546 comments found.
Hello,
Looks like WPBakery Page Builder needs an update to 6.4. I updated to WP 5.5.1 and formatting buttons are missing as well as Visual/Text tabs. Perhaps the WPBakery update will solve this? I’m on Dictate 4.8.1. How do I get the updated plugin?
thks kyle
Hello
Thanks for asking us for help, We will launch a new version of Dictate in the coming week and in this new version you will get the latest plugins. Also the new version will be compatible with these plugins.
Best Regards Webinane Team
Hello, Still need to update urgently for WPBakery. Downloaded theme files and still old version 5.4.7 in package. Am I missing where 6.4.1 version is located? Can you get me the new version soon? thks Kyle
Hi again – any update on this? Thankyou
This week i assure you that i will provide an update, the task has been scheduled and you will come to know about it through email. Thanks for your long wait. We want to work with you in the long run. Please follow my portfolio on themeforest.net. Best Regards
Hi there – so do you know if update is coming today?
Any update? You said last week and have not seen anything via email. I’d like to clear the critical error for outdated WPBakery on our site.
Hello @elyk22,
I am so sorry for the delay, actually the last week was so hectic that i couldn’t get the update done by the team, but we were working on it this week and thanks God, it is finalized. Now you can get the updated version of the theme from Themeforest.net. It has got compatibility with all the latest plugins. Special thanks for your long wait. If you still face any problem, please contact us at support@webinane.com We will answer within few hours.
Best Regards Webinane Team
Hello
I just have a question for the page template title. It’s currently h2 I want to change to h1 and the page template is set to default template, the problem is I can’t find the corresponding page template for this one. Where can I update the h2 to h1? Please see the screenshot: http://prntscr.com/ofjcyu.
Best Regards,
Hello
Thanks for asking us for help, can you please send an email at support@webinane.com so that we can guide you about improving this issue.
Thanks
I am having issues updating the contact form captcha to V2.. I created a new API’s and entered, but still showing version 1 outdated warning. Any ideas? thks kyle
Hello
Google has updated its API and for this reason captcha is not working properly, we will provide an update on this issue in the coming week, please submit a ticket at https://webinane.ticksy.com and we will give you an immediate fix to you.
Best Regards
I am looking for the update as well to the required plugins. Btw Those plugins have been updated as recently as this month. Are you planning to update to latest versions of visual composer and layer slide?
Yes we will provide an update very soon, we are working on it, hopefully within 5 working days. Thanks a lot for your patience.
There is no update released for new visual composer and layer slider ?
Hello Jasminder please wait we will release an ipdate this week. Thanks
Its already been 13 days . No update yet ?
We have given a new version of the theme, we apologize for the delay, it was because of some technical issues in our portfolio which took long time to solve. Thanks a lot – if you still face any problem do let us know so that we can solve your problems. You can submit a ticket at https://webinane.ticksy.com
Hello Webinane, I have downloaded the latest version of your template, but firefox gives me the virus warning. Same virus warning on another template on Themeforest. What is happening? Please look at the picture https://i.imgur.com/DbbgMey.jpg
Hello Social_Works, we have investigated this issue but we have not seen any problem in our package. Can you please retry the download and give the details which anti virus plugin you are using which is showing this detail so that we can find the reason of this confusion. Thanks a lot for your cooperation.
Hello Webinane,
The Author of the “Remix Music” template, says it’s a problem with Envato, here are the links:
https://forums.envato.com/t/possible-virus-or-malware-in-theme/157975 https://forums.envato.com/t/investigating-browser-error-incorrectly-preventing-download-of-envato-items/158037Thanks for letting us know about it, we were sure that our packages are clean 
When does the newest theme version will be ready? I read on last tuesday in a comment, but nothing changes… We need a version ready for newest Wordpress… any date?
The new version is ready to be uploaded on Themeforest and you will get the email about the update within 36 hours. You will surely get a new version during this time. Thanks a lot
Wow thanks!!!
