13773 comments found.
Hello good afternoon, we have bought the theme, but we have a problem because we can not put a title above a menu link.
Do you have any idea how we can do this?
Attached an example image of what I need to do, basically is to put a title (without link or with) on a LINK of the menu.
http://c1090279.ferozo.com/wp-content/uploads/2018/02/header-example.jpgThanks you very much!
Hi,
Menu descriptions only work on side header styles. Could you please start a thread on our support forum – https://kriesi.at/support/ so we can provide you a workaround? 
Regards, Yigit
ok thanks you very much!
hi i have 1 pre sale question …i want to work java scrit code when hover has happend ….who can help me?
Hi,
Thanks for contacting us!
We do help with small customizations however for heavy customization, we might recommend freelancers
Let us know if you have any other questions!
Regards, Yigit
Hi I’ve succeeded with the installation, but I can’t import demo templates, I’ve a screenshot with message error if you want
Hi,
Sorry to hear about that. Could you please start a thread on our support forum – https://kriesi.at/support/ so we can look into it?
Regards, Yigit
Hey Man
I tried to register, but link sent to set the password is broken. It shows the message “Your password reset link appears to be invalid. Please request a new link below.”
my username is matsilverio, please, can you help me?
Hi,
Could you please start a pre-sale question thread here – https://kriesi.at/support/pre-sale-question/ and attach your information in private content field so we can reset your account?
Regards, Yigit
Hi, if I create another website with Enfold, do I need another API? Regards
Hi,
Yes, you can generate another API key for another website but please note each website requires a separate license – https://themeforest.net/licenses/standard.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
Hi Yigit, thanks for your quick reply. Of course, for a new project i need a new license. I just was not sure about the API.
For all: new website: 1 license + 1 API key
Best Regards A.
Hi, would you guide me to Support and Forum links?
Hi,
You can find our support forum here – https://kriesi.at/support/ and register here – https://kriesi.at/support/register/ and start new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/
Regards, Yigit
Thank you.
Hello, please can you guide me through getting the following on the enfold theme:
1) different types of fonts
2) different types of fonts and font sizes within a text block
3) how to get a div box
4) how to change the background colour for different sections or text blocks.
I’m doing this for the first time so please let your guidance be step by step.
Thank you.
I have installed theme but getting error on age and no plugin on back end! please check this link!
http://prncare.org/Let me know wat should be done!
Hi,
Your website loads and looks fine on my end. Have you figured it out already?
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
I am having an issue with theme for RTL. I have already put a support thread in your site.
thread number is #913664
Hi,
We have replied to your thread on our support forum. Let us continue there
Regards, Yigit
Hi there I just updated my wp to 4.9.4 and updated the thees with newest version (4.2.3) suddenly after updated i can’t edit my page , avia layout builder showing an endless loop icon . Same problem when i deactived plugin, also i tried to remove / delete the plugin.
I tried to make another wp , with newest theme. now is without Plugin (because thats a brand new wp and enfold themes) i import the page to this new wp, the problem is still the sam.
NOTE: Avia layout builder is working with create new page, but not working with edit page
Thanks
Hi,
Sorry for the late reply!
If you are still having issues, could you please start a thread on our support forum – https://kriesi.at/support/ and attach temporary admin logins in private content field so we can look into it?
Regards, Yigit
Hi Yigit, sorry for the late reply, i have resolved this issue. In fact i have to turn off the mod_security in my cPanel. But still confusing.. why ? because fo the oldest theme it doesn’t matter with mod_security set to ON.
Hello, I got a problem on mobile with the TOP menu of the sub menus. It doesn’t work. I already looked for a solution and found this: “Please go to Enfold theme options > Main Menu > Burger/Mobile Menu and choose to ”Clone title menu items to submenu”
BUT, I don’t have this option! -> “Clone title menu items to submenu”
Only: -Alwyas display submenu items -Display submenu items on click -Display submenu items on hover
that’s it.
I have the newest version of the theme incl. child theme.
