187 comments found.
HI, Can I please have assistance in setting up your theme on my website ?
I have followed all the steps in the documentation but somehow it wont come out like in the demo. could you please help ?
Regards
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.
Thank you very much! 
Unable to Login on https://steelthemes.ticksy.com/submit/#100010849 , urgently need support on this template which I purchased please
Hi,
Sorry for the inconvenience. Please try again – https://steelthemes.ticksy.com/submit#100010849
Thanks
Hi,
i cant find language folder on theme. Why??
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.
Thank you very much! 
Hi Steelthemes,
I purchase your Cargo Hub WP theme recently.
Am almost done with the site but I can change the last footer which carries the copy right and company name.
Please help urgently.
Thanks.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.
Thank you very much! 
Good day please I’ll love to purchase your theme, I just need few details about you 1) please does your theme have tracking number or ID for items on the move. 2) Can admin monitor items with tracking number from dashboard 3) can user in front end track items yet to be delivered with tracking no or ID please? If so how fast is your support and 4) Do you offer future customization for this theme ?? Thanks
Hello.
Thank you for your interest in our theme.
1,2,3: Our theme does not have feature that you mention. We just use Contact Form 7. But, you can use plugin to add that feature for you site like: https://wordpress.org/plugins/order-tracking/4: Our theme comes with unique, creative and easy-to-use Customize page. If you need more information, you can contact us with email : iamsteelthemes@gmail.com.
Thanks again
Hi,
I have purchased a Cargo Hub theme from Envato Market for WordPress. While Uploading/Installing theme in wordpress, I am getting error. Below are the details - email = digitransformers@gmail.com Purchase code = 94f5e294-399a-4741-ba4c-6dd2f37d616c
Rgds Shiraz +91 9716199191
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.
Thank you very much! 
please help how to install
Why do not you answer
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.
Thank you very much! 
why you are not helping
Hi,
Please check your ticket
Thanks
Hi, very nice theme and have a good structure and very easy to modify. I have a question about the hooks inside inc folder, How can I override them I already created child theme and I want to change couple of things at the header, footer, breadcrumbs. Thanks
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.
Thank you very much! 
Sorry but there is bug with verify purchase with Envato, I click on verify and i return to same screen to verify again.
Hi,
Our support forum working fine. Please try again, if not works send mail to iamsteelthemes@gmail.com
goodday…i was searching for a complete courier wordpress solution and i stumbled upon your theme….but i will like to see how the courier works or know hopw it works…. i want something that where i can register parcels and their complete info, allocate id numbers to each parkage , be able to edit the info of the position of the parcel as it travels….inshort a complete courier application…....so does you application do that and if yes how can i c a demo…??
Hello,
Thank you for your contact.
Currently, the theme doesn’t this function. We will research and add it in next verison if it is possible.
Thanks.
why no body answer my question, i though your support is 24/7… poor documentation, poor support…
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.
Thank you very much! 
Hi, i just purchased the theme last few day, and i found out a bug, the service post under “Services” tab can’t use the WPBakery Visual Composer, may i know the reason? and please solved it asap
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.
Thank you very much! 
Hi SteelThemes,
I just purchase your Theme named Cargo, and has you can imagine i am making changes to the theme demo. I have looked for the “404 page” and the “search results page” and i could not find it. Where are those pages? And how can i edit them?
Best regards Paulo
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.
Thank you very much! 
Hello, I bought the theme Cargo Hub but I have some problem with the licence of the theme. ant its plugin. WPBakery Page Builder. When I click the activate button it connects to Envato account but it says “No licenses found”. What should I do?
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.
Thank you very much! 
Merhaba aldığım temayı aktif hale getiremiyorum nasıl yapılır Teşekürler..
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.
Thank you very much! 
Hello I received a theme from you a month ago I can not demo the way this theme is, can you help me to set it up
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.
Thank you very much! 
Hello,
I’ve just purchased this theme, but when I install, it doesn’t look like the demo?? do I need to install something different than the regular package to have the whole demo so I can customize it? my purchase code is: 6556c7ec-1a98-46c2-81d3-23a2986b069d and the website is www.skutouch.net
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.
Thank you very much! 
Hi;
I keep getting WPBakery license not being update in my plugins. I tried to connect to envato it says I dont have license. And if I edit any post or page then a footer “Edit with WPBakery” will appear. I dont want this. Any idea how to resolve this ?
Hi did you send the answer? If yes, please resend. It marked “supported”, but I did not get your email
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.
Thank you very much! 
Hi, I want to buy your theme but can you tell me in first: Theme is an framework made by you or is with framework as plugin? Or how is made? I want to know first. Thank you
Hello,
Thank you for your contact.
The theme is based by Underscore framework. You can check it here. https://underscores.me/Thanks.
Hello I can not find the licenses for the plugins could you help me find them please?
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.
Thank you very much! 
hi, Please i use demo data and i need to know how to remplace picture in the content buy my own image picture for the post-type service.i have a problem with the attribut ‘service_image=”1844”’ ,and i dont know how to replace this number by the number of my picture.thks in advance
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.
Thank you very much! 
Hi, I purchased the Cargo hub theme with the mindset that after installation, I would get atleast the demo site up, I can then customize from there. But all I got was a theme with a blank interface and didnt have the demo type homepage templates in the files.
Also, I noticed the installation package came with a lot of either redundant or free plugins which I have to pay for before I can use. For instance, the slider and some other plugins needed upgrade before I can be able to use.
Kindly support.
I
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010849 our support team will help you ASAP.
Thank you very much! 