No updates online within 36 hours as promise. Are you sure the new version is ready? If no I’ll go with another theme…
We did submit its new version in themeforest for approval but it is still in process of approval as some improvements are suggested by theme which are almost ready for resubmission. Thanks a lot
Hi dear, it will support RTL ?
Yes it is RTL supported, Thanks for your interest. Feel free to contact us again in case you need to ask another question. Thanks
hey, just got theme and imported demo, then this happened ?? http://www.businessireland.online
Hello, Thanks for your purchase, some thing has gone wrong with the import, please submit a ticket at https://webinane.ticksy.com and our support head Miss Fozan will get back to you immediately with the solution. Thanks
Ok done. Thank you
You are welcome.
Hi. I purchased this theme, imported xml and now I have a problem with menu. Like this: http://progtisolucoes.com.br/arcondicionado/ Can you help me?
Hello, first of all your support license is expired, please renew the support license, the major benefit of this extension will be that you will be able to submit a ticket directly to the support staff at https://webinane.ticksy.com and the benefit will be that you can get timely answers from our dedicated support team. Thanks a lot
Ok. Support license was renewed and a ticket was submitted
Thanks a lot, we will look after your needs. Thanks
Hi
I have purchased the dictate wordpress theme but i am not able to find the demo.xml file in the extracted folder.
Please help
Sorry for delayed answer we are working on a new version which will be 100 percent compatible with new Wordpress version. This will be launched on Tuesday midday. It will also have new demo install system so please wait for it and I hope you will enjoy this new version of the theme. Thanks a lot
kind company, we are planning our site using your theme with “visual composer” but we are finding it difficult to set a background color in the design of each row or column: any change has no effect. it seems like the theme has to use white. how can we do? we have to change color of some rows and columns. thank you
Please submit a ticket at https://webinane.ticksy.com and our support staff will get back to you immediately with the solution. We will need your website information to investigate this issue and solve it for you. Thanks a lot for your patience and sorry for late response.
kind company, I have a problem with the theme due to the use of slider layers. my homepage has a slider but the menu is covered by the slide if I try to access the sub-categories of the menu I can not see them. I have to go down the page. How can I set the menu to always stay in the foreground? thank you
http://www.nursingupsardegna.it/Hello, thanks a lot for asking us for help. Please paste the following code at the end of style.css file
header.header2 {z-index: 200;}
Thanks – you can contact us for further help as well.
perfect! tnx a lot!!
kind company, I bought your theme today, very nice but there are problems. from the settings when I try to load the logo does not show me anything … in the settings the button changes from upload to remove without showing me the preview and even saving it can not appear anything. however if I try to activate the logo option in text it works. I have read of similar problems with the modification of line 60 of the header.php file but it dates back to 2 years ago and surely with some updates you modified that line. let me know, thanks
I am worried to read your comment and worried why it is happening with you. Please submit a ticket at https://webinane.ticksy.com and our support staff will help you immediately. Thanks a lot
Can I use the demo images in my site?
??
Yes you can use it in your website but it is better once your website is finalized you use your own images. Thanks a lot
thanks
You are welcome
Hey, we installed the new theme version of Didacte but Visual Composer isn’t working when I try to edit a post… And the content is not displaying correctly.
Can you help me please?
Yes we can help you for sure. Sorry for being a little delayed to answer. I think either the theme or the version of this plugin is old which is creating problem. Can you please send your request for help at sugotech@gmail.com Thanks a lot
How to insert widget into a registered service?
We will have insert a new option to meet your need. Please ask the team the add this feature for you. You will have to submit a ticket at https://webinane.ticksy.com for this change. Thanks a lot
How to edit the services template?
Do you want to change the code or you want to do data entry in it? Thanks a lot
Hello,
I purchased 6 months of support, but your support site does not recognize the purchase code. I can not write the ticket. I sent you the e-mail, here on the themeforest.
Please support
Please send your ticket at sugotech@gmail.com and we will respond you quickly. Thanks a lot for extending your support.
