One more question: i need to add only the “Counters & bars” in a page, how can i do it? Many thanks!

You can do it as you want.

but can i duplicate a portfolio page?

Yes. You can copy all content of a portfolio page.

Please could you tell me how to do this?

Click on Classic Mode. Then, click Text. You can copy the content.

On the new page repeat them. Copy HTML code. And, click on Backend Editor.

Thank you

You can add/remove clients & team members via “Our Clients” and “Our Team” sections in wp-admin panel on the left side.

I’m meaning to add more than the 3 team members that the site displays, is there anyway of making the site display more than just 3 people

Yes. You just need to change “Column” size and “Limit” via Visual Composer.

For example:

Column: 1/4 Limit: 4 CSS Class: col-sm-3 col-xs-6

These values makes the Team section available to show 4 members.

where would i find visual composer within the word press control panel? I’ve installed all the plugins listed in your support page.

and if i didn’t use visual composer is there any other way i can do this

You can change them by shortcodes or by editing “royal” plugin settings by PHP coding.

Hello, where can i find how to change the twitter feed image of the typewriter to our own custom image

Open “Twitter Feed” page. Enable “Backend Editor”. You’ll see “Icon” named item. You can remove it and put a custom image. Click on ”+” icon and select “Single Image”.

this is the code i can see which section do i change?

icon_fontawesome="fa fa-twitter" color="white" size="xl" align="center"]vc_empty_space height="30px" el_class="icon large"vc_column width="2/3" el_class="col-md-offset-2 text-center"/vc_column

do you have any other way of contacting yourselves as this comment box wont let me paste the entire code i can see

Then, open Twitter Feed page. Enable Backend Editor.

this only seems to let me change the twitter bird logo not the actual image of the typewriter

Open Site Sections from the left menu. Select Twitter Feed. You can change the background image there.

Brilliant, thank you very much. is there anyway of moving the video up on our parralax section, the video has black bars at the top. please see here http://christmas.cassproductions.co.uk/

Please, upload a new video to Youtube without black edges (16:9 format or another to fit video height). Video bg gets the actual video from Youtube.

Good Morning, i was wondering is there anyway to change the play button logo on the video at the top of the page to an audio logo?

Sorry! It comes automatically by the video player plugin.

is there no way of changing it within the code of the website at all ?

also any changes im making within “royal” – “Map options” are changing at all ive refreshed and checked its saved my changes which it has and then refreshed the page multiple times but no changes occur even though settings are changed within the section

Sorry! I looked the theme again. You can change it by opening royal/templates/front-video.php. Go to line 22 and replace:

fa-play

fa-volume-up

Please, install all required plugins. (WP Bakery Page Builder)

Go to “Appearance / Install Plugins”

It is already installed, but the error message still appears

You can write queries via “Terms” field in “Portfolio Settings” via Visual Composer. You can write portfolio category slug.

Thanks for the help. I found the section. I tried to fix it but it only shows the posts for the first portfolio category slug now and nothing for the second filter.

I only have two portfolio category slugs. ‘film’ and ‘dev’ – any way you could let me know what the query would look like to put in the “Terms” section?

Thanks again!

Open wp-content/themes/royal/layout/js/main.js.

Go to line 668. You’ll see the following code:

jQuery('.portfolio-items').isotope({
    itemSelector:'.portfolio-item',
    layoutMode:'fitRows'
});

Replace it with:

jQuery('.portfolio-items').isotope({
    itemSelector:'.portfolio-item',
    layoutMode:'fitRows',
    filter:'.CATEGORY_SLUG'
});

Write your desired portfolio category slug instead of CATEGORY_SLUG. (Don’t remove dot in front of it!)

Also, please rate my item from “Downloads”.

Thank you for the coding help. I changed it over and put the desired category slug in the code, but it did not work. Any reason why it’s not working?

Also, rated the theme 5 stars! Everything about it’s great! If I can fix the portfolio to just show my ‘film’ slug on the page, then I’ll be ecstatic!

Here is a link to the site I use the theme: http://www.benchmarkhr.com/

Please, upload high resolution images.

Can you send me a test url or debug the page in the browser?

Also, check if PHP version 5.x. Because, PHP 7 sometimes generates strange errors.

Ok… i sent it PM to you.

I also set PHP to 5.6 and turned on WP_DEBUG to true… still nothing. Now it’s back to PHP 7.1

Found something when I execute only the ajax call…

Undefined index: action in /home/<website>/wp-content/plugins/royal/inc/ajax.php on line 8 {status“}

Now I’m seeing this about google maps…

js?key&ver=4.9.1:38 Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error

Please, get a Google Maps API key and write it to theme options.

I did and got rid of that message. Contact form is still not executing. I don’t see any errors though.

I don’t see an action field being passed through to ajax in the contact form HTML.

Notice: Undefined index: action in /home/myqiadm/collegesprint.com/wp-content/plugins/royal/inc/ajax.php on line 8 {status“}

Notice: Undefined index: action in /home/myqiadm/collegesprint.com/wp-content/plugins/royal/inc/ajax.php on line 8 { “status” : “error” , “error” : “action” }

Open royal/layout/js.main.js. Go to line 966. You’ll see:

if (jQuery('#contact').length===0) {

if (jQuery('#royal-contact-form').length===0) {

I’ll update theme files asap, too. You can download and re-install theme if you don’t know how to modify JS files.

It’s still not submitting. It appears to only submit when the Contact Form is on the home page. I moved it there and it submitted. Moved it back to its own page and it did nothing again. Is it designed only to work on HOME?

Please, replace the layout/js/main.js file as I wrote.

I did. I said it’s still not working.

Ok… my mistake. It appears the cache was not cleared. Once cleared it worked fine. Thank you.

Please, clear cache. I tested it on your site. It works properly. But, please, download the latest files and re-install the Royal plugin via royal/plugins/royal.zip.

Because, the success message comes hidden.

Oh I see… thank you very much for your support. Superb theme for WP.

Thanks! Please, rate my theme on your “Downloads” section.

Whoops… forgot to check if email received… I haven’t seen my test emails.

You need to get and write Google Maps API Key. And also, write your own email address to theme options panel.

I did this everything! I don’t to see errors or other messages. Nothing happens!

The map I solved, but the contact form… nothing!

There’s an issue in the contact form area. I fixed and updated files. Please, download and re-install theme.

Or, open royal/layout/js.main.js. Go to line 966. You’ll see:

if (jQuery('#contact').length===0) {

if (jQuery('#royal-contact-form').length===0) {

I can’t login to your site. But, you should follow steps written there:

Did not solve the problem

You need to install it by yourself. Sorry!

I have already installed and is not working the backend … The imported content that mounts the pages are appearing correctly in the frontend but in the edition in the backend they do not appear. How do I send a printscreen to you?

You can mail to athenastudio87@hotmail.com

I had to add the following code for theme approval which removes HTML tags from the footer (footer.php – line 37):

do_shortcode( esc_html( $royalConfig['footer-text'] ) )

Please, edit it like that in wp-admin editor:

$royalConfig['footer-text']

Done! Thanks! Now, i have to set double language, how can i do it?

You need to install WPML plugins or create a .po file as written in royal/languages/readme.txt.

Your template is compatible with qTranslate X?

I used WPML plugins only. But, it should work.

Thanks for all support. I have to modify the “contact-form-area”, where i can do it?

Open wp-content/plugins/royal/shortcodes/class.shortcodes.php. Go to line 477. You’ll see contact form codes.

Contact form codes is at line 953. However, can i translate “Name” in “Nome” here: esc_attr__( ‘Name’, ‘royal’ )