225 comments found.
Dear, I have a Construction Company with 3 Condominium Projects, ¿it is possible to make a website that contains the 3 Condominium Projects as Home Sliders???
The condimiuns have like 4 types of apartments each, so other question: after people click on the Condominium Image, it is possible to show the 4 types of apartments only?
Hello, Thank you for you interest in our theme! Yes you can do it for several projects. Also you can sub,it a ticket by this link https://themerex.ticksy.com/ and we can provide you with an information how much it will cost if you decide to make it from our side.
Where can I edit the blog post “read more” label?
Hello, Please, submit a ticket by this link: https://themerex.ticksy.com/. Our support team will guide you.
How do I change the order of service items (Amenities on the demo) on the page? I can’t figure it out and there’s no controls to change it. Is it by ID, name, date?
Hello, Please submit a ticket by this link https://themerex.ticksy.com/ and verify your purchase code our Support team will guide you.
Done
Thank you very much for ticket submit. Please, check your ticket. We have sent reply for you.
Thank you. One issue. I’m posting on behalf of my client who’s not technically advanced. He gave me his credentials for your support forum but they don’t work, he said he can login w/o any issues but I cannot using the same username and pass. Can you help? I want to be able to post support request w/o bothering him every time.
Hello, Unfortunately, we cannot provide support without purchase key. Ask him to find his purchase information. Best regards.
I have purchase key. Is this enough?
Yes, purchase code is enough. Thank you.
OK then what do I do if I can’t login into his support account?
Hello, Please, contact us by this email: themerexthemes@gmail.com and provide with a purchase key.
PRE-SALE QUESTION. Is it possible to use top navigation instead of the left side one (with or without icons)?
Hello, Thank you for your interest in our theme! Yes it is possible. You can select option top menu in WordPress admin panel just to check the one you need.
THANK YOU
One more thing, is it possible to add custom fonts for say general text and titles/headings?
Hello, Yes it is possible to add cutsom fonts to general text and titles/headings.
Hello, i cant see the demo via ipad. Any feedback?
Hello,
We have checked our live demo http://windsor.themerex.net/ on Ipad and it is displayed fine there. Could you please check it? Thank you
Hello,
I I bought your theme and submitted a ticket to your support website regarding importing the theme demo.
You wrote me me a reply requesting for the ftp and cpanel details which I have supplied. Could you please do the import as I have not seen any demo data yet.
The ticket number is [Ticket #1403706]
Hello, We have sent reply to your ticket. Please, check it.
Hello, Please check the ticket. I sent you a reply
Hello, Your ticket has been answered, you may check it. Thank you.
Thank you so much. You guys are the best! Everything works fine!
Great! You are welcome!
Hi,
I want to remove widget slider blue patch can you help me, please
cheers
Hello, Please, submit a ticket by this link https://themerex.ticksy.com/. Our support system will guide you.
Hi, does this have automatic recurring paypal and/or stripe payments integrated?
Hello, Theme has trx_donation plugin. It has PayPal settings.
donations? I’m talking about a way to create listing packages
Hello, Unfortunately, trx_donation plugin does not have this feature. But you can use any other donation plugin with our theme.
hi.may i ask some question before i decide to buy this product… 1. is there colour panel that i can choose to change all theme colour ? i want to change your dark blue become red 2. is there possible to create more wide your left icon menu on homepage because our client logo is bigger than your demo logo ? 3. can i change the homepage header menu with the top usual menu (logo left and menu right) ?
thanks in advance
Hello, Thank you for your interest in our theme! 1. You can replace colors scheme in Appearance – Customize – Color scheme (via WordPress dashboard) 2.You can manage it with css styles. 3.Yes you can switch to usual menu. There is an option in WordPress admin panel to use top menu or side menu. You just need to select the one you need.
can i have take a look for windsor menu colour theme. our clients need it in red. so if windsor colour scheme suitable for our klien then we can use it 
sorry, i ‘ve just read your documentation. on customization content there is menu “site colour scheme” is there any red colour ? can i take alook the demo, please… thx u.
Hi, Can i take a look if site colour scheme change into red colour? is there any sceenshot so i can purpose to my client, anything ?
Hello, In order to replace colors. You should enter Appearance – Customize – Color scheme editor. Check advanced and select existing side scheme. Here you can replace colors that you need. There is a screenshot https://www.screencast.com/t/PhAkuAba Best regards.
do you have forum to discuss about windsor theme, so i can learn from others question and answer ? thx in advance
Hello, All questions and answers you can see here in comments. Also check theme online documentation.
Where do I set the social Icons links?
Hello, Please, submit a ticket by this link our support system will guide you https://themerex.ticksy.com/ Best regards.
The “Photo Tour” section seems to put a dark filter over the pics. I cannot find the options to remove this overlay. Please help.
Hello, We have got your ticket and will send you reply:)
Hello,
How can I change the svg icons for services? If I choose another icon from the dropdown list you have the icons are not animated. How can I have animated icons different than the one on the demo site?
Hello, Please, submit a ticket by this link https://themerex.ticksy.com our Support team will guide you. Also you should extend your support licence.
Hello! The question of the main slider. Advise the trick, so it was like this:on mobile devices, one slider is displayed, and on the desktop – another. Is it possible?
Hello Asilisa, Please, submit a ticket to our Support system https://themerex.ticksy.com/ They can advice it for you.
Compatibility Issue in Revolution Slider, unable to upload the image. And buttons goes down when it’s clicked to save and somehow it’s clicked then there is error that says “Ajax Error!!! parsererror”. and there is error when try to upload image to any section of page that says “An error occurred in the upload. Please try again later.”.
Hello, recently I buy your theme and I submit a support ticket, but nobody respond me. So my question is how can I set the side menu on home page to be constantly open (not only on mouse hover) and how can I change its background color (because I need it to be lighter)?
Thanks in advance!
Hello, We have got your ticket and sent reply to you. Best regards.
we face problem on this theme with Visual Composer on editor tool bar drop down please help me to solve this problem
Hello, Please, submit a ticket by this link https://themerex.ticksy.com and verify your website name, WordPress admin panel details and screenshot with your issue. Best regards.
Hello, This is a great theme. All I want to know can I have normal type of menu (Top navigation) for home instead of left navigation for home?
Thanks
Hello,
Thank you for interest in our theme! Yes, there are 3 menu positions available – Top, Left, and Right. You can choose it for Home page only or for all pages on the website.
Thank you.
You are welcome!
Great looking theme and demos ThemeRex! I have a new real estate client and they are looking to incorporate IDX listings, does you theme do this/have you seen some of your customers with this smoothly implemented? Pls let me know either way, thnks!
Hello, Thank you for your interest in our theme. Please, provide us with a plugin link (IDX listings) so we can check it for you. Best regards.
Hello! Tell me, can I change the name of menu item “Main Menu”? For example, just on the “menu” or “меню” (in russian). https://yadi.sk/i/c0K9RN4g3MECTR How?)
Hello Asilisa, Please, submit a ticket by this link https://themerex.ticksy.com/ Our support team will provide you with a solution
Best regards.
The demo import did not work properly. THe home pages didnt import either. And your support site is “down for maintenance”... Help!!
