181 comments found.
Another question: how i can change current menu / hover dot to a image?
Hi,
You would need to add custom CSS which will modify the current dot implementation – if you inspect the current page css you will notice the selector:
.btMenuHorizontal .menuPort nav > ul > li > a:after
You can try adding background-image and modifying other relevant properties.
Kind regards,
BoldThemes team
How to use shortcode or widget inside bold builder? I need to make a subscribtion field using a shortcode or widget
Hi,
You can use the text element and place shortcode using its text tab, just as you would do it with the classic WordPress editor.
Kind regards,
BoldThemes team
When i click on on the support link i get 504 error i am constantly connected to the internet and trying to download demo constant its been more than 30 mins it says Please wait…........................................ i tried 2 times
here is the link for 504 https://prnt.sc/idhdio
Support site is currently down. Demo import can actually take more than 30 mins, please retry and wait more (e.g. up to 60 mins).
Hello, how can I change effect hover menu item (change bullet to line for example) ? Thanks
Hi, you can try with some custom CSS, e.g.
.btMenuHorizontal .menuPort nav > ul > li > a:after {
width: 16px !important;
border-radius: 0px !important;
}
Ok, thank you
I’ve never bought such a complex template. It’s driving me crazy, I can not change any style via css. Initially I thought it was a cache problem, but while erasing the changes I do not see them applied. I wanted to edit header.css, but the site does not load the changes despite opening the file separately the changes are displayed. I wonder if it is possible to be reimbursed as I do not intend to use such a heavy and complex template.
Hi,
The proper place to make the css changes are either style.css in theme’s root folder or Additional CSS tab in Appearance > Customize panel.
If you want to submit a request for a refund, please do it here: https://themeforest.net/refund_requests/new and we will approve it.
Kind regards,
BoldThemes team
Amazing Work & Supports – Good Luck With Sale !
Thanks
Hello, I set the theme but Google Maps API error: MissingKeyMapError, NoApiKeys, InvalidVersion, SensorNotRequired. How to fix it. Thanks
Hi,
This is an indication that a Google Maps API key is missing or invalid. Please get an api key here: https://developers.google.com/maps/documentation/javascript/get-api-key
Once you do, enter it in API Key field of Google Map element.
Kind regards,
BoldThemes team
hi, thanks for the solution. I want to ask again, how to remove portfolio articles like in the picture. prntscr.com/i21gsh thank you
hi, thanks for the solution. I want to ask again, how to remove portfolio articles like in the picture. http://prntscr.com/i21gsh thank you
Hi,
Is, by any chance, portfolio page declared as the posts page in Settings > Reading?
If not, can you please send wp-admin credentials to info@bold-themes.com together with the url of the page with the problem so we can take a closer look?
Thanks in advance.
Kind regards,
BoldThemes team
Hi, how to enlarge logo, thx
Hi,
Please add the following statements to Custom CSS tab of Appearance > Customize panel
.topBarInMenu{
padding-top:25px
}
.btLogoArea .logo img {
height: 100px;
}
Also, increase Logo Height on Header and Footer panel to 150
Please adjust the numbers in line with your needs
Kind regards,
BoldThemes team
hello how can I change the subtitles of the pages and post?
Hi,
Please refer to the following article for the explanation: https://boldthemes.ticksy.com/article/9372/
Kind regards,
BoldThemes team
Hello there, We just started woriking with the addison theme. The issue is, we have lots of products with different image sizes. Is there an way that we can show them in the same-size-box, without cropping the images?
Hi,
In general, the theme generates thumbnails of different sizes which can be used in various elements. Are you referring to woocommerce templates or some other static page layouts? What layouts do you intend to use for the presentation of your products?
Kind regards,
BoldThemes team
I found this theme hard to customize, do you guys provide any how-to tutorials?
Categories are not ever appearing in the menu bar.
Hi,
Please find the theme documentation here: http://documentation.bold-themes.com/addison/ Please find the FAQ section here: https://boldthemes.ticksy.com/articles/100010110
We are not sure what you mean by the categories in the menu – but try clicking the screen options tab in the upper right corner on the menu building screen – Appearance > Customize > Menus and please make sure that categories are checked.
Should you have any additional questions, please submit a ticket at https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Hi,
how to change page title font size ( h1 ) when default headline is visible ?
Tnx.
Hi,
If you want to change the size of super headline, please add the following statements to Additional CSS panel of Appearance > Customize
.bt_bb_headline h1 .bt_bb_headline_superheadline {
font-size: 10px !important;
}
If you want to change the font size of the headline itself, please use:
.bt_bb_column_content h1 .bt_bb_headline_content {
font-size: 20px !important;
}
Please adjust the numbers according to your needs.
Kind regards,
BoldThemes team
Hi,
great, thank you.
One more question 
... is it possible to lower the height of default headline ?
tnx.
Hi,
Please use:
.btPageHeadline .bt_bb_port {
padding-top: 8em !important;
padding-bottom: 4em !important;
}
Kind regards,
BoldThemes team
Excellent, thank you for your help.
