4623 comments found.
Please, I need a test user to see the dashboard, before buying the theme. Thanks.
Hello,
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Good afternoon, sorry to use this medium but I need you to request something to send them for support, we are having problems with some functions after the update, there are the details, but the profile editing or the application button does not work, also from the desktop panel can upload photos, and since the publications of the articles can not be shared, neither does the last one work the keypad
thank you and excuse me
Hello,
You can post this issue in our support site. I see your support is not expired. Please provide them the details such as URL, screenshots.
Could you please post it on our support site? our support team will assist you (mostly within 24 hrs).
Best regards,
Rob
Addons | Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Is elementor page builder compatible with Javo directory theme? Regards
Hello,
This theme is with Visual composer. Our new product (Listopia) is with Elementor page builder.
Could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays).
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Redirecting to member dashboard It doesn’t work on my site.
After login it redirects to en error page: /member/admin/ was not found on this server
Please help
Hello,
You may need to talk to our support team with little more details (Your site information ) on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. please also make sure that we can’t help customization. If you want to do a paid customization, please contact our support team.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hi, a last pre-sale question…. how do i find a demo of the woocommerce plugin in action??? In the main demo… after fill the listing form, nthing happend, i need to see how the plugin and the system works… where can i see the plugin in action??? 
Thanks
Hello,
I think you are talking about vendor options. We have a vendor option in our demo. ( https://directory-test.wpjavo.com/event-now-2/ ). But it might be limited to see. such as back-end.
We worked on Woocommerce vendor plugin. You can have a look at vendor link. https://directory-docs.wpjavo.com/lava-addons-plugins/ You can find the doc and details.Thank you,
Rob
V3 Addons | Support | V3 Documentation | Customization | Email : javothemes@gmail.com (No support issue)
good morning I would like to ask if there is a distant possibility that you can hire your team to make customized reforms on the web that are not updates but more focused on the demand of a project for which you buy this website … thank you very much greetings from Argentina
Hello,
I hope I understood what you mean. Do you mean you want to have a customized theme? if so, please fill out this form and add the details. our support team will get you back.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hi! I purchase the Javo Directory 25 april 2016. And I purchase the plugin Advanced Single Listing Page 4 december 2017. And now I need to update to the V3. I have some questions about this. How can I do it? I have bugs with migration to the v3 from v2. Can you help me?
Hello,
Please use this tool for migration. ( http://lava-code.com/directory/product/bulk-import-migration-from-javo-directory/ )
If you have any problems, please post it on our support site. Our support team will assist you (mostly within 24 hrs except weekends, holidays).
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Is there an option to change the Homepage banner individually? Currently it takes the site background image. Can we replace it with revolution slider? If so, do we have the option in the Admin Dash or coding is required? Reference: eventzmine.com
Hello,
Yes, you can change it. It’s build by visual composer. You can change it to what you want. ( image, sliders ). But you can’t add the search form. It might be a little difficult to make it work on revolution slide due to css issue.
If you have more questions, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. please also make sure that we can’t help customization. If you want to do a paid customization, please contact our support team.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Customization | Email : javothemes@gmail.com (No support issue)
I purchased your theme few months back for 49 $ . Now the theme is selling for 29$. What is the difference in the feature. Now if I go to my Envanto Market account and download Javo theme, is it the latest V 3.0 theme or the theme which I purchase few months back. Last time there is no readymade templates due to which I lost interest in setting up my site. Now I happen to see that you had created few demo templates for quick start. So I am interested to use your theme.
Hello,
The price is just flexible as an event which can be higher and lower. You can check your version in backend. ( appearance >> themes ) V3 is mainly there in the download files and we are updating. You can also fine v2 in there.
If you have more questions, please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. please also make sure that we can’t help customization. If you want to do a paid customization, please contact our support team.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hi Guys
Does this theme allow custom fields per category? Can custom fields be also given to users that they manage in their dashboard?
Thank you!
Hello,
We have a custom fields for every listings. It’s not for per categories. I am not sure how you want to use them to users. It seems we don’t have the option. You need to customize it.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hi. I have a couple of questions 1. Kindly clarify whether it is possible to post free items vs paid items. If so, what information will be made available for free items vs paid items. What settings are available to make the distinction between these two. 2. In order to simplify the modification of settings of expiry date (or free vs paid), would there be a way to extend items as a group instead of going inside each item settings one by one?
