Discussion on Circle - Filmmakers & Movie Studios WordPress theme

Discussion on Circle - Filmmakers & Movie Studios WordPress theme

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181 comments found.

Hello! Can you have two languages with this theme?

Hi, Thanks for contacting us about our product! You can do it by follow this topic: https://harutheme.com/forums/topic/how-to-use-multi-language-in-wordpress-with-polylang-plugin/ . Here is the document of theme: https://document.harutheme.com/circle/ . Hope this helps! Regards!

Hello, can you guide me to change these texts? I have tried to enter the theme folder and look for change HTML but I cannot find the location to be able to modify these texts

thanks for the support

Hi, Thanks for contacting us and choosing our product! These texts are widgets titles, so you need to change it in Appearance -> Widgets and you can change the title of Widgets. You also can install this plugin to easily edit it: https://wordpress.org/plugins/classic-widgets/ Hope this helps!

Regards, HaruTheme

Hello,

The is a bug in the mobile version of single posts when posting a video link from youtube.

When i add a video link in a blog post, half of the video is hidden on the mobile version. I just added the link (no dimensions).

Check image -> https://share.getcloudapp.com/ApuJ9PNb

Can you fix this?

Thank you

Hi, Thanks for choosing our product! Can you go to Appearance -> Customize -> Additional CSS and add this CSS code: .post-content iframe { max-width: 100% } and check again. Hope this helps! Regards!

Thank you!

If you have other issue please create a topic on forum: https://harutheme.com/forums/forum/themes-support/circle/ or email us via harutheme@gmail.com. Regards!

Bought the circle theme and unable to install as it says some files missing – Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed. I would like a refund! This is waste

Hi, Thanks for contacting us and choosing our product! That’s seems you don’t extract the package before install. https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error If you can’t import demo data you can follow this topic: https://harutheme.com/forums/topic/how-to-import-demo-data-automatic-in-harutheme/ or https://harutheme.com/forums/topic/import-demo-manual-wordpress-theme/ Here is the document: https://document.harutheme.com/circle/ Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber Support forum: https://harutheme.com/forums/forum/themes-support/circle/ In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/ That means you need to Edit Homepage (or page have header, footer, layout,.. different settings in Theme Options) then go to Page Options -> Header Elements (or Header Customize) at bottom of page to compare settings with Theme Options -> Header -> Header Elements. You also can add any field to your video follow this topic tutorial: https://harutheme.com/forums/topic/add-new-metabox-circle-single-video-film-actor-director/ Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/ If you have other issues please search on our forum first for the quick solutions. Hope this helps! Regards!

Not sure what’s going on but my Rev Slider is not showing at all. I deleted and reinstalled, updated everything. Still nothing

Hi Darragh1980, Thanks for choosing our product! In this case please send us your current site URL and admin account via email harutheme@gmail.com. We’ll login and check the issue for you. Or you can create a topic here: https://harutheme.com/forums/forum/general-forum/. Regards!

Hello, when I enter my page from the mobile the ¨Menu¨ buttons do not work, when pressing it does nothing, it does not take you to the corresponding page,

Thanks in advance

Hi, Thanks for contacting us and choosing our product! About this issue please send us your current site URL and maybe with an admin account via email harutheme@gmail.com. We’ll check it for you. Regards!

hello when I enter Footer blocks I see a series of strange codes and it does not allow me to edit anything, the WpBakery page builder does not appear, to be able to edit, the same thing happens to me when I enter any of the Pages to edit the content, I just Codes appear and it does not allow me to configure any page, I have screenshots

Hi, Thanks for contacting us and choosing our product! Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/ . Here is the document: https://document.harutheme.com/circle/ . Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber . Support forum: https://harutheme.com/forums/forum/themes-support/circle/ . In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/ . That means you need to Edit Homepage (or page have header, footer, layout,.. different settings in Theme Options) then go to Page Options at bottom of page to compare settings with Theme Options. You also can add any field to your video follow this topic tutorial: https://harutheme.com/forums/topic/add-new-metabox-circle-single-video-film-actor-director/ . Hope this helps! Regards!

ok , thank you

Thanks for your feedback!

