1051 comments found.
Hi, great theme but I can’t access my password for the support forum? It says sent but I never receive it? E) contact@geelongtours.com.au (I supplied my purchase number and can do again if needed). Is there a direct email for support? I need to know the correct way to bypass the Woo Commerce booking system and use an external booking software link? So still keeping the current tour layout and when BOOK NOW is clicked it redirects to an external booking software link. Also if I want to remove the side bar completely on certain tours that only book via PHONE? E.g I have multiple tours from multiple companys that all use different payment methods (phone only, external payment software such as REZDY, etc) and each individual tour needs to accomodate for these. Please help asap as I am in a rush with this one.
Now when I try to register for support I get this “That username is not valid for this item purchase code. Please make sure you entered the correct username (case sensitive).”
Hi. The name you registered on the http://support.physcode.com/ site will check it
Hi there, how do I change the fonts? I set the body font and the title font in Typography, but it does not make any difference to the fonts on the home (or any) page?
I’ve figured it out…. Empty the cache…. Seems obvious now I type it out…
Hi, great theme but I can’t my password for the support forum? contact@geelongtours.com.au (I supplied my purchase number). Is there a direct email for support? I need to know the correct way to bypass the Woo Commerce booking system and use an external booking software link? So still keeping the current tour layout and when BOOK NOW is clicked it redirects to an external booking software link. Also if I want to remove the side bar completely on certain tours?
Hi. You can config booking now in Theme Options -> Tour Setting -> Single Tour -> Custom Form
Hi, I am very interesting to buy your theme. But, can you help me to change your URL format like http://travelwp.physcode.com/home-4/tours/camping-americas-west/ change to http://travelwp.physcode.com/home-4/travel/camping-americas-west/,
Hi henryzhangx1
You can easy change slug by edit slug of page.
Thanks.
Hi, system won’t let me log into the complicated forum to register an offical support question (it said “A password will be e-mailed to you” but alas I never received a password)
Hi. Please send a email to info@physode.com We’ll check it
1. How can I list only featured items? right now it lists only random/all or by category. (urgent) 2. I have tried few times to register in support. But Did not get any emails which should contain the password. (semi urgent) Note: I have already checked the Spam/Junk Folder
Hi. You config product sorting of WooCommerce
After update header is not like what it supposed to be before please guide me
Hi. I has reply email. Please check your email
Hi,
I have a problem with search tool, when I set product data to “Simple Product”, the search tool doesn’t show anything, but it’s work fine when I set product data to “Tour”, while I have to set it to “Simple Product”
Can you help with this? Thanks
Hi resyahid
Are you purchased item?
Button “Search Tours” is only search Tours, not search product. If you want search all (have product), you can click search on menu as image http://prntscr.com/ib866k
Thanks.
How can I add it?
Oh I have found it on widget, thanks for you fast response 
Ok. If you need any support please create a topic on http://support.physcode.com/ We’ll support you
Hi,
I activated the WooCommerce Deposits – Partial Payments plugin. But it is not working. Should I custom this plugin for the tours? I can see the codes about Woocommerce deposits on booking.php, but as I said it is not working.
Thanks.
Hi SecTravel
To WooCommerce Deposits run normal with system travel tour, We need custom it. You can create topic at the http://support.physcode.com/forums/forum/travelwp-wordpress-theme. We’ll check and reply for you.
Thanks.
Hi SecTravel
We updated the new version Travel theme compatible with plugin WooCommerce Deposits – Partial Payments
Thanks.
How can I change the yellow base color, for another?
Hi MarTtinus4k
You can easy change color at the theme options http://docs.physcode.com/travelwp-wordpress-theme-documentation/#theme-options-4
how can I declare on a trip that I have 100 tickets available?
Hi rafapag
You can use manager stock for this to show it.
Thanks.
where is this?
where is this?
where is this?
where is this?
Hi rafapag
You can set it at the Backend https://prnt.sc/iad2yd and it show onf frontend https://prnt.sc/iad300. And please don’t spam
Thanks.
hello , thanks for quick reply but i have not this option in my woocommerce tour product .
Are you purchased item of us?
If purchased you can create topic on the http://support.physcode.com/forums/forum/travelwp-wordpress-theme/. We’ll check for you
Thanks.
Hello! I would like to buy your theme as it covers me in most things that i need.i want to know if it is possible to do some things thati want. 1)as far as i can see the theme has car rental system.what i need is rental system for cars,bikes and boats.is there any way to categorize these in the theme so it can work as i want?or clone the car rentals somehow in order to use it for boats or whatever else i need? Or has it only the car rental and i cannot somehow have anything else but cars?... 2)Furthermore,i would like to know that if make a reservation for a house at a specific date,in English language (using WPML) the reservation would also be shown in the other languages.So if another client tries to book with another language(Spanish for example) it will show the house is not available at that date. answer me these questions plz so i can buy it as soon as possible! thank you!
Current the theme doesn’t have car rental system. You can use another plugin for this. We can integrated that plugin with the theme with small fee. Please send an email to info@physcode.com what the plugin you want to used we will estimate time and effort to you.
2) I am sorry the theme doesn’t have the option.
Prepurchase question:
Is it possible to show:
“Only few places available”
“The journey is fully booked” (still list the tour but fade out the picture or inquiry button)
Is it possible to hide booking feature and show inquiry only?
thank you!
Hi, Thanks for interesting in our theme. For your question, “Only few places available” you can add this in description of the tour. “The journey is fully booked”, We will add the function soon. I will alert to you when it is available. “Is it possible to hide booking feature and show inquiry only?” Yes, you can do that, in the theme you can use booking form or inquiry or both. Let me know if you have any questions.
Hi, I recently purchased this theme and I have problems importing all demo content. Need an urgent fix for this.
Thanks.
Hi. Please send me info wp-admin to info@physcode.com or create a topic on http://support.physcode.com/ We’ll check it
Hi. I am interested in this theme. My question is: can I remove the shop from the template? I don’t want people to see in the page with details about the tour the “book the tour” option. I want them to see only the “send enquiry” option. Thanks.
Hi crstinne
Travelwp system allow you easy remove shop at the backend and easy set option for show only form “send enquiry”
Thanks.
Hi Website is taking too much time to load especially header.please suggest any plugin
Hi. We have reply email. Please check it
Hi. Header slider is taking too much time to load, header image is getting load in installments.
Hi. We have reply email. Please check it
Hello, I’ve got common issue, demo importer gets stuck on 99%. any help ?
Hi. You try increase PHP Memory Limit and try again, Please see https://premium.wpmudev.org/blog/increase-memory-limit/
Hi on login popup on header bar there is no option of register can you please check it
Hi. You go to Settings -> General Settings and choose Anyone can register and config in WooCommerce -> Settings -> Customer registration
Hello,
On moobile devices content of tour pages are not showing up, what is the problem?
Hi. Please send me info wp-admin to info@physcode.com or create a topic on http://support.physcode.com/ We’ll check it
