Hi Neil,

It seems correct to me: https://cl.ly/pM8k

There is a 100% width added by default that you just have to reset:

.header-four-aside { width: auto; }

But instead of floating you could just use absolute positioning to position this content on desktop.

You are a life saver AJ. I figured it had to do with the width, but I was making it much harder than it needed to be. THANKS!!

You’re welcome, if you need anything else let me know! Otherwise have a great weekend

- AJ

Hi,

This seems to be all cache related. I see you are using some function to remove the version number from your scripts. This means you need to clear not only all your site cache but also your browser cache.

I always highly recommend against removing version numbers on the site.

- AJ

ps: your site is loading both old CSS and JS files so you likely see quite a few other issues until that’s cleared up.

Hi Frank,

Thanks for the heads up! Since you don’t need the plugin anymore I recommend just deleting the plugin from the server and making sure your theme is active under Theme Panel > Theme License to receive updates through my own API

- AJ

It worked but I’ll be waiting for the official update. Thank you, good luck for the release!

Sounds good, it should be ready by tonight (12pm currently my time), so if you find anything else let me know!

- AJ

I will! Thank you again!

Hi,

Normally your logo would be a single image, so if you want a graphic and text they would both be on the same image. That’s why the text is removed when you upload your custom logo.

However, if you do want to have an image logo and static text you could easily add some static text via a theme hook – http://wpexplorer-themes.com/total/docs/action-hooks/ – where the logo is placed, then use a little CSS to style it.

Here is an example snippet: https://wpexplorer-themes.com/total/snippets/add-subheading-logo/ – this of course shows it under the image but you just use CSS to move it next to the image.

However, placing the text with the graphic in the same image is the preferred method which most sites use for responsiveness but also so when your logo is shared places people know what it is as your brandname will be with it.

- AJ

Thank you AJ, I will follow your tip, it’s a great idea, thank you as always.

Hi AJ, The YP team released a new update that fixed all the problems.

I want to ask you for a question: why this custom css I added previously doesn’t work anymore in total with the new update?

/* BORDER TO SINGLE PRODUCKT IMAGES */ .single-product div.product .images .woocommerce-main-image img { border:1px solid #e3e3e3; }

I’d like to have a border around the window of the single product. Thanks in advance,

Bob

This issue is with recent WooCommerce updates since version 3.0. It would have to be added like this:

.single-product div.product .woocommerce-product-gallery__image img { border:1px solid #e3e3e3; }

The problem is with the new way WooCommerce galleries work (animates to the side) you will see this border as it animates.

- AJ

Hi Robert,

CSS Hero should work perfectly with Total we have tested it – http://www.wpexplorer.com/customize-wordpress-csshero/

Usually when a plugin is stuck in “loading” mode it’s either due to another plugin conflicting (do you have any other plugins on the site that you can try de-activating) or it’s due to a server error (most common being a low memory limit – http://wpexplorer-themes.com/total/docs/increasing-memory-limit-to-php/).

Do you see any errors in your browser console?

Did you already ask the plugin developers? It is a premium plugin so you should ask them if you are having any issue.

Personally I prefer the Yellow Pencil plugin though – http://www.wpexplorer.com/customize-wordpress-theme-design/

- AJ

Nope for example I want a page where you can choose between 3 different topics. In this page you can choose the topic clicking in one of the 3 “hover box” and when you click on them it takes you to the desired page.

To sum up what I want to do is to make the “hover box” element act like a button.

Hi Aj, I’ve managed to do what I was trying to do with the Image banner. So dont worry.

Thanks a lot.

Awesome!

This is a bug with the theme, thank you for the heads up!

Here is the fixed file: https://cl.ly/pLGu

I will be releasing a 4.5.5.1 update most likely tonight or tomorrow with any bug fixes reported from the 4.5.5 update. Thank you for letting me know of this one!

- AJ

Screenshot https://ibb.co/bTofFc

Did you install any other plugins? The one at the top looks like it’s coming from somewhere else. Total only has 1 like this: https://cl.ly/pKx7

- AJ

Indeed another plugin created such problems. Thanks for the help.

Hi,

Thanks for the quick reply. I went to the docs page and saw that the plugins currently included with the theme are Visual Composer 4.2.1 and Slider Revolution 5.4.5.1.

These are the versions I have and am being prompted to update to versions 5.4.5 and 5.4.7 respectively. Is this where the problem lies?

When I try to update, I get the following message:

Downloading update from https://wuwei-inst.org/wp-content/themes/Total/framework/plugins/js_composer.zip…

Download failed. cURL error 35: gnutls_handshake() failed: A TLS fatal alert has been received.

