13773 comments found.
Hello, I’m highly interested in the theme and would like to know the following: 1. Does the purchase licence allows me the build several sites with the same theme? 2. Further, do we need additional plugins to have all the
Hi,
Thanks for contacting us!
1- Yes, each domain requires a new license. You can find more information here – https://themeforest.net/licenses/standard
2- Depending on features you need, you may need additional plugins such as WPML, WooCommerce, bbPress, WooCommerce Bookings.
I hope that helps! Let us know if you have any other questions 
Regards Yigit
The menu overlaps the logo when the screen is not maximized but larger than a mobile device. This is the case on my version as well as the Enfold 2017 Demo.
Hi,
Please refer to this post – https://kriesi.at/documentation/enfold/menu-overlaps-logo-on-tablets/ and if that does not help, please see – https://kriesi.at/documentation/enfold/switching-to-mobile-menu-on-higher-resolutions/
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
I tried both links without any luck, but I contacted support and they were able to fix it very quickly. Thank you so very much!
Hi, I´m running V 3.4.7. I tried to update to V 4.1 but I could not do the update. There is a message that says: “No Updates available. You are running the latest version! (3.4.7)”. I tried with the Check manually, but the new version don´t appear available. What I have to do? THANKS.
Hi,
Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.
If it does not help, I am afraid you might need to update the theme manually – https://kriesi.at/documentation/enfold/updating-your-theme-files/
Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
Hello I bought ENFOLD theme yesterday and how can I get my API key ? when I visited API key section, there is no API key available.
Hi,
Thanks for choosing Enfold
Please refer to this post – https://www.kriesi.at/documentation/enfold/updating-your-theme-files/
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
Hi, there is a problem with the new update 4.2.4 and the plugin woocommerce bookings, causing the calendar not to display because of a “display:none”. I have reinstalled back the 4.2.3. and it works fine. Just to warn.
Hi,
Could you please start a thread on our support forum – https://www.kriesi.at/support/ and attach temporary admin logins in private content field so we can look into it?
Regards, Yigit
Hi, please could you fix the follwing in a next update of the theme?: functions-enfold.php
Line 1620 till 1623, function avia_add_favicon()
Replace with:
if(!function_exists(‘avia_add_favicon’)) { function avia_add_favicon() { echo ”\n”.avia_favicon(avia_get_option(‘favicon’)).”\n”; } }
otherwise people using a child theme and copying the functions-enfold.php to it ran in some issues.
Hi,
Thanks for contacting us!
Copying the function to functions.php file of your child theme should help but i will share this with our devs nevertheless.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
Hello Enfold-Team,
this theme is very nice and I think about buying it for a good Friend. https://kriesi.at/themes/enfold-visual-artist/ If I import the demo content, what about the copyright for the icons and images?
If the icons and pictures are not included, where exactly I find them!
Thanks for your reply and help
Brgds Matrix
Hi Matrix,
Thanks for contacting us!
Icons and images are included in the theme you can use them on any of your Enfold based projects
Let us know if you have any other questions!
Regards, Yigit
Hello Yigit, thanks for asap replay. But i have see that the Visual Artist don’t work on any Tablet (iPad/Samsung Tab) and on Mobile (iPhone/Nokia 6 or what ever) Will you fixed this problem at the next time, and have you idea how long you need?
Thanks for your reply
Hello,
I need help. I have already uploaded the Enfold default theme into WordPress.com, however I would like to import the Enfold Spa theme and use it. Can you give me step by step instructions on how to do this? (i.e. Step 1, Step 2)
Thank you.
In Kindness, Phong
Hi Phong,
Thanks for contacting us!
1- Please go to Enfold theme options
2- Go to “Demo Import” tab
3- Click import button on Enfold Spa demo and it will be imported within a few minutes
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
been working on my site getting hang of the software. then my site vanished. have no idea were went spent 2 weeks working on it. now just shows https://www.glasgow.com/ enfold 2017 images any idea what happened.
Hi,
I checked your website however i could not notice anything wrong on the front end and there is no error in console. Have you figured it out already? One thing i noticed is that you are using an older version of the theme. The latest version of Enfold is 4.2.5 – https://www.kriesi.at/documentation/enfold/updating-your-theme-files/
If you have any questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
This Enfold theme version 4.2.4 does not appear to work with WooCommerce Stripe 4.0.7 (latest version). It throws this error. 03-03-2018 @ 01:38:18 – ====Start Log==== Error: stdClass Object ( [token_id] => [customer] => [source] => [source_object] => )
hi,
Could you please update Enfold to 4.2.5 – https://www.kriesi.at/documentation/enfold/updating-your-theme-files/ and start a new thread on our support forum https://kriesi.at/support/ if that does not help?
