740 comments found.
Hi! Great looking theme! Can I edit the looks with CSS after purchase? Also do I have to state at footer that it’s the Basel theme?
Hi, yes you can use your custom CSS after purchase and don’t need write it’s Basel theme at the footer
Thank you
Did you made any decision?
I still need to check what makes more sense, Shopify VS WooCommerce, you have any recommendation?
If you need more features and possible to customize it so you can buy WooCommerce but you need have knowledge base for server, config, domain…etc. If you just need for small store and don’t have knowledge base with server config so you can buy Shopify version. I think both them are good
Thanks
Hi we are your customers and we are struggling with PayPal implementation. how to add PayPal express to the Sidebar Cart? Similar to https://www.kyliecosmetics.com
Hi, plz send us private email to teathemes.net@gmail.com
Thanks
Hello:
This is an AWESOME theme! Great job; I can’t wait to buy a few more times to redo the stores of all my ecommerce clients (after I finish the one first of course)
I am in the process of using this theme to build a Shopify store, and have two questions:
First, would it be possible to build in a “Revolution Slider” feature to collection pages? This is really important for my client.
Second, would I be able to have a different sidebar for different collections; so under “women’s” the appropriate categories would appear, as would under “mens” and “home”? This would be similar to www.shoproadtrip.com’s menu (they use Shopify I believe by looking at their source code.)
Thank you so much and all the best, A
Hi, thank you for love our theme. This is teathemes and you can send us private email to teathemes.net@gmail.com and cc to jthemeonline@gmail.com in next email
First, yes it’s possible but you need paste the embed code to collection page, currently we only support it showing on home page
Second, we are using filter by tags so if your collection have correct tag so it will show, that mean collection men and women will be have different tags. In case you need more question, fell free to contact me by email above, we are happy to help.
Thank you for choose us, happy new year
Good day. Thank you for your reply - I just see it now. Okay, so I do have two follow up questions:
1) I do not know where to locate the Rev Slider Code nor where to paste it in the collection page? Could you walk me through with screenshots or send me the code with this?
On that note, would I have to create seperate templates if I want different Revolution Sliders appearing for both the genders (a set for mens, a set for womens and a set for housewares?)_
2) I see you have filter by tags – that is great. However, I was wondering if the side menu could be adjusted so that “shirts, denim etc.” can be clicked when under mens, and “dresses., leggings, etc.” for womens, Would this be possible?
Please see the difference in menus for a competitiors store https://shoproadtrip.com/collections/men
Thanks A
Developer already answered
I know you’re on vacation, but I can’t afford to wait until you’re done on the 3rd of January. That’s not fair to your customers if something is broken and is grounds for a refund. The theme should be working.
1. Collection filters DO NOT work. When you select a filter, the spinner just spins and spins and never shows anything. It only works within the theme customizer. I checked to make sure this wasn’t due to me customizing the theme. I installed the theme with no customizations and previewed it in my store, and the filter still does NOT work unless you’re filtering in the theme customizer.
2. Same thing with search. When you search, the products don’t show up as you type unless you’re in theme customization mode. On the live store or in the store preview, products don’t show as you type in search.
3. In the mega menu with products, the menu only shows 1 product even if you selected to show 2 in the theme settings.
I need this fixed ASAP.
Hi, so sorry about that, seem our theme conflict with your app and it make filter, search not working, as you can see it working properly with our demo. Plz send me private email to teathemes.net@gmail.com with store url and create staff account for us. I will check it.
Thank you
I sent it
I am STILL waiting on you to fix this
Thanks for nothing I guess. I figured it out myself.
If anyone else has this problem, the currency converter is somehow connected to the ajax function in the theme. It was NOT because of an app. I previously disabled the currency function in theme options because my store will always be in USD. Enabling currency conversion in the theme options now makes the ajax filters in the collection page work perfectly. I will just hide the currency converter with CSS.
li.currency.menu-item {
display: none !important;
visibility: hidden !important;
}
If your multicurrency not working, you need check this config: http://prntscr.com/hw87po . We also have option to disable multicurrency 
Plz send me an email to teathemes.net@gmail.com for next support
Thanks
Hi, I emailed you last week regarding some of the prices randomnly not showing up in the theme. This is an urgent request, can you please check it?
Hi, we’ve answer and solved them
Thanks
Thank you, awaiting your answer
Already emailed
Hi! I’m about to buy the template, it looks great. I have 1 question, is it possible to use web fonts Georgia and Arial? Thank you in advance!
Hi, you can check from typo option, if you don’t see font, so you can use our free app here:https://apps.shopify.com/fontify-change-customize-font-for-your-store
so sorry for delay, we are in new year holiday and will back in Jan 3
In this New Year, I wish you achieve all your goals in life, and get success at every step of life, enjoy a wonderful 2018
Thank you for choose us
Hello, I would like the “Select Options” and “Add to Cart” links in the alternate collection page to show the Quick View popup when clicked instead of going to the product page or adding an item to the cart. Can you help me with this please or tell me what code to modify?
