12797 comments found.
hello, my Theme Options page suddenly all menu tab is gone and become one single long page, any idea how to get the menu back?
also, can Listing duration set to unlimited? Thanks.
the shortcode page also can’t load. only showing {{ shcode.title }}
Here is the error in Console:
Uncaught TypeError: Cannot set property ‘key’ of undefined at Object.focus (acf-input.min.js?ver=5.6.8:3) at Object.set$field (acf-input.min.js?ver=5.6.8:1) at Object.set (acf-input.min.js?ver=5.6.8:1) at acf-input.min.js?ver=5.6.8:1 at d (acf-input.min.js?ver=5.6.8:1) at Object.i (acf-input.min.js?ver=5.6.8:1) at Object.do_action (acf-input.min.js?ver=5.6.8:1) at Object._prepare_field (acf-input.min.js?ver=5.6.8:1) at d (acf-input.min.js?ver=5.6.8:1) at Object.i (acf-input.min.js?ver=5.6.8:1) focus @ acf-input.min.js?ver=5.6.8:3 set$field @ acf-input.min.js?ver=5.6.8:1 set @ acf-input.min.js?ver=5.6.8:1 (anonymous) @ acf-input.min.js?ver=5.6.8:1 d @ acf-input.min.js?ver=5.6.8:1 i @ acf-input.min.js?ver=5.6.8:1 do_action @ acf-input.min.js?ver=5.6.8:1 _prepare_field @ acf-input.min.js?ver=5.6.8:1 d @ acf-input.min.js?ver=5.6.8:1 i @ acf-input.min.js?ver=5.6.8:1 do_action @ acf-input.min.js?ver=5.6.8:1 (anonymous) @ acf-input.min.js?ver=5.6.8:1 each @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-resizable&ver=4.9.4:2 each @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-resizable&ver=4.9.4:2 _prepare @ acf-input.min.js?ver=5.6.8:1 d @ acf-input.min.js?ver=5.6.8:1 i @ acf-input.min.js?ver=5.6.8:1 do_action @ acf-input.min.js?ver=5.6.8:1 (anonymous) @ admin.php?page=theme-general-settings:2605 admin.1.6.1.js?ver=1.6.1:1 Uncaught ReferenceError: google is not defined at admin.1.6.1.js?ver=1.6.1:1
Please create a ticket on our helpdesk and provide your login credentials and URL. It’s probably a plugin thats causing it
thx
Hey need to ask some questions to clear my confusions. I am making listing website using this amazing theme where users who will create listing having products with it in the store section and customers will visit their profile and buy products using woocommerce but the problem is 1) when some visitor orders product vendor or listing owner is not getting an email but me as admin is receiving email i can see option in woocommerce where it is written that email but i dont know what to enter their as recipient? I need this email to be sent directly to listing owner.
2) Is there any order management thing in future because if some one order something from store of listing, listing owner cannot see his orders? I know there wc vendor but i dont want to use it.
3) In explore listing page it by default when user opens this page they can see listing of a particular category. I want to let him see listings from all types as mixed.
Please help.
Hi
1. If you want your users to sell products you need to install a vendor plugin such as this https://wordpress.org/plugins/wc-vendors/Once you do that go to Listing tools > integrations > enable product vendors and choose wc vendors on the list. Next go to settings > permalinks and hit save. Once you do this in the user account area there will be a new menu item “My store” where users can apply to become vendors
2. Same as the first question
3. Maybe you mean a particular listing type not category. What you can do is go to listing tools > listing types > create a new listing type named “All”, in the general tab, scroll down and click the “advanced” button and enable global listing type option.
Next add this listing type to your explore page by editing it with elementor.
If you have any questions please create a ticket on helpdesk.27collective.net and also provide your site URL
Regards
Yes, I understand but i am taking listing as store as it looks beautiful as according to the theme, I dont need WC vendor all is working fine but the only problem i am getting is that listing owners who have store by default with your theme why cant they receive email when any vistor orders? Isnt there any way to add listing owner as recipient ? I have tried to use wc vendor and its way too complicated
Without a vendor plugin, they are just using your platform to create a product. If a product is sold, the money will go to you not to them. That feature is great if you create and manage all listings yourself, but if you want other people to sell products you need a vendor plugin.
Thats good I tried to use it and it resolves my issues but it created some other issues Please if you can make these clear? To Add product after WC vendor it is redirecting me to Wordpress panel, Is it safe? Also if vendor am adding product from there its getting error while uploading product image.
2) Email which vendor is receiving as new order email, price is not mentioned in the email which is charged to customer.
3) I cannot see products of the listing in the store tab of listing page. Its confusing me can you help me out please.
It is perfectly safe. The vendor can access only some functions of the wordpress panel.
As for the error, you have to discuss with your hosting provider. I think you are hosting your site in wordpress.com so not every plugin works the way it would in a regular self hosted wordpress site
2.3. Please create a ticket on our helpdesk and provide your login credentials, we will check this issue
Regards
I have already created a ticket 24 hours ago from my account with email muhammadhashirfazal@gmail.com and provided login details too but still there isn’t any answer there. Please can you see that
We have replied, kindly check and reply there
Hi, How can we can get rid of the ‘confirmation logout’ page? We dont want it, we need to redirect to home page on logout button click.
Please help!
Thanks for the answer. Issue has been resolved. Thanks!
Hi, I’m interested in purchasing these theme. One main question, was looking to use this for restaurants. Is it possible to show their specials in the description? For example see the link with specials, https://ibb.co/ftgJA7. Is it possible to list these specials and time in here, https://ibb.co/fd8Fq7, where you have the text that begins with Edwardian Picture House…
Would is also be possible to show that on the map in the pop up box – https://ibb.co/ixX8A7
Thank you for any help you can provide.
Hi
You can use the description area to add specials. There’s not enough space to add the specials to the preview card though so that’s not available
Regards
Hello very nice theme, just a few pre-sales questions: is it possible to make bookings per listing, book a table in a restaurant? Also is it possible to disallow contact per listing if it’s not verified. The products for sale, is it per listing basis i.e. if you go to the listing you can see what they are selling? Is it possible to disable normal users (not listing owners) to sell anything? And finally is there a way to ask questions to listing owners, like a qna?
Thanks.
Hi,
You can use different services/plugins to add bookings
Woocommerce bookings
Booked
Timekit
Contact form 7
Etc
As for visbility, you can make the contact form visible on premium packages only for example
Regards
Thanks. What about asking questions to listing owners qna style is it possible at all with any plugin you know of? Or future plans to include it?
You can replace reviews with comments, no other solution built in the theme
Php 7 Suport this Theme
Hi,
Yes it does support and it’s recommended to run it
Regards
Hello. How can I change the logo url in the theme?
The logo points to homepage, whatever page you set as your homepage it will point there
I want to point logo url to other page than home page
actually to other url
Please create a ticket in helpdesk.27collective.net, one of our devs will try and assist you with this task
I would like to give my customers an option to pay monthly or annually, like what can be done with a variable subscription product. Can this not be done with a listing subscription?
You will need WC subscriptions plugin for recurring payments
Is there any chances for mycity listing to show as listing ID instead of using the property name as url? Does the theme got listing id function?
Unfortunately no
how it appear if duplicate property name or agent/customer name?
If the listing name is say “Restaurant” and you add another listing with the same name the url for the second listing would be /restaurant-2/
Yes, but it will not be seo friendly… Any plan to improve it? Or offer customize for me if I buy the theme with custom cost? Thks
What solution would be more SEO friendly then this? You can also anytime edit the listing and change the slug to anything you want.
We don’t do custom work unfortunately
Hello! I am having trouble getting the listings i imported to show up on my home page map. They show up on featured listing but not home page. Please help me.
Hi
Can you open a private ticket in helpdesk.27collective.net with your login credentials and we will check the issue for you
Regards
DONE!
I replied to your ticket
Hello,
Great Theme! Right now my main issue is this: The customer is required to choose a listing type FIRST, THEN choose a package, THEN fill out the listing, THEN make the payment.
I want the flow to work like this:
A customer chooses which package they want, THEN they make the payment, THEN they are redirected to complete their listing.
Is this possible with this theme?
Thanks
Hi
Unfortunately the flow cannot be changed like that. The theme needs to know the listing type the user selects in order to display the correct packages available. A package for places may not be available for events and vice versa
However listing packages are woocommerce products, as you can see in this link You can make a landing page where you display these products, once a user buys a product (package) he can go to add listing page, use that package without purchasing a new one and submit their listing
Hope that helps
Please I purchased listify but it’s impossible to work with. I would like to change it with mylisting
Hi,
Do you have any question regarding MyListing? Listify is made by another author, if you want a refund you have to contact them
Regards
hello Is there possible to add a filter: OPEN NOW ?
I want use the theme for a city directory and the user want to know what is open now at the moment.
Unfortunately not currently, but will be added soon
Thanks for this awesome theme. I tried to find an answer but couldn’t.
1) Where can I change the color of the cover image area if there is NO cover image? I want it to look like this: https://mylisting.27collective.net/mycar/listing/audi-a6/ But when removing the cover image the color the header/menu and the space where the address/phone no./bookmark etc are turn greyish even though the header/menu are usually black. So I assume you can set the color somewhere?
2) Can you somewhere change the size of the pictures shown in the gallery on the single listing page?
Hi
1. In mycar demo there’s no cover image at all in any of the listings, so we made the cover overlay blue in theme tools > theme options > single listing.
However if some of your listings have cover image and some don’t I advise you go to listing tools > listing types > edit a listing type > to the right you can set a default cover image and logo
You can upload a plain color default cover image or some other more stylized one
2. Unfortunately no but you can switch the gallery style to “Carousel with image preview” You can make this change by editing the listing type > single page > content and tabs > first tab (profile) > click on gallery block and you have a dropdown there to select it
Hi, after update i cant use “enable package visibility” in listing fields. I follow also the correct instrunctions in https://helpdesk.27collective.net/knowledgebase/listing-packages-and-field-visibility/ ... ...it does’nt work!! why???
PS if use “enable package visibility” the field and the content doesn’t show it
Sorry another bug.. ...Advanced Custom Fields PRO plugin don’t update
Hi
1. When you enable package visibility and say you make some fields available for premium package, then listings who don’t have that package will not have access to those fields. This is exactly the point of package visibility. Make sure your listings have the correct package.
If you add listings through back-end they don’t have any package at all, but you can add it by editing the listing and use switch package option to the right of the page
2. ACF can be deleted since 1.6 since it’s integrated in the theme itself not as a plugin. So please delete it from plugins page
Regards
Thanks, I delete ACF plugin. About “enable package visibility”. the listinings have the correct package, but don’t work…
Ok, i found the bug… ...thanks for all :)))
Hi!
I have a question. I’d like to have my own reviews on single listings. So I can review the place myself and show it in one of the single listing blocks. I found this plugin, which works with Elementor – https://codecanyon.net/item/jetreviews-reviews-widget-for-elementor-page-builder/21446186 – BUT I have found out here in comments that your single listings can’t be edited with Elementor, therefore I can only add this review block on pages and posts, which I don’t want. Is there a possiblity to add this somehow to single listing?
Hi
That is correct, single listing cannot be edited using Elementor. However if you find any review plugin that can be displayed using shortcodes then you can add it to single listing
Regards
I saw some post has mentioned that no way to limit number of pictures uploading, does it mean same as mycity listing? Any chances can limit it instead of limit the picture size for total uploading?
You can’t limit number of images uploaded at the moment
Hello,
presale question:
(Listing type: Single page tab) In the Single page tab of your documentation :
I can’t see any option to order and positioning the Fields (Listing type: Fields tab).
Let’s say I want the description after the map instead of before. Is it doable?
also, if you look the page’s comments, https://helpdesk.27collective.net/knowledgebase/listing-type-single-page-tab/it looks like any custom fields you create it won’t show up on the listing page itself which it looks a bug to me?
Hi,
1. You can drag and drop fields an reorder them as you wish.
2. We have assisted those users and they were able to show the fields in the single page.
Hello, thanks for the info!
One more question,
I can see in the single listing page, the profile tab is a 1/2 – 1/2 ratio, while the reviews tab is a 2/3 – 1/3 . Is it possible to choose in the profile tab the ratio or it cannot be modify?
Right now you can’t modify that but we will make it possible very soon
Hi,
1. Does it support a full page map homepage ?
2. Can I add/edit my own fields and CPT?
Hi
1. Yes
2. Not sure what CPT is but you can create your own custom fields
Regards
Custom Post Type.
1. Full page map without the side boxes?
So just the full page map and only markers. When clicking on markers info window pops up and link to listing page from there? I don’t want/like those side bar things they take up too much space.
Do you have plans to make a map-centric demo?
3. Can you remove POI so only my own locations are shown and not thousands of other default Google listings?
No google listings appear at all, not sure where you saw that
Hi, Nice theme here, and considering of buying. Just one question, is it possible for the theme to automatically change the background the the front page based on the location or IP address of the visitor. For example, a visitor from New York would see a background related to New York, while a visitor from London would see a background related to London and so on.
Unfortunately this is not available
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