190 comments found.
Hi, is it Wpml compatible?
thanks elisa
Hi. Thanks for contacting us about our product! Our theme is compatible with WPML. Also our forum have many topic to help you customize theme. http://harutheme.com/forums/forum/themes-support/circle/. Hope this help you! Regards!
How do you edit the Haru Single Video widget? I’d like to stylize it the same way as how the Haru Videos are displayed. (Example: You’re using H1 in the video title instead of H2).
Hi, Thanks for contacting us and choosing our product! Sorry for late response because we’re having the holiday! Can you tell us more details what you want to edit (maybe with url display). If you want to customize only style you can use custom CSS to edit it. You can add css in child theme or add custom CSS code in Theme Options -> General Settings -> Custom CSS. Maybe some topic on our support forum can help you easy customize the theme too: http://harutheme.com/forums/forum/themes-support/circle/. Hope this help!
Do I need to know Html or Css in order to know how to program this theme
Hi, If you want to use base layout in our theme you doesn’t need know about HTML or CSS. You can easy change text and image… by Page Builder. Here is the document tutorial (include videos) to help you change content in any section you want: http://document.harutheme.com/circle/. Also our forum have many sticky topic to help you customize theme as you want: http://harutheme.com/forums/forum/themes-support/circle/. Hope this help you! Regards!
Is there anyway you guys can help me to install the theme on godaddy? cant do it thanks
Hi, If you bought our theme please send us your hosting information via email harutheme@gmail.com (FTP account, MySQL account,..). We’ll help you do it! Regards!
Hello. Can I add to portfolio Vimeo link instead of upload the videos and use player?
Hi. You can use YouTube or Vimeo link in portfolio. Regards!
Hi, My slider revolution purchase code say wrong wheni insert in. Please, tell me how to find right one?
Hi, About the Revolution slider purchase code. You will get it when you buy single license. We bought extended license, so we can use it in our theme and customer can update in manual when update. So you can don’t worry about license and use it in our theme! Hope this help you!
i added couple of videos and displayed them at this page
http://advertostudios.com/portfolio/but not all the videos are showing up… can you please tell me what is the issue?
Like i fyou click on Short Films Category i added there 3-4 videos but none of them is showing up. same like Music promos category and other Category
I am using Haros Video Module
Hi, Thanks for choosing our product! Because on first load you loaded 6 videos but doesn’t have video in these categories. So when filter it will doesn’t have video on first load. It will show if you load more videos. So in this case you can change show 9 videos on first load or more. I have checked your site and see page slug now is portfolio and maybe it cause load more doesn’t work. Can you change portfolio to our portfolio, ... to make it work. We’ll fix this issue in next version! Regards!
ok thanks for the prompt reply. I have changed the name of page but issue presist.. The problem is that i do have videos in categories like “Music Promos” “Others” and “Short Films” but they are not displaying in this module… Check the screenshot below. Please tell me how to fix this issue. So all videos on all vategory show up
http://prntscr.com/i0rydrHi. In this case you can choose display all video when page load by set number of video to load (post per page) is -1 to show all videos. Now filter work but you need click load more to see videos in these categories. Hope this help!
when i click on show more. videos show up but they when i click on any filter. they dont show up… Why is it so? this is some bug in theme?
Also interested in the $39 special. Let me know if I can still take advantage of it.
Hi, Thanks for contacting us about our product! The sale 39$ for our product end in 1/1/2018. We have just changed preview image. Please email to us via harutheme@gmail.com. Regards!
I’d like to buy the theme but it shows $59 while i’m trying to checkout. But in your theme page it show $39 for Christmas
Hi, Thanks for contacting us about our product! The sale 39$ for our product end in 1/1/2018. We have just changed preview image. Please email to us via harutheme@gmail.com. Regards!
Hi, I just wonder how i could replace default player use my own player (for exam: fv player )
Hi, Thanks for choosing our product! In our theme use ajax to display player on popup. So if you want to custom player you need read the document of player and custom javascript code to make your player work. You can see the popup generate in wp-content/plugins/haru-circle-core/includes/circle/class-circle-helper.php and javascript in themes/haru-circle/assets/js/haru-circle.js. We can’t have details tutorial to help you because it need much time! Regards!
hi haru team, Do you offer a paid service to optimize your theme? I get stuck with the player in your theme.
Hi, Thanks for your feedback! Now we are so busy on other project! And maybe we can research about it in next week. Can you please list details what you want to customize. We’ll research and can we can talk about the price! Regards!
Hi, I just wanna replace your default player (elemenmedia.js) by Fv player. Eerything just keep like it’s. Cause I just wanna use VAST function of Fv player pro (paid product).
