298 comments found.
Hey wondering if you could help with an issue where the pre-packaged agni fortune and wpbakery visual composer won’t download. The message says “download failed. A valid url was not provided” - I am trying to download this to a staging site.
Hello, Can you give me your site url & login details https://themeforest.net/item/fortun-multiconcept-wordpress-theme/19341019/support?
Thank you
Hi Agni team, Sorry I have to renew support, but I’m really confused because I can’t find them colors anywhere now? I remember I could see them on the pages and theme options. Now I just see black and grey, but green and pink of the demo, I can’t see them in the backend (but I can see them on the site)
Make sure that you’re using latest version of theme (1.1.9) and clear the cache.
Hope it helps 
Yes, I’m using that version. Maybe I just can’t find them? Should they be under theme options?
Hello,
You can see the version at “Fortun/Welcome/System status”. Can you send your site url through official support?
Thank you
Hi, the Agni Fortun plugin version 1.0.2. causes pages not to load. Every new page I create will not show at all and “loading…” message appears all the time.
If I turn off the Agni Fortun plugin eveything is OK, but with the plugin activated i am not able to display any new changes ?? My mail is goran74@gmail.com
Hello,
Can you please give me your site url through official support tab https://themeforest.net/item/fortun-multiconcept-wordpress-theme/19341019/support/ ?
Thank you
Sent, thank you!
Thank you
Hope you got a reply.
I am having the same problem as another person as in comments: “I’m having issues installing the theme .zip file via the WordPress control panel on version 4.9.4. I’m getting a msg stating ‘Do you really want to do this’ followed by a ‘try this again’ option, which results in the same. Can you please help?”
Can you please help me too? Many thanks
Hope you got an answer through mail 
Pre-purchase questions:
1) Can you mix elements from 2 different demos? 2) Does theme support 2 level drop-down menu?
Regards,
Hello,
1. Yes, you can mix multiple demos.
2. Yes, it supports multi level dropdown menu.
Thank you
Thank you for reply. Also are there any mandatory plugins for theme to work?
Yes, 2 mandatory plugins are needed and those 2 are included with theme.
Is there a section toggle tool I can implement for an FAQ page with multiple sections?
Hello, Yes, you can find at “deprecated tab” (last tab at backend editor). Also you can enable visual composer’s shortcode modules/elements at “Fortun/Theme Options/Home Settings/Additional”. It includes tab, accordion & toggles.
Hope you can see it.
Thanks! Also, I just updated the theme to the latest and Visual Composer disappeared. Any insight into why?
Disregard. I see that WP Bakery has replaced it.
Glad that you sorted.
Hello. Imported your demo 15 but there is a problem with the social media icons on the header…it it appears way below unlike your original demo 15…see screen shot here https://ibb.co/bycnkc
Hello,
Have you visited your site as an admin (logged in user)? if so, you can ignore this. Normal visitors can see enough space below to social icons.
It would be more helpful, if i can see the site url.
Let me know, if that helps 
btw: Didn’t you get an answer through mail?
Thanks! Just logged out and checked, and it looks perfect…Did not get your mail, I probably missed it somehow…thanks again for the quick response.
Glad that it helped
You’re welcome!
Let me know, if you need anything else.
hey, I succesfully imported demo 5 and other pages. But my site doesn’t look like the original demo 5 now? It is slightly similar, but there is no header, no menu, no image titles, no demo images…I don’t know what’s the problem??
Hello,
Can you please give me your site url through official support tab https://themeforest.net/item/fortun-multiconcept-wordpress-theme/19341019/support ?
Thank you
Hi Guys, Where can i add the gooogle analytics code? Thanks.!!
sorry i can delete this? because it´s duplicate
Hi Guys, Where can i add the gooogle analytics code? Thanks.!!