I’m a bit boring but …
How to reduce the vertical distance between the logo and the main menu in Menu type “horizontal right below logo”, and how to centered bb icon title and text in header logo widget ?
tnx again.
Hi,
In order to reduce the height of logo area, please set the logo height to 50px (Appearance > Customize > Header & Footer)
Then add the following css statements:
.btLogoArea .logo img {
margin: 0px !important;
}
Related to the icon text, you can always increase the top margin of text divs:
.topBarInLogoArea .btIconWidgetContent {
padding: 5px !important;
}
Kind regards,
BoldThemes team
demo content is not installing properly, i try more then 20 times
Hi,
Please leave a ticket at https://boldthemes.ticksy.com/ with wp-admin credentials and our support team will assist you. Thanks in advance.
Kind regards,
BoldThemes team
its in local server, is there any other options
Hi,
While it is importing, please open media library in other tab and check if the number of items increases. If it does, repeat the process until it finally finishes. If it doesn’t check if curl is enabled in your local environment.
Also, please review the recommended server settings and troubleshooting section of the documentation:
http://documentation.bold-themes.com/addison/getting-started/#troubleshooting-with-demoOther than that we can not pinpoint the issue until we access the server. We can only offer you the refund if nothing mentioned helps – https://themeforest.net/refund_requests/new.
Kind regards,
BoldThemes team
Can not find Banner/Slider option – sticky header image does also not work for me.
Hi,
Can you please send the annotated screenshot of the issue with sticky header and what do you mean by Banner Slider option to info@bold-themes.com? It will help us clarify what the issues are and provide you specific instructions.
Thanks in advance.
Kind regards,
BoldThemes team
i change css specifications but nothing change how do i change it.
Hi,
There are few ways to do it:
1) You can use Additional CSS Field on Appearance > Customize > Additional CSS panel.
2) You can use the child theme and add your css to style.css file of child theme’s folder
3) You can directly change style.crush.css file in theme’s folder.
Kind regards,
BoldThemes team
Are .psd or .sketch files included in the purchase? Are they available outside of purchase wordpress?
Hi,
No, design files do not come with the theme and they are not available outside of the WordPress package either.
Kind regards,
BoldThemes team
hey, how do I change the header text where its return ‘about us’ and beneath it, there is a text? I can’t find any option. please help
Hi,
You are probably referring to the excerpt of the page. Please take a look at the following article for the explanation on how to change it - https://boldthemes.ticksy.com/article/7341/
Kind regards,
BoldThemes team
yes, thank you so much for the solution
Hey, I’m thinking to buy your template, but it is for something else than Interior. That is why i want to try it first. Is it possible for me to try first before i buy the template?
Hi,
Thanks for reaching out. Currently we do not have trial version, but we can offer you a full refund if it turns out that the theme is not suited for your needs.
Kind regards,
BoldThemes team
how to install the demo content?
Hi,
Please refer to the theme documentation for detailed instructions on how to install demo content: http://documentation.bold-themes.com/addison/getting-started/#installing-demo-content
Should you encounter any issues, feel free to submit a ticket at https://boldthemes.ticksy.com/, our support team will be glad to assist you.
Kind regards,
BoldThemes team
so Can I create RTL layout with my custom arabic content?
Hi,
Yes, the theme supports RTL layout, so you should be able to add custom Arabic content.
Kind regards,
BoldThemes team
does this theme support arabic language??
Hi,
The theme supports RTL layout and comes with all language files to translate the labels to Arabic.
Kind regards,
BoldThemes team
fine I have purchased this theme but having problem how to show menu on top of main slider same like wooden cottage version. I tried to submit ticked but there they ask for purchase code I entered both invoice and order number but both of them was not accepted there. Please help me to resolve this issue
Hi,
Have you imported the demo content? Importing demo content is probably the best starting point for theme customization.
Anyway, in order to set up the menu like on the wooden cottage, please Set Menu Type to Horizontal Center Below logo on Appearance > Customize > Header and Footer panel. Also set Boxed Menu to True and Show Content Below Menu to True as well.
Kind regards,
BoldThemes team
Yes I did import demo content but by mistake deleted some settings from homepage of wooden cottage version. I tried below on home page under setting > Override Global Settings
header_style = transparent-light
below_menu = true
menu_type = horizontal-below-center
boxed_menu = true
it is not working for me and also it shows company name between menu and slider.
Hi,
Can you please send us the url or even better – wp-admin credentials to info@bold-themes.com so we can take a closer look at the setup.
Thanks
Kind regards,
BoldThemes team
I did email but until now no response so could you please share all settings under override Global Settings Tab for wooden cottage version homepage
I sorted the issue it was hide_headline which was enabled I disabled it, it worked for me
Hi,
We are glad you have sorted the issue successfully. We haven’t received the email though. In general the best option is to submit a ticket at https://boldthemes.ticksy.com/ – that is the fastest and the most efficient way to get support. Our support team will be glad to assist you.
Kind regards,
BoldThemes team