Please help.
Hi,
We have replied to your thread on our support forum. Let us continue there
Regards, Yigit
Hi,
a few days before a user wrote about the issue with the video presentation. Your answered:
Please go to Appearance > Editor and under css folder edit shortcodes.css file and find following code in line 5202 #top .mejs-container{height: 30px !important;}
and change it to #top .mejs-container{height: 30px;}
We will include a fix in upcoming update
I have the same problem, but your solution not working for me. Can you please help me? Thanks a lot. Sue
I am sorry! It works! I just forgot to refresh the window… shame
Hi,
Glad it worked Sue! Let us know if you have any other questions or issues – https://www.kriesi.at/support/ and enjoy your weekend!
Regards, Yigit
Does anyone know of a plugin that would convert Enfold short codes to other themes?
I must now consider changing themes as the release version of this theme has had broken mobile menus since last June and nobody seems interested in restoring the white background, black text mobile menus to functioning order.
Please advise on either issue.
Hi,
Currently there are no known issues with mobile menu. If you are having any issues, please start a thread on our support forum – https://kriesi.at/support/ and we will gladly look into it
Regards, Yigit
False. Numerous users have reported mobile menu issues. Most recently on January 31st and the changelog does not show the issue having been addressed in code.
creare_creativita Purchased Jan 31
I have a problem with new versione Enfold. With the old version the mobile menu worked.
With the new version of Enfold the mobile menu has disappeared …
Why?
Hi,
If you are having issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
Please release valid production code that works. Once a Wordpress site is built, all the updates to the theme should occur without problem as the code should be tested fully before release/
Hi,
Once again, there is currently no known issue with mobile menu. If you are having any, that could be related to your installation or customization however we cannot help without seeing the issue. So if you would like us to look into it, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
Hi,
Do you have an exactly like this one, especially the header layout using your theme?
https://www.apartmenttherapy.com/local/boston
Hi,
Sorry for the late reply! Not exactly but Enfold has a similar header style – https://kriesi.at/themes/enfold-medical/. With some small customizations you could make it look very similar to your example site
Let us know if you have any other questions!
Regards, Yigit
Hi Kriesi,
I have a question regarding he TEXT-BLOCK module in Avia-Layout. I tried to change the font size below the text editor window but no changes appeared on the frontend. The text ist still displayed in the standard font size. Could you please help me?
Cheers, Thorsten
Hi Thorsten,
Could you please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
Done. Thank you!
Hi, on www.pergamy.com we’re having issues with the hamburger menu: once it’s open it can’t be closed again by clicking on it. Could you help us, please? Thanks in andvance.
Hi,
I just checked your website on my iphone and tried resizing browser window however i cannot reproduce the issue. I can open and close mobile menu.
If you are still experiencing the issue, could you please start a thread on our support forum – https://kriesi.at/support/ and let us know the steps to reproduce the issue?
Regards, Yigit
Hi, is not there a child version of the template?
Hi,
You can download pre-built child theme here – https://www.kriesi.at/documentation/enfold/using-a-child-theme/
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
Amazing Work, Good Luck With Sale
traivan98
Hi,
Thanks for your kind words!
Regards, Yigit
Hello, is there any way to manually install LayerSlider cuz I get the “LayerSlider couldn’t download your selected slider. Please check LayerSlider -> System Status for potential issues….”
Hi,
Can you please start a thread on our support forum – https://www.kriesi.at/support/ and post temporary admin logins in private content field so we can look into it?
Regards, Yigit
Hi,
In your first screenshot, you are using Masonry Gallery element (which is under Media Elements tab of Advanced Layout Builder) and in your second screenshot, you are using Masonry element (under Content Elements tab).
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
Brilliant, thanks.
How to change basket/cart icon?
Hi,
Please refer to this post – https://kriesi.at/documentation/enfold/change-icon-used-for-standard-theme-elements/
If you have any other questions or issues or need assistance on changing cart icon, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