Hello, when I import the home 5 zip manually, it tells me that the file is incorrect, I have access and all the permissions but it says that the file you have given me is not valid

Hi, We already replied to you via email. Regards!

Hello,

There is no option to hide the header image for pages, how can i do this?

Thank you

Hi, Thanks for contacting us and choosing our product! Can you send us your current site URL and the page you want to hide. We’ll check it for you. Regards!

I HAVE BEEN TRYING TO COMMUNICATE WITH YOU ALL DAY AND YOU DO NOT ANSWER ME, I CREATE MY ACCOUNT ON THE SUPPORT PAGE WITH MY PURCHASE CODE AND YOUR PAGE IS BROKEN AND DOES NOT WORK. I HAVE BOUGHT THIS THEME AND THE SLIDER REVOLUTION DOES NOT WORK, I SEE THIS: Revolution Slider Error: Slider with alias home-5 not found

Hi, Thanks for contacting us and choosing our product! We see the first email was 2 hours ago: https://prnt.sc/1xq8xfz and we have just answered it. We’ll check the issue with register for you. Regards!

Hello can i make those demos dark theme? Thanks im verymuch interested in buying this theme if i can make dark theme.

Hi, Thanks for contacting us about our product! Current this theme doesn’t have dark version. We have just made a new theme with Elementor and Dark version here: https://demo.harutheme.com/frames/ (You can see the switch button at bottom left). We’ll try to upload it on Envato next week. Regards!

PRESALE : can I unlock a section say I have an upcoming film and I want to show investors. am i able to give them a login to preview that movie but hidden from regular viewers? thx

Hi, Thanks for contacting us and choosing our product! That’s seems you want to use Membership feature. Now our theme doesn’t integrate with these plugins. However you can easy to install and limit user (with Member package) by use this plugin: https://wordpress.org/plugins/paid-memberships-pro/ or one of plugins here: https://wordpress.org/plugins/search/member/. Here is the document: https://document.harutheme.com/circle/ . Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber. Support forum: https://harutheme.com/forums/forum/themes-support/circle/. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/. That means you need to Edit Homepage (or page have header different settings in Theme Options) then go to Page Options at bottom of page to compare settings with Theme Options. You also can add any field to your video follow this topic tutorial: https://harutheme.com/forums/topic/add-new-metabox-circle-single-video-film-actor-director/. Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/. If you have other issues please search on our forum first for the quick solutions. Hope this helps! Regards!

Good day, please this theme Demo 10 is not installing, Please i need your help

Hi, Thanks for choosing our product! Please send us your site URL and admin account via email harutheme@gmail.com. We’ll check it for you. Regards!

Hello,

I still have 4 months of support I wanted to customize your haru circle WordPress theme to add new features, so that videos can play with the sound turned on automatically. I tried to edit the functions.php file. To add a piece of code and when I wanted to cancel this action the site has bugged and now I no longer have a site but a blank page with this message: ParseError thrown syntax error, unexpected ‘}’, expecting end of file ” How to solve the problems of you blank page? and also How to make the sound on the videos automatic?

thank you for your help … I don’t know what to do …

Hi, Thanks for contacting us about our product! You still have 4 months support but it is used for support if our theme has bugs. In this case if you want to customize (or add new features) please suggest a custom project. However please notice autoplay video not allow sound. You can do it yourself follow this topic tutorial: https://harutheme.com/forums/topic/how-to-customize-video-player-in-haru-video-theme/. About your issue with bugs. Please use FTP to edit your file (function.php) (now you can’t edit it in Admin because site Fatal Error). Hope this helps! Regards!

Hi

I’m having issue with the logo. I have uploaded our logo in theme options section and logo is showing fine on all pages except Home page. On Home page, it shows circle logo i.e. your logo. Please explain how to change logo on home page.

One more thing, how can we change the font color of menu items.

