Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Cart 267,967 sales
Recently Updated
Well Documented

UX-themes supports this item

Supported

This author's response time can be up to 2 business days.

28333 comments found.

I just installed newest version 3.5. After installing, my icons are not showing. (my shopping cart, wishlist, search, and even the down arrow for menu dropdown are no longer showing?) Anybody else having this issue? Is there a fix?

Thanks

Ryan

Hi,

What’s going on with the updates for the 2.9.10 version?

As others have mentioned, you just keep saying “I will let the development team know” or “it will be updated on the next theme update” But then nothing happens.

We’re not asking for new features, we just want to keep the theme up to date with the rest of WP and woo-commerce.

Many Thanks ;)

Hi there,

Flatsome 2.x will be fixed for 3.3+ in the coming weeks. In the meantime, please wait before you update.

Hello if i try to update the Theme i get a error Message ”. Forbidden to Download” Regards

Beim Aktualisieren von Flatsome ist ein Fehler aufgetreten: Download fehlgeschlagen. Forbidden

Hi there, sorry for the trouble.

This sounds like an issue with the API. Could you try downloading the files manually and update the theme via FTP

Hello. I would like to featured video into my product image. So I use YITH woocommerce featured video plugin. But it does not fully support. Here is my test page. https://shinykei.xsrv.jp/product/opening-test-1/ Playback is well, but when you resize the browser, the video disappears. It is the same issue in mobile. How can I fix this issue or Is there more better plugin than this?

hello, for a client, and me, i installed your theme. But i have a bug with a widget filter by attribut.

We have a products with a attribut ( for product variable and not ). We like use a widget attribut in shop page, but in widget admin, the attribut filter is empty ! I use php 7.0 but in 5.6 is same, Desactivate all plugin ( excepted woocommerce)... same problem…

Please help me.

and Very Good Theme. I think to buy just for me :)

Good Job

Where do we find the infinite scroll option?

Found it in Flatsome – Advanced (but it doesn’t work).

Hi there,

The infinite scroll option for single product pages can be found in Theme Options > Shop > product Page > Product Layout > Stacked.

Thanks for the great theme!

I have a few requests for the new update:

1. For the Slider bullet style on Mobile, can’t the navigating dots be made clickable? Also there’s no space below the navigating dots, it literally touches the next section’s title… can this be fixed?

2. As for the Floating label options for Checkout, can the red asterisk be displayed upon required fields on page load? because there’s no asterisks anywhere and I believe the ‘Company Name’ section might turn off some potential buyers if they think that it is imperative to be a Company to make a purchase! Or at least write (optional) to its side where there’re no required fields? Red asterisks would be better though…

3. As for the Option to move “E-mail” field to top of Checkout, that’s for sure a great addition… The ‘E-mail field’ touches the ‘First Name field’ and the ‘Last Name field’ is on the next line, which makes it visually look broken… a) Can the ‘First Name field’ and the ‘Last Name field’ stay on the same line, while they don’t touch each other like before? b) Can the ‘E-mail field’ have an option to be positioned on either the line above or below the ‘First Name field’ and the ‘Last Name field’? Below would be more logical to ask names then email…?

Thank you for considering these requests!

Hi there,

Please place these requests in https://uxthemes.canny.io/flatsome

Seems like some features request will never see the light using this ‘voting system’

I’m here talking about functional bugs associated with the features you’ve just and already released! I believe it should be handled in a different way…

At least, please let me know how I can tackle the 3rd problem… If you could help me locate the file and code to edit, I will do it myself as the E-mail field to top is a great addition but it does look broken… :-(

I am attempting to update but I get this message. I am not using a child theme “An error occurred while updating Flatsome: Could not create directory. flatsome”

Hi there,

Please try updating the theme manually.

