483 comments found.
Hi, this is just a pre-sale question.
We just wanted to know what is the event plugin you’re using to display the events?
Also, does the slider of the events seen here http://prntscr.com/i8lbk8 is manually or automatically created? Meaning, if there’s a new event it will automatically add to the slider and if the event has been already done it will removed automatically on the slider or on the event page.
Thank you so much!
Hi, We build event plugin by own.
The slider is automatically: http://prntscr.com/i8luho . It is auto to hide event when the event past.
Thank you!
Hi, thank you so much for your prompt response! Greatly appreciated.
Cool! that is a very good feature of the theme, but can we still use event espresso plugin for event booking? Currently our site is using that plugin and stripes for payment.
Is there any compatible issue with it?
Thanks a lot!
Hi, We don’t test the theme with espresso plugin ago, If you still want to use that plugin, you can use external link when register event: http://prntscr.com/i8nkfa .
Currently you can use stripe via woocommerce however We will update payment gateway: Paypal, Stripe, Offline in next version. This is new demo with payment gateway: https://ovatheme.com/em4u/
Thank you!
Hello, thanks again for the reply.
We actually need to use the following Event Espresso add ons: -Event Espresso – AffiliateWP integration (EE4.8.30+) -Event Espresso – Calendar (EE 4.3+) -Event Espresso – Events Table View Template (EE 4.4.9+) -Event Espresso – MER – Multi Event Registration (EE 4.7.0+) -Event Espresso – Promotions (EE 4.9.10+) -Event Espresso – Stripe Gateway (EE 4.6.0+) -Event Espresso – Ticketing (EE 4+) -Event Espresso – UTF8 Template Variation (EE4.5+) -Event Espresso – WP Users (EE4.6+)
Does it all fine with your themes or it will override the theme functions? Also can you take a look on our site https://osholeela.uk/ if all of that functions will be compatible with your theme?
Thank you very much! All your help is greatly appreciated.
Hi, The theme is working independence so the Event Espresso can’t override function of theme. I don’t check theme with this plugin ago so I can’t surely it is compatible with plugin. However I think it is compatible because the plugin works independence, It does not relate to the theme. Thank you!
Hi,
The event espresso has their stripe payment integration so I guess you’re right it works independently so it is safe to integrate on your plugin. Do you have a refund if things go wrong?
Thank you!
Hi, Yes I do if it isn’t compatible with theme. Note you can’t display Event in Event Espresso plugin like our demo. Thank you!
Thank you very much for that! Oh meaning the event slider can only get events on your built in event plugin not on Event espresso?
Yes of course because we don’t buid it by Event espresso. Thank you!
Ok, thank you so much for letting us know about it. We will think about it and let you know once decided. Thank you!
You are welcome!
Please improve a ticket/support system. some days we do not receive answers in our mailbox from you. like this morning, we have a lot of things to solve and understand to go live with our site asap. Thanks for your time and passion
We will support you about 0 – 48h after we received the ticket. Thank you!
Mine is just a suggestion. for some issues 0 to 48 is not enough. So we are always thankful for your support. Do your best and have a nice weekend
You are welcome!
Can I define how many seats are available for each event? Like 50 seats and after 50 seats are sold, its sold out?
Hi, Sorry the theme doesn’t support that but we will update it in the future.
How can I modify the footer with the copyright and the EM4U?
Hi, You can change it in Appearance >> Widget
thanks
We updated Remaining Ticket for event. Please update theme and plugin to latest version.
Thank you!
Hello, I am having troubles with adding SPEAKER and TICKETS to EVENT PAGE. How can I do this? Please check my site. http://akademia.follynail.com/rytual-obslugi-klienta/
Hi, Please note you have to insert event in Events Manager >> Event .
Make Speaker: http://demo.ovathemes.com/documentation/em4u/#h4_make_speaker_h4
Make event: http://demo.ovathemes.com/documentation/em4u/#h4_make_event_h4
Hi, Pre purchase question Does this template support Chinese Language, if can then which plugin?
Hi, Yes it does. You can use loco plugin to translate theme to Chinese language: https://wordpress.org/plugins/loco-translate/ .Thank you!
i bought this theme already, but i can’t translate to Chinese using LOCO, please help me to send any document for LOCO, How to do translation,
Thanks
Hi, You can check here: https://localise.biz/wordpress/plugin/beginners Thank you!
i wish to use two languages please advice me, how to do that,
WPML is compatible with this theme?
