213 comments found.
Hi, if I want to customize the Archive page of Portfolio category?
Hi,
Unfortunately, this is not an option. Template modification is needed and we aren’t in position to offer you such service at the moment. Maybe you can try to hire someone at http://studio.envato.com, thanks for understanding.
Select
Hello, I have problem with the portfolio list. I create my portfolio page but it does not show me in the archive pages. The portfolios are associated with the right categories, there’s not filter.. I don’t know why. Could you help me? Thank you
works!!! sorry. I tried to delete and remake it and works.
Hi,
We are glad if you solved this issue 
Select
I want to translate my side and want to make sure it is supporting RTL
Hello,
Theme labels can be changed or translated to your language with poedit software which is native wordpress way – following guide may be helpful http://code.tutsplus.com/tutorials/translating-your-theme--wp-25014 (read from point 3) or any other plugin for translation such as Loco translate plugin https://wordpress.org/plugins/loco-translate/ and here is beginners guide https://localise.biz/wordpress/plugin/beginners
For further assistance, our support team is on your service at https://select.ticksy.com/
Please, note that Aoki does not support RTL. It means that simple shortcodes will be working well, but dynamic elements will not be displayed well.
Best regards, Select
I wanted to submit a ticket, but I can’t as I haven’t bought the theme yet.
However, the blog page needs a fix as for the column widths; on the ipad the breakpoint suggests aligning everything underneath each other, while the right sightbar out to be on the right etc.
http://aoki.select-themes.com/right-sidebar/Other than that, great work again !
Hello,
Thank you for taking interest in our Aoki theme. On iPad right sidebar is displayed after the content like it should be https://www.screencast.com/t/Qtw1ThVBR The layout of the elements is actually designed for these widths on smaller screens on this way. Thank you for your kind words.
Best regards, Select
hi, I have a problem with WPBakery Page Builder, backend editor doesn’t work…
Hello there,
If Visual Composer won’t load in the back end when you try to edit some page, please first make sure that you are using latest theme version with latest Visual Composer.
If this is not the case and you have following problems when accessing site or editing pages:
- Failed to load resource: net::ERR_CONTENT_DECODING_FAILED - customlibEditGallery java script error in the console when you open developer tools in Google Chrome - not found page is displayed when editing pages
which was confirmed several times with GoDaddy hosting plans and also with few SiteGround hosting users, and problem is hosting related and it is due to mod_security check when some robust and feature rich themes from Theme Forest is used (SiteGround first encountered this with Avada theme).
SOLUTION IS SIMPLE:
Add following line to WordPress .htaccess file:
SubstituteMaxLineLength 10mYou can put this line at the end of the file, after the # END WordPress line.
Best regards, Select
My version Visual Composer is 5.4.4. Could You send me currently plugin? I bought this themes on Saturday (10.02.2018).
When I edit the page (example demos homepage), backend editor is empty. It doesn’t display any error messages
Hello,
Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access ad our agent will gladly investigate.
best regards, Select
I send a ticket 2 days ago – PRIVATE TICKET #1464675. I just found a solution to the problem – PHP version (PHP7.2) is too advanced. After all, could You send me an update of the plugin?
Your ticket has been answered. Please, check whole response on ticksy.
Select
Is there a way to add a custom font to this theme?
Hi,
Yes, you could add the font via theme template files. Please have a closer look at this article on how to do that: http://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/
Select
Hi, GREAT theme!, just a question:
i cannot find how to display my posts like you did on the aoki showcase: http://aoki.select-themes.com/interactive-links/ this link hover turn into a full image background, just cant find the tool on wpbakery.
Greetings!
Hi there,
That page is using interactive links element for showcasing portfolio items https://www.screencast.com/t/uiIv24uH so you can’t use it for blog posts.
Select
Hello there is option of Portfolio Video Lightbox in the home and in the portfolio?
Hello,
Thank you for taking interest in our Aoki theme. There is option to enable video in lightbox for single portfolio items https://www.screencast.com/t/rtz1eSIj
Best,
Select
Hello,
Portfolio list will only show images, but when you enter single portfolio page, you can open videos from that portfolio in the lighbox.
Select
Hi Select Themes,
I was wondering how you can remove the side menu as well as the side menu icon (dots in a circle) Icon.
I just want a logo and the search function that in my header.
Thanks!
Hi,
Please, submit a ticket on our support forum at https://select.ticksy.com and include your site URL with wp-admin access and our agent will gladly help you with this part.