Marko

Hi Marko,

A cURL error is a server related error, which is what I assumed was going on as mentioned in my last reply. You would have to contact your host to fix this. Or if you are using a security plugin on your site (such as iThemes Security or All in One Security) try disabling the security plugin while performing the update as it may be blocking the files.

If you can’t get the server fixed up then you can do as mentioned previously and update via FTP.

Unfortunately since the error is from the server there is nothing that can be done in the theme itself

- AJ

Hi AJ,

I figured it was a server issue. Thanks for your quick help. I’ll give FatCow some time and then I’ll try the FTP option.

At least everything is still working fine.

Thanks again,

Marko

Hi,

The issue here is you have placed your logo inside the Top bar and then removed the logo from the default header which has a menu added to the right (header style 1). The easiest solution would have been do use a different header style where the menu was under the logo such as header style two or three – https://wpexplorer-themes.com/total/docs/header-styles/

You can keep things how you want but you will need to add CSS to reset the default menu position. Like this:

body .navbar-style-one {
    position: static;
    left: auto;
    right: auto;
    margin: 0;
    top: auto; 
}

But you are going to have some issues responsively unless you change the default mobile menu toggle style – https://wpexplorer-themes.com/total/docs/mobile-menu-toggle-styles/

The ideal solution would be to use a different header style as mentioned first with the logo in the actual header and not in the topbar to prevent any sort of design issues.

The arrow on the dropdown can be removed in the Customizer by selecting a different dropdown style under Header > Menu : https://cl.ly/pJkz

But if you switch to using header style two or three as mentioned previously these arrows won’t show up, they are exclusively for Header Style 1.

Example demo using header style two: http://totaltheme.wpengine.com/classy/

I don’t see any jumpiness: https://cl.ly/pK3F

- AJ

Hi,

1. Thanks for the heads up. I will add a CSS to fix this. It’s very simple:

@media only screen and (max-width: 959px) {
    body.wpex-share-p-vertical.wpex-docready { padding-bottom: 38px; }
}

Sorry I should have noticed that!

2. They should be colored. Example: http://totaltheme.wpengine.com/webdevelopers/why-you-need-a-website-for-your-business/.

Did you modify the social share file at all via your child theme? I did change some classnames in the update to prevent conflicts with 3rd party plugins.

Also did you clear all your site cache?

3. Oh I see the issue with the colors is with the social share module, I will fix that right now. Also, the social share module didn’t have a vertical position previously so I will add that and make sure that the email is also available. Thank you for reporting the bug!

4. The default has been set to overlay, but you can still select the push method in the Customizer at Customize > Header > Mobile Menu and enabling “Displace” – https://cl.ly/pJgY

5. There is no Dynamic option in the “VC Template Section”. So I don’t understand the issue.

For custom post types since you can’t access them in the Customizer (it would be impossible to add settings for all custom post types and a very bad idea). You will need to use code, example: https://wpexplorer-themes.com/total/snippets/define-dynamic-post-template-via-code/

It’s always been this way.

Or if you are using the Post Types UI plugin you can add the template in the plugin – https://youtu.be/eGYuBjqkj8Q?t=6m35s

6. It’s just too much bloat to add a 3rd option, but it’s very easy to add your own style and move it via some custom CSS or just use a different share plugin. I was getting way too many requests to make the social share fixed and that’s how pretty much all the top sharing sites/plugins work so I had to make the switch to make things more modern and better for the majority of customers.

7. Correct, the author bio won’t display if there isn’t an excerpt because it would look strange. But you can easily filter out the author bio data since Total has a filter for this named “wpex_post_author_bio_data” ( https://wpexplorer-themes.com/total/docs/use-filters-wordpress/).

Example:

add_filter( 'wpex_post_author_bio_data', function ( $data ) {
    if ( is_author() ) {
        $data['description'] = 'Your custom description here';
    }
    return $data;
} );

You can alter the following post_author, avatar_size, avatar, author_name, posts_url, description.

- AJ

ps: I will be releasing a 4.5.5.1 update with all the bug fixes reported by users most likely in a few hours. If you see anything else let me know. https://wpexplorer-themes.com/total/upcoming-update-changelog/

- AJ

Thanks for all replies. İn 7th question, can you say how display staff position automatic for description, please. My php knowledge is not good.

Sure I can help with the code.

Are you using this function to connect the staff? – https://wpexplorer-themes.com/total/docs/link-wordpress-user-to-staff-member/

Because that’s the only way to relate the current author to a staff member.

