39367 comments found.
Hi 
Pre-sale questions, particularly regarding your integration with Modern Tribe’s events plugins.
I see you have a demo for Events Calendar Pro, as well as extensive option to customise styling for the plugin.
I want to confirm design integration with the Community Events and Tickets extensions – does your Events Calendar settings extend to these add-ons? Will I be able to style user dashboards?
Would love any input you have around these extensions.
Thank you!
Hello @wildbluefiji
Yes, we do have design integration for the Events Tickets and Events Tickets plus but not for the community events yet however it should work just fine, if you get any issues with that you can always get in touch with our support as we have no complaints or suggestions regarding that particular add on / extension yet
We will be happy for you to be a part of this Amazing Community!
Thanks
-Ammar
Hi,
I am using the anchor function of your theme. And it works fine on desktop but when i use it on mobile its not working.
Any idea whats the problem for this? Its this link:
http://www.decontentstudio.com/and the problem occurs on click of the contact button (right menu).
Hello @hapydevelopment
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
-Ammar
Hi!
The image gallery is not working, I follow the video tutorial and also by shortcode and it does not show any image.
I try to do something like that:
http://prntscr.com/i4jzjjbut, http://www.ventanasfinas.com.mx/newpage/gallery/
Thanks!
Hi!
Why does the following happen when the page starts?
http://prntscr.com/i4m8lxAfter navigating between tabs, does the effect of the gallery behave well?
http://prntscr.com/i4m9eyThanks!
Hello @Idennto
You have a valid support account and you can open a support ticket with us where our support reps. will guide you thoroughly.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
-Ammar
Hi, I have a little problem. In the upsells loop i don’t see the thumbnail of variation product. If I select the single product, it works. If I select a variation product, the thumb is not shown. Thanks
Hello @digitos
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
-Ammar
If side navigation layout will be gone soon, how are we going to set that menu widget to be sticky?
Hello @ex501
You can always set the sidebar in which sidebar in which menu widget is placed as sticky, you can read more about sticky sidebars here => http://bit.ly/2uaa6G3
If you need further assistance with anything else please do open a support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi, on the Finance theme Social Sharing Box, the default tagline is “Share This Story, Choose Your Platform”. I’ve changed the tagline in the Avada Theme Options > Social Media > Social Sharing Box, but the default tagline still appears. What else can I check? Thank you!
Hi there
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, MB
Is it possible to add automatically a div after a heading with your Text Bock editor ? For example, I need : “ ” after every H2.
The redactor will not do this by himself, so I need to generate this each times.
Thank you !
Hi there
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, MB
Hello there, i updated from 5.0.6 to 5.4.1 via Autoupdate to get the boxed shadows. But when i try to set the hard shadows. They dont appear. Can you give me a hint why they don’t work?
Hi there
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, MB
Hello,
I really liked your theme, and would consider to purchase it if you could reply: Would it be possible to use your theme with another theme, just so I can have the other theme’s shop?
Thanks!
Hi there
Combining two different themes is not something that is advised or even possible without significant work to achieve that. However, the Avada WordPress theme is 100% compatible with and design integrated with Woocommerce
Avada’s advanced options network makes it easy for you to change the design to suit your preferences -> http://bit.ly/2eFVupX
2 points to note:
- There are global options that affect you entire site.
- There are individual options that affect only that page or post.
That is how the entire options network works and allows you to build incredibly unique, professional websites as you see here -> http://bit.ly/2dIMroh
And using our Fusion Builder it makes it even easier -> http://bit.ly/2eRCzoC
Avada is 100% compatible and design integrated with the Woocommerce plugin, please see our demo examples that showcase only a fraction of what is possible with Avada and Woocommerce:
Build an online store with Avada -> http://bit.ly/2dTOHpn
Modern Shop Demo –> http://bit.ly/2do6XGR
Classic Shop Demo –> http://bit.ly/2dWsndU
Landing Product Demo -> http://bit.ly/2d4hXYV
We will be delighted for you to join the fastest growing theme community out there
Thank you, MB
Hello, when do you switch to visual composer? Unfortunately, your fusion Buider is not as clear and easy to use as the visual composer.
Hi there
You can use the VC plugin with Avada, all you need to do is disable the Fusion Builder in the settings, first. There are many that use that plugin with Avada without any issues
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, MB
Hello ThemeFusion. I bought an Avada license on Nov 18, 2015, and didn’t use it. If I install the theme now, will I be able to update the theme to the current version? Should I expect any problems with it’s performance because the file package is 2 years old?
Also, will I have access to current demo-sites such as Avada-Freelancer, Science, Music & Creative? Will I have access to the latest design updates, like the new footer styles, etc.?
