139 comments found.
Hello, a simple question: I installed this theme and I imported the demo. In the slideshow I have to remove or edit the MENU button and the four icons on the slideshow….but I can’t find WHERE I can edit those settings…can you help me? thanks!
Hello,
Menu items are changed in Appearance -> Menus. The slider icons are managed in Revolution slider Static Global layers: http://prntscr.com/jz7x1d You may copy the codeto a new page and edit the icons in Visual Composer.
In case you have any further issues, please submit a support ticket at https://ancorathemes.ticksy.com/.
Regards
Thanks.
Hello – I notice on YSlow that my site is trying to load 2 images from your server. The requests fail and it has a significant delay on my page load time. Is it possible to change settings so these resources do not load?
http://fooddy.dv.ancorathemes.com/wp-content/uploads/2016/12/main_bg.jpg?id=505 http://fooddy.dv.ancorathemes.com/wp-content/uploads/2016/12/home2_slide1.jpg?id=506Hello Robby,
Hope you’re doing well! Please submit pre-sale private ticket, providing us with your website URL, username and password, so we’ll assist you.
Thank you in advance.
Hello, I’m interested in your theme. A pre-sale question: is it possible to choose a no-image layout in the shop section? Thanks in advance
Hello,
Thank you for your interest in our theme.
It’s possible to hide product image using CSS code. Shop page will be displayed like this: http://prntscr.com/jwewgv
Best regards.
Hi Can we add delivery charges? And delivery charges calculated according to distance?
Hello,
Thank you for your interest in our theme.
All shop functionality is facilitated by Woocommerce plugin and its addons.
Please check WooCommerce documentation on how to set up shipping costs: https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/shipping/
Best regards.
Does it have a live order tracking feature to view how my customer delivery is progressing?
Hello,
Thank you for your interest in our theme.
All shop functionality is facilitated by Woocommerce plugin and its addons.
You’ll need to use additional plugin for Woocommerce order tracking feature.
Best regards.
Hello! Pre-Sale Question. Can I use this theme for my local restaurant. Which means only one Restaurant you could buy from. Please help 
Hello,
Thank you for your interest in our theme.
Sure, you can use a theme only for only one restaurant.
Best regards.
Hi there! If I use this theme, can I have multiple restaurants listed and can I remove the menus/ordering and just have those link to our own advanced ordering system via a button?
Hello,
Thank you for your interest in our theme.
The theme is only a skin for Wordpress. All shop functionality is facilitated by Woocommerce plugin and its addons.
You will need to use additional plugin for Woocommerce to have a multi-vendor website.
Yes, you can remove menus/ordering and add button shortcode linked to any URL.
Best regards.
Hello – A pre-sale question, I need to know if I can use this for catering service, such as adding a date selection, time when the item should be delivered, number of people in the party and item selection and then add to the cart for payment… can this be done?
Hello,
Thank you for your interest in our theme.
Unfortunately, our theme does not include such functionality.
I have installed this theme and when i am login there is an Execution time and Memory usage chart is shown at the bottom of every page. https://drive.google.com/file/d/1Hrd3YFEv-tB1e7xZil-sLhhVFCUvvyjU/view?usp=sharing
Hello Paul,
Thank you for choosing our theme.
You can disable it in Appearance> ThemeREX Addons> Debug mode.
Best regards.
Thanks it worked
You are welcome!
Hello!
I would like to buy and customize your theme, but I have few questions first if you don’t mind.
1. I would like to open a food delivery service in my location in Thailand and hire drivers. Deliveries will be fully operated by us, not by the restaurants. When the order will come, we will call the restaurant and our driver will pick up the food. Is your theme customizable like that?
2. As giving just the address in Thailand is always a hassle, we would like restaurants and customers to put pins on Google maps, is this possible?
3. Can we sort of make accounts for drivers and assign them deliveries, so they can see where to go and navigate on the map?
4. We would like to use one of Thai payment gateways and they are not listed as supported in your theme, this also shouldn’t be a problem to organize right?
Thank you in advance for your help!
Best regards.
Hello,
Thank you for your interest in our theme!
1), 2), 3) The theme is only a skin for Wordpress. Theme has standard WordPress functionality + search bar on homepage, that is default WordPress search option, which performs search through posts and pages.
For more advanced functionality like search results based on location you may need third-party plugins or additional customization of theme.
You will need to use a plugin for woocommerce to have a multi-vendor website. All shop functionality is facilitated by Woocommerce plugin and its addons.
4) As for the payments, you are able to use one of payment methods supported by Woocommerce.
Here is the list: https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/
Best regards.
Hello Fooddy team,
I would like to ask and make sure some details about the Fooddy theme:
1. I use WCMp bundle plugin, does 100% fit with Fooddy? 2. Are there multiple languages available for ‘Indonesian’ & IDR Indonesian Rupiah? 3. Besides login, is there any registration form available for users and vendors? (I did not see it in your demo) 4. Can your Vendor Dashboard be well covered? (actually the vendor dashboard is already provided by the WCMp bundle with detail & good, but I try to use one theme from another product can not look good and detail, just a snippet only).
thanks.
Best regards
Hello,
Thank you for your interest in our theme.
1), 4) The theme is only a skin for Wordpress. All shop functionality is facilitated by Woocommerce plugin and its addons.
You will need to use additional plugin for Woocommerce to have a multi-vendor website. Unfortunately we haven’t tested such plugins (including WCMp) with theme. Feel free to use third-party plugins, but you may need additional customization to make it fully compatible with theme.