Hello,
There is no option to add Google Analytics using theme (its not recommended). But you can use this super cool free plugin https://wordpress.org/plugins/google-analytics-for-wordpress/
Let me know, if that helps 
Hello, How do I disable the fadeInUp animation on the single portfolio images? Best, Elise
Hello,
There is no option/switch to disable at this time. We can add single line of js to remove it. Can you please give me your site url where i can see the portfolio images through official support tab https://themeforest.net/item/fortun-multiconcept-wordpress-theme/19341019/support? I will give you a code
Thank you so much 
Hi. Hope you are fine, AgniHD. Will you please answer this? i added four testimonials but the fourth testimonial does not show up. So, more than three testimonials is not supported by the theme?
No, You can use N of testimonials. Make sure that you’ve the value “-1” at “Testimonials settings/Number of posts to display”.
Hope it helps 
AgniHD All Ways Up ON the Updates/Support/WPROCKINGNESS100!! (just got notified of yet again another immediate theme Amazing Fortun WP update rt after the actual WordPress one came out just today) #Priceless!!
Hello,
Happy to hear that you got another project
Wish you to twice your revenue at least this year. btw: Keep supporting us as you do 
Have a great year ahead!
Hello, i am using this theme on www.xxxxxxx.se There is a padding before footer on every page. How can i remove it? Thanks.
Hope you got an answer through mail.
Nice theme! Not sure are you working alone or with a team?
Thank you
Working alone.
Hi I love this theme, but I can’t change anything in the Page Header Options in the demo 16. I don’t want to use the slider like he is in that demo. At first the section was greyed out, but still I have a problem. I just updated the theme to latest version. Thnx
Can you tell me the version? It has been fixed recently at Fortun 1.1.8
yes I have that one. can’t send you the screenshot of it.
Try refreshing few times or clear cache. It must be cache.
Let me know the result.
btw: you can contact through official support https://themeforest.net/item/fortun-multiconcept-wordpress-theme/19341019/support and send screenshots.
Thank you
I was logging in again and now it’s working fine. I will clear the cache time by time now I know how it’s working. Thanx!!
Glad that it helped 
Feel free to ask further queries.
Hi, I have another question. At the end of the 150 words of a blog there is the quote “Read More” Where can I translate this. The most words I could translate except this one. It has to be “Lees verder”, the Dutch translation.
Hello,
You can do this two ways. Can you please contact me through official support tab https://themeforest.net/item/fortun-multiconcept-wordpress-theme/19341019/support? I will explain the steps to do it.
Thank you
Hi, I cannot download the demos. I tried on several but the progress bar stays at 0%. Can you help? Cheers
Hello, Make sure that you’ve “WordPress Importer” plugin not installed or deactivated.
Let me know, if that helps 
It´s possible to make an effect in the mouse over when i cklick an image with the component “simple image” on click action i want an effect like fade it´s possible ??? Maybe with an extra class. Thanks a lot.
Can you explain bit more clear? If i am not wrong, you want to hide/show the image on click?
I used the componet Simple Image in a page the image have a click action when i click the image go to another page. The image have no effect in the mouse over, i want some effect like the portfolio or the blog style or only a fade effect in the mouse over. Thanks!
Yes, its possible
please give me you live url where you would like to do this. You can send through official support tab https://themeforest.net/item/fortun-multiconcept-wordpress-theme/19341019/support
Thank you
I send you the link via support.
Hope you got a reply.
I’ve noticed that adguard is blocking social media icons. Any fix?
Can you please give me your live url where i can see this issue? You can send the details through official support tab https://themeforest.net/item/fortun-multiconcept-wordpress-theme/19341019/support
Hope it helps 
I have installed Fortun in a new website, but when I try to edit the homepage, the “Page Header Options” section is greyed out, what is this happening?
https://imgur.com/a/peIFIThanks
Make sure that you’ve updated the theme to latest version 1.1.18
Is it possible to update within wordpress, or do I have to move files through ftp? Thanks
Yes, you can. Check this link to see step by step instructions demo.agnidesigns.com/fortune/documentation/kb/theme-update/
Let me know, if that helps 