246 comments found.
How to install demo themes?
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
Kindly refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
How will I download graphics in better quality?
Hi.,
If you need to use the same images, then you need to purchase those images.we can’t provide those images will appear in the Theme Demo, but not in the Theme package. Because of some license issue, we have not included those images. Dummy image will be present instead of original image. You need to replace your own images. If you need to use those images, we can send you the purchase links.
Regards., BuddhaThemes Support.
Also at homepage https://beautysteps.shop/ , at the beginning where victoria vynn image lays can somehow click at the image and go to another page. “find this image on the homepage so you can understand what i want “https://beautysteps.shop/wp-content/uploads/2018/01/oie_4utEUhVFNd8q.png”
Hi.,
Do you want to add a link to the image http://prntscr.com/i70z2v ? then get into Admin Panel > Appearance > Widgets > under the image widget you can add a link,
Refer : http://prntscr.com/i70zcc
Regards., BuddhaThemes Support.
Hi.,
Sorry for the inconvenience, as of we don’t have a link option to image caption module. So, kindly follow the below steps,
Step 1 : Get into the file path wp-content/plugins/designthemes-core-features/visual-composer/modules/ and replace image_caption.php file using the below file,
File : https://www.dropbox.com/s/wvvpac0wy8xi0yp/image_caption.php?dl=0
Step 2 : Get into the file path /wp-content/plugins/designthemes-core-features/shortcodes/ and replace shortcodes.php file using the below file,
File : https://www.dropbox.com/s/qcloh3q26xfzf0a/shortcodes.php?dl=0
Step 3 : Now you can add the link to the image caption,
Refer : http://recordit.co/W1Yw40DcEF
Ratings
If you are happy with our support, kindly rate us. Have a look at the video for the rating process.
http://recordit.co/YqdTBuEJRmHoping for a 5 star rating from your end 
Regards., DesignThemes Support.
That file isn’t here anymore Someone might’ve deleted the file or disabled the link. did you delete it from dropbox ?
Hi.,
Sorry for the inconvenience , here we have attached the file again,
Step 1 : Get into the file path wp-content/plugins/designthemes-core-features/visual-composer/modules/ and replace image_caption.php file using the below file,
https://www.dropbox.com/s/ngfi00dwso8mdyw/image_caption.php?dl=0Step 2 : Get into the file path /wp-content/plugins/designthemes-core-features/shortcodes/ and replace shortcodes.php file using the below file,
https://www.dropbox.com/s/v25cgiuctrchtot/shortcodes.php?dl=0Ratings
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Something isn’t right to this code … https://snag.gy/jdwiHv.jpg
Hi.,
Please be more specific about your issue with some screenshot so that we will help you better.
Regards., DesignThemes Support.
Hi.,
Glad that you have resolved the issue.
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
Hi , need some help . I want the html code to add at the right header the search box and the shopping cart. also why i cant click on the products at the home page after the word “Νέες αφίξεις” ? i can only add to busket not view the product . https://beautysteps.shop/
Hi.,
When we have visited your site, there you have already added the search and cart icon,
Refer : http://prntscr.com/i70xpv
Make sure that you have activated the below free plugins,
Plugins List :
1 ) YITH WooCommerce Wishlist – https://wordpress.org/plugins/yith-woocommerce-wishlist/
2 ) YITH WooCommerce Quick View – https://wordpress.org/plugins/yith-woocommerce-quick-view/
3 ) YITH WooCommerce Compare – https://wordpress.org/plugins/yith-woocommerce-compare/
If not kindly install and activate then check out the product.
Regards., BuddhaThemes Support.
page slowed down after uploading this theme.my sales stopped. I wrote the problem but nobody was interested.So I removed this theme
Hi fbirni.,
You have not even purchased our Iniya wordpress theme.
Regards., BuddhaThemes Support.
I purchased your Iniya shopify theme
Hi fbirni.,
Ok please post the comments there.
