28333 comments found.
I have no anser from support. When we decide not to display flag from Polylang the dopdown topbar displays a empty flag which doesn’t look nice. Could you modify in order that no flag is really no flag, not an empty flag. TKS appreciate
/flatsome/template-part/header/partials/element-language-sidebar.php
Hi Stéphane,
Somebody from the team has sent out a response.
if I disable google fonts in the typography settings, what fonts will be used?
Hi there,
You can use custom fonts http://docs.uxthemes.com/article/224-add-custom-fonts-to-flatsome
There are a lot of people complaining about Safari support here. I just realized that all the users from Safari have a bigger bounce rate on google analytics, almost 100%. If I pay the support fee would u guys take a look at that for me? Thank you!
Hi there,
Yes 
We can take a look at the issue.
Hi there,
Yes We can take a look at the issue.
Please, tell me How can I replace the content of any category products with the contents of a regular page?
or I can hide some labels in a particular product category … but I do not know how I’ll do it…
hide Labels: *Showing all 0 results *No products were found for your request.
Hi there,
1. I’m afraid there is no setting for this. You can add top and bottom contents in the category pages to customize the category pages.
2. You can CSS for this. This CSS should do the trick. Place it in Theme Options > Style > Custom CSS
p.woocommerce-result-count{ display: none; }
.search-no-results .woocommerce-info{ display: none; }
thanks. I was make it with php code snippet, because it is for one product category only
Awesome Thank you for letting us know.
anyhow i cant change the fontsize of the category menu or products. The only fontsize which is changing is the header. Is this a bug? Also in IE and Firefox the font is much smaller than in chrome.
Hi there,
I’m afraid we do not have a setting for this. You will need CSS for this.
I LOVE this theme but am wondering if it works the same using it without the Woo Commerce feature.
Yes
Hi .. I didn’t receive my question yet…im asking this theme is compatible with WC Vendor and with Dolan?? I’m waiting to hear from you soon.
Yes The theme is compatible with WC Vendor
hi. im having trouble with the parallex on the site, the images are jumping and its not very smooth, please see here home the home page http://selfiesspot.com/clip/
is there any way of getting this theme to work with Gravity forms. when Gravity forms is installed the UX builder does not work
The Best Theme
Thank you for the kind word
This theme compatible wc vendor and other vendor??? Please mail me if it’s possible . Thanks ..sajid858505@gmail.com
Yes You can use WC Vendors but you might need some styling.
Hi there,
Please shoot an email via support and we’ll look into it.
Hi,
I give 100% Satisfaction with this theme. Great Work!! I just want to let you know I got this message blow and want to know what I should do.
Thank you.
—
Your theme (Flatsome Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
Hello Terry,
Please update your theme and the issue should be resolved http://docs.uxthemes.com/article/77-how-do-i-update-the-theme
Hi,
how can I add the blogroll (list of blog posts) into a page? There’s no such a shortcode in Flatsome’s shorcode list. I don’t want to use blogroll on homepage… Thanks
Hi there,
You can use the following element http://flatsome3.uxthemes.com/elements/blog-posts/
Hi how do you remove the “line” under the Widget Title/Header… I was able to resize the title but couldn’t remove that grey line under it…
Screenshot: https://imgur.com/a/j8gVUHello Vince,
This CSS should do the trick. Place it in Theme Options > Style > Custom CSS
.widget .is-divider{ display: none; }
Thank you!!! I actually saw you gave a similar solution to another member but it was for footer widget divider and I changed it to is-divider and it worked! Thank you for your prompt reply.
Awesome Good luck with your site.
can we sell two product from single product page? Like a couple T-Shirt.
Hi there,
Yes You can use the grouped products function https://docs.woocommerce.com/document/managing-products/#section-11
Hi,
Flatsome’s Woocommerce Price filter doesn’t work properly. It filters product price always and doesn’t handle it correctly when there are discounts, sales prices ( 79 USD—> 49 USD ) Pls. fix it, thanks!
Hi there,
Please ensure that you are running the latest Flatsome and WooCommerce versions. It is working well over here.
Hi,
pls. note I use latest WP 4.9.1 and Flatsome Child 3.0 and Flatsome 3.4.2, Woocommerce 3.2.6.
It will not be sales price related issue, Filter Products by Price widget doesn’t work at all with 5 Filter Products by Attribute widgets (in OR relations) at all!
The 5 Filter Products by Attribute widgets are working properly without Filter Product by Price!
I’ll send you the link in Support message where you can see it
Hi there,
Yes A link to your site and an example of the sample products would be quite helpful. You can reach support via support and we’ll check it out.
Is it possible to make true 100% full width on shop page and have the images equally scaled? I noticed that by adding the following to css .row { max-width: 100% } the images are not centred and scaled appropriately.
Hi there,
You will need a bit of CSS work to make this work.
Hi, my site recently having this issue where some of the font files are throwing 404 error on console. On my front page hairdressing.com.my, the fl-icons font cannot load. The file are there in file manager but browser not able to load. Previously working fine, so I decided to update all the plugins, WordPress version and also your theme files but not luck. Anyone experienced this before?
Hi there,
I have checked your site and the files seem to be loading properly at the moment.
Thanks, the issue has been fixed
Hi there, Apologies for the trouble.
Please shoot an email via support and we’ll look into it.
Hello,I have purchased this theme but after migrating the theme from one server to another server few of my options here are not working.I mean ‘Customize’ option Appearance is just showing me white screen,and UX builder is not saving the changes i make in the page.I am totally confused.Could you please help me?
Hi there, sorry for the trouble.
Please see this troubleshooting guide http://docs.uxthemes.com/article/202-missing-customizer-or-ux-builder.
If you are still having issues, please shoot an email via support and we’ll look into it.
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