I did these but i don’t know how to enable languages in menu, Please help me for this
I wish to put like this https://snag.gy/M7PBHk.jpg
Please help me for this
Thank you.
Hi, - The Loco plugin only supports translate theme, you can’t use it to make two languages. - WPGlobus: Please surely support translate custom field. - WPML: You can use it. Thank you!
Theme supoort RTL?
Hi, Currently the theme doesn’t support this. We will update this feature soon. Thank you!
Hi, Does this template support Arabic language (Right to left layout)?
Hi, Currently the theme doesnt support this. We have plan to update it in the future. Thank you!
hi, I want to ask. how to remove “show ticket” and “description” in related events? (look at the image with the red line) https://prnt.sc/i21die
Please copy file
from plugins/ova-events-manager/templates/loop/related.php to folder: themes/em4u-child/ovaem-templates/loop/Thank you!
please kindly check and reply email from me again. mediargacom@gmail.com. thanks.
and I still do not understand how to copy the file you are referring to. Please help. thank you
Hi, Did you use FTP to upload code to your host ?
no. I uploaded the code via the wordpress dashboard and placed it on the child theme. is it true that i do?
Hi, You can install plugin that allow make file, folder in your site and copy the files like above.
please kindly check and reply email from me again. mediargacom@gmail.com. thanks.
Please check your email
Are you able to add video to the home screen banner rather than static images?
Yes, you can refer here: http://demo.ovathemes.com/em4u/landing-page-3/
Site visitors can register and add events without having to pay and I like admin can accept your event? You have to put adsense ads since I did not see you, or something to monetize the site, it would be good for an upcoming update
Thanks for your care. We will consider these features. Thank you!
thank you for taking it into account, at that time I will be comfortable buying
You are welcome!
Hi, We updated the feature: Front-end submission so the client can register user and submit his event. Support options: Admin review before publish event. Thank you!
how great, thanks
You are welcome!
Hi, I’m working in local wordpress and I’ve three questions with the theme. 1) I need delete the label “Get ticket” and “free” of the Event page. 2) Don’t works the map in the Event page. If you want, I can send you a screenshot of the problem if you give me an email. 3) I need change the name at Speakers. When I change the name even in the menu, the web don’t find the page.
Thank you!!
Hi,
1) Currently we don’t have option this in admin. We will update this soon. You can delete it in archive-event file by copy file from plugin ova-events-plugin/templates/archive-event.php to child theme
em4u-child/ovaem-templates/ovaem-templates/ folder.
2) Please surely you insert Google API Key in
Events Manager >> Settings >> Basic Settings
3) You can change in Events Manager >> Settings >> General Settings . Also save Permalink 2 times:
+ Settings >> Permalinks >> Choose Plain => Save Button
+ Settings >> Permalinks >> Choose Post name => Save Button and check again.
Thank you!
Thank you very much. Right now, all works!!
You are welcome!
Hi Guys, I have 3 questions.
1. Are you able to remove the purchasing of ticket function completely? 2. Is there a way of displaying a contact form instead of every organisers e-mail? (This could cause a lot of spam if not rectified) 3. Would adding event schema plugin to every page be possible/compatible?
I’m essentially looking for a very basic, manually updated event theme and this looks perfect if stripped back functionality is possible.
Keep up the good work!
Hi,
1: I can help you remove it.
2: Yes. You can add contact form to event page
3: Can you send plugin link ?
Thank you!
Hi, Thanks for the quick response. Would adding the contact form just be a case of using a Contact Form plugin such as CF7? The plugin I use now is https://en-gb.wordpress.org/plugins/wp-seo-structured-data-schema/ – It creates a Google Event link under the site description.
Hi,
You can use contact form 7 to add to content of event: http://prntscr.com/i09r5p
I don’t really understand this plugin .I just test with this plugin and it is like here: http://prntscr.com/i09vvq .
Thank you!
No problem! I will give the theme a purchase along with the support – Will this allow me some support for the issues mentioned? Thanks.
