416 comments found.
Hello.
Does this theme work with Ultimate Member and MyCred?
Hi,
We have never tested these plugins and can not guarantee its compatibility.
Logo isn’t showing on the page
I want to use a company intranet w/ logins. But also want to use for internet traffic without giving access to every vistor. is that possible to restrict who can register?
Hi,
To check the reason of the issue with the logo, please create a ticket for us at https://themerex.ticksy.com/.
We do not have a plugin for the access restriction which was tested with the theme. You may find any to get the needed option.
Hi,
We’re thinking about purchasing your product. Would you mind providing us with some information about the following questions?
Can the access the this particular theme be connected to a SSO set-up?
You mention in one of the earlier comments that you recommend another plug-in to manage restricted access. Do you mean that you would need this plug-in to arrange restricted log-ins or restricted access to certain portions of the intranet?
Can you add additional subcategories to the existing categories in ‘file storage’?
Thanks a lot,
Kind regards,
Hello,
Thank you for your interest in our theme! Unfortunately, there is no SSO set-up in the theme. For restricted access for the users you will need to install additional plugins, as by default WordPress engine doesn’t have such option. Yes, you can add more links in the File storage. Thank you.
Dear Emily,
One brief question about adding more links in the File Storage. Is it possible to insert more subcategories beneath these categories? In the demo ‘DEVELOPMENT’ ‘MARKETING’ etc. are shown, can we add another sublayer of categories to this area of the intranet?
So for example, DEVELOPMENT would subdivide into a new menu?
Thanks a lot,
Kind regards,
Hi,
To get more information about file storage, please check this article https://www.wpkube.com/enable-easy-file-storage-and-sharing-with-buddypress-using-the-buddydrive-plugin/.
Pre-sale question. Does this theme support multi-site?
Hi,
Normally there are no problems creating multisite.
Pre-sale question :
Hi,
Is it possible to have for example 5 users with login and password, and so 5 dashboards ? User A has dashboard A, user B has dashboard B, etc. ?
How can we do that ?
Thank you !
Hello,
Unfortunately, such kind of an option is not included in the theme. Alternatively, you may use any plugin which allows you to manage user permissions and general settings.
Regards,
EDUCATION/TRAININGS (Alliance Theme)
How can I applay for training? There is a price of the course but there is no option to buy any course.
Hello,
The theme does not suggest a selling option. If there is a need, you may install any plugin with the corresponding option, e.g. WooCommerce https://wordpress.org/plugins/woocommerce/.
Regards,
Hi, I have a premium event calendar plugin (Pro Event Calendar – https://codecanyon.net/item/wordpress-pro-event-calendar/2485867) and wondering if it will work in place of the event plugin that comes with the theme?
Hello,
Unfortunately we can not guaranty theme full compatibility with Pro version of the plugin.
okay, thank you!
are there any premium plugins that are used in the demo that must be purchased separately in order to get the site to look like the demo? Thanks!
Hello,
All the plugins are included into the package and you can use them with the limited license.
Thank you!
can users submit events in the front end here? Thanks!
Hello,
Unfortunately there is no such functionality in the theme.
I am sorry but something is wrong with demo(
Hi,
I have just checked it. It works fine.
Pre sale question:
Is it possible?
is for each seller of the company to enter with a user and a password, when doing login should see as a form with our products by category and that allows you to select quantity of products as a shopping cart, with this we want each seller that enter you can register directly on the page, each sale of each customer, using that form or shopping cart and have some statistics of the sales.
Regards
Hello,
This theme is not eCommerce oriented. The options which you are looking for are not included to the theme. You will need to use the additional plugins.
Regards,
Hi, could you please respond to my ticket please #1392441? Thanks in advance
Hi,
It was responded. Please check your ticket. Thanks!
Hi Melody, Could you please let me know how much longer do I need to wait to get the PSD file please?
Hi,
Our technicians provided you PSD files. Please check your ticket. Thanks!
Hi. Is there any doccumentation about icons in menu (css)? I need description of all icons (llike icon-5) built in this wordpress theme.
Hi,
Sure, here it is https://themerex.ticksy.com/article/9336/.
Hello, this is what happened after updating my theme ==> http://prntscr.com/het8l6. Please help me fix it!
Hello,
This issue needs to be investigated by our support technicians. Please submit a support request at this link https://themerex.ticksy.com/. Thanks!
Regards,
Hello, I have sent mail to Anna explaining issue I’m experiencing from theme updates since support service has expired. Your theme is good but it has nothing when you have bad support fixing issue caused by theme itself. It pain when I see my site users and readers are shrinking and I feel losing money and time with this theme. As you can see here ==> http://prntscr.com/het8l6 What’s the use? It was working perfectly before updating with recent updates.
