104 comments found.
We use this theme to create a web page for a customer. We had four problems in one year. We are facing a white page issue. Please provide a solution to this. There is no compensation for the time we lost. Please….
Our email.
kantoglu.haldun1@googlemail.comHi, I am very sorry to hear about your issues. These kind of problems usually are not a theme issue. I would suggest you open a ticket with our support, however, your free period ran out so I would really suggest extending support to get the full experience.
Thank you for your patience and understanding and best regards
We do not use it for free or trial version. We bought $ 59 USD from Envato Market on 2016-03-02 09:55:44 UTC. And we have the “Wordpress White Page” problem. Or there is a security statement in the temple.
Since the day we bought it, we have problems!!!
Hi, I can understand your frustrations, however as I mentioned this is almost certainly not a theme issue. The themes price and support price are two different things. You did pay for the theme however you got 6-month free support. Do open a ticket at https://anpsthemes.freshdesk.com and we will try to help you, with the limited support you have.
Thank you and best regards
Hello,
We are facing problem with Slider Revolution that it is not responsive on different screen size’s specially on mobile.
Please help out and let us know how to deal with this issue.
Regards
Hi,
thank you for contacting us.
Please open support ticket: https://anpsthemes.freshdesk.com and include site url and we will check it.
Best regards
Hi There, Loving the theme so far.
I would like to include the Top Bar section (including left and right widget) in the sticky menu on scroll. So when the user scrolls down and the main nav displays, the top bar will show on above the main nav.
I did not see a setting for this in theme settings or any other comments on here for the same thing.
Could you tell me the theme file and section to edit so I can add the top bar to sticky menu.
Thanks
Hello, could you please open a ticket at https://anpsthemes.freshdesk.com so our staff can try to assist you. Thank you and best regards
Hello,
While working with a new client who was tired of the poor service from his current design firm, I noticed that this client’s site was built on your theme. When I went to the themes section to check version and all that I saw it said “Construction [Shared By http://www.themes24x7.com/]" in the title. I can’t really figure out what that means? I found this: http://themecheck.org/score/wordpress-theme-construction-shared-by-http-www-themes24x7-com-v2_0_1.html
Do you know what this is? Is this your theme? Are they using a legitimate version of your theme?
Thanks
Hello, there are a few themes on Themeforest named “Construction”. The theme you are referencing is from another author – WPCharming. Link to the theme: https://themeforest.net/item/construction-wp-construction-building-business/10439297
If you are looking for a new Construction theme, check our our portfolio: https://themeforest.net/user/anps/portfolio Thank you.
Kind regards, Anpsthemes
Hello!
My contact form is not working: http://perolatapajos.com.br/#contato
When I click on send message it stays loading but does not send :/
Hello, your server is reporting a 500 (Internal Server Error) when submitting the form. The 500 errors unfortunately is not telling us exactly what is wrong.
Please check this article: http://kb.cf7skins.com/contact-form-7-email-issues/
Check if WordPress can send emails (use the “Forgot password” form) and try contacting your hosting if you have the PHP mail function activated on your account.
Is the plugin Max Mega Menu Compatible, becouse I install the latest version and don´t work. How can make a menu with 4 columns and images? Thanks
I would also like to install a plugin to display different languages. Which do you recommend me?
Hi,
thank you for contacting us.
At this time Max Mega Menu plugin is not supported, we will add support in next theme update. But you can add menu with four columns with theme mega menu.
For different languages, you can use wpml (not free) or polylang (free) plugin.
If you have any question, just open support ticket: https://anpsthemes.freshdesk.com and we will help you.
Best regards
I am planning on purchasing this theme. Do stock photos come with theme or do I need to purchase stock photos
Hello, sadly no, the stock photos are not included, we have a few photos of our own production but not a lot. You can check which images we can provide here.
Hope to see you as our client.
Thank you and best regards
Any possibility to have a 3 column submenu like megamanu?
Yes, our theme includes a mega menu, which supports multiple column layouts, including 3 columns.
support RTL?
Hello, yes Construction supports RTL. Thank you and best regards
Hi, I’m planning to buy your construction theme, but I do not see any language options as you have solved it? Przemek
Hi,
thank you for your interest.
Construction theme is compatible with wpml and also free polylang.
If you have any question, do not hesitate to contact us.
Best regards
Pre-Sales Question: Noticed that you have this theme and constructo, which is better in your view?
Hi. Construction is built on a newer platform and has a bit more features for now. So you have made a good choice. Welcome. Thank you and best regards.
How To Display Product Description In Product Pages On WooCommerce?
We responded to your ticket.
can you please let me know where is the option to remove dark skin for header photos?
Hello, we are not sure which header photos you mean. Please send us a screenshot of the element. Thank you.
P.S.: please consider extending your support, as it helps us to continue developing the theme and provide better support. The support can be extended by going to the theme page on Themeforest. Thank you.
my desktop and mobile logo is not very tack sharp. How can I get them both to look perfect?
Hello, please do open a ticket at http://anpsthemes.freshdesk.com so our staff can better assist you. Thank you and best regards
I have imported the dummy content for demo 2 however I am getting a Revolution Slider Error: Slider with alias slider-2 not found. Please advise?
It appears the slider was not successfully imported.
Please import the slider manually. You can find the demo 2 slider in construction/anps-framework/classes/importer/slider-2.zip.