Regards., BuddhaThemes Support.
Hello,
I uploaded the theme through FTP and installed it. Everything worked fine untill I installed the required plugin ‘DesignThemes Core Features Plugin’. When I install this plugin, I get a fatal error on every page:
Fatal error: Uncaught Error: Call to undefined function iniya_cs_get_option() in /mywebsite/wp-content/plugins/designthemes-core-features/custom-post-types/dt-portfolio-post-type.php:64 Stack trace: #0 /mywebsite/wp-content/plugins/designthemes-core-features/custom-post-types/dt-portfolio-post-type.php(42): DTPortfolioPostType->createPostType() #1 /mywebsite/wp-includes/class-wp-hook.php(286): DTPortfolioPostType->dt_init(’’) #2 /mywebsite/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #3 /mywebsite/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #4 /mywebsite/wp-settings.php(450): do_action(‘init’) #5 /mywebsite/wp-config.php(89): require_once(’/data/sites/web…’) #6 /mywebsite/wp-load.php(37): require_once(’/data/sites/web…’) #7 /mywebsite/wp-blog-header.php(13): require_once(’/data/sites/web…’) #8 in /mywebsite/wp-content/plugins/designthemes-core-features/custom-post-types/dt-portfolio-post-type.php on line 64
Clean install of wordpress, PHP version is 7.2.
Kind regards
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes.So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
I’ve submitted the form with the data.
Hi Lysak.,
Thank you for your site credentials,
Please get back to us with your FTP Login Credentials. So, that we will check your issue and fix it ASAP!
Regards., DesignThemes Support.
Hello rsriram,
I’ve submitted the FTP credentials through the form.
Changed PHP version from 7.2 to 7.1 but still not fixed
Hi.,
The issue has been resolved. Please have a look.
Refer : http://prntscr.com/hyhba4
Fix : You have activated the “Multiple Themes” plugin which causes the issue. Now we have deactivated that plugin. Now you can easily import our demo content.
http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/Regards., DesignThemes Support.
I have imported demo files and photos are broken, how to fix them Demo: http://elna.vn
Hi.,
Thank you for contacting us.
1) Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
2) Please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can install the theme for you.
Thank you, we look forward to helping you!
Hi, I have imported demo files and photos are broken, how to fix them
Hi.,
Thank you for contacting us.
1) Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
2) Please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can install the theme for you.
Thank you, we look forward to helping you!
Regards., BuddhaThemes Support.
why there is no brand option under woocommerce how I can add this?
Thank you
Hi Amirmunir.,
Please try this plugin https://wordpress.org/plugins/woocommerce-brand/ for the brand option that you have mentioned.
Regards., DesignThemes Support.
page slowed down after uploading this theme. My sales have almost stopped.I will change the theme. I request a refund
Hi fbirni.,
Please follow the instructions in the below knowledge base link for increasing the theme speed.
http://wedesignthemes.com/support/knowledge-base/how-to-increase-the-theme-speed/Also please check that your server has following limits as explained in our knowledge base link else contact your hosting support to do so and then have a look at your site.
http://wedesignthemes.com/support/knowledge-base/server-requirements/Regards., DesignThemes Support.
Hello. I have been working on the design of the banners and I keep getting an error of green screen. Can you help?
This is the error I get: This page error has the following parameters: clientIP – ::ffff:73.49.77.29 gatewayHostname – starkgate-a05.cloud.iad2.gdg originDomain – makeupatelierusa.com resolvedOriginDomain – makeupatelierusa.com
Hi blackpixelgraphics.,
Can you please be more specific about your query with some screenshots, so that we can help you better.
Regards., BuddhaThemes Support.
No option to attach a screenshot here.
First issue is that the reload of the site is VERY slow. We are using Godaddy.com hosting and they do not see any issue on there side.
This is the site that I am working on: https://makeupatelierusa.com/
Sometimes when you scroll to the bottom of the page then scroll up the banner will show half of the images.
