124 comments found.
Hello , I want to customize my footer without navigation menu. only a picture and contact details but I want them in one line displayed. Can you help me with footer.php
Hi, for any question or help you need , please submit a support ticket at premiumlayers.com our support will reply to you . Thanks
Hi, is it possible to change the length of the length of the excerpt?
And I meant for the events on the homepage.
Hi, hope you are doing fine :-)) For any question or issue you have , please open a support ticket at premiumlayers.com our support will provide any help you need , Thanks !!
Does this theme include the ability to customize colors?
Hi , thank you very much for your interest .You can change it just through css , if you don’t know how to do it , you can ask our support they will help you or will do it for you . Best Regards
Thanks!
You are welcome :-)) if you want we can install it as well , that would be for free .
Hi – i’m web developer both (frontend + backend) – i have done lots of projects for themeforest. if you need a developer please mail me at tfdeveloper.mike@gmail.com
“i am sorry if this comment disturbs you”
I need you to help me validate the installation of the template that I have purchased and I want to help me import the entire demonstration page. I will be attentive to your answer Thank you very much.
Hi Thank you very much for purchasing our theme , please send me your wordpress logins and cpanel login , i will install it for you , here is the email : valonnavdiu@gmail.com
I sent you an email.
Goodnight, You confirm me when the entire demonstration template is installed. I just entered and my homepage does not show the slider, there is no contact form. Please help me with that.
Thank you very much.
Thank you for your quick response and willingness to help us. I hope to continue receiving the aid in future. You have a good day.
Hello, i want to make a Sticky Menu in your template. Can you help me?
Let me know pls
Hi,
Can you please create a support ticket, also when you create a ticket send sites login detail also, so they can add the option for sticky.
Thank you.
You need to create support ticket here.. http://premiumlayers.com/
Hi, Is this template still supported by the developer? Will it receive any updates on the plugins? Or any sort of bug fixes? If yes, for how long will it be supported?
Hi,
This template is very much supported and it will receive updates on theme and plugins. It will be supported for long time.
Thank you.
Hi, I buy this theme.
How can i change the gallery page style; add picture under the title, etc..
i dont undestand how works the museumwp-toolkits
thanks
Hi,
Kindly open a support ticket at https://premiumlayers.com/my-tickets/
Our support staff guide you.
Thank you.
Hi Does your opening hours tab support seasonal opening hours? Like this:
Jan 1 – April 30 :Closed
May 2 – June 17 Open: Mon to Fri
June 18 – Aug 31 Open: Mon to Sun
Sep 1 – Sep 14 Open: Mon to Fri
Sep 15 – Dec 31 Closed
And with exceptions for days open longer or open during off season
Hi,
Our Other theme is support to display list of working hours.
https://themeforest.net/item/max-museum-history-archeology-wordpress-theme/19384947Let me know if you have any query.
Thank you.
Before buying I would like to know if they have a color palette to change in the whole design.
Hi,
Unfortunately the option is not available.
Thank you.
A Question Pre-sales? Is possible to have different gallery for every page? If is not, this theme not have sense to have this price. Best
No support? Very nice company
Hi,
Unfortunately, different gallery for every page is not available with theme right now.
Thank you.
Where can I enter the google maps API in your template? The map does not work without the API key. Thank you
Hi,
Goto => Theme Options => Shortcodes => Google Map => API Key
Thank you.
My WooCommerce store and products don’t look like the demo. Where are the options to change this? Thank you very much.
It is as if the template was forgotten in the store pages.
Hi,
Goto =>WooCommerce => Settings => Products => Display => Shop page & Select “Shop”.
Still if you have any query kindly please open a support ticket.
Thank you.
Thanks for your quick response. Yes, I have selected the store page. I mean, it does not have the design of the demo. For example there are no margins on the sides. The box of each product does not have a line around it. The sidebar is below instead of to the right or left. It’s as if the template is not active. I deleted the store page a few months ago and now I have recreated it, maybe that’s the problem. How do I change the layout of the store page and products page to be like the demo? Thank you very much.
Hello,
Can you please create a support ticket also provide login details while you open a support ticket.
Thank you.
Hi – we’re interested in using your theme. Do you have any examples of real, live websites using the Museum theme? Thanks!
Hi
sorry for late reply , we don’t have any but our demo is real 
It’s a beautiful theme but the feature picture thumbnail doesn’t accept picture well. They don’t fit right. You supposed to code your theme to make sure featured images are reduce to fit inside the frame while keeping aspect ratio. It shouldn’t have area missing.As a museum theme, you should have made such a way that it shows high quality images. Even when reduce the size to the same size as the one being replaced, it still cut out. Good looking but very bad theme.
Hi,
Feel free to purchase our theme.
We will do all possible solution for you request.
After purchasing theme you need to create a support ticket for the same, we will do changes immediately.
Let me know if you have any query.
Thank you.
Hi there! Just wondering if there’s an update coming soon? Visual Composer has had an update and wondering if this will be available in the next theme update? Thanks!
Hi,
Give me your email, I will send you updated plugins, or you can send test email to us WordPressQATeam@gmail.com Thank you.
Hello just purchased the template and i am unable to upload the jason file. can’t find wp-import under tools.
i have facing problem installing the theme how can i install the theme , which folder file need to upoad the server kindly give me sugession,
Hi,
Kindly open a ticket at https://wpbox.ticksy.com/ Our support staff will guide you with the steps to help you.
Thank you.
Hi, I´m trying to edit contact map and other elements but the edit area appears empty. Please help.
Hi,
Kindly open a ticket at https://wpbox.ticksy.com/ Our support staff will guide you with the steps to help you.
If you want to find contact form fields, its there in “WordPress Admin => Contact => Contact Forms => Edit the Form”.
Thank you.
So, how can I install the same layout that I saw in your preview?
Hi,
Kindly open a ticket at https://wpbox.ticksy.com/ Our support staff will install a demo same as our preview. While you open a ticket, kindly provide empty WordPress, URL, and WP Login details.
Thank you.