Or open a ticket at https://anpsthemes.freshdesk.com/ and send us your WordPress login access and we will import the slider for you.
I have done a one page website with anchor links. I have a problem with the mobile menu. When I click a menu item and i close the mobile menu, the page still stay at the top and not at the anchor link (id). what can I do to solve this issue?
Hello, thank you for contacting us. Would you please be so kind and open a support ticket at http://anpsthemes.freshdesk.com so our staff can better assist you. Thank you and best regards
Hello! How is the correct way to insert my google maps code? I can not make it work well. http://www.indarsa.com/contacto/ Thanks!
If you still cannot resolve the issue do open a ticket on http://anpsthemes.freshdesk.com and our support staff will be glad to help you.
Thank you and best regards
please i request refund from envato, can you respond to my request?
We just answered you request. Thank you for your understanding. Best regards
where it is? where you answered please?
Hello, you should have gotten the response to your mail, but there should be a refund option some were in you account.
but please.. it’s the same what i was want to buy.. that not fairly
you should refund i don’t want this theme
and i tried to set it up but there is problem in install revolution slider..and problem in responsive
Hello, if you open a ticket on http://anpsthemes.freshdesk.com and provide your wordpress access so we can check it. I am sure our support staff can help you with your issues.
i open ticket, i need ASAP fix please..
and i see that the last update was on aug 2016, so you will not get new update?
Hello, sorry for not getting back sooner, we had Monday and Tuesday off due to a holiday. We are now working through all the new tickets and will respond shortly. If there is an issue with our theme, we will gladly upload an update.
hello Anps.. support respond to me, but.. they confirm that the theme has problem with responsive
they told me that it will be fix in next update, but i can’t wait for that time, so please fix it now on my website or make refund please, i work on this project for company and it should be ready in 48 hours only, so if you will not fix that problem now please refund
i like your theme but i can’t wait to the next update
Please do provide FTP and WordPress access and we will fix it for you. Thank you and best regards
thanks
Just add it into the ticket you have already opened. Thank you
google fonts will not update
Thank you for contacting us. Please open a support ticket on http://anpsthemes.freshdesk.com and our support staff will be glad to help you. And sorry for the delays there were 2 days of holidays here. Tomorrow morning our time will be back rock and rolling hard on support. Thank you for your patience.
in mobile, after i click on menu icon then close it, the website get not responsive.. check this screen shot please https://s11.postimg.org/976mubhk3/asd.png
there is problem with import dummy, it’s didn’t import everything as photo, and show me these messages: Failed to import product_type external Failed to import product_type grouped Failed to import product_type simple Failed to import product_type variable Failed to import product_cat Hand tools Failed to import product_cat Painting Failed to import product_cat Power tools Failed to import product_cat Protective gear Failed to import product_cat Wear gear Failed to import “Colour roller”: Invalid post type product Failed to import “Screw driver”: Invalid post type product Failed to import “Nail gun”: Invalid post type product Failed to import “Trowers”: Invalid post type product Failed to import “Construction helmet”: Invalid post type product Failed to import “Tool belt”: Invalid post type product Failed to import “Ladder”: Invalid post type product Failed to import “Hammer”: Invalid post type product Failed to import “Cutters”: Invalid post type product Failed to import “Grass mower”: Invalid post type product Failed to import “Chain saw”: Invalid post type product Failed to import “Brush”: Invalid post type product Failed to import “Jack hammer”: Invalid post type product Failed to import “Screw set”: Invalid post type product Failed to import “Measurement tape”: Invalid post type product Failed to import “Water level”: Invalid post type product Failed to import “Tool box”: Invalid post type product Failed to import “Electric saw”: Invalid post type product Failed to import “Wrench set”: Invalid post type product Failed to import “Drill set”: Invalid post type product
there is problem with import dummy, it’s didn’t import everything as photo, and show me these messages: Failed to import product_type external Failed to import product_type grouped Failed to import product_type simple Failed to import product_type variable Failed to import product_cat Hand tools Failed to import product_cat Painting Failed to import product_cat Power tools Failed to import product_cat Protective gear Failed to import product_cat Wear gear Failed to import “Colour roller”: Invalid post type product Failed to import “Screw driver”: Invalid post type product Failed to import “Nail gun”: Invalid post type product Failed to import “Trowers”: Invalid post type product Failed to import “Construction helmet”: Invalid post type product Failed to import “Tool belt”: Invalid post type product Failed to import “Ladder”: Invalid post type product Failed to import “Hammer”: Invalid post type product Failed to import “Cutters”: Invalid post type product Failed to import “Grass mower”: Invalid post type product Failed to import “Chain saw”: Invalid post type product Failed to import “Brush”: Invalid post type product Failed to import “Jack hammer”: Invalid post type product Failed to import “Screw set”: Invalid post type product Failed to import “Measurement tape”: Invalid post type product Failed to import “Water level”: Invalid post type product Failed to import “Tool box”: Invalid post type product Failed to import “Electric saw”: Invalid post type product Failed to import “Wrench set”: Invalid post type product Failed to import “Drill set”: Invalid post type product
this is my website qjinv.com
should i buy Slider Revolution??
Thank you for contacting us. No you do not need to buy it. Please open a support ticket on http://anpsthemes.freshdesk.com and our support staff will be glad to help you. And sorry for the delays there were 2 days of holidays here. Tomorrow morning our time will be back rock and rolling hard on support. Thank you for your patience.