I’m not believer writing bad review but I’m thinking to do that.
Hi,
We said that we are ready to help you. However, we should investigate it. Please submit a presale ticket for us as requested. Thanks!
Regards,
Hello, it’s two days now since I sent you request through presale request. I’m still waiting for issue to be fixed. Thanks
Hi,
Unfortunately, we got no pre-sales tickets from you as requested. Did you face any problems with it?
Regards,
Guys, please don’t play with my mind… for your record, have acquired more than 40+ script from envato market. From that point of view, it’s only your script I wrote to envato asking for refund within 4 days after purchase due to bad support with same problem six months ago. Ref your records.
Please, please, please… review theme problem and help fix it. I’m still loosing site users/readers.
Hello,
Our developer is investigating the issue right now. He will try to find a solution today (Thursday). We will email you once we fix it. Thanks for your patience!
Regards,
Hello friend, it’s Friday and never heard from you as you promised and the issue is still there! What’s problem?
Hi,
Our support team replied you yesterday. Please check your email. Thanks!
Is it compatible with the WP Customer Area plugins?
Hi,
We can guarantee 100% compatibility with the bundled plugins only. Unfortunately, we have never tested WP Customer Area plugin with Alliance theme.
Regards,
As it is an intranet, access is restricted? or do they have to assign each user a password?
Hi,
The theme does not include any special plugins to set the restriction on the website. You may find any plugin which includes such an option, e.g. https://wordpress.org/plugins/simple-membership/.
Regards,
Does the template allow controlling user or user access to certain pages or files?
Hi,
You may use the default WordPress option to create the users with the different permissions level https://themeforest.net/item/alliance-intranet-extranet-wordpress-theme/reviews/12087162.
Regards,
Hello I’m interested in Woffice and Your theme, I really like the simple and beautiful design of this theme. I have several questions”
1. What security features do you recommend for the intranet/extranet?
2. Can WPEngine with CDN be a good hosting for it?
3. Can jobs be posted and apply form be added?
4. Can document be uploaded when user applies for a job?
5. Can documents be signed electronically?
6. Can we add a mini store to purchase 2 type of products? I would like to use wocommerce
7. How is the resume page works?
8. Can we add all the features from LearDash and be functional in the theme?
9. Can we sent notification within the system?
10. Can we separate members groups by state, example Texas, New Work, California etc.
Thank you! Hope you hear from you soon!
Good day,
Thanks for your interest in our theme!
1. You may install any security plugin on your website or use some tools recommended by your hosting provider. Unfortunately, we do not have a ready-to-use list of the plugin with the functions you are looking for.
2. Any hosting which meets the minimal hosting requirements will be suitable for Alliance theme. Here they are:
max_execution_time 600
memory_limit 256M
post_max_size 32M
upload_max_filesize 32M
3. The theme includes Vacancies post type which might be suitable for your needs. Please be free to read more info about it at http://alliance.themerex.net/doc/#career.
4/5. The theme does not have such an option. You should hardcode this feature as a customization.
6. Alliance theme was not tested with Woocommerce so we can not guarantee 100% compatibility. Normally, there are no problems with this plugin.
7. Please find more info about Resumes page in the corresponding section in our user’s guide http://alliance.themerex.net/doc/.
8. Alliance package does not include LearDash plugin so we can not make you sure that it will work perfectly with the theme. Anyway, you may install it on your website and check if it is fine.
9. What notification are you interested in? Please specify.
10. Unfortunately, there is no option to create some categories or groups of the users. If there is a need, you may implement an extra code to add this option.
Kind regards,
Also is it possible to implement something like jump to content widget as seen here – http://demo.herothemes.com/knowall/knowledge-base/how-does-the-14-day-free-trial-work/
Hello,
The theme includes Anchor shortcode which allows jumping to the particular part of the page content by clicking the linked anchor (text).
Regards,
Hi there, we love your theme and we are wondering if your theme support secondary drop down menu? We only see one dropdown level menu at alliance.themerex.net
Is it possible to implement a second dropdown level? Thanks! Hope you can reply asap.
Dear Customer,
The theme supports three nesting levels. Please see the screenshot https://prnt.sc/gynt27.
Regards,
Thank you Melody. Just thought the nesting appearance could be improved…. Is there a way we can fix the gap and possibly showing a better separation between the 2nd and 3rd nesting? Thank you!
Hi,
You will need to change the paddings for the menu in css files. Our support team will be happy to help you with it if you need any assistance.
Regards,