Hi, I have just read the document of this player and maybe it need much time to replace our default player. Also we don’t have license for paid product to develop. So please send us an email to harutheme@gmail.com and we can talk about the price in next 5-7 days. We need time to finish other project first. Hope you can understand about this! Regards!
Hi,
The theme is pretty awesome. I have some presales questions.
1. Is there any options to make videos to watch later list(favorite) 2. Is there any way to make videos play in page(not in popup) and users can see the series list in widget of the same series they are watching currently. 3. Is it compatible with social login??
Thanks
Hi, Thanks for contacting us about our product! Now in our product doesn’t have functions as you want in questions. However we’ll notice about it and maybe create new theme with these functions! Regards!
Hi, I have purchase your theme and run on my Azure account. But I couldn’t import demo by on click import demo or manual. My site: http://molodemo.azurewebsites.net/
Hi, Thanks for choosing our product! That’s seem your server doesn’t have setting as our Theme Requirement in document: http://document.harutheme.com/circle/ Please change it to make Auto Importer working fine. If you can’t change that you can follow this video tutorial to Import Demo data manual! https://www.youtube.com/watch?v=M08vHyzXMOM More details you can see this topic tutorial: http://harutheme.com/forums/topic/import-demo-manual-wordpress-theme/ Hope this help you! Regards!
hi team, I actually use manual importer but 500 error show off. Let me try to config php as you guide
Hi, Haru team. After I config php to meet your requirement (memory_limit: 1024M, post_max_size: 1024M, upload_max_filesize: 1024M, max_execution_time: 300) I still haven’t import demo data auto. After that, I use manual as you guide on video but no avail. My domain: demo.molo.vn
Hi, Please make sure you restarted server after change. If it still doesn’t work please send us and email via harutheme@gmail.com. We’ll other solution for you in this case! Regards!
The Mega Menu doesn’t appear! I tried in every way! Please help us to fix it!
I can’t see right column on BLOG page, why? :/
Hi, Please note you need go to Theme Options -> Archive setting then choose layout with right columns: http://prntscr.com/hs8wye. You can see sidebar select to display at right position. Please go to Appearance -> Widget then choose what you want to display on the sidebar you have just selected! Hope this help!
Hi this is great themes and fit for needs. I want to buy this theme. But I have a question. Does this theme support one-page navigation? Or single page functoin? Please let me know I’m waiting for you
Hi, Thanks for contacting us about our product! Now our theme doesn’t support onepage navigation. However we’ll update it in version 2.0. Now we are updating portfolio and 3 other home page. One of our customer already can customize it like this now: http://www.crownvideo.nl/. So if you need this customer contact please send us an email via harutheme@gmail.com. Regards!
Hello,
In your theme in the footer you have a “Instagram” section. However, after purchasing your theme, it looks like it isn’t a feed at all from Instagram, but just a simple photo gallery. Where is the instagram feed?
Hi, We has just update new version 1.0.5. Then you can follow this video tutorial to show Instagram in Footer: https://www.youtube.com/watch?v=WpaCMqY-kuY. Regards!
Hello, i have uploaded the theme but when i click on activate it is showing error
www.kraftcreation.co.in is currently unable to handle this request. HTTP ERROR 500
and keep showing that until i removed the theme.
please help on this error.
Thanks
Hi, Thanks for choosing our product! Can you send us your site information via email harutheme@gmail.com. We’ll check and feedback to you asap! Regards!
Hey, before i purchase the theme, on the search movie or film, it is possible to change the date (2017,2018,2019) to date by day (calendar)?
Thanks
Hi, Thanks for contacting us about our product! About your question now our theme doens’t support search by day. However we’ll research about it later. Now we are updating new homepage and optimize theme performance. Regards!
Does this Supports WP 4.9
Hi, Thanks for choosing our product! Our theme working with latest version WP 4.9. If you have any issue with theme you can contact us via email or forum! Best regards!
Hi, it said WPBakery Page Builder is included. But now after just a month a update ist not possible. Di i have to buy that license also? even if you described as included?
Regards, Tatek
Hi, We have just shared with you latest version of VC and Revolution Slider. You can update it manual via our theme package! Hope this help you!
I am missing a pricing box in the theme. Is that something you can add in the theme?
Hi, Maybe you want to show trailer and add the price for full video? You can follow tutorial on our forum to make it. You can see topics here: http://harutheme.com/forums/forum/themes-support/circle/ .Hope this help you! Regards!
Hi! thanks for your response. I mean a pricing table (pricing packages). For example: https://www.pinterest.com/pin/450852612676974829/. We are a videography agency and I like to show a buildup of what the price could look like.
It is actually a plug in “GO PRICING” what can be used. Is that one of the build in options in your theme?
Hi, Now in our theme doesn’t have this element. However it’s easy to add so maybe we’ll notice this and update asap. Regards!
