on the demo I uploaded, like you have on your Themeforest live preview.
Hi tonyshanks,
You go to Theme Options > Product Details tab. You disable the Product Attribute Dropdown option. For more information about adding attributes and variable product, please watch our tutorial video https://www.youtube.com/watch?v=883ys0ZvW4E.
Best regards,
all theme demo Supports RTL
Hi vip3rb,
Yes, all demos support RTL.
Best regards,
Hello,
Can I have the latest version of WPBakery Page Builder please?
I need the version 5.4.5
Thanks in advance.
Hi maheshhari,
The current theme version includes WPBakery Page Builder version 5.4.5. You need to update the theme and then update WPBakery Page Builder. For more information about updating the theme and the related plugins, please read our documentation http://demo.theme-sky.com/documentation/boxshop/#updating-the-theme.
If you need more help, please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Best regards,
Hi. Pre-sale question: I am setting a domain shop. I will have categories, but I will also have attributes that go across categories, like 4 letter domain (could be in any category) or extension (.com, .net etc.) or some other attribute that I would be setting. Would your theme be able to handle making those searchable and showing in filters for clients to narrow down? Can products be in multiple categories?
Hi recons,
Thank you for interesting in our theme!
Yes, you can add products to multiple categories. For more information about adding categories and attributes, you can read WooCommerce’s documentation https://docs.woocommerce.com/document/managing-product-taxonomies/.
About filter and search, as you see in our demo, you can search products by category http://prntscr.com/hpv4jz and filter products by attributes https://prnt.sc/hpv4tq.
Best regards,
Hi,
Can I have a trial website with Support for BoxShop – Responsive WooCommerce WordPress Theme before purchasing?
Thanks.
Hi tectagon,
Unfortunately, we don’t provide the trial version. For more information about our theme, you can read our online documentation http://demo.theme-sky.com/documentation/boxshop/ and watch our tutorial videos https://www.youtube.com/watch?v=KpnF2muMC5o&list=PLbyF_EROfxJTroIrh71ZmCWIhz7SVzTKy.
Best regards,
Hello, first of all, great work, well done. I had set up the footer, i manage to display it on the home page, extra pages but i cannot display it in the single page product and in the view when you look one product category results. Can you please guide me? I can not share any home url because the site is in developing stage, if you need any please pm. Thank you.
Hi Devuser34,
Thank you for your compliments!
You may select Footer Block for each page in Page Options box. You need to select Footer Block in Appearance > Widgets. It will affect to all pages. For more information about adding footer, you can read our documentation http://demo.theme-sky.com/documentation/boxshop/#footer or watch our tutorial video https://www.youtube.com/watch?v=aXlurJG6v5c.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hello Team, I am currently working on SEO optimizations and have seen that pagination does not use rel next and prev. That’s a big SEO problem with duplicate content. Unfortunately, Yoast SEO is overwritten.
Thank you Michael
Hi Michael,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and explain more about your issue. Our support team will help you.
Best regards,
Hi there - My woocommerce body text shows this color (all in red): (index):915 body { color: #FF0000; }
I want to change it into black – and I can`t for the life of me find on which css it appears – your help please thanks !
Hi Ramigiladi,
It is not added by our theme. So please open a ticket here https://skygroup.ticksy.com/ and give us your website information. We will help you check it.
Best regards,
THANKS!
Is there a way to have ether Woocommerce Category page display as a grid but have the default display of Products page be set to List?
Hi Bowerweb,
You can add the custom javascript code below to Theme Options > Custom Code > Custom Javascript Code field.
if( typeof jQuery.cookie == 'function' ){
if ( jQuery('body.tax-product_cat').length > 0 ) {
jQuery.cookie('gridcookie','grid', { path: '/' });
}
else if( jQuery('body.post-type-archive-product').length > 0 ){
jQuery.cookie('gridcookie','list', { path: '/' });
}
}If you need more help, please open a ticket here https://skygroup.ticksy.com/. Our support team will help you.
Best regards,
AWESOME Perfect, thanks!
hi ı cannot upload my demo file on site, ı follow as below but ı cannot so could you please asist me an alternative way.
1. After downloading the full demo package. You upload the package to your domain folder. You extract the package and edit the wp-config.php file. 2. You get the database file in the db folder and import it. If you get any error, please check to make sure that you are using mysql version 5.6 or greater. 3. You open web browser and type http://yourdomainname.com/update-url.php. You input http://yourdomainname.com and click on the Change URLbutton. This will help you update the site url quickly. 4. Finally, you go to WP admin > Settings > Permalinks and save again.
Hi sagnakgokhan,
Please open a ticket here https://skygroup.ticksy.com/, give us your hosting cpanel account and tell us home page which you want to install. Our support team will help you.
Best regards,
hello, i have an issue with the theme
i can not change the footer blocks links URL, after edit links and save, it’ll return back to initial url like : https://halaltokyo.jp/?page_id=9337
check it please: https://halaltokyo.jp/home-halal-tokyo-by-kaliber/
cheers
Hi naimbic,
Please open a ticket here https://skygroup.ticksy.com/ and give us your WP admin account. We will help you check it.