Just a followup comment: The theme update is causing script to appear and the Javo directory core plugin is causing the site to display a one line fatal error. Kindly advise how this may be resolved or if a thread is already existing to address this issue. Thanks.
Hello,
We haven’t heard to fatal error. You need to contact our support team to have a look. Please post it on our support site? Our support team will assist you (mostly within 24 hrs).
If you need payment options, please have a look at this post ( http://lava-code.com/directory/document/how-to-use-payment/ ) You can find links for lava payment addon to setup payment packages.
If you have more questions, please contact our support team.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hello,
Thank you for using our theme. We are not available on weekends.
Please understand if our responses are delayed a little bit.
If you have any support questions, please post it on our support site? Our support team will assist you (mostly within 24 hrs except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. please also make sure that we can’t help customization. If you want to do a paid customization, please contact our support team.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Is it possible to set up a video in single listing page banner? If so, any reference in your documentation? Thank you
I mean both embedded or linked video
Hello,
Video will be located in header part. If you need to add it, you should add in description.
I think you should confirm with our support team and developers in our support site.
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? Our support team will assist you (mostly within 24 hrs). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. please also make sure that we can’t help customization. If you want to do a paid customization, please contact our support team.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Customization | Email : javothemes@gmail.com (No support issue)
The demo no. 12 is offline. Can you fix it please?
Hello,
Thank you for your report. We will have a look.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Pre-Sale question
As I see in the demos each listing has a photo at the beginning. How is this photo formatted? Is it possible to add this photo as slider using Revolution Slider or it’s just a featured image? Thank you
Hello,
I hope I understood what you mean. Do you mean that you want to add a revolution slider in single listing detail pages? if so, we don’t have the option. Because your users can’t use revolution slider in front-end form. If you just want to add it by admin, it’s possible. But you need to customize it. We have a paid customization service, if you wish.
The single listing page shows a featured image.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Pre-Purchase questions: How customizable is this theme for anything outside of location-based entries? I’m looking to use it as a succulent plant directory with a robust search option that allows users to search by multiple parameters (light requirements, pet-safe, etc.).
Hello,
You can create your own locations by WordPress taxonomies. You can also use google map address to find the location. Please have a look at our demo site about filters we have.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
This does not answer my question even a little bit.
I apologize my misunderstanding. Can you please give us more details?
Thank you,
hello, after the update 3.3.5 does not work heather in the mobile version, you are going to give solution to that problem with a new update?
Hello,
We haven’t heard the issue and found it. You need to show our support team to have a look.
Could you please post it on our support site? Our support team will assist you (mostly within 24 hrs). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. please also make sure that we can’t help customization.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Hello,
It seems like you have a problem with your server. It doesn’t load properly. You need to contact your server support team. Other clients don’t have this problem.
If you still have the problem, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs. except weekend).
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Hi,
Is the Javo Directory theme compatible with the UserPro plugin?
https://codecanyon.net/item/userpro-user-profiles-with-social-login/5958681Is there another similar plugin that has compatibility?
Thanks
Hello,
Unfortunately, this plugin is not compatible with this plugin.
If you have more questions, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. please also make sure that we can’t help customization.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Pre-sale:
About Custom Fields premium plugin: May I set some extra fields based on specific customer listing plan?
Hello,
Do you mean if custom fields are related to payment packages? if so, it’s not related to custom fields.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Hi, I want to but this theme and instead of videos and photos, I want to have an html link which will go to a 360 round vr. Is this possible with this theme? And I also want to translate the theme. Is this possible too? Thank you
Hello,
Yes, you can translate it to your language. Please have a look at this post ( https://directory-docs.wpjavo.com/javo-directory-translation/ ) Unfortunately, we don’t have html link filed. you need to customize it.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Ok thank you. Is it possible for you to do this customization if we buy some extra support or something like that? Thank you
We don’t assist private customization by extending support. Our developers do some paid service. You can have a look at this post if you need.
