1885 comments found.
How to change theme to hostel style.
Hi,
The hostel style just changes admin panel setting from admin panel.
However, for the main page, you need to import the demo content or hostel style.
If you just want to change the color, you may import the admin panel setting from the file we included in the latest version. However, note that all current setting will be gone and you have to set it up again.
GDLR slider stopped working. There is a jquery error on .live and msie libraries. I have already sent a comment to you but you never came back to me. I have purchased a lot of your themes and i am totally disappointed… gdlr-script.js?ver=1.0:607 Uncaught TypeError: Cannot read property ‘msie’ of undefined
Hi,
Sorry, for the problem. I don’t know where did you send the message? cause I just saw this. If you submitted a ticket, please provide ticket url so we can regcognize.
If not, can you provide site url of the issue so we can see it?
Thanks!
hi …. and thanks for making a what looks like a very good hotel theme. my question is simple and I hope it’s understood. 
before I buy I want to know whether all colors on this theme can be modified by me. I have bought themes in the past that states 100% customizable yet after purchase I have had experiences where some sections of those themes like colors, horizontal dividers could not be altered. what about your theme (the hotel master)..... thanks again
Hi,
Most of element’s color in this theme can be changed via color picker.. However, to make sure, you can pick elements that you want to change the color so I can check? if it can be customized via the color picker or not. (However, divider color can be changed in this theme.)
Thanks for interest by the way
thanks
hi for me to develop the site at a quicker rate can I have the link to the hotel master demo .zip file for import along with its images and text as I saw before purchase? I won’t use any of its logos, images, and text on production as all will be replaced with my own files.
Thanks
hi for me to develop the site at a quicker rate can I have the link to the hotel master demo .zip file for import along with its images and text as I saw before purchase? I won’t use any of its logos, images, and text on production as all will be replaced with my own files.
Thanks
double entry mistake
To import demo site? Please follow this video : https://www.youtube.com/watch?list=UUuMnKK12KPbfV0ZJRNmjY_Q&v=Ctp01HS-49c
thanks
Flash Sale pls.
Hello! in the room pages is it possible to replace the “Check availability” field in the sidebar with a simple contact form? How can I do it?
Hi,
May be try using contact form 7 plugin to create the contact form and put the shortcode directly into the them files for this.
Hello, I’d like to ask about payment system. I wanna add a WooCommerce shop to this Hotel theme. means use booking and shopping stuff in one Wordpress site. I understand the booking system is not through the WooCommerce. but is it possible using both?
Hi,
Sorry, the hotel system in this theme is not woocommerce based so you can’t use with it :/
Thanks for interest by the way
Hello Does Hotel Master have an option to use Airbnb for booking? If so, how is that done?
Hi,
First of all, Thanks for interest
Yes, the theme supports iCal feature. You can read more about it in the document here: http://demo.goodlayers.com/document/hotelmaster/ (Hotel system > iCal)
Thank you, but that is not my question. I’m wondering if I can use Airbnb for booking (directly)
When Airbnb is being used with third party software, the calendar must be linked via iCal. There’s no way to integrate them directly without iCal https://www.airbnb.com/help/article/99/how-do-i-sync-my-airbnb-calendar-with-another-calendar
hi . where can i edit this https://snag.gy/bXDC5J.jpg? booking children drop down . i will make it 0-3 only
Our supporter could guide for this, however, please open a ticket in our support site. The answer is quite long.
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore(Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
its been one and half day your support didn’t post any reply 
Not sure what’s your ticket please? Normally we will get back within 10-14 hours in business day.
What all payment gateways are supported by this theme?
Hi,
First of all, Thanks for interest
Paypal, Stripe, Authorized.net and Paymill.
Confirmation booking ID or notification doesn’t send to Customer Email after booking.
Hi,
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello,
Pre-sale question: Will I be able to add credit card details in “3. MAKE A RESERVATION” section if I were to access the code and change it from there?
Thanks!
Hi,
Yes, if you know how to code, you can do that but it require pretty much customization.
Thanks for interest by the way
hi . where can i edit this https://snag.gy/bXDC5J.jpg? children drop down . i will make it 0-3 only
Hi,
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
How to reorder room on booking page. I think it’s sort by ID DESC now. How to change it to sort by price low to high.
Regards, Kame
Hi,
You can change order using a plugin like this:
https://wordpress.org/plugins/anything-order-by-terms/Hi, before i purchase want to know if i can make price for e.x in the room for 4 people they have to pay 40 euro but if they choice children under 5 years old the price is 30 euro can i make such option in the booking form . Also i want to know can make to appear on the calendar marked : available rooms (on that month ) and booked rooms ?
Hi,
Yes, you can set different price from children and adult: http://take.ms/DbcdA
Nope, after searching the room, if it’s not available, it won’t be shown in the search result.
Thanks for interest by the way
from where i can edit bottom footer items like copyrights and Home|Booking | About | Contact
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi, before i purchase want to know if i can implement with https://wordpress.org/plugins/gtpay-woo-payment-gateway
Hi,
Nope, this theme is not Woocommerce based so it won’t work with Woocommerce.
Thanks for interest by the way
But you stated in the product page it is woocommerce compatible. Before u get to words from customers https://themeforest.net/item/hotel-wordpress-theme-hotel-master/11032879
Hi,
Please see this : http://take.ms/HZuIJ
It’s not a Woocommerce based system. You can just use Woocommerce as third party system manually.
Hello,
I’m interested in integrating a custom payment gateway, I took a look at the code. Is it possible to implement a payment gateway that requires a response url to be set, so they confirm when the payment has been processed.
How much of a hack would it be to support this, the payment gateways you have in the theme all respond right away so it’s not an issue.
But for my gateway I need to set a Response URL and an Error URL, is there an easy way to do this?
Hi,
First of all, Thanks for interest
Nope, we don’t have such a feature.
Well, this will require a lot of customization as we don’t have the structure for this at all.
Any chance you guys can develop this and how much would it cost to do this? I can give additional information if needed.
I already bought the theme
Unfortunately, We do not accept any additional projects currently as we are really busy these times
You may consider this service instead : https://wpkraken.io
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello, I have one query. Our hotel is listed on the third-party platform also, for example, booking.com and if we got any booking from these platforms so is there any way whichever rooms are booked it shouldn’t show on our website automatically that these rooms are available?
Hi,
This theme support iCal for syncing with other services. So if for example, booking.com, support iCal then it should be fine.
However, please read the doc carefully first: http://demo.goodlayers.com/document/hotelmaster/ (Hotel System > iCal)
Thanks for interest by the way
