1051 comments found.
hi! can i have an contact email for some pre purchase questions?
Hi. You can send email to info@physcode.com
Hi do you have admin demo for this theme, if you do please send it to sherrillaa@live.com thanks
Hi. We have sent email
thanks
I need a back-end admin demo, I was able to log in as a front-end customer, but I notice it let me enter a negative for numbers of children and during checkout, a discount was given for negative numbers children from my grand total.
Hi sherrillaa.
Thanks for feed back of you. We checked it.
Thanks again.
Good afternoon the WpBakery plugin does not work does not let me edit anything, only if I do it from the backend
Hi MarTtinus4k, Please create a topic on http://support.physcode.com/forums/ We’ll support you
hello, may i add tab search by price in search form ? and your search form can be like this https://travel.com.vn/ ?
Hi thanhbinh2891991.
Current system hasn’t this option. It need custom. For future we’ll do this for system.
Thanks.
may I pay more for this ?
Hi thanhbinh2891991. We’ll custom it for you. Please send an email to info@physcode.com. We will estimate time and effort to you.
Hello, i bought the thème and i leave a message on the support page and its mark with a red cross. Is it normal ?
oh. no problem. We’ll reply it
Thank you I saw the reply, the support seems to be very professional and reactive !
Hello, tell me how to fix a bug with meta tags Facebook? Thanks)
Hi. You can update the plugin to the last version. If you custom travel-booking plugin please create a topic on http://support.physcode.com/ We’ll support you
Hello, Physcode! Could you help us with some information about how can we convert our website from desktop version to mobile version?! Or how can we convert this theme responsive?! Thank you for your support and have a nice day!
Hi. Please send an email to info@physcode.com what you want to make we will estimate time and effort to you.
Hi,
I am facing issue on our website them as below;
1. Since I have purchased this theme and setup just 1 month ago. How to activate this theme.
2. Since we have set up everything and the website was running properly but somehow, I think the website has been updated automatically, our links have broken. Please suggest how to set up website properly.
We are losing our business. I have quired multiple times but could not get the response.
Please HELP
Hi. Please create a topic on http://support.physcode.com/forums/forum/travelwp-wordpress-theme/ We’ll support you
how to hide or remove product short description in shopping pages
Hi bilalbey.
You can add code below to file functions.php of theme active to hide “product short description”
add_filter( ‘woocommerce_short_description’, ‘hide_product_short_description’, 11, 1 );
function hide_product_short_description($post_excerpt) { return false; }
I used the code but still display the short description in the archive page. please could you help me how can I fix it
Hi. You try use code below
remove_action( ‘woocommerce_after_shop_loop_item_title’, ‘add_product_description’, 30 );
Also, the new code did not work. How can I send admin login information by privately to you?
I have reply on http://support.physcode.com/. Please check it
Hi, I want to add more input field in booking form (check in date) How I can enable datepicker on that field ? So user can easily pick a date. I have try configured new datepicker setup in booking.js file (in Travel Booking plugins path) but it doesn’t working.
Can you tell me what’s matter ? thank you.
Hi kadekpradnyana.
To do it, you need custom code. Please create topic at the http://support.physcode.com/forums/forum/travelwp-wordpress-theme/. We’ll check and reply for you.
Thanks.
Hello,
I just bought your theme yesterday and trying to set up the website just like your demo. But it came with no pages not like your demo, when i tried to change the colour of text and background colour it didnt change. Yet, I am already try to download demo importer the whole night but nothing is happening. I tried to open a thread in your support forum but there is no button to open new thread, and when i look at the few thread related to my issues, your replied was mark as private. so how am i supposed to learn??
Please Help
Hi. I have reply email. Please check your email
I am not able to edit top bar content .all you guys have given in theme option is to change its color.where to change its content
Hi. You go to Appearance -> Widgets and edit content of Top Bar Left and Top Bar Right
hi, I got that top bar thanks.I am facing a problem with sending enquiry I have set up contact form but it’s giving me an error for email sending fail https://prnt.sc/iilmwy look at this.
Hi. You can use SMTP to send mail or check send mail of hosting
hello, how can I change tab names or add new tab ?.Look at this https://prnt.sc/ir7aol . I don’t want it to say description.I want Itinerary first and then second tab name hotels? how can I change that?
Hi. You can use Loco Translate plugin to translate text “Description”. Please see http://support.physcode.com/knowledge-base/how-to-translate-wordpress-theme-plugins/
not that .I wanted to change titles of tabs .
Hi. Add new tab you can see http://docs.physcode.com/travelwp-wordpress-theme-documentation/#how-to-add-new-tabs-for-tour-or-product
Hi,
I just bought your theme and try to upload the theme. But its failed. its mentioned ” The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed”
Please advice
Hi. Please unzip file travelwp-package.zip and upload file travelwp.zip
Helllo, I would like to tell you that I love your theme so thabks, just one problem, i would like to hide the menu on mobile so i can use Superfly instead, can you help me with that?
Thanks in advance.
Hi. You can use custom CSS below .menu-mobile-effect{display: none!important}
Hi, thanks for your reply, problem is, it hides your menu but the fyrefly one too 
Hi. Please create a topic on http://support.physcode.com/ We’ll support you
Hi,
How do I know my website has licensed. I am using TravelWP
Hi. You can check file Licensing in folder travelwp-package.zip
Hi, I am very interesting to buy your theme, but I want to test in “admin” mode, you have demo installation to test the backend?
Hi. Please send an email to info@physcode.com We’ll send account test
Hello, I left questions in the support forum more than a week ago and I have no answer … what’s up guys? You only have answer only to future buyers?
Sorry. We have replied on forum
Thank you very much!
Another question…how I can’t change the date format in the travel booking form?, inside the single tour…this doesn’t work there https://prnt.sc/i72esi (I select d/m/Y and still appearing like m/d/Y…)
http://agustinatumini.com/Viajes/circuitos-tours/tierra-santa-sara/ (In the form below where it says “Reserve the Tour”) thank you-Hi agtumini
https://prnt.sc/i72esi -> this option to do only show when customer booked tour. This is show on cart, checkout, order as text note below select box. Not in booking form.Thanks.
Hi guys, it’s okay, but … how can I change this? this format is for you, in Spanish we use the format day / month / year (d / m / y).
Do you have any code that can change in any file? (some programming I know)
Thanks!
Hi agtumini.
Format of booking form is help automatic calculate, so we don’t change it. But we’ll note request of you. For best, you can post request to the topic http://support.physcode.com/forums/forum/travelwp-wordpress-theme/. We’ll check it, if run good, we’ll update soon for system.
Thanks.
i want refund my money
i want refund my money i don’t want this theme
I am sorry about this, Please check refund policy at https://themeforest.net/page/customer_refund_policy. We can not give a refund because you downloaded the theme.
Looks Horrible in mobile https://prnt.sc/igb3of address in screenshoot.
Hi hasnut
We replied for you on the topic http://support.physcode.com/forums/topic/imported-demo-but-its-not-like-demo/page/2/
Thanks.
