112 comments found.
hi there a pre-sales question .. the theme i think is ok .. but there is no option about booking a rent … ?
Hello,
Thank you for your interest in our theme! By default, this theme doesn’t include any plugins for booking, you will need to install some to get this feature. Thank you.
Hi, this is a presale question.
Is it possible to display real estates by categories. I would like to have main menu with “Sale -> Houses, Apartments…”, “Rent -> Houses, Apartmens…”. I don’t want to display all real estates in one page with only filter function. I would like that visitor could choose the category that he is interested in. I didn’t found this situation on your demo.
Thank you in advance.
Hello, Thank you for your interest in our theme! Yes, you can add a properties shortcode on the page and filter the posts by status, type etc. Then you can add these pages to menu navigation.
Great, thank you very much for your answer.
You are welcome!
Hi there. Can you please tell me if there is a possibility to have the breadcrumbs with the Header2 style? When I switch to the header1, the breadcrumbs appear, but on the Header2 they dont.
Here is my page: http://montovany-dom.bigbranding.sk/2018/02/04/polyfunkcna-budova-sidlo-firmy/
And here is how I would like the breadcrumbs to appear: http://goodhomes.themerex.net/support/
Also how do I change the backround image of the breadcrumbs?
Thanks.
Hello, By default, Header 2 layout doesn’t include title and breadcrumbs, but you can easily add them – http://prntscr.com/ic9esz and then enable title and breadcrumbs in the settings – http://prntscr.com/ic9eyf You can change background image in Row settings – http://prntscr.com/ic9ft7
For further assistance, please contact us at https://themerex.ticksy.com/ – thank you!
Hi. I posted an issue on your support page, but your servers have been down for quite a while. Please help me. There is no such thing as breadcrumbs in my page builder.
https://prnt.sc/idjulrAlso whenever I activate the page builder on other post types e.g. Posts or Properties, the post types in the role manager get deactivated somehow and the page builder becomes unavailable for these post types again.
https://prnt.sc/idjvizThanks for the help.
Hello,
Please accept my apologies for inconvenience caused, it will be up and running in a short while. In order to fix the issue with Visual composer role manager, please follow the next steps: 1. Enable Debug mode under Appearance > ThemeREX addons > General 2. Re-upload layouts.php file to wp-content\plugins\trx_addons\cpt\layouts folder. and overwrite the existing file. You may download the file at https://we.tl/OcTVRofhe1
As I can see from your screenshot, you are trying to add breadcrumbs for standard posts, but this option is not available for these posts. You should edit Layouts > Header 2 and add Layouts: Title and breadcrumbs there. Thank you
Our support system is up and running now. Your ticket has been answered as well, feel free to get back there if you need further assistance. Thank you!
I’m having the same issue, cannot update themerex plugin, please provide an updated version
Hello, Please download trx_addons.php file at https://we.tl/Zohz0NvogH and upload it to wp-content\themes\good-homes\plugins\trx_addons\ folder. Thank you.
Hi encounter the same problem as schnicel, I couldn’t update the Themerex Addons plugin so can you upload the php file here again or i can just get it from the goodhome.zip inside that folder?
Hello, Please download the file at https://we.tl/2M6oGwKUgA Thank you.
Hey there. Any thoughts on how to fix the Google Maps API error?
http://montovany-dom.bigbranding.sk/Is there some field in the WP Bakery Visual Composer settings to input the API code?
Thanks a lot. 
Hello,
You should generate Google API key at https://developers.google.com/maps/documentation/javascript/get-api-key?hl=en and insert it under Appearance > ThemeREX addons > API > Google API Key
Hey there. I am unable to update the Themerex Addons plugin. Therefore I am unagle to activate it, because it requests the newest version, but when I hit: “update” the plugin does not actually preform the update proces. Thanks for any help.
Hello,
I am sorry for inconvenience, please re-upload trx_addons.php file to wp-content\themes\good-homes\plugins\trx_addons\ folder and overwrite the existing file. Here is the link to download the file- https://we.tl/g6nH35k0rP Thank you.
If you get any issues/questions do not hesitate to contact us at https://themerex.ticksy.com/
Worked like a charm. Thanks for the quick support.
My pleasure to help!
Hello,
Thank you for your comments. If you would like to change the order or add/remove some parts of the breadcrumbs, you will need to additionally customize theme files. As for SEO optimization, you can install additional plugins and configure them to your needs. Thank you.
