21582 comments found.
I am trying to find the “Item Settings” within the “Theme Options > Woocommerce” setttings but it appears to be missing. I need to be able to show the product title and change where the product info is shown but cannot. Please help
All i can see is – “product list product page and cart and checkout”
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
i have done this thanks
I wish to purchase this theme for a single website. By purchasing will I have full and unrestricted access to the theme to develop on localhost, then also move to the live site?
Hello,
Yes. You register theme on your localhost and, when you are ready, you de-register it, move it online and register it on live host.
Ok thank you. What then if I wish to update/change the site in a few months on localhost before going live again?
You will need to repeat the de-register/register sequence again.
Alternatively, you can keep the development version of your site in a subfolder of the live site. This way you’ll be able to keep both versions activated simultaneously.
Last question. If I wish to use the theme for 3 different sites, must each one be registered at the full individual price?
Hello,
Yes. All themes on ThemeForest require 1 license per 1 site: https://themeforest.net/licenses/standard
Hi there again,
I’m sorry if I’m using this comment thread to forward you my concern. I submitted two support tickets in your Support Portal more than a day ago but I have not gotten any response yet.
Hello,
Please note that we process tickets on business days only in order they were received. A bit patience, please.
hi, this theme is rtl support?
Hello,
Officially – no. However many of our clients are using The7 for their RTL sites.
Hi, do you have any support for AMP pages?
Hello,
At this moment – no. The main reason being the difficulty to automatically transform various WPB Page Builder elements and layouts into AMP format.
Are you planning to add this option for portfolio to add images like a photo albums
Hello,
No. That’s what albums are for..
But i can’t add single album to the portfolio .There is no such a option. I must add hole the category or make 100-150 categories for each portfolio . This is not fine for me.
Hi,
Can you please describe what layout exactly you want to achieve. Or even better provide a link to a mockup.
Thanks!
I want to add a single album to post or portfolio .
The album can have multiple layouts.. Therefore please either describe specifically what layout exactly you want to achieve. Or even better provide a link to a mockup.
Thank you.
Hi, I have a question before purchasing:
Is it possible to use different icons for links such as “My Account” or the cart icon, etc?
Hi,
With couple of line of custom CSS – yes. Our support will assist with it.
Ok cool! Also one more question:
Would it be possible to have a section overlap a little with another section above it? For instance, if i had a white box overlap a section with a background above it.
Thanks!
Yes. By setting negative margins in row settings.
Okay that’s great. Does that mean it will also be responsive?
Yes, sure.
Okay, great!
Also one last question: Is it possible to have a custom font embedded? For example, another webfont purchased elsewhere (not a Google font).
Sorry for all the questions!
Again, this is something that can be done with a bit of custom code. Our Support can assist with it.
I like your theme and before i buy i want to get an answer about mobile version of demo at https://the7.io/corporate/ The web version in narrow browser looks great but when i look at in from iphone (safari) i see that all blocks go to over the screen.
Hi,
I’m guessing you are on iOS10 or earlier?
In this case you experience this issue because Safari on older version of iOS does not support CSS Grid properly. Considering the fact that CSS Grid is a future of web layouts and healthy speed of iOS11 adoption (over 70% as of now) we decided that this is a minor and temporary tradeoff considering the benefits CSS Grid offers.
Yes, im on 10. Thank you very much!
You are very welcome 
Hello, great theme. I had purchased this theme long time ago. I was wondering how to create a “tour” inside a tab? Something like on this page: https://sffecoglobal.com/products/
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Where do we access the demo pricing tables from GO pricing. There’s only 7 available in the downloads. Do I have access to all the samples from the GO pricing website.
Hello,
GPT author explicitly forbade to bundle the demo content with themes.
Hello how do I disable the top bar?
Hi,
By removing all microwidgets from it.
Hi The Plugin VC Ultimate AddOns causes a HTTP 500 error. How can i solve this issue? OK updating to lastest version of the plugin solved the problem… Thanks anyway
Hi,
Thanks for update.
why doesnt TS Composium Add on work for this theme
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi, grat them! How can I add the “mailto” function to the microwidget mail on the top bar? thanks in advance! best regards!
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi, How can I customize the theme? Is it possible to rearrange sections of the theme in drag and drop style?
Hi,
This will help you getting started: http://guide.the7.io/start/
When I create a editor role and try to edit the home page loads a blank page and if I inspect it is a empty page. Can someone help?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi there, Css3 Grid Layout it is displaying incorrectly on Safari on my Iphone 7 – Are you guys pushing a update to fix this? It was ok before last update.
Hi,
That issue exists on iOS 10. Gladly its market share is shrinking every day. So we are not planning to optimize the code for specific (and outgoing) browser quirks.
Hi, the theme says i need register the theme, but i always do my websites in my test server and then, i upload the changes in the client server, so, if i register the theme in my test server, i need to pay again for the register?
Hello,
Of course not.
You register theme on your dev server. When you’re done, you de-register it, move the site to clients server and register it there.
hi any plans maybe on adding full rtl support to your theme?
Hello,
I’m afraid we are not planning to extend RTL support in foreseeable future 
i want to put some serious note here.. about the7 theme.. since last few day i got serious virus notice from my hosting provider that my files are infected with sitelock-php-filehacker.. specifically file functions.php of the7 theme.. three times i reinstalled theme.. but same issue.. does file has problem or what.. this is not support call this is some thing serious about file..
Hello,
There is nothing wrong with the theme.
It actually gets a virus scan twice: once when we build it and second time when theme is being submitted to ThemeForest.
We’re afraid the problem is definitely on your end: it’s either on your local machine (and infects certain .PHP files that it founds) or on your server (it infects certain .PHP file either on schedule or when the WordPress is run or both).