Please let me know how you can help.
Thank you.
Moshe
Hi blackpixelgraphics.,
1) Please add your image to dropbox and send us the dropbox link.
2) Please follow the instructions in the below knowledge base link for increasing the theme speed.
http://wedesignthemes.com/support/knowledge-base/how-to-increase-the-theme-speed/Regards., DesignThemes Support.
Hello! I’m very interested in acquisition of the theme Iniya. I want to know some things: 1. Is this theme compatible with Woocommerce? 2. Can i use it on some websites? We are developing the test website on the test subdomain for our client. And after her approval, we will develop the real website on the main domain.
Hi.,
Thanks for your interest!.,
1) Absolutely, Iniya is 100% compatible with Woocommerce
2) Request a demo from this link http://wedesignthemes.com/support/request-demo/
Thank you, we look forward to serving you!
Regards., BuddhaThemes Support.
Hello! I visited the link. In the themes list, there isn’t Iniya. Regards, Natalya
Hi.,
We would be happy to help out here. Please send your request to us directly at this email support@wedesignthemes.com
Hi,
How do I install the Demo?
After Installing the demo, there are too many items in the menu.
Why is it?
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
Kindly refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes
So that, We import demo data for you.
Regards., DesignThemes Support.
Ok, thanks I’ll try that and contact you.
In addition, can you send me the link for getting the licensed images on the website?
Hi.,
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Here is the image purchase link :
https://www.dropbox.com/s/b3zj11w3pryfo7g/iniya-cosmetic.txt?dl=0Thank you, we look forward to helping you!
Hi again,
Why is things like [ultimate_spacer height=”80″] are showing everywhere on the site.
And the about us page isn’t showing the same.
When adding a picture where the picture of the nails is , it shows too small and you cant edit it to the right size even on “full” or the exact pixel size.
The demo is not showing like in the website.
Things like the menu is not on drop down and it shows all the pages at once. The phone and email Icon are not appearing on top etc..
Also, is there an option to show a hidden side menu, but to keep the logo visible and not on the menu?
And when changing the footer styles using the Site Footer I its not changing at all.
Hi.,
1 ) Make sure that you have installed/activated the “Ultimate Addons for Visual Composer”, if not kindly install the plugin and check out the issue.
2 ) Kindly, send us your WordPress admin login through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
3 ) Please be more soecific about your query with some screenshot so that we will help you better.
4 ) Kindly, send us your WordPress admin login through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will make the required settings for you.
5 ) Make sure that you have assigned the menu location , if not kindly navigate to Admin Panel > Appearance > Menu > Manage Location > there you need to assign the location.
Refer : http://prntscr.com/hox345
Get into Admin Panel > Appearance > Customize > Sit Header > Enable the Show Top bar Option and paste the below code.
[vc_column el_class="vc-no-left-padding" width="1/2"][dt_sc_contact_info icon="fa fa-phone" class="type1"] Phone: +123 456 7890 [/dt_sc_contact_info][/vc_column][vc_column el_class="vc-no-left-padding alignright" width="1/2"][dt_sc_contact_info icon="fa fa-envelope-o" class="type1"]<a title="" href="#"> charm@email.com </a>[/dt_sc_contact_info][/vc_column]
Refer : http://prntscr.com/hox314
6 ) Get into Admin Panel > Appearance > Customize > Sit Header > there you can change the header style.
Refer : http://prntscr.com/hox26z
7 ) Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., BuddhaThemes Support.
Hi,
I still cant change the theme header to option number 4. When doing so its placing 2 menus and the logo in the middle of them.
1.In addition, how do i change a background image that is the website for example the background image that is the about us page.
2. How can I add images to the menu like in the demo?
3.Can I edit the website with other type of editor than wpbakery?
4. I’m getting an errors on the contact us page such as :Warning: Illegal string offset ‘delicious’ in C:\xampp\htdocs\wordpress\wp-content\plugins\designthemes-core-features\shortcodes\shortcodes.php on line 4248.