Hi there,
You maybe aware that companies in the real estate industry advertise on portals, such as US portals; Zillow & UK portals; Zoopla & Rightmove
Does your theme allow created and listed properties to be sent to the UK & US portals?
Look forward to your reply.
Thank you.
Hello,
Please take my apologies for delayed reply. Unfortunately there is no such functionality built in the theme. Thank you.
Is there a way to change the bars for search? I mean, for example, that when you are selecting the min and max price, you can not see the quantities if they are close.
Hello,
Thank you for your notice, I have sent a task to our developer to check it and find solution. Thank you!
It can be changed with a couple of custom css rules.
Can the properties have multiple images? In your demo all properties only have one picture. Is there a picture gallery? Thx!
Hello,
Thank you for interest in our theme! You can insert image gallery to single properties posts – using Visual composer (it can be grid, slider, image gallery etc), and they will be displayed below featured image.
Sorry posted on the wrong account, how do I edit the footer text?
Hello, Copyright text can be edited under Appearance > Customize > Footer > Copyright
How do I edit the footer text??
Sorry posted on wrong account, let me change to my work account.
Hello.
I have a few changes that I had questions about regarding your website:
1. How do I change the footer text from “
ThemeREX © 2016 All Rights Reserved. Terms of Use and Privacy Policy”.
2. How do I change the website colour scheme to Black/ Yellow
3. Where do I change the logo to our companies.
4. How easy is it to setup Calculators for mortgage and rent and calculators.
Hello,
Thank you for purchasing our theme! 1) You can change it under Appearance > customize > Footer > Copyright
2) Some colors can be changed under Appearance > Customize > Color scheme editor, but some colors may be changed in Visual composer or changing it through css
Please submit a ticket https://themerex.ticksy.com/ with your website details and specify what colors you want to change.
3) You can change logo to your own under Layouts > choose header layout you are using and change logo there.
4) You will need to install some additional plugins to get these options, but please note that some of 3rd party plugins may be incompatible with the theme.
Thank you, I can’t seem to get on the appearance, there is no widgets there, also; I’ve submitted a ticket under presale questions as it wont let me apply my purchase code to your website?
This theme is awful to edit. No customization options AT ALL???
Could you please specify what exactly you are trying to edit? I will check it for you.
Still trying to change the header, I also go on appearance > editor, and there are no widgets, NOTHING. wtf is this.
Header is created with layout – you should navigate to Layouts and choose the layout set as default (under Appearance > Customize > Header > Header style) – you can change logo and contact information there.
There is no customize feature under Apperance. There are no widgets in there.
Sent this to you.
Thank you! I will reply to your e-mail shortly.
Hi, going to themerex.ticksy.com/?envato_item_id=20310035 keeps loading.. can i send you a direct email? (after server tries i get a 502)
Dear Customer, In case you have issues accessing our support website https://themerex.ticksy.com, feel free to contact the support operator directly via email at miraclarke2@gmail.com. We will need your purchase code. Please take our apologies for any inconvenience caused.
Regards
Pre-Sale Question:
- Can you provide Home page PSD?
Thanks!
Hello,
Yes, sure – we provide PSD files after purchase on request.
Hello Emily. Just bought the theme how to request the PSD files? Thank you
Hello,
You should send a request at https://themerex.ticksy.com/ to ask for PSD files. Our support team will get back to you with the files. Thank you
Hey, nice theme! How to change the highlight color (#f7505c), At color scheme editor i can’t save changes. Please help!
Hello,
Thank you) You can add these lines to Appearance > Customize > Additional CSS: .scheme_default .sc_properties_item_button.sc_item_button .sc_button:hover { background-color: #XXXXXX !important; } and change XXXXXX to the desired color. You can also submit a ticket at https://themerex.ticksy.com/ to check the issue with color scheme editor. Thank you!
Hello. Can I choose wich search filters to put on the search box? Can I choose in which order?
Hello,
Thank you for interest in our theme! Search form is hardcoded, you can edit php files if you need to change/add fields.
Hey guys! Can i import my real estate objects on website with your theme? XML, XLS or other formats?
Hello,
Theme real estate objects are custom posts, and unfortunately, we can’t 100% guarantee that your objects can be imported and work fine as they may be created with the help of additional plugin or custom post type.
Congratulations! Great theme, Good Luck With Sale
Thanks a lot!