Best regards,
Select
Hi there, I was wondering where the option was to change the layout of the checkout page? I would like to bring the contents of the carts beside the form instead of underneath like the photo shown. https://imgur.com/a/RFs08
Hello,
There are no options for changing layout of the checkout page. Please, submit a ticket on our support forum at https://select.ticksy.com and include your site URL with wp-admin access and our agent will gladly help you with anything that could be done.
Best,
Select
Hi, I imported the dummy content and im getting an error on the main homapage which is the one I need to use. Fatal error: Can’t use function return value in write context in /home/lagran9/public_html/devdemos.info/cospazio/wp-content/plugins/select-core/post-types/team/shortcodes/templates/team-template-info-hover.php on line 5
Hello,
This error indicates low PHP version on your server, probably lower then 5.5 So, just contact your hosting provider to set PHP to be 5.5+ and this will be resolved. For any further assistance, our support team is on your service on https://select.ticksy.com
Best, Select
Hi, may I know how to make the header transparent? I want to make the logo & menu on top of a background image… Thanks!
Hi,
Just go to Select Options > Header and set some Background color and for background transparency set 0 and save https://www.screencast.com/t/fjBzRXMKaX This could be done on each page, too.
Best, Select
Hello,
Is there a PDF that can help me get set up and also upload the demo pages?
Thanks
Any support on how to upload demo pages? The portfolio masonry in particular.
Thank you.
Hello there,
Here is our Official Manual http://aoki.select-themes.com/documentation/ that will help you to get started. Also, our support team is on your service at https://select.ticksy.com and just submit a ticket with your site URL With wp-admin access and our support agents will gladly help you to setup your site within our theme.
Best,
Select
Hi there, I’m interested in buying this theme. But I’ve got a few questions: – Is it possible to add related posts/projects beneath every single portfolio- and single post-page? – Is it possible to customize the normal post layout? – Is the theme computable with the WooEvent-plugin? – Is it possible to change the thumbnail-ratio on the portfolio-archive?
Thanks in advance! Sanne
Hello,
Thank you for taking interest in our Aoki theme.
- There is option to enable pagination, but there is no related posts on portfolio https://www.screencast.com/t/X78szAP4PgMC - If you meant on Portfolio post, you could choose one from several templates https://www.screencast.com/t/K2sn55pM and there are lot of other options for customization. If you choose Custom template, you’ll be able to completely arrange it on your own. - We didn’t test our theme with this plugin so we cannot confirm compatibility. - Yes, it could be done.
You are welcome. And if there is any other doubt, please, let us know. Thanks
Select
Hi on the Shop Home page I am wanting to change the order of the navigation so that the logo is on the left and everything else is on the right to match my main top header but I can’t figure out how to go about doing this. Could you help point me in the right direction?
Hello,
We located your ticket on our support forum and our agent just answered. Please, check response on ticksy.
Best,
Select
Hi there, sometime the icon for the menue on the phone isn’t shown and an “a” appears. The same problem with some other icons. But sometime it works. Can you tell me how I can fix this issue?
Thanks
Hi,
Please, check this article where is solution for the issue you are facing off https://select.ticksy.com/article/9793
Best, Select
Hey, great looking theme!
Is it possible to use the ‘Horizontal Portfolio’ home layout but have blog posts output on the homepage rather than portfolio items. (But in the same style as those portfolio items in the demo).
Thanks
Sam
Hey there Sam,
Thank you for your kind words. If you set external link for each portfolio item you could be navigated to single blog post instead of going to portfolio item https://www.screencast.com/t/kJXzekxSRGBest regards, Select
Hi I love AOKI design but a few things I wanted to know before buying it: 1. is there filter on portfolio/gallery? Couldn’t find them on demo 2. Is child theme included in the download folder? Thanks in advanced!
Hello,
Thank you for taking interest in Aoki.
1) Yes, you are able to enable category filter under portfolio list settings https://www.screencast.com/t/tHItKdrKkXt Here is en example on our demo site http://aoki.select-themes.com/portfolio/five-columns/
2) Yes, child theme is included.
Best regards, Select
Hi there,
Why is the WPBakery Page Builder not showing / working in the Edit Portfolio Item screen?
Kind regard, Gelton
Solved lol… It was not set in the Role Manager settings…
Glad to hear you’ve sorted this out. Thank you for the update!
Is the demo page for the horizontal portfolio working again?
Hi,
Thank you for writing in! Could you, please, explain this further more? Thanks
Select
How can we have a preview of your horizontal portfolio?
Thanks
Hello,
We have just cleared the cache. Please, check now again. Thanks
Select
