588 comments found.
Hi,
I’m trying to upload the wordpress install file but when its finished appears a bug message and cant complete the task. How can i fix it.
Hi,
Please check your server PHP configurations, they should be a minimum as follows:- max_execution_time 600
- memory_limit 256M
- post_max_size 32M
- upload_max_filesize 32M
regards
I am using Splash theme and it seems that it has caused an error on the feed page. I go on my feed page : www.example.com/feed, instead of showing feeds, it shows blank. The feed page is working fine when I deactivated the Splash theme. How can I fix it? Haaretz
Hi
Please open a new ticket, our engineers will help you.
Regards
hello I’m having the exact same issue as Manzolini who reported the logo disappears on Header 2, I already created a ticket…I’m wondering if you can share a quick fix? Thanks
Hi,
You need to add your logo as a custom link and enable “Megamenu use logo” option from the Menus section.
regards
Thanks for the prompt reply 
Worked great
You are welcome
Hi, is it possible to purchase images from this template?
Hi,
You can purchase them from Fotolia.com
regards
Hi. Presale question. Are you going to release version for Fighting sports like MMA of boxing. kickboxing clubs?
Hi,
Unfortunately, we are not planning to release a new layout for fighting at the moment.
regards
Question, I am trying to figure out how to edit the colors of the Pricing Component, I cannot for the life of me figure it out. Also, do I need to buy WPBakery?
Hi,
WPBakery Visual Composer plugin comes with an extended license, so you don’t need to purchase it.
Also, Pricing Table colors depend on your default Color skin. So if you want to change it manually, it needs to use extra styles.
regards
I am not sure I understand the “extra stykes”. what are you referring to?
“extra styles” – is Custom CSS for changing colors manually.
regards
Do you know whwere in the css that class is housed?
You can find the needed CSS files in this folder “...\wp-content\themes\splash\css\skins\”.
regards
How do I remove the slider from the shop page?
Hi,
You can disable the shop slider under Customize -> Shop section. Please let us know if there would any difficulties else.
regards
I may be interested in purchasing your theme for a local children’s baseball team.
We want the ability for a parent of a player to update their player profile on the site. Is there any feature currently in your theme that can handle this type of association and limitation as an Editor role?
Parent A should only be able to update Player A, Parent B should only be able to update Player B, etc.
If your theme does not do this already, can you recommend a plugin for this particular feature?
Hi,
Unfortunately, there is no such option in the theme by default and we don’t have an experience in using such plugins. But we can recommend you to offer this kind features in theme customization department.
regards
You know if its possible to change the background color of title on rev slider ? Blue on my website i want to change to black.. Thank you
Hi,
Please try to follow all instructions in this manual. You can create a ticket if it doesn’t solve the problem. Our support engineers will kindly assist you.
regards
Hey, Theme works very well but i install new update and some colors on slider change… and my logo on header (header 2) isn’t there … Can you help me ? Thanks
Just the problem of the logo who disappear …
Hi,
Could you please clarify where did you purchase the theme? If the item was bought from another account, please create a ticket with your site credentials and our support engineers will kindly assist you.
regards
Yes it’s not with my account but my problem didn’t change.. Impossible to see my logo in the header… can you explain me why ?
Could you please create a new ticket, our engineers will help you.
Regards
Pre-purchase question. Is it possible to combine elements from the basketball and football demo? For example, my client wants both, his basketball and football teams integrated into the theme. Is this possible?
Hi,
Unfortunately, it is not possible to combine the theme layouts as they have unique structure and styles. It needs to customize the theme templates in order to realize your request.
We can recommend you to offer such changes in our maintenance support department.
regards
Hi,
I would like to know if your theme would support Cricket sport. If required I can give you a dump of my website data for you to import and provide a demo for me.
Hi,
In the theme used SportsPress plugin which you can set-up for the cricket also.
regards
Hi,
Can I have a demo for cricket please?
Unfortunately, there is no demo layout for cricket in the theme. But you can download demo settings and configurations of SportPress plugin for cricket.
regards
Hi,
I understand that there is a demo settings. However, I would like to see a cricket demo on your website.
