6351 comments found.
Hello!
Noticed that Slider Revolution asks for “Plugin Activation” and/or “Registration” and/or “Purchase Code.” Is this something supplied with Impreza (somewhere)? Can I use Slider Revolution without “activation”?
Grazie!
~ Russell
Hello Russell,
There is no need to activate plugins which came with Impreza, they work properly and will be updated via theme updater. So you can use the plugin as is.
Let us know if you have further questions!
Thank you!
Good theme. But main page don’t have title bar. In the shop there is no button “download more”, there is only page navigation.
“show more”
Hello,
Please provide us a relevant URL so we could take a look.
Thanks!
site is now on the local server. Can I share screenshots with you or record a screen ?
Yes, send your screenshots via this contact form.
Thanks!
well, posted
Hi Ivan! How can I renew the support for 12 months? Best Regards Christian
Hello Christian,
Unfortunately, ThemeForest doesn’t provide this ability, you can renew support for six months only. Though you can purchase one more license with the extended support, it will renew support for all your licenses.
Let us know if you have further questions!
Hi,
We need multiple portfolio pages with different portfolio items. Is it possible with your theme to have multiple portfolios on the website? On different pages? Can you choose for each page to display portfolio items from all categories, one category, or a custom selection of categories?
Is it possible to publish the single portfolio categories and tags (with clickable links to these portfolio categories and tags) into the single portfolio? I don’t mean a list of all categories and tags but only the corresponding categories and tags from that specific single portfolio?
Thanks & regards, Monique
Hello Monique,
1. Yes, it’s possible, take a look at these examples feel free to check all theme features yourself on this test drive server.
2. Unfortunately, the portfolio doesn’t support tags, and such links but you can create a customization request after purchasing and our developers will provide a solution for category links in their spare time.
Let us know if you have further questions!
Thanks for your quick reply.
2. Just for my information: would that involve any costs? Or ‘just time’?
For free but in our spare time, so it can take about a few days.
Great! Thanks.
I am running your test drive site right now. I see no options to insert tags for portfolio… Is it possible to add tags? Or in other words is it possible to add personalized portfolio details (tags) like born, age, location, genus etc. (like in your example client, date, website)? And it is possible to get links to these tags which you can use to get a selection for that specific tag?
Hello,
As we wrote previously, Portfolio doesn’t support Tags. They are only sortable by categories. But you can hire a developer to implement Tags for you.
Let us know if you have further questions!
Oops, sorry, I overlooked 
You obviously meant that your developers will provide a solution for category links in their spare time… and not for tags!
Yes, you’re right, we meant categories, not tags.
Great option to be able to test drive your theme! 
I am trying to get different items in a header for default, tablets and mobiles, but once I delete an item from tablet, it is also deleted from default. Am I doing the right thing or will all menus always contain the same items?
Hello,
You should move items to the hidden area instead of deleting them. Please read this article for details: https://help.us-themes.com/impreza/hb/
Let us know if you have further questions!
Ok, thanks!
Is Impreza going to be compatible with Gutenberg? I am being instructed by other devs to move away from themes with page builders. I have used Impreza for many years now.
What is your recommendation?
Hello,
Yes, it will be compatible with WordPress and Gutenberg when the Gutenberg will be a part of WordPress.
Let us know if you have other questions!
Hello, please help!
I want to disable this padding (because it is making black bars in my 21:9 videos):
.w-video.ratio_21×9 .w-video-h { padding-bottom: 42.1875%; }
Ok, i found yout.
The percentage was wrong, causing black bars to appear. Take a closer look to 21:9 videos – how they appear on page.
.w-video.ratio_21×9 .w-video-h { padding-bottom: 41.7%; }
Hello,
Please provide us a relevant URL so we could check that.
Thanks in advance!
When will slider revolution be updated to the latest version
Hello,
We’ll update it within a day.
Thanks for the feedback!
yes you did to Version 5.4.6.4 however Version 5.4.6.5 is the latest
Hello,
Slider Revolution didn’t release this update yet http://prntscr.com/i4zcr3 Once they release an update, we’ll update it on our portal as well.
Let us know if you have further questions!
Is this theme PHP 7.0?
How many website design demos are there? Do you plan on adding more in the future?
Many thanks,
http://lionit.co.ukHello,
Yes, Impreza is PHP7 ready and has 9 demos at the moment, you can view them here. Also, we plan to add more demos and features.
Let us know if you have other questions!
I’m trying to help a client out that is using this theme and cannot resolve the issue. They are wanting to remove the 1px border under the header. I’ve gone through the backend several times and cannot see where this is. I have even created a demo test site to attempt it and the border is still there. Here is example: http://impreza-r014568.themetest.net/
Hello,
We created a CSS code snippet that should resolve your issue, append next code to Theme Options > Custom Code > Custom CSS:
.header_hor .l-header .l-subheader.at_bottom {
box-shadow: none!important;
}
Cheers!
That didn’t work unfortunately. The border is still there.
Hello,
Please provide us a relevant URL.
Thanks!
Hi,
The customer wants a new version of his Impreza website, so i have to make a new version but i need to built it on a test domain first.
I installed it on a test domain but i can’t choose a demo because it wants me to activate the theme, but i activated impreza on the main site.
What can i do now?
Oke thanks!
But what happends when i disable the activation on the main site, won’t it ruin the site?
Hello,
It won’t ruin your site. We don’t publish destruction manuals. But you can create full site backup to be in safe.
Let us know if you have further questions!
Using the Row > Background Style > Hosted video – There’s no option to set preload=”none” – is there somewhere or a function.php I can add/edit that will allow me to force a preload none for background videos? The preload auto skews gtmetrix tests.
Hello,
Unfortunately, there is no such function available. But you can hire a developer to implement this feature for you.
Let us know if you have further questions!
Hello, is there a boxed version of this template please?
Hello,
Yes, you can set it under Impreza > Theme Options > Site Layout, you can check the layout yourself on this test drive server.
Let us know if you have further questions!
Thank you so much for your quick response and for allowing me test drive this template. Just exactly what I am looking for… I can see easy customization and great support already. Thanks again…. I’ll definitely be purchasing this.
Hallo, nice theme. Visual Composer is included…(nice). But for the furure… Do I have to buy VC for updates or wil it be updated within the theme?
Hello,
You don’t need to buy it. WPBakery Page Builder (formerly Visual Composer) will be updated via theme updater. Take a look at this reply.
Let us know if you have further questions!
Hello, Im wondering if there is another script to disable pinch and zoom. Here is what i use currently, which used to work.
<script> document.documentElement.addEventListener(‘touchstart’, function (event) { if (event.touches.length > 1) { event.preventDefault(); } }, false); </script>
please advise what will work now.
thank you.
Hello,
Impreza has no such scripts, it’s rather a browser feature. Please try next code instead:
<script>
document.addEventListener("touchstart", function(event) {
if (event.touches.length > 1) {
event.preventDefault();
}
}, {passive: false} );
</script>
Let me know if it worked.
Hello, That script didnt work either. The script i used before did work but not in the past few months. Hmmm…..
Hello,
Please provide us with a relevant URL and your device, browser versions.
Thanks!
Hello,
We checked your site and zoom is blocked, but the script is a bit glitchy on iPhone since it allows zoom while scrolling. You can hire a developer to block the zoom completely, but we’d recommend keeping pinch zoom because it’s a browser feature.
Hello sorry for my english I’m french. I have a problem with your theme and visual composer + add on visual composer. When I look at the source code of my page, I do not have the ALT attribute on the images inserted with Add Element / Single image or Raw settings / Background Image
I specify that I have entered alt code in the image parameters Attachment Details / Alt Text
Is it possible to solve this problem? (I use these 2 Single Image & Row settings solutions)
thank you in advance
same in Image Slider Settings
Hello,
Please provide a relevant URL so we could investigate the issue.
Thanks!
Hello, can I send it to you privately ?
OK Thank you
Hi, I recently bought a license from the Impreza – Multi-Purpose WordPress Theme item and because of a hosting provider problem we migth have to change our hosting soon.
Because of that I’m are not sure that if we have already installed and activited the purchase code, when we are finally moved the site to another hosting and then install a new wordpress copy with Impreza in it, it will work or if we do that we will have to buy another license of the Impreza – Multi-Purpose WordPress Theme item.
It will be really nice if you help us to clarify our doubts.
Thanks a lot in advance for your answer.
Hello,
Yes, you can use the same license. You can deactivate and activate your license as long as it meets license agreements, read this article for details.
Let us know if you have further questions!
It would be nice if we have the choice to make boxed or full width for single pages.
Hello,
Vote for this feature request and we’ll consider implementing it when it receives a significant amount of voices from other clients. Like a temporary solution, you can use a solution posted in the request.
Let us know if you have any further questions!
Can you please advise me how to turn off the gray windows up the social icons? Or set them they do not hide under the body. Thank you. screenshot: https://prnt.sc/i0hepk
Hello,
Append next code to Theme Options > Custom Code > Custom CSS:
.l-footer {
overflow: visible;
}
Let us know if it helped!
doesn’t work…
Please provide us a relevant URL so we could investigate better.
Thanks!
sorry, it works. thanks
I’m having trouble with the Posts Page, the page works fine until I either set it as a Posts Page in Reading Settings or add the ‘Blog’ element from the Visual Composer – in both cases the page will just load as a title-less blank page with no header or footer. Any idea what might be the issue? Much appreciated!
Hello,
This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal to:
- follow the ticket to receive notifications about the answers;
- to provide additional information, if it will be requested there;
- continue discussion, if you have additional questions related to the ticket
Thank you, we look forward to serving you!
Hi there, thanks for your reply. I’ve tried the link you have provided – however I could not create a ticket due to that I don’t have a license under my envato account. I’ve tried to access the Support Portal from my WordPress settings pages but it says page not found.
I had my website built up initially with a freelancer who picked and installed Impreza. Is there any other way I could access some help with my query?
Many thanks in advance.
Hello,
Please contact a freelancer who has built a site and ask him to create a ticket on your behalf or ask him contacting Envato so they could transfer this license to your account.
I want to use a background gradient overlay, is this possible?
Hello,
Unfortunately, Impreza doesn’t provide this feature out of the box. You can try adding such backgrounds with custom CSS code if you’re familiar with CSS coding or you can hire a developer to create these overlays for you.
Let us know if you have further questions!