Best regards,
Hi,
I am having a small hard time fixing my logos container, I added all the logos, but they don’t show!
http://159.89.192.37/jf/thanks a lot
Hi latinooo,
It seems that you didn’t yet add image for your logos. Please go to Logos and check to make sure that you added Featured Image for your logos https://prnt.sc/hl7quh. If you still can not make it work, please open a ticket here https://skygroup.ticksy.com/ and give us your WP admin account. We will help you check it.
Best regards,
Hello,
I have a translation problem on my site. My Wordpress installation is in Spanish as well as WooCommerce and I’ve translated your theme to Spanish, however some files and fields aren’t fully translated: i.g: ‘My Account / Logout’ on the top left, and the Shopping cart or ‘Search products’ field. Is there’s anything can be done?
Another issue is that i’m unable to set the icons properly on the TS Feature widget for example “Pe-icon-7-plane”. Is there a code to display the icons?
Thanks in advance,
George
Hi George,
These texts are in our theme. Did you translate them in our theme? If no, please do it. If yes, please open a ticket here https://skygroup.ticksy.com/ and give us your WP admin account. We will help you check it.
About icon, it should be “pe-7s-plane”, not “Pe-icon-7-plane” https://prnt.sc/hktah3. Please try again. If it still does not work, please also open a ticket and give us your WP admin account. We will also help you check it.
Best regards,
Hi guys,
Nice theme im interested buying it, need to know the folowing:
Is it compatible with the woocommerce plugins like: ajax filter, products bought toghether, etc.
Im planing to run a shop with around 1.5k-2k products, will it works good?
Are you planing to upgrade this theme and relase new updates?
Maybe include ajax product filter(the regular sucks)?
need answer asap.
Thanks
I saw many themes for this purpose: market / mega shop and yours looks like is the best, i hope im not wrong and will not regret if i buy it
live preview page not work good, check that. i see many white space and just few images http://prntscr.com/hkk9m6
Hi slobo1,
Thank you for interesting in our theme!
- About the third party plugins, I don’t know exactly what plugins you will use. So I’m not sure about this. But our theme is compatible with most of the WooCommerce plugins.
- About the store’s performance, it depends on many things. Please read this article https://docs.woocommerce.com/document/woocommerce-scaling-faqs/.
- About updating the theme, yes, we will keep updating this theme in future.
Our demo is working fine https://prnt.sc/hkm7g2. Please try removing Frame (click the Remove Frame button on the top right corner), clearing cache and check it again.
You can purchase our theme and check it. In 3 days, if it does not work as you expected, you can request a refund. We will approve your request.
Best regards,
Hey guys,
Thanks for your quick reply! Hope will be quick in future and i will not beg for and answer, so far so good. I spent so many nights(money too) to find the right theme, until now all the themes was simply rubish, i hope i have the right one
I bought your theme and for now is all good, works fast on my hosting. In future i will have few questions and hope to help me.
Will suggest you also some fetures to include in the next verions so you can make this theme the best on the market for this purpose. I saw almost all themes and will tell you what you need more to be the best.
For begining: How to make the header looks like this one? http://prntscr.com/hksb8i
Thanks guys and wish good experience with you
Hi slobo1,
Thank you for using our theme!
Please open a ticket here https://skygroup.ticksy.com/ and explain more about header. Our support team will help you.
Best regards,
thanks guys, love your agile support! will open ticket now
Hi there I am using home electronic on my website . I would like to know if I can change the vertical menu in the header to accordion or at list show all sub-menus (make them always open and visible) .
http://www.bananashops.co.il ThanksHi Ramigiladi,
It needs a small customization. Please open a ticket here https://skygroup.ticksy.com/ and give us your WP admin account. Our support team will help you.
Best regards,
Home electronic slider and two banners get corrupted when enabling RTL . Could you please help ?
Hi Ramigiladi,
You may not change your page content to RTL. Please open a ticket here https://skygroup.ticksy.com/ and give us your WP admin account. Our support team will help you.
Best regards,
Hi, I purchased BoxShop Themes,but i cannot find any manual or video, so now i cannot put products or menu like templates.
Hi nogami,
Thank you for using our theme!
If you want to install exactly the same as our demo, you can download and install the full demo package here http://downloads.theme-sky.com/. After you enter your purchase code and click the Submit button, it will give you the download link and the guide.
For more information about using our theme, you can read our documentation http://demo.theme-sky.com/documentation/boxshop/.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hello.
I like this theme and want to use for my website. Will you please tell me about the how many users can use this theme?
Hi Salman_rahman,
Thank you for interesting in our theme!
I don’t clearly understand your question. Could you please explain more about your question?
Best regards,
Hi there – I bought the theme and installed the demo content for the furniture shop – but ! I would like the main page to look like >http://demo.theme-sky.com/boxshop-electronic/—-how can I achive this ?
Hi Ramigiladi,
If you used BoxShop Importer to import our demo content, you can go to Settings > Reading and change Homepage to Home Electronic https://prnt.sc/hjoc9o.
If you want to install exactly the same as our demo, you can download and install the full demo package here http://downloads.theme-sky.com/.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