Regards, Yigit
Hi Guys, Im a BIG fan of ENFOLD, but the theme is getting old comparing with other themes, do you have plan for a BIG update? Thanks !!!
Hi,
Yes, we most certainly do. Currently we are making changes on PHP structure with minor updates and include bug fixes and improvements. Major update with many new features will follow minor updates however unfortunately we are not able to give an ETA for major update yet. Next minor update is planned to be released on 3rd week of March
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
Don’t purchase this theme, Advanced Layout Editor is awful and breaks all the time. Get a refund and find another theme.
Hi,
We have listed all possible reasons here – https://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/ and also included a shortcode parser which fixes broken shortcodes so that should not be the case.
I replied to your thread on our support forum and added it to my personal list. If you would like to get this resolved, we are more than happy to look into it
Regards, Yigit
author? no reply for days?
Hi,
I replied to your comments above. Please feel free to start a pre-sale question thread on our support forum – https://kriesi.at/support/pre-sale-question/
Regards, Yigit
Hi
I’ve just updated the theme to 4.2.4 from 4.2.2 on three sites that I use it for and have noticed that there appears to be an issue with two of the elements in the Layout builder: the White space / separator and the buttons are not displaying correctly these are the only two issues that I am aware of, so far and have had to revert back to the older version until I can resolve this. Can you advise if you are aware of this? It isn’t the specific installation or server configuration as these three sites are running on different servers.
Please advise.
Regards
Hi,
Are you using a cache plugin? If so, please make sure to flush cache.
If that does not help, please start a thread on our support forum – https://kriesi.at/support/ and attach FTP and WP admin logins in private content field so we can look into it
Regards, Yigit
Hello, I have the same question as purplecloud
All my buttons and some galeries are not showing right after the update.
I did a roll back and everything is working fine.
Looking forward to a solution.
Found another bug in 4.2.4, the masonry gallery is not always loading in different browsers.
Is anybody reading here?
Hi,
Are you using a cache plugin? If so, please make sure to flush cache.
If that does not help, please start a thread on our support forum – https://kriesi.at/support/ and attach FTP and WP admin logins in private content field so we can look into it
Regards, Yigit
Hi! Fantastic theme and great job!
I have a small problem: lately,with a demo i have downloaded, everytime i edited and update a page, after recharging the page looses every templates and changes made and just shows the title!
Please help me out!!
Hi,
Thanks for your kind words!
Please try to increase the allocated memory to 256M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP You can contact your service provider and they can do it for you.
If that does not help, could you please start a thread on our support forum – https://www.kriesi.at/support/ and attach temporary admin logins in private content field so we can look into it?
Regards, Yigit
Hi, I am upgrading my php version to 7.1.7 the the shortcode.js is giving error residing in the js folder .it is giving error Uncaught TypeError: $(...).avia_portfolio_preview is not a function at HTMLDocument.<anonymous> (shortcodes.js?ver=4.2.4:47) at i (jquery.js?ver=1.12.4:2) at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2) at Function.ready (jquery.js?ver=1.12.4:2) at HTMLDocument.K (jquery.js?ver=1.12.4:2)
please help me out.
Hi,
Could you please make sure you are using Enfold 4.2.5 – https://www.kriesi.at/documentation/enfold/updating-your-theme-files/
If that does not help, please start a thread on our support forum – https://kriesi.at/support/ so we can look into it
Regards, Yigit
Another question, this site was built with Enfold (http://www.madaboutmybusiness.com/) is the hero part (hover effect etc) easy to do or was this a custom thing?
hello?
Hi Matthew,
Site was created using Enfold as you mentioned however slider they are using is Revolution Slider, which is compatible with Enfold however not included. After installing and activating Revolution Slider, you can go to Plugin Additions tab of Advanced Layout Builder and add Revolution Slider element to your page.
Let us know if you have any other questions
Regards, Yigit
Does this theme use minified xml for demo import, reason I ask is because our server doesnt read minified xml – only normal
hello?
Hi Matthew,
Sorry for the late reply!
Enfold demo files are not minified XML files, therefore you should not have any issues on your server.
Regards, Yigit
I have two separate later sliders on the same page, but it will just show one of the sliders. Can you not use two separate sliders on one page?
Do you not offer product support here any longer?
Hi,
We do provide support but only on our support forum – https://kriesi.at/support/.
I checked your thread on our support forum and my teammates have already replied. Let us continue there
Regards, Yigit