Here’s the links I’m asking about. Notice select options and add to cart. I want those to say ‘Quick Shop’ but actually open the quick view popup.
Sorry, photobucket wouldn’t allow me to share photos for free. Here are the screenshots of the links. As a reminder, notice select options and add to cart. I want those to say ‘Quick Shop’ but actually open the quick view popup.
Hello, so sorry for delay, we will back in 3 Jan and check your issue. I wish that all your wishes are fulfilled this year… Happy new year
Hi, I’d like to buy this theme but, first I’d like to know if it’s possible to move the hamburger meny over to the left side of the screen in mobile view?
thanks.
Yes, if you buy our theme, we can help with it
Thank you
Did you made any decision?
Why are you two different themes reminding me? Is Basel theme made by Tea-Themes or Jthemes?
Basel theme is made by we both, We are the designing team and they are our development partners
Hi – great theme. I’m looking to buy but have a question first. If I upload your demo content will all of my current products be erased? Thanks.
Hi, our demo only config layout so your product doesn’t affect
Thanks
Hi How do I hide the testimonials section next to the Instagram feed and just show the feed? Thanks
Hi, if you want to show the feed so you can use Instagram section: http://prntscr.com/ht80bc
Thanks
Is there a load more button available for shop pages?
Yes, our theme support ajax load by using load more button
Thanks
Sliders aren’t working. please fix this. hope I do not have to wait until the end of the holidays before this can be fixed
It’ve fixed
Thanks
Hi . Just have a question before i purchase this theme, i can see search option is not visible in mobile site . it has to be accessed from the menu . Is it possible to have this available on the page
Sliders aren’t working. It seems your ssl certificate for partner.teathemes.net expired or something.
Hi, we’ve fixed it
Thanks
Under the tab description section you can find “additional information”, but which information/text will be used for this tab? Or do we have to install a custom field app first? If so, which one do you prefer? Can’t find the settings for “Related Product”. Where can I change this?
How can we change the order of the description tabs when we use additional tabs created by custom metafields? The tabs included in the theme (description, review, product bundle,...) appear first and then the self-created ones in alphabetical order.
1. Under the tab description section you can find “additional information”, but which information/text will be used for this tab?
=> This tab will auto get variant from the product, if your product don’t have any variant, this tab won’t show.
2. Or do we have to install a custom field app first?
=> No, you just need install ShopifyFD Chrome extension, it can use for custom tab in different product
3. Can’t find the settings for “Related Product”. Where can I change this?
=> You can go to Theme Setting > Product Page > Related Product http://prntscr.com/hqs6kl (all related product must be same collection)
4. How can we change the order of the description tabs when we use additional tabs created by custom metafields?
=> You can go to Customize > Section > Open Product Page > Tab Description and order again http://prntscr.com/hqs77b
5. The tabs included in the theme (description, review, product bundle,...) appear first and then the self-created ones in alphabetical order.
=> Yeah, with the custom tab created by metafield we order it after default tab, you need customize from code if you move it
Hope all answers are clear for you.
Thank you so much
Ok, fine. Thanks for your reply. Concerning the re-order of the tabs we need your help. Tabs created by metafield should be ordered BEFORE default tabs.
Most of our products can be personalized by the customer, so it doesn’t make sense to show “Add to basket/cart” directly. The customer has to visit the product page first. Under “_Products hover” you don’t offer an option without “Add to basket/cart”. Where can we add an option or remove the “Add to basket/cart” link?
Concerning my last question: I already found the file “related-products-by-handle.liquid” which includes all options of displaying products hover and customized it. This issue is solved. Another new problem appeared. We display the breadcrumb, but only the first letter of each section is capitalized, all other words/letters are displayed lowercase. E.g. “Florale designs / Einwegkamera “flower grün” – mit blitz” instead of “Florale Designs / Einwegkamera “Flower grün” – mit Blitz”.
Plz give me your store url and create staff account to my email: teathemes.net@gmail.com
Thanks
Also please send screenshot too
I sent you the invitation.
HI there, great theme – can you please respond to my support request? I am having trouble with some of the theme features. Thank you!
Please check email
Hi, is it possible to have a small “Related products” widget on mobile on the product page? Because on mobile it’s too large and I’d pike to have more products shown rather than just one in the slider of the widget.
Yes, if you buy Basel we can help with it
Thanks
Did you made any decision?
Hi I’ve set my thumbnails on the product page to the horizontal position but they are touching the main product image. How to I add a space between the main image and thumbnails like on the demo?
Can you plz give me your store url ? I will check it or you can contact my email teathemes.net@gmail.com to get direct support. Thanks
Ok sent.. thanks
Hi I have a presale question In the mobile site, the slider only shows the centre part of the picture as compared to the dekstop. Is there any way through which the whole picture can be seen on the slider in the mobile site?
Yes, on mobile you can modify layer with powerful slider app Thanks
Hi, Your theme looks great, would like to ask if all layouts / demos allows boxed setup and works bug free?
Hi, yes all layout allow boxed setup and if you have any bug, plz let us know, we will fix it Thanks