Hi, Yes, I will support you. Thank you!
please kindly check my email reply from mediargacom@gmail.com regarding the problem of “search event” pages that are not on the wp admin page. thank you
Hi, You can add Search Event element to page. Or use Ovaem Search Event Widget. Thank you!
there is no such page on the wordpress dashboard. maybe you can check email reply mediargacom@gmail.com. I’ve sent a picture of the explanation. Please help. thank you
Please check your email. Thank you!
please kindly check and reply email from me again. mediargacom@gmail.com. thanks.
Please check your email. Thanks
please kindly check and reply email from me again. mediargacom@gmail.com. thanks.
Please check your email
Hi there, I am having troubles with displaying child menu on the right side of the parent. It’s displaying on the left as default. Where and haw can I change it?
Hi, Can you send your website link ?
.ova-menu ul.nav ul.dropdown-menu ul.dropdown-menu {
left: 100%;
min-width: 200px;
}
Thank you!
Hi, I’m interested in buying the theme and I have some questions. It will be a list of event where people are asking to book the rooms. My client wants to have the list of events without images. Is it possible? On the event page – can I have the form on that page?
Hi, List event without image: yes. You can remove image in list event template.
form in event detail page: you mean contact form or register form. You can insert contact form also register form of free event in page. I hope that this help you. Thank you!
Thank you for your quick answer. On the event page (like this example): http://demo.ovathemes.com/em4u/event/happy-wedding/ I want this for to be on the page: http://demo.ovathemes.com/em4u/?post_type=event®is_free_event=1184
Hi, Yes. You can go to this page: http://demo.ovathemes.com/em4u/event/christmas-event-in-the-city/ then click Ticket&Price tab, you will see register form. Thank you!
Also you can use Form Register Element Visual Composer to display register form of an event. Thank you!
We added Contact Form in each event. You can check demo: https://ovatheme.com/em4u/event/digital-marketing-2018/
Thank you!
hello, I am having troubles with editing footer area on every version of home page. Where exactly can I do it?
Hi, you can change footer content in widget: Appearance>>widget. I hope that this help you. Thank you!
Hello, is it compatible with wpml plugin? thank you!!
Hi, We will checking with WPML plugin soon. If you want to translate theme, plugin to your language, you can use Loco Plugin: http://demo.ovathemes.com/documentation/em4u/#translate_theme_plugin_to_your_language
Thank you!
Hi, We updated theme to version 1.2.2 and the theme supports WPML plugin. Thank you!
Hi, i have decided to use Woo-commerce booking plugin as a ticket or Yith Events Tickets or tickera you can check any of the links below,
Woocommerce ticket: https://woocommerce.com/products/woocommerce-box-office/ Yith: https://yithemes.com/themes/plugins/yith-woocommerce-event-tickets/ Tickera: https://www.google.com.eg/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwibxb-EqpHYAhVFshQKHTNlCAsQFggqMAA&url=https%3A%2F%2Ftickera.com%2F&usg=AOvVaw2EtCOwRTDy0lipg-az1GBg
My Question is when i select a Woo Product not a free, then there is an option to selected the product as in the documentation for example “product 1”, does it support to select one of these products as a ticket or what ?
Hi, Like our documentation: You can choose product from dropdown: http://prntscr.com/hoo7oc .We doesn’t test with Woocommerce box office plugin ago. Thank you!
ok i found a bug while i was testing it in the demo, the menu got shifted as you see with any page if you signed in with an account, if you not logged in it works perfect.
https://prnt.sc/hoyicgHi, Thanks for your information. I fixed css in demo also will update to themeforest soon. Thank you!
Hi, We updated booking via Woocommerce and the client will received pdf ticket, qr code in Order email of woocommerce. You can check here: https://ovatheme.com/em4u/event/toronto-concert-for-you-woo/
Thank you!
Hi – just bought the theme – everything has installed except for the Visual composer plug-in. I’m being told a folder location already exists – how do I fix this?
Unpacking the package…
Installing the plugin…
Destination folder already exists. /wpcom-139990562/wp-content/plugins/js_composer/
Plugin installation failed.
Hi, Because you installed visual composer plugin ago ( please see message ) please check carefully. Thank you!
Hi – your message doesn’t make sense. Please read my message carefully. The theme won’t work because it says the composer isn’t installed, it’s also not appearing as a plug in. It hasn’t been installed before. Please advise.
Hi, Please send your wordpress admin account so I can check help you. Thank you!
