Hello, Thanks for purchasing our Theme. Can you please check is your server has PHP zip extension & CURL enable? Cause demo data first load from my server as zip then install.

If your server has cPanel then you can enable it from cPanel or ask Hosting.

If still issue then send me WP admin and FTP access support@radiustheme.com

Thanks

Hello, From Theme go to detail then try may be it will work.

Thanks

Sir I tested it is ok. Can you please send me site url and admin access to support@radiustheme.com I will check.

Thanks

I think I was confused that the nav bar on the home page didn’t start off white. I now realized it was doing it everyone else, just not on the home page…maybe consider that for a feature for the next update. Thanks for the quick reply.

ok noted !! Thanks

Hello,

Thanks sir for purchasing our Theme.

1) By customizing code in child theme we can active it.

2) which schedule can you please send me url or screenshot.

Thanks

Hi!!

I can’t add you any screenshot in this ticket system in themeforest.net, if you tell me your e-mail i send you.

1) Yes i want to put the social icons in left, what do you need??

2) the section of the schedule is http://casinodegranollers.com/test/classes/ if you need the login tell me in private and i give you or your private ticket system.

Thanks!!

Eugenio

Please send here support@radiustheme.com

Thanks

Hello,

Thanks for notify me.

Sir we noticed it before but since it’s a minor issue and things are working fine without it we kept this issue in our low priority list. We save in database so if empty it don’t save and when retrieve empty fields skip.

But its in our mind so we’ll look into it in future.

Thanks

Hello,

Please send me WP admin and FTP access? support@radiustheme.com

This error message tell default WP path core file.

Is it new site or existing site?

Thanks

Hi, I replied you yesterday my theme don’t use any plugin name “plugins/cmsms-content-composer”

We use WPBakery Page builder that folder name is “js_composer”

Error coming from your install plugin please delete that then try.

Thanks

Deleted the plugin. but while re-uploading the theme I am getting a fresh error.

“PHP Warning: Error while sending QUERY packet. PID=463260 in /home/zadmin5678/public_html/wp-includes/wp-db.php on line 1924”

What is this about?

Hello,

Please send me WP admin and FTP access? support@radiustheme.com

This error message tell default WP path core file.

Is it new site or existing site?

Thanks

Hello, Thanks for purchasing our Theme. Sir we already fixed this issue will release in next version. Please send WP access of your site support@radiustheme.com I will implement it now on your site.

Thanks

Hello, Thanks for purchasing our Theme. Sir we already fixed this issue will release in next version. Please send WP access of your site support@radiustheme.com I will implement it now on your site.

Thanks

Hello,

Error Path tell this plugin not my theme default plugin. Please disable others extra plugin then install demo.

If still face issue then send me WP admin and FTP support@radiustheme.com and tell which Home page you want I will install demo for you.

Thanks

Hello, We use Yoast SEO plugin https://wordpress.org/plugins/wordpress-seo/

Thanks

Hi, Sorry I don’t get your question fully. CTA just button is linkable.

Thanks

Hello,

From ThemeOption you can set a common banner for all pages.

Thanks

Hello,

Thanks for your interest. You mean booking. Sorry we don’t add booking system. You can do this by 3rd party plugin. In class page we have join now button url.

Thanks

i am asking about accepting payments with woocmmerce shop on you theme? which payment gateway it supports?

I see woocommerce we have just default payment gateway if you need others gateway you can use that. That is related with woo-commerce.

Thanks

This Logo is main Logo can not hide for some pages.

Is not there any trick or CSS that I could apply?

if want to hide from class detail then write this css

Thanks

Hello, Is it in Woocommerce when user go to buy product? Yes please mail me url & admin access support@radiustheme.com

Thanks

Hello,

Have you updated latest version of Theme? If not please update we added last week.

Sir we own Extended license of Page Builder & Layer Slider this two plugin is Bundle with Theme. See detail https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Thanks

Hello,

I see from Page Builder it is set 50 % ie 6 grid make it 12 grid.

Thanks

Hi, Have you imported demo data? If don’t import demo data then you need to add data manually then set Home 5 with different addon.

See https://prnt.sc/i7072i

Thanks

I think problem with the plugin better use alternative plugin. So is CF7 ok now?

Yes, with the adaption of cf7 is working well. I’ll try contacting the plugin dev’s and let you know if there is any solution to help others maybe in my situation. BR

ok