I have updated to the new version of the theme. I still cant see update category layout on the UX builder/ customized theme. It shows this: https://prnt.sc/ianktp

Hi there,

The settings can be found in Theme Options > WooCommerce > Product Catalog

That’s not the problem. The problem is that I can’t customize the Product category layout under Theme option > Shop > Shop/Category Page. It just shows the prnt screen above (the link I gave you). You said that you will take a look. And I’ve sent my details via email. Please take a look. It’s been 3 days and I still have this problem. I just want to change the layout of the category page but Im unable. Please help.

I updated the theme to the newest version however I do not see the option for the infinite scroll for product category pages?

Hi there,

The new feature is only available for the single product pages.. If you need infinite scrolling in the category pages, please see http://docs.uxthemes.com/article/198-yith-infinitive-scrolling

I can not upgrade to version 3.4.3 or 3.5. I have a straight 500 error after recovery 3.4.2 works

PS:.Everything worked out. Installed php version 7

Awesome :) Good luck with your site.

Hi how come every time I request that you guys update the 2.9.10 version with the new outdated files for woocommerce you just keep saying either: I will let the development team know or it will be updated on the next theme update? Because it has not been updated in the last 2 updates? Please can you update it to work with the new woocommerce 3.3.1 version that is coming out?

HHi there, apologies for the issue.

I have shared the concern with the development team and await a response.

Ok Thanks

Your email mailbox is full and won’t accept requests. Please fix asap. https://snag.gy/zxmNBo.jpg

Hi there,

We will look into this issue ASAP

The product page is not so flexible, i found the custom block option but can’t find any document on how to make them.

Hi there, sorry for the trouble.

Please see the following tutorials How to create a custom product page and How to use Blocks

Hello.

Please check themes Lazy Load feature on Chrome. Images loads too lazy on chrome than on Safari or Firefox. Products images on category pages stays empty too long, even after I slowly scrolled down to the footer. There are no such issues on safari or firefox.

Hi there,

Please shoot an email to your site via support and we’ll look into it.

hi

could you please take a look at our website

if you head over to http://www.airchaser.com/new and in the search box search for

(X-47ATR) it shows twice

it happens for all product

when i search the product name or model it shows twice

please check it out

Hi there,

I’ve checked your site and I can’t seem to replicate the issue you are having. Please clear your cache and check again.

Hi, In “pages” element the pages images are really pixelated although I set the image “size” field to “original”. this is my website: http://www.ng1215824-8753.ccccloud.com (6th section on the hompage)

Hi there,

Please regenerate thumbnails using this plugin https://wordpress.org/plugins/force-regenerate-thumbnails/

If you are comfortable in downloading a pre-release of WooCommerce 3.3.1 go here https://github.com/woocommerce/woocommerce/releases/tag/3.3.1-rc.1 download the woocommerce.zip file and unzip the file. Next FTP into your site, find the woocommerce folder in wp-content/plugins/woocommerce and copy all files into woocommerce folder. This solved the categories list above products for me and some of the other issues users were reporting. This is a quick fix and worked for me. I also have the latest release of Flatsome installed so make sure to update your theme files as well. Good luck!

Hi there,

Thank you for sharing this :)

Hello! The Enter Quantity plus/minus box is asymmetrical. The minus symbol is raised above the number and plus symbol…?

Hi there,

This CSS should fix the issue. Place it in Theme Options > Style > Custom CSS

.quantity.buttons_added .button{ margin-top: 0; }

Hi! The CSS didn’t work. This is a pic of what it looks like: https://imgur.com/a/sR1LQ

Just wanted to let you know that the sidebar for archive pages (archive.php) has been disabled. We are using the latest version of the theme and this is the code that can be found for the sidebar portion of that template:

<?php if($flatsome_opt[‘blog_layout’] 'left-sidebar' || $flatsome_opt['blog_layout'] ‘right-sidebar’){ get_sidebar(); }?> <!- end sidebar ->

You have two (2) equal signs before either option of the sidebar (‘left-sidebar’ or ‘right-sidebar’). Any particular reason why that section of code has been disabled?

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey