128 comments found.
Will the theme be updated with WordPress in version 5.0+?
Sorry, No.
why?
I have a client who has implemented a website on your topic due to the low budget the client had, but the customer is satisfied with this theme. At 4.9.9 your theme works but in the future it would be worth updating the page for your theme to a newer version …
We will release the theme update as soon as possible.
Hi Guys
i know its not your fault but wordpress has completely overwritten your themes GUI in favour of Blocks!? how do i get the WPBakery back again?
Hello, Please create support ticket here : http://www.hire-wordpress-developers.com/support Our support team will be help you. Thank you!
Helllo,
I can’t open the ticket that error. “WHOOPS, SOMETHING WENT WRONG”
I need updated the WPBakery Page Builder plugin to V5.6. Please send them to me. And I would like to ask about WP5.0. This theme compatible with WP5.0? Can I updated? Please advised.
Thank you, Thananit
Hello There, Please create support ticket here : https://skthemes.ticksy.com/ Our support team will be help you. Thank You!
OK, Send mail at vishal.patel5359@gmail.com
does it support rtl ? i want to run website in two languages English and Arabic will there be a switcher?
Hello There, Yes, theme also supported RTL language. Thank you!
Hi, does the theme’s banners supports video or gif?
Hello There, Yes for gif and sorry for video. Thank you!
Hi,
I just purchased your theme and not yet to install. I read your document but can’t find a detail about customize a colors of theme. Can I change a colors of theme in theme options ? Or need CSS code? Please advised.
Thank you, Thananit
I’m sorry. I already to installed and I see a customize of color function. No need support.
Thank you.
Thank you 
in future for more help/support write us any time.
Thanks for everything in terms of support and generally being awesome theme wizards. Without your excellent support, I might have been lost
Thank you in future for more help/support write us any time.
Hi,
one question. Is this theme compatible with Elementor?
Best regards
Hello There, Sorry no but compatible with Visual Composer. Thank you!
Hello, Pls am having an issue with my webiste am getting this error Failed to load plugin url: https://goldenmainland.com/wp-content/plugins/revslider/admin/assets/js/tinymce-shortcode-script.js when I try create a new page also am unable to upload images. What could be the cause?
Hello There, Please create support ticket here : https://skthemes.ticksy.com/ Our support team will be help you. Thank You!
Cannot upload – says stylesheet is missing?
Create support ticket here http://www.hire-wordpress-developers.com/support/ with purchase key.
latest blog page element is not picking up text exerpt from the bolg text? still showing filler text instead ofg the blog text
Hello There, Please create support ticket here : http://www.hire-wordpress-developers.com/support Our support team will be help you. Thank You!
Pre Purchase question – The menu bar doesn’t stick on mobile. Is that how this template is designed
Hello There, Please create support ticket here : http://www.hire-wordpress-developers.com/support Our support team will be help you. Thank You!
Hello… we accidentally deleted the contact form 7 plugin. After re-installing we missed all the pre-desigend contact forms. Any chance you can provide us the code? It was something with: or so..
Hope you can help
Thanks and Cheers!
I think the html was somehow like that: “col-md-6 col-sm-6 col-xs-12” but I can’t figure out how it really was. Hope you can help me
Hello There, Please create support ticket here : http://www.hire-wordpress-developers.com/support Our support team will be help you. Thank You!
Hi, I am unable to find ticket submission page on your support link. Please advise. Thanks.
Hello There, Please create support ticket here : http://www.hire-wordpress-developers.com/support Our support team will be help you. Thank You!
I am wondering if it’s possible to make the social media icons in the header and footer bigger and thus more visible. How/where would I change this? Thanks!
Hello There, Please create support ticket here : http://www.hire-wordpress-developers.com/support Our support team will be help you. Thank You!
your theme seems to run very slow for some reason, I using plugins to try and speed it up and have optimised the images but it still seems to run slow and Google is giving me the error that the server is responding slow.
any help, would be appreciated
You can test your page speed here : https://developers.google.com/speed/pagespeed/insights/ and follow that tool suggestion.
It ran out of time. It’s awfully slow, I run other websites and this is by far the worst! I can only think it’s the theme
it’s not theme issue, you can run our demo link and check speed.
the plugins are not registered are they included in the package where the licenses are?
Please read this Envato article : https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
the WP Bakery Page Builder backend editor isn’t working for me, I have tried deleting the file and reinstalling and still didn’t work?
You need to set roll manager, Please create support ticket here : http://www.hire-wordpress-developers.com/support Our support team will be help you. Thank You!
Thanks! I have done this. Regards
Hey Guys, I purchased and imported demo data with no problems but the main slider images are missing. All other images are there. How do I fix that?
Hello There, Please create support ticket here : http://www.hire-wordpress-developers.com/support Our support team will be help you. Thank You!
Its ok guys, the slider images were in the media gallery, just had to bring them into the slider.
One last thing, is it legal for us to use the images? or do we have to purchase them from the copyright owners?
most of images is free for commercial use but you can use as per your own risk.
yes