- AJ

The part above about not being able to delete other themes has been resolved. GoDaddy tech support reset the permissions or whatever to fix that.

As for missing Total theme update at wp-admin, I’m running the Envato Market plugin, if that matters.

Disregard. Checking back this morning, the update notice was there and we were able to update. Thanks.

Awesome! WordPress does cache the update notifications so it can take up to 24 hours to see the notice. One thing to mention though is you can now enter your license at Theme Panel > Theme License to receive the update notices instead of using the Envato Market plugin.

or maybe a way to tweak de toggle bar? using it as a side menu? and showing it from a button in the icon menu?

• Sidebar menu, yes you can via PHP. Example snippet: https://wpexplorer-themes.com/total/snippets/sidr-menu-widgets/

This menu works by grabbing a list of elements and then injecting them into the sidebar area.

• The Overlay and toggle menus use basic javascript to grab the menu items from the header. To add more content you’ll need to inject it with javascript.

Sounds like you want to add an “extra” menu to the site as opposed to actually tweaking the mobile version based on your second reply. There are tons of plugins you can use for that, example:

- https://codecanyon.net/item/superfly-responsive-wordpress-menu-plugin/8012790 - https://codecanyon.net/item/slick-menu-responsive-wordpress-vertical-menu/17723518

AJ

Hi Neil,

There isn’t any class added for non-woocommerce pages (there is no point for this, but also because WooCommerce is a plugin which means by default all pages don’t have WooCommerce).

The CSS I was recommending would be something like this:

.your-menu-item-classname { display: none; }
body.woocommerce .your-menu-item-classname { display: inline-block; }

That said, some pages WooCommerce doesn’t use the woocommerce class so you may have to target them differently.

- AJ

Hi AJ,

Thanks for getting back to me on this.

I added the policy links to the bottom of the pages on the entire website. This might be what I need in the long term, but just so I have this for reference solution in the future…

I had recalled this code you had given me where I only wanted to show the breadcrumbs on the woocommerce pages which worked well:

add_filter( ‘wpex_has_breadcrumbs’, function( $bool ) { if ( function_exists( ‘is_product’ ) && is_product() ) { return true; } if ( function_exists( ‘is_woocommerce’ ) && is_woocommerce() ) { return true; } if ( function_exists( ‘is_cart’ ) && is_cart() ) { return true; } if ( function_exists( ‘is_checkout’ ) && is_checkout() ) { return true; } return false; } );

So now that I have all the pages with the policy links at the bottom, is it still possible to target that one link (Returns and Refunds) so that it can only show up on the above woocommerce pages?

Or

Would it be possible to target the Total theme’s wpex_hook_footer_bottom_inner for example across the website to not show this?

Or am I just entirely way off base on this stuff?

Thanks AJ Neil

Hi Neil,

Yes you could add the links either in the breadcrumbs or in the footer inserted. Or you could also hook into the footer bottom menu to add new items via this hook: https://developer.wordpress.org/reference/hooks/wp_nav_menu_items/

But honestly links like refunds&returns should probably be added site wide or added to the WooCommerce account page. Example: https://www.sellwithwp.com/add-refund-requests-woocommerce-customers/

- AJ

Hi,

1. The theme uses index.php for all archives including the staff and portfolio category archives. As it’s not needed to create separate files for each.

If you need a custom template for this plugin you could create a new taxonomy-staff_category.php file in your child theme.

But Total uses a function called “wpex_get_index_loop_type” to get the correct entry files based on the current post type. This function has a filter as well “wpex_get_index_loop_type”.

I’m not familiar with that plugin but you could ask the developer if there is a filter you can hook into during the filter request so you can modify the return value for the wpex_get_index_loop_type filter since by default it uses get_post_type().

2. If you are making changes to theme files you should do this via a child theme, never edit the main theme files. For example if you modified the file at partials/social-share.php then you should copy that file and place it in a child theme – http://wpexplorer-themes.com/total/docs/child-theme/

You shouldn’t ever have to modify theme files though there are many filters/hooks you can use instead:

• http://wpexplorer-themes.com/total/docs/action-hooks/
• https://wpexplorer-themes.com/total/docs/use-filters-wordpress/

I am actually releasing an update today and I added a new filter for the social links so you can add or modify any link via your child themes functions.php file instead of overriding the whole file which is more efficient. After updating let me know and I can write a snippet for you to use as an example.

- AJ

Hi,

The menu dashboard is part of WordPress so it’s outside the scope of the theme. By default there isn’t a duplicating setting (most websites will only have 1-2 menus). But there are plugins out there you can use such as this – https://wordpress.org/plugins/duplicate-menu/

- AJ