Sorry, as we previously mentioned there is no demo layout for Cricket in the theme by default.
regards
I would like to purchase this theme for a client. The client is running a charity that allows people to donate to specific children so they can have the funds to play youth sports. Do you think something like that would be possible with this theme? My client is envisioning a page that lists kids with their pictures and a button that says “Sponsor” below each picture.
Thanks
Hi
Unfortunately, our theme doesn’t have donation option, but you can use third-party plugins, besides this, some of our themes has integrated donation system:
http://pearl.stylemixthemes.com/charity/ https://themeforest.net/item/savior-charity-donations-wordpress-theme/10530112Regards
Hello all when RTL version will be released? Thanx
Hi,
We are planning to release RTL version within 1 or 2 months.
Thank you for your interest!
I asked this question 3 months go and got the same answer I wanna get the theme I have got your old theme: champions
Now we are working including JoomSports plugin, therefore RTL version release is declined a bit later. Sorry for inconveniences!
regards
Hi,
I really like your theme. Would like to check if your theme supports Cricket as a sport?
I really want my website ONLY for that sport. I’m looking for the cricket scorecard, how will it look. Can I have a limited time period demo of the backend?
Looking to hear from you.
Hi
Yes, you can choose any sports type in our theme because we are using SportPress plugin but unfortunately, we can’t provide backend demo service, all information you can see via our documentation.
Regards
Hi,
I am on SportsPress and I’ve been facing terrible issues. My tickets with them always seem to go unanswered. Could you help me out if I purchase your theme?
Hi
Yes, we should help with all problems with the same and plugins which come with it.
Regards
Hello, I am little bit confused about how to set the date and time for the matches in event, can you please explain me how that can be done
Hi
Please open a new ticket, our engineers will explain the process.
Regards
Hello there.
Congratulations for the very nice theme!
I would like to show this theme to my client and decide to buy it or not, but iam having a problem with the top bar which shows the price and a button to buy, until you close it.
Is it possible to share a link for the demo of this theme but with no buying top bars? Like this: http://splash.stylemixthemes.com/ with no top bar (buy this theme etc.).
Hi,
Unfortunately, there is no option to hide it by default.
regards
I’m getting an error from Sportspress. Any idea how to fix this? Template Overrides (SportsPress): event-blocks.php version 2.2.6 is out of date. The core version is 2.5, event-list.php version 2.2 is out of date. The core version is 2.5, event-logos.php, event-venue.php, player-details.php version 2.1 is out of date. The core version is 2.5, player-gallery.php version 2.2 is out of date. The core version is 2.5, player-list.php version 2.2 is out of date. The core version is 2.5, player-photo.php, post-excerpt.php, staff-details.php, team-lists.php, team-staff.php version 1.9.13 is out of date. The core version is 2.5
Hi,
The new version of the theme with updated SportsPress templates will come soon. But now you can use the theme with older templates and there shouldn’t be any problems with SportsPress features.
regards
regards
Hi,
You can use this custom CSS:
.stm-player-info .player-metric.normal_font:last-child {
display: none !important;
}
.stm-player-info .player-metric.normal_font:nth-child(7) {
display: none !important;
}
regards
Hi
The visual composer was not working correctly and i deactivated and deleted to reinstall it .
but i don’t see it is as a missing plugin to reinstall it again !
Please how i can reinstall visual composer in my site ?
Thank you
Hi again ! Is ok i did found the plugin and i installed it again .The problem still there though
Any idea why the visual composer is not saving the page in the Back end editor , but only in the front end editor ?
Thank you again
Hi,
Please try to deactivate all your extra plugins and check it once again. You can create a ticket with your site credentials if it doesn’t help. Our support engineers will kindly assist you.
regards
Hi and thank you for your quick reply . I did deactivate all plugins except visual composer , but still i cannot save anything in the back end editor .
I will open a ticket
Thank you again for the amazing Theme !! one of my top 5 themes i designed so far !
Thanks a million We will check your site and try to eliminate this issue asap!
regards
