1458 comments found.
I was looking through the demos and documentation, and didn’t find functionality where clicking on a product image shows an extra large and/or fullscreen image. Doable?
Hi Roband,
Our theme have 2 function to zoom product images. One is inner zoom when you mouseover the image and one zoom full when you click on image, you only switch function on Theme Option.
Best regards
I’m setting up a new shop so started by installing the latest Wordpress 4.9.4 and WooCommerce 3.3.1. Will the current version 1.3.0 of Claue work fine on these new WP and Woo versions?
Hi Roband,
Thank you for interested in our theme. Our theme version 1.3.0 work well with latest version of Wordpress 4.9.4 and WooCommerce version 3.3.1.
Best regards
Hello when I try to relate an image with the corresponding attribute, I try to click on it to select my image but the button does not work, therefore I can not add images to my attributes, what can I do?
Already update the whole system, Wordpress, woocommerce
https://s14.postimg.org/3vobwd1z5/Sin_t_tulo-2.pngHi,
Could you create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, you site url and admin account . Our team will check and help you solve your issue.
Thanks
Hello, I’ve problem with WooCommerce page within Claue, automatic generated subpages dropdown seems to doesn’t work on mobile devices. Drop down parent category act like a link. How can I fix it to show subpages?
Hi
I don’t really to understand your point. Could you please take a screenshot to describe the problem?
Thank you for the quick response, I understood. Let me forward to our dev team to check and fix it ASAP. I will get back to you soon with any updates on this.
How long should I wait?
Hi there, can I get any answer? Ps. related problem, how can I hide “Default category” from this product subcategory bar – it is showed up even if category has no products.
Hi,
Sorry for late reply.
Please go to Appearance > Widget > WooCommerce Categories Sidebar and follow this screenshot http://take.ms/sn5v8
Best regards
Yes, this was it. Thank you.
What about mobile devices?
Can you response to first post – there is a screenshot: https://ibb.co/ms8CvH
Quick Fix for you, change 736px to 767px to avoid 31px width space where there is no padding between content and mobile device display frame.
@media only screen and (max-width: 736px) { .jas-full, .jas-container { padding: 0 15px; } }
CORRECT (for my website on your theme with visual builder):
@media only screen and (max-width: 767px) {
.jas-full, .jas-container {
padding: 0 15px;
}
Thank you for your code, I will forward to our dev team to check and implement it.
Great job! And not only with the design but especially with conversion in mind. I’m almost heartbroken that this theme is not made for Shopify.
Kind regards, Alina A.
Hi Alina a
We are developing Shopify version, it will available in March. Follow us to get the news 
Great news, now that’s something to celebrate! I definitely will follow you.
Hello JanStudio,
I’m using a secondary account to post this – I can give you the license in a PM to prove that I’ve bought it 
I’m trying to figure out how to put 2 categories on the same column on a phone but I can’t seem to do it, I’ve messed around in wpbakery page builder in the “Collumn settings” -> Responsive Options.
Offset and width doesn’t help, items are still shown on a mobile one under each other and not 2 at a time. Changing the offset and with will just make items not centered and a bit smaller still one under each other (categories). This is the homepage we’re talking about.
I believe that is a CSS code that I have to enter because I’m unable to do what I want with the page builder. Hopefully you have understood my context and if not, let me know in a PM/email! Thanks, Horia
to add a note, I’ve managed to fix it on PC, not on mobiles/tablets. Thanks!
Hi
Could you please provide us your website URL? Our dev team will take a look and help you solve.
Regards,
JanStudio support team.
www.k-deaux.shop
Please provide me a temporary admin account via https://themeforest.net/user/janstudio
I’m afraid I can’t do that at the moment. May I know if you understand the problem and what may be the cause?
Thanks!
I think the problem caused by your column setting. So I need to access your page setting to see it, if you can, please take a screenshot of Responsive options of that section.
Sorry, I can’t give you the instructions for this case, please kindly provide us a temporary admin account
Thank you
Is it possible to set number of column in layout (ex. 2 or 3 column view) depending of category?
Hi
I afraid there aren’t any settings in the Claue theme to help make this.
But I will take your idea as a feature request and report to Dev Team to see any miracle they can do to make it through, but we can not sure it will available in next update or not.
Hope you understand this matter
Hi guys can u pls update the theme? thank
Hi
Thank you for the reminder, A new version will be released next week, please kindly stay tuned.