Hello @enensa
Yes, you should always get the latest version of our theme, does not matter when you purchased it the UPDATES are FREE for lifetime so there is no issue when it comes to that, also yes the demos will also be available for you as well
Thanks
-Ammar
Great! Thanks Ammar.
Hello @enensa
You’re most welcome.
Thanks
-Ammar
The ability to enter hex codes in the Builder Elements no longer appears. You can select a colour visually, but there isn’t a box to type the code anymore. An example would be the background colour of the tagline box.
Cheers
Hello @edinblogger
You should definitely be able to type and put a custom color of your own, i have just tried and i can put the color of my choice using the keyboard for sure as can be seen in this screenshot => http://prntscr.com/i4arkj
Can you please open a support ticket regarding your query and our team will check this out for you right away.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Avada is compatible with elementor. I can edit a page already made with Avada? Are there incompatibilities?
Thanks!
Hi there
It is not a plugin that we have tested with Avada and thereby cannot guarantee 100% compatibility. Avada has it’s own purpose built Fusion Builder, for more info please see this documentation -> http://bit.ly/2dm8GLU
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, MB
Hi.I take it that it’s very easy to import a demo and then change the demo / theme colours? If you could please confirm this is the case and how it’s done. Many thanks, Dianne
Hi there
it is very easy to do with the Avada theme and available options
Avada’s advanced options network makes it easy for you to change the design to suit your preferences -> http://bit.ly/2eFVupX
2 points to note:
- There are global options that affect you entire site.
- There are individual options that affect only that page or post.
That is how the entire options network works and allows you to build incredibly unique, professional websites as you see here -> http://bit.ly/2dIMroh
And using our Fusion Builder it makes it even easier -> http://bit.ly/2eRCzoC
Avada is 100% compatible and design integrated with the Woocommerce plugin, please see our demo examples that showcase only a fraction of what is possible with Avada and Woocommerce:
Build an online store with Avada -> http://bit.ly/2dTOHpn
Modern Shop Demo –> http://bit.ly/2do6XGR
Classic Shop Demo –> http://bit.ly/2dWsndU
Landing Product Demo -> http://bit.ly/2d4hXYV
We will be delighted for you to join the fastest growing theme community out there
Thank you, MB
Hi, is it possible to wrap the logo with a h1 only in the home page ?
Hi there
The only way to achieve that is to implement a custom solution. I can suggest that you use the correct Avada hook and a child theme to implement this change -> http://bit.ly/1l2r8gW
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, MB
Thank you for your response !
Hi there
No worries at all.
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, MB
Is there a way to show 2 column on mobile for the product pages?
Hi there
As a design decision we specifically did not enable multi column product layouts for Avada due to the limited amount of real estate on the smaller mobile platforms, however, you can do this using custom CSS or a plugin
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, MB
Hi, can you tell me what the CSS is to hide a logo on the home page but have it show up in the sticky header and also have it show up on all the other pages? Thanks!
Hi there
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, MB
This theme is absolutely awesome!! I really like the variety of demos to choose. It really save me a lot of work.
I have written a post on my blog talking about the best WordPress themes, and I have placed Avada in the first position. You can read it in spanish here
Thank you for your work guys 
Hello @webnovant
We are glad to hear that you like our theme and we are continuously working to make Avada more Awesome, Thanks for the post
Thanks for being an Awesome customer!
-Ammar
I update to avada 5.3 and then my site http://lambrileta.gnosisnethosting.com/ is down. I don’t know what to do. Could someone help me? I’m lost
Fatal error: Cannot redeclare class Avada_AvadaRedux_Migration in /home/lambrileta/public_html/wp-content/themes/Avada/includes/avadaredux/class-avada-avadaredux-migration.php on line 1403
Hello @gnosisnet
Looks like a broken update for sure and that also due to less time limit being assigned, please fist increase your php time limit to 300 using our article here explaining how to do this => http://bit.ly/1T5luaR
Secondly, please install a fresh copy of theme using FTP method as mentioned here please => http://bit.ly/1R1ik6V
However if the issue persist please do open a support ticket and our team will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hello,
I want to add header below the slider, like it is on this link: https://avada.theme-fusion.com/header-below-slider/But, I want it to appears after the full screen. So that it is not visible, only after we start scrolling.
How to do this?
Thank you!
Hello @amedic.
Yes, that is possible and all you need to do in this case is disable the parallax effect of Fusion Slider and that will bring your header down the viewport
Screenshot => http://prntscr.com/i3yiqp
If you need further assistance with us, please do open a support ticket and our team will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