Thanks

Hi, Thanks for contacting us and choosing our product! In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/ That’s mean you need to edit Homepage then scroll to bottom of page and check settings in Page Options. Hope this helps! Here is the document: https://document.harutheme.com/circle/. Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber. Support forum: https://harutheme.com/forums/forum/themes-support/circle/. You also can add any field to your video follow this topic tutorial: https://harutheme.com/forums/topic/add-new-metabox-circle-single-video-film-actor-director/. Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/. If you have other issues please search on our forum first for the quick solutions. Regards!

Hi. I’ve just purchased the circle theme but am unable to log into the WP support forum https://harutheme.com/wp-login.php

This page is down. I already registered my account and added my purchase code. Is there something wrong with the site? Thanks!

Hi, Thanks for choosing our product! We have just replied to you via email. Please check it! We also checked our Official site and it’s working fine now (already take screenshot). Regards!

Hi, does this theme supports RTL?

Hi, Thanks for contacting us about our product! Our theme doesn’t support RTL, however you can add that function follow this tutorial: https://codex.wordpress.org/Right-to-Left_Language_Support. If you can’t import demo data you can follow this topic: https://harutheme.com/forums/topic/how-to-import-demo-data-automatic-in-harutheme/ or https://harutheme.com/forums/topic/import-demo-manual-wordpress-theme/. Here is the document: https://document.harutheme.com/circle/. Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber. Support forum: https://harutheme.com/forums/forum/themes-support/circle/. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/. You also can add any field to your video follow this topic tutorial: https://harutheme.com/forums/topic/add-new-metabox-circle-single-video-film-actor-director/. Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/. If you have other issues please search on our forum first for the quick solutions. Hope this helps! Regards!

Hi there. I have the problem that the font of the menu is red and underlined as soon as I mark the page as the homepage. Can you help me?

Hi, Thanks for choosing our product! Please send us your site URL and detail about your issues with screenshots via email harutheme@gmail.com or create a topic on our forum: https://harutheme.com/forums/forum/themes-support/circle/. We’ll check it for you. Regards!

Hello,

Can i add a contact form in single video page? ( can i use visual composer to add widgets to this page? )
https://demo.harutheme.com/circle/video/the-most-beautiful-thing/

Thank you

Hi, Thanks for contacting us about our product! Now single video page don’t use WP Bakery to build, It use premade layout and you only need to insert information to display it. To add Contact Form in Single Video page have 2 solutions. if you want to add here: https://prnt.sc/w6tmfz you can easy add it in WordPress editor. If you want to add it at any position you can do it via child theme follow this topic: https://harutheme.com/forums/topic/customize-wordpress-theme-using-child-theme/. The template file in this case is: wp-content/themes/haru-circle/templates/single/content-haru-video.php. In this case if you bough our theme we can support you. If you can’t import demo data you can follow this topic: https://harutheme.com/forums/topic/how-to-import-demo-data-automatic-in-harutheme/ or https://harutheme.com/forums/topic/import-demo-manual-wordpress-theme/. Here is the document: https://document.harutheme.com/circle/Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber/ Support forum: https://harutheme.com/forums/forum/themes-support/circle/. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/. You also can add any field to your video follow this topic tutorial: https://harutheme.com/forums/topic/add-new-metabox-circle-single-video-film-actor-director/. Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/. If you have other issues please search on our forum first for the quick solutions. Hope this helps! Regards!

Perfect, thank you!

Thanks for your feedbback!

Hi – Does the Cornelia Lewis theme come with multilingual support? I wanted to add a Spanish version to a site. Thank you!

Hi, Our theme support multi language. You can easy do it follow this topic tutorial: https://harutheme.com/forums/topic/how-to-use-multi-language-in-wordpress-with-polylang-plugin/. If you can’t import demo data you can follow this topic: https://harutheme.com/forums/topic/how-to-import-demo-data-automatic-in-harutheme/ or https://harutheme.com/forums/topic/import-demo-manual-wordpress-theme/. Here is the document: https://document.harutheme.com/circle/. Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber. Support forum: https://harutheme.com/forums/forum/themes-support/circle/. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/. You also can add any field to your video follow this topic tutorial: https://harutheme.com/forums/topic/add-new-metabox-circle-single-video-film-actor-director/. Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/. If you have other issues please search on our forum first for the quick solutions.Hope this helps! Regards!

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