131 comments found.
The pin product barner module does not show the prices
We’ve sent support email for you. Please check it.
What’s gone wrong with .owl-carousel element after 2 last updates? Carousel elements don’t count rows as it set in admin panel, single product images became 1/4 width… It’s only mine customization problem?
We do not know yet what your issue is.
Please contact mail: nasathemes@gmail.com
We will support you.
Regards,
There is a possibility that in the search engine of products in addition to search by the description can be searched by the SKU?
Please contact mail: nasathemes@gmail.com
We will support you.
Regards,
How do I place the menu categories in the left column of home
We’ve sent support email for you. Please check it.
Hello, does it come with a demo start package or should it all be setup manually ?
Hello,
The theme inherited the 1 Click Auto Installing feature. So, it’s very easy to install the theme.
If you have any questions when use this theme, our support team will help you 24/7.
We hope you will happy with this theme.
Kind regards,
Nasatheme team
Hello, I love the theme concept, but with so many themes to choose from, I would really love to test the admin. It would be great to see how much can be changed via the admin compared to custom changes. Thank you.
Hi,
The testing admin panel is not available in the our demo purpose. The theme built with the lot of features and options. So, we hope you will happy with the theme.
Have a nice day!
Well I took a chance and sadly this theme is nothing like the live one. Thus I’m requesting a way to get a DUPLICATED COPY of your demo site. Without this, there is ZERO way to guess how everything works. Please advise and thank you.
I have a very large space in the footer, I have edited it but not where to remove it
Hi,
You can edit in el_class of row setting as image: http://prntscr.com/ivp4b1 padding-[top | bottom]-[10 => 150 (px)]
Hope it can help you.
Regards,
Pre Sales Question
Is it possible to restrict product compare to items within the same category?
Hi,
Function compare products was extended of Plugin YITH WooCommerce Compare.
You can view more at: https://docs.yithemes.com/yith-woocommerce-compare/free-version-settings/general-settings/.
Regards,
Hi, May i know please how to do like this Customer Support ?
https://prnt.sc/iu0ra9Hello,
We use jQuery + Css to do it. Thank you.
Regards,
Hi, thank you for your reply !
i mean how to do like this customer support from the theme ?
i want to customize like this customer support in the theme homepage
May i know how to do this please ?
Done
I cant make the blog page look like in your main demo. I dont understand.
All my images looking strange even though im using the same as in demo.
Please look here: https://kommune.welldana-innocare.dk/blog/
Hello,
We check that link and it is not as page blog of our demo, May be you need setting more in dashboard.
Please follow images: http://prntscr.com/ir0lu5 => And page content don’t need include anything: http://prntscr.com/ir0n22
Hope it can help you. Goodluck your job!
Regards,
Hi, I can’t find were can I set my Google Maps API key for the Maps addon for Visual Composer. Maps work but I assume there’s a way to use my own key right? Is it hard coded?
Also, is there a way to enable zoom, pan and controls on the maps?
Hello at http://digi.nasatheme.com/homepage-4/ i’m trying to find the icon add to cart ? because isn’t showing need to login to single product to click add to cart ??
Hi,
Yes, As our design,button “add to cart” will be hided in loop product by css, widget list (http://prntscr.com/ijimvy),
It only show in single product, shop page at view list (http://prntscr.com/ijinoc)
If you want show in grid loop, you would need custom show it in css.
Thank and best regards,
NasaTheme team.
Hi, are you aware of any compatibility issues with WooCommerce latest version released today (3.3.2)?
Hi,
We have updated DIGI up to 1.2.4 compatible with WooCommerce 3.3.2,
You can get it from stock of envato (https://themeforest.net/downloads).
Regards,
Thanks… but there’s another WooCommerce update (3.3.3). Is it safe to update?
Yes, you can update to WooCommerce 3.3.3
Regards.
Thanks
Hello, it will have a new update soon? Because WooCommerce. Thanks
Hello,
We will update digi in next few days.
Best regards.
Dear all,
Digi has version 1.2.2 compatible for WooCommerce 3.3.x
Thank and best regards,
Thank you!
Does this theme support RTL?
Dear Sami652,
The first, Thank you for like our theme.
Unfortunately, Our theme has not supported RTL.
Best regards.
Hi.
Your theme seems to bug the external payment gateway from bamboora/Epay.
Please add product to cart and go to payment, you will see the input fields are bugged when Digi theme is installed. https://welldana-innocare.dk/
Please write fix to this in the reply.
Thanks
No, it is this window: https://gyazo.com/15fb41ae75b5c2895527c77f55f5d022
This payment window is frozen and i cannot put in payment details.. This only happens when Digi theme is activated
Hi,
The theme inherited from the WooCommerce functions structure. Therefore, it can compatible with almost the payment plugin. Unfortunately, it got the issues with this plugin. We’ve checked and we not yet find this cause.
Could you help us contact with the plugin developer to detect this issues. And tell us about the plugin developer reply, we will try to improve theme for compatible with theme if the developer need the our help.
We would like to apologize for any inconvenience caused.
Kind regards,
NasaTheme team
This is the comment from the payment processors technical support team:
Thank you for the submitted.
I have received a response from developer. They say that the payment window does not freeze.
On the other hand, you load some CSS on your window It appears that you load it twice and thereby throw overlay from one on top of the other.
You have to look at your own code, there is nothing wrong as such, but you load the code several times.
Hope it makes sense and it will be resolved soon 
Hi, Please could you contact us with email: nasathemes@gmail.com. We will support you.
Regards, NasaTheme team.
Dear Nasa Theme,
I love your theme and look, almost exactly what I’m looking for. However, I have one question: is it compatible with any price comparison plugin? I want people to be able to check on the product page, where they can get this product and for what price.
Hi,
Thank you for your interested with the theme. This theme built on Wordpress and it can compatible with all the comparison plugins on the https://wordpress.org/plugins/
We recommend you should use the YITH Compare plugin (https://wordpress.org/plugins/yith-woocommerce-compare/) for best performance.
We hope you will happy with this theme.
Kind regards,
Beautiful theme with many possibilities to customize. I am not a programmer but with the Digi theme I have done this website: https://www.agrivalsugana.it/. My requests for support were answered immediately. Very professional.
Thank you for using our service !
*Notification in my wp dashbroad: “Hola! Would you like to receive automatic updates and unlock premium support? Please activate your copy of WPBakery Page Builder.”
I have lisence buy themesforest and api key but not actived WPBakery Plugin? Help me! thank!
Hi, Please i need your held to make “Products – Deal” ? How can i do that? Thanks
Hi,
So easy,
Please work as image
Set product deal: http://prntscr.com/hdbz02 => http://prntscr.com/hdbzlf
Setting shortcode special deal in page: http://prntscr.com/hdc1bj => http://prntscr.com/hdc1qc
If you have issue with digi, Please contact us (mail: nasathemes@gmail.com), We will support you.
Regards,
NasaTheme team.
thank you very much !
Dear Mr benito225,
Thank you very much for using our service!
If you do not mind, you can rate 5 stars for our theme at http://themeforest.net/downloads
Working together, we’ll support build your site better.
A huge thank you from NasaTheme in advance!