2) Sorry, not really sure if I got you properly. Please explain your question in more details.
Thank you in advance.
3) You can enable option “Anyone can register” in Settings of WordPress, so register option will be available as login option.
Best regards.
good morning Please
in the application, you have to generate for example “big pizza” only two flavors, and define these flavors? the “extra pizza” example 3 flavors?
another question, you have to select ex borders. catupiry chedar?
Hello,
Thank you for your interest in our theme.
All selling features in theme are implemented using WooCommerce plugin. You can implement flavors by managing attributes for product:
https://docs.woocommerce.com/document/managing-product-taxonomies/Sorry, not really sure if I got your questions properly:”another question, you have to select ex borders. catupiry chedar?”
Please explain in more details.
Thank you in advance.
will this work with DOKAN multi vendor?
Hello,
Thank you for your interest in our theme.
The theme is only a skin for Wordpress. All shop functionality is facilitated by Woocommerce plugin and its addons.
You will need to use additional plugin for Woocommerce to have a multi-vendor website. Unfortunately we haven’t tested such plugins with theme. Feel free to use third-party plugins, but you may need additional customization to make it fully compatible with theme.
Thank you for understanding.
Hello,
I would like to relate products with restaurants or personal cooks. To clear;
I will have a system that all cooks/restaurats will have their profile page and all of them will have their own products. How can i do this?
I dont want this anymore. This is not a website for many restaurants. This is only for one restaurant. Please refund me.
Hello,
You will need to use a plugin for woocommerce to have a multi-vendor website. The theme is only a skin for Wordpress. All shop functionality is facilitated by Woocommerce plugin and its addons. The manager in charge will get back to your refund request.
Regards
Hello, I have a pre sale question. Does your theme have pre order function? where users can choose the date and time for their delivery.
Hello,
Thank you for your interest in our theme.
All selling features in theme are implemented using WooCommerce plugin.
There is no such functionality in plugin. But there is order notes field on checkout, where customer can specify details:
http://prntscr.com/iiy2d7Or try to find plugin for WooCommerce that provides pre-order features. You are able to install any third-party plugin, but we couldn’t guarantee that it will be 100% compatible with our theme.
Thank you.
Hello there
I have a Pre-Sale Question.
Is it possible to display several restaurants and the user enters his postal code at the beginning and then the restaurants are displayed which are near him?
Thanks in advance
Hello,
Thank you for your interest in our theme.
Theme has standard WordPress functionality + search bar on homepage, that is default WordPress search option, which performs search through posts and pages.
For more advanced functionality like search results based on location you may need third-party plugins or additional customization of theme.
Best regards.
Hello. Thanks for the answer. In your Demo there is a field “Enter your Adress”. Is it not possible to enter a zip-code here? You are writing “choose location > find restaurant > order”... Best regards 
Hello,
As we said earlier, mentioned field is default WordPress search option. It displays posts, pages that consist search word. This is not search on location. It is implemented for demonstration purposes.
Thank you for understanding.
hi is your theme RTL ready?
Hello,
Thank you for contacting us!
There’s no stylesheets for RTL support included in the theme package.
So you will need to add it on your own by creating rtl.css file which will set “direction:rtl;” for all the elements. Such changes require additional customization of the thee source files which is beyond our support service.
If you are interested in additional customization, please submit a ticket for more details: https://ancorathemes.ticksy.com/
Thank you.
Nice theme very great work!!! But i cant work with visual composer. I cant save or change anything maybe you have to update theme and VC?
Hello,
Please submit a private ticket https://ancorathemes.ticksy.com/ providing us with your admin panel URL and access details, so we’ll update VC and test how it works.
Thank you in advance.
I´ve just updated visual composer and everything works fine now! But i can´t find where i can change the search title at the slider. Can you please tell me where i can change the button text from search
Hello,
Search field titles “Find a restaurant” could be changed in \wp-content\themes\fooddy\trx_addons\templates\tpl.search-form.php file.
Have a nice one!
Hi in the payment option, can i implement one more option which is not available in your theme. tha is swish payment . can i change the payment method to swish?its very popular now this time. and one more question, can you change the delievery fee fixed to varieable. because we do varieable delievery fee. like 1- 200price then delivery fee 60, 201-300 then 49 like that?
Hello,
Thank you for your interest in our theme.
All selling features in theme are implemented using WooCommerce plugin.
You are able to add shipping classes that can be used to group products of similar type and used by some shipping methods, such as Flat Rate Shipping, to provide different rates to different classes of product. For example, with shipping classes and Flat Rate Shipping, it’s possible to create different flat rate costs for different product types:
https://docs.woocommerce.com/document/product-shipping-classes/As for the payments, you are able to use one of payment methods supported by Woocommerce. Here is the list: https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/
Best regards.
When a person buys a product, where does that information reach the restaurant? Do you have a POS to confirm the order? or does an email arrive with the information of the person and their address of the place?
Hello,
Thank you for your interest in our theme.
Theme has standard WordPress functionality + WooCommerce plugin, so all selling features are implemented using WooCommerce.
Orders are created when a customer completes the checkout process, and they are visible by Admin and Shop Manager users only. Each order is given a unique Order ID. Email notification is sent to you once customer completes checkout and you’ll get info with order and billing details from checkout: http://prntscr.com/hcy83f