Hello, I can’t get pagination to work on my blog page (https://web.borniak.pl/baza-wiedzy/)
Hi
Sorry to keep you wait. Please navigate to WP Admin / Settings / Permalink and click on the save button once again
Cheers,
Foster from JanStudio
I’ve done it before, no success after regenerating either.
Could you please give us a temporary admin account to check this issue?
It’s done now, there was a conflict with page named same as blog permalink.
Hello has this issue been resolved? posted by MSehdev “The Claue WooCommerce theme comes with Color and Size Swatches, as soon as the AliDropship Plugin becomes activated the Color and Size Swatches get messed up and start showing images instead of swatches”. I am thinking to buy your theme but I need it to work with Alidropship plugin properly.
Hi
Sorry to say that, but the plugin totally different our theme concept, so we don’t have the solution to fix this issue.
Hope you understand.
I am getting error (The theme “Claue” generated unexpected PHP debug output.) while try to create child theme. I try to register to get my item support but it did not accept my purchase code or gave me error of invalid puchase code. I have only 15 days item support left
Hi
Could you please give provide us a temporary admin account and website URL to check? also please give us purchase code, we will check the registration function in our support forum.
Please send via email janstudio.net@gmail.com
Thank you
Hi Please I need to now the class to use to stylish mini cart and menu head ( change the black color. Also how to modify colour of add to cart and quick view buttons. Thanks
Hi
Sorry for the late response. To change the black color please use the custom CSS below
.jas-push-menu h3 { background: your_color; }
To change color of those buttons, please use the code below
.product-image .product-btn .button, .btn-quickview { background: your_color; }
Cheers,
Foster from JanStudio
Hello, how can I change product photo size to not be cropped with this layout https://web.borniak.pl/katalog-produktow-online/wedzarnie/generator-dymu-nierdzewny-gds-01/
got it. I left height value blank, then regenerate image. now it’s resized properly
Hi,
Thank you for choosing our theme.
Glad to hear your issue solved. If you have any question, don’t hesitate to contact us again for support.
Have a nice day!
What font to you use for the claue logo on the site?
Hi,
We use Poppins font for theme’s logo.
Best regards!
I bought this theme. How to move “add to cart” button and variation thumbnail to below product price? I have variation products and customer need to swipe up and down everytime to watch big image after click to variation thumbnail. It should be look like this https://preview.ibb.co/b49dw6/rank.png Woocommerce default shows short description before variation thumbnail and add to cart button
Hi Chaopr,
Please add code at https://pastebin.com/pEQseD1q to file functions.php in claue-child and add below code to Claue > Theme Option > General Layout > Custom CSS
.woocommerce-product-details__short-description { margin-top: 30px;}
Best regards
Thank you. It works very well. Very appreciate to your service!
You’re welcome! Have a nice day!
Hello, how can I place these attributes, in the same style as the demo? Demo: http://janstudio.net/claue/demo/product/cuffed-beanie/ Reference: https://s14.postimg.org/bldimv9sh/Sin_t_tulo-2.png
Hi,
You can add color swatch for product by follow our document at http://janstudio.net/claue/document/#create-attributes and http://janstudio.net/claue/document/#create-product-color-swatches
Best regards
Pre-purchase question – it is possible to have Leftside bar with Product Categories on frontpage? For ex. on default frontpage?
Hi BestForCh,
Thank you for interested in our theme.
Yes, you can show left sidebar on homepage – frontpage or any page.
Best regards!
How do I customise the popup that appears after clicking on add to cart? I want to insert an email field there.
Hi Alex,
If you want edit popup after add to cart please edit file init.php in claue/core/libraries/vendors/woocommerce. But make sure you have to backup this file before update.
Best regards
Add to cart popup doesn’t appear when adding to cart on the /shop/ page.
Could you create a topic at our support forum with details of your issue, your site url and admin account. Our team will check and help you solve your issue.
Thanks
Hello team, can i ask several question?
1. how can i remove Company name field input at check out page? i tried to removed it but the input-text still appear. http://prntscr.com/i485v62. how can i put loader/spinner animation when user click place order? lot of people complian that thay dont know if the place order or not, so they click it twice or third times.
Thanks.
Hi,
Thank you for choosing our theme.
1. Please add code at https://pastebin.com/MDMXHL7j to claue-child > functions.php
2. Which version of WooCommerce on your site? in new version when you click on Place Order all other action will be disable.