5.How can I change the search to be like in the demo?
6.As before, there is no footer showing , only the copyright text.
7.The website is edited offline so I cant give you access to it now.
Thanks.
Hi,
In our header type 4 which called Splitted header Menu, so make sure that you have created two menu and assigned to main menu and secondary menu locations,
Refer : http://prntscr.com/hrxwd5
1 ) Do you want to change the breadcrumb section http://prntscr.com/hrxwho ? then get into Admin Panel > Appearance > Iniya Options > Layout > Breadcrumb > there you can upload the image.
Refer : http://prntscr.com/hrxwtb , http://prntscr.com/hrxx66
2 ) Kindly follow the below steps
Step 1 : http://prntscr.com/hrxxk3
Step 2 : http://prntscr.com/hrxxoe
Step 3 : http://prntscr.com/hrxxyr
3 ) Sorry we have not tested our theme with any third party plugins other than the plugins listed in the theme page. So we cannot guarantee for that plugin to work with our theme.
4 ) Kindly send us the screenshot, where you have the error message, so that we will help you better.
5 ) Search Form :Please be more specific about you query with some screenshot, so that we will help you better.
6 ) Get into Admin Panel > Appearance > Customize > Site Footer I > Enable the Show Footer Column > and select the layout.
Refer : http://prntscr.com/hrxznz
After that get into Admin Panel > Appearance > Widgets > there you can put your footer content.
Refer : http://prntscr.com/hrxzwk
7 ) Ok, Thank you.
Regards., BuddhaThemes Support.
Hi,
I’ve added some screen shots:
1. This is what i meant in background image in the About Us page and how to change it:
https://ibb.co/mo1Jum https://ibb.co/nrJbfR2. This is the error:
https://ibb.co/jMkBEmThanks.
Hi.,
1 )Change Background Image:
Refer :
http://prntscr.com/hsa75q http://prntscr.com/hsa7cq2 ) Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
Hi.
For the first thing I found it, thanks.
The site is offline.
How can I send you FTP login credentials?
You don’t need hosting for that?
Hi.,
1) Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @ http://themeforest.net/user/designthemes
2) Just the ftp details are enough.
Regards., BuddhaThemes Support.
Hello, Author. I already installed Your Beautiful theme. but, My Site is not clear. Can I help you plz?
My site is
www.dasazoom.co.kr account : remoted4 passwd : qnrgksrkddhfl!
Hi Remoted.,
We have checked your site and it seems to be working fine. You have mentioned that your site is not clear, is that mean your images are blurred and you are asking for that? If yes, then the original images are not included in the theme package, since they are licensed. You can change it to your own images. Else if you need those we can send you the purchase links of those images.
NOTE: Since you have posted your login details in the public forum, it is possible for hackers to login into your site. So we updated your site login details. Let us your know your email id, so that we can send it to you, else you can reset it using the forgot password option.
Regards., DesignThemes Support.
Congratulations! Good Luck With Sale
Hi themetidy.,
Thank you for your appreciation and wishes.
Regards., BuddhaThemes Support.
Congratulation! Good luck with sale
Hi AstroTemplates .,
Thank you for your appreciation and wishes.
Regards., BuddhaThemes Support.
nice work, i wish you best sales and a nice weekend 
Hi EricProchnow.,
Thank you for your appreciation and wishes.
Regards., BuddhaThemes Support.
Brilliant Work.. Keep it up, GLWS
Hi Joom_Dev.,
Thank you for your appreciation and wishes.
Regards., BuddhaThemes Support.
Great Work, Congratulations GLWS
Hi TmdStudio.,
Thank you for your appreciation and wishes.
Regards., BuddhaThemes Support.
Nice Design,
Congratulation! Good Luck with Sales
Hi ManasaTheme.,
Thank you for your appreciation and wishes.
Regards., BuddhaThemes Support.
