21577 comments found.
after the update, the sidebar dropped to the bottom under the content
Also there is no logo on the mobile device, if the adaptive mode is not enabled
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Ultimate Header – is anyones missing from the theme?
I used this across a few pages and now it just shows the code but as plain text?
Have updated the theme, plugins and database to latest version…
Hello,
I’m afraid there never was feature that was called “Ultimate Header” in the theme. Maybe it was implemented by some third-party plugin? Can you please provide a link to a screenshot of the issue? Thanks!
I think it was the Ultimate Addons for Visual Composer: https://www.screencast.com/t/MjocDku0GwU
In addition the Top Header has moved buttons & links from right to left, disabled the floating header & changed it’s transparancy.
Ah, you mean mixed headers. They were simplified a bit.
Please get in ouch with our support – I’m sure our guys will come up with some alternative for you.
Is there a way to drop the shadow on the mobile header?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
6.1.0 update caused several sites using the theme to no longer be responsive on iphone 6 & 7. With v6.0.1. they all worked fine and adapted to all devices.
Hi,
I’m guessing those iPhones are on iOS 10 or earlier?
Thing is Safari on those version of iOS do not work with CSS Grid correctly. That’s why you observe those issues.
Considering healthy update rate to iOS 11 (70% as of now) we decided that this temporary inconvenience is a fair tradeoff for the flexibility and potential CSS Grid offers.
Thanks for understanding!
I’m using this theme on a few different sites. Nice theme. I need to deactivate the theme for some testing and then reactivate it. Will the settings remain or will I have to start over? Thanks
Hi,
All the content, settings and options remain intact.
Thanks!
Even if I activate another theme and then revert?
yes
if that theme will not wipe the DB 
which is very unlikely.
Unlikely that it will or won’t?
It is absolutely safe.
You can make a full website backup using All in One WP Migration plugin though. Just in case.
Guys, latest update has messed up transparent headers. I tried setting top bar and header to transparent on an individual page… and it doesnt work.
Here is the site pre-update: https://idaho.themdigital.com/ And after update: https://www.idahojones.london/
Please urgently advise how I can get the top bar and header transparent again as per the first example above.
Thanks Luke
Hello Luke,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Greetings! Long time user here. Question: Do you have any plans to implement anymore “Dummy” themes? I was looking at the “Uncode” theme and they have some great out of the box themes, but wanted to stay with The7 if possible.
I can configure everything myself but for ease of use was just curious if you guys are working on more dummy themes. Thanks!
Hi,
What you call the “dummy themes”? Pre-made websites?
Thanks!
Yup!
Well, we just released a new “Dentist clinic” pre-made website. We also constantly update existing pre-made websites and have something new in work.
However we tend to prefer quality over quantity. Therefore if you need gazillion pre-made websites.. The7 is probably not the best choice.
Hello, I am planning to purchase this theme however I have one query, I already have a live website and I am planning to develop a new one using The7 as the base theme. However until the revamped website is finished, I won’t be able to publish it hence how does the theme activation work?
I am planning to do the development on live server in a subfolder or a subdomain (not decided) . If I de-register and activate the theme when it is finally published, will the development environment that I setup earlier cease to function normally?
Looking forward to your answer.
Hi,
You can have both dev and live sites active simultaneously as long as they are on the same domain. However note that if you want to use the subdomain – you’ll need to let us know its address so we can enable the feature for you.
Thank you
My pleasure
With Woo 3.3.0 still having issues.. Need theme update urgently. thanks!
Hello,
WC 3.3.0 was revoked by its authors due to numerous issues in it. Please downgrade and wait until WC 3.3.1 will be released and we announce compatibility with it.
Thank you.
Please check https://theinvermaypenthouse.com.au – why are the phone and calendar icons in the top menu disappearing upon hover? I cannot find the css style that drives this.
Thank you, Wizard247
Don’t worry – solved!
Hi,
Great. Thanks for letting know.
i like function PHOTO RETOUCH in demo ( https://the7.io/photo/about-studio/ ) this function in themes the 7 or buy other? thank.
Hello,
There’s no such feature as “photo retouch”. The7 will not automatically retouch photos
However there is a “before/after” element that allows comparing 2 images side by side.
i mean Before / After (an essential tool to showcase retouch work for designers and photographers) in vc
This is a feature built into theme. The7 Elements plugin to be more precise.
Hello, is there a way to show Page Header Options, Content Area Options etc… https://prnt.sc/ia6gp0 to custom post type?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi Dear, I didn’t find how to modify the footer bar for example https://the7.io/expedition/. I could change the call us XXXXX but was not able to change the @Seven Travel 2015 – 2017 I would like to add something like “made by Tuagency” with an hyperlink. Could you please help telling me how to do it.
Thanks a lot kind regards,
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
How do i overwrite the Team Archives page (http://www......./dt_team) to redirect to a custom page. I don’t like the layout of the Archive Page and i created a page with the same slug but it’s still directing to the original Archive page.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
I’d like to purchase this theme, but I have one question. Can I create the beautiful effect that the header has in the “Agency” demo? I mean, can I upload an image that overlays the main header image and moves according to the mouse cursor?
Thank you in advance!
Hello,
Yes, this is possible with Slider Revolution (comes free with the theme).
I am trying to find the “Item Settings” within the “Theme Options > Woocommerce” setttings but it appears to be missing. I need to be able to show the product title and change where the product info is shown but cannot. Please help
All i can see is – “product list product page and cart and checkout”
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
i have done this thanks
I wish to purchase this theme for a single website. By purchasing will I have full and unrestricted access to the theme to develop on localhost, then also move to the live site?
Hello,
Yes. You register theme on your localhost and, when you are ready, you de-register it, move it online and register it on live host.
Ok thank you. What then if I wish to update/change the site in a few months on localhost before going live again?
You will need to repeat the de-register/register sequence again.
Alternatively, you can keep the development version of your site in a subfolder of the live site. This way you’ll be able to keep both versions activated simultaneously.
Last question. If I wish to use the theme for 3 different sites, must each one be registered at the full individual price?
Hello,
Yes. All themes on ThemeForest require 1 license per 1 site: https://themeforest.net/licenses/standard
Hi there again,
I’m sorry if I’m using this comment thread to forward you my concern. I submitted two support tickets in your Support Portal more than a day ago but I have not gotten any response yet.
Hello,
Please note that we process tickets on business days only in order they were received. A bit patience, please.
hi, this theme is rtl support?
Hello,
Officially – no. However many of our clients are using The7 for their RTL sites.
Hi, do you have any support for AMP pages?
Hello,
At this moment – no. The main reason being the difficulty to automatically transform various WPB Page Builder elements and layouts into AMP format.
