401 comments found.
Please writte number of last upgrade web. But I dont find Album slides form full screen and more, types of Albums. Thnx
Hello there,
the latest version of Superba is 1.0.30, you can view the full changelog here https://justevolve.it/product/superba/changelog/
Regards
hello !!! why if you clicof the picture and of the i for information, sometimes is in regular and somtimes is different and more gras ..
http://live-on-the-edge.fr/home/ thanksThe “i” icon is displayed differently depending on the information attached to the image you’re viewing, if that’s what you’re referring to (for example, if the image has a title and/or a description).
Hello, i have two pages.. i have buy 2x the theme but when i want to install on my second page . i have a message error because the destination of the installation is occuped
Hi there,
we are not sure to understand correctly, but it seems to be an installation issue, you can talk to your hosts and ask to help you to create a new installation.
Regards
why the image are not centered?
Hi there, there is an option to make the carousel start from a slide different than the first, and also an option to choose the carousel alignment. You can find them in the gallery editing screen, under Options > Gallery.
hello, is it possible when we see a photo, there is a i (informations) with the exifs . is it possible to remplace exifs and write a description of the pics? where is it?
Hi there,
if you want to disable the exif block you can add in your function.php file in your child theme the following: add_filter( 'thb_superba_exif_glossary', '__return_empty_array' );
Concerning the description, when you edit a gallery just click on the “edit” button on the thumbnail and add your description in the “description” textarea.
If you have other issues please open a ticket on our support platform at https://justevolve.it/support
Regards
I have a problem, it is impossible to instal the theme!!! wordpress say that there is not fichier style.css???
Hi there, you might want to have a look at this: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
hello.. i have an other problem www.life-on-the-edge.fr when i clic on portfolio, i have a vierge page is open …i want to bloc portfolio!! i want just have the possibility NY and other
Hi there, we’ve clicked on the Portfolio > New York link, and now we’re able to see a list of pictures in that page, not a blank page. Did you solve this by yourself?
Guys, I can’t process payment with credit card via stripe because of a wrong form-checkout.php from one of the latest updates of your theme. Are there any news to that?
Hi there,
we have added the new update for Superba to our schedule, with the support to the latest WooCommerce version.
Regards
When using the carousel slider, it suddenly stops with the last image, with a blank space, and it’s not possible to continue the same direction. How can we make this a loop, so when it comes to the last image, it just continues in the same direction with the first image again ? thanks
Hello there,
unfortunately this is not possible, by the way, if you have issues with the theme you can open a ticket on our support platform at https://justevolve.it/support
Regards
Thank you very much
Buongiorno,
il logo da lei caricato è in risoluzione standard, per avere una risoluzione migliore sui dispositivi retina le suggeriamo di utilizzare l’upload “retina logo”, caricando un logo in versione 2x rispetto alla dimensione originale.
Saluti
Hello ! Great theme ! Is it possible to have the fr_FR.po and the fr_Fr.mo for the translation ? Thank u !
Hi there,
nope, unfortunately we haven’t translation files for the theme.
Regards
Hi! How can I disable the flashing site transitions every time I click on another menu link? I tried #thb-external-wrapper {transition: opacity 0 linear;} but it doesn’t work. Please help me – www.silent-moment.com
Thank you!!
Hi there,
you must specify the unit for the time, try with: #thb-external-wrapper {transition: opacity 0s linear !important;}
Regards
Hi,
Thank you for your help. I appreciate
But how can I get rid of the flashing, disappearing screen when I navigate through the page? Do you know what I mean? Because it makes the website feeling slow although we use http2 and caching enabled.
From what we could experience your website is actually pretty fast here. The “flash” is the browser reloading the page, and there’s nothing we can do about it. In other themes (such as our own Agncy https://themeforest.net/item/agncy-creative-modern-portfolio-wordpress-theme/20494013) we’ve implemented a preloader effect that prevents a visitor to see the flashing and also loaded the images differently, but not in Superba’s case, as it was built years before.
Hi, I would like to change the opacity of the background in the lightbox. I prefer less transparency or even black background but for me is quite difficult to find where to change it. Could you help me? Thanks…
Hi there,
our lightbox allows you to choose between dark and light skin as your can see in our demo (dark skin – http://demo.thbthemes.com/superba-photographer/project/dolor-cursus/)
The skin can be changed from the theme options metabox in the page editing screen under the “choose the modal skin” select.
Regards
Thank you for your reply. Yes, I know this option, dark or light skin, but it works only with page templates (like Album – Grid). It is different if I add a section to an empty page with photogallery and add some photos to it. If I click on photo it opens in a lightbox which has transparent background and this is the background which I want to change. Here is an example: http://www.petergedei.com/?page_id=4312
Hi there,
if you want a completely black overlay you can use this CSS code:.mfp-ready.mfp-bg.thb-mfp-skin {
opacity: 1;
}
Regards
Thank you very much, it works superb!
You’re welcome 
I have downloaded this theme and want the text on my own ‘About’ page to appear in two columns, as it does with the Brad Harrison theme demo. Is this a particular template? If so, I can’t find it…
Don’t worry! I figured it out
Hello, I am using the Superba theme and I love it. However, when browsing through a mobile device, on the check-out page, the delivery country cannot be selected, the drop-down simply wouldn’t work when tapped. If I try from a desktop browser, it works without an issue. Would you please have a look (from a mobile device) and try to buy an item and get it delivered to your country. Many thanks. http://borislavagoranova.com/shop/
Hi there,
it seems that needs a double tap to be activated, we will further investigate in order to understand if is a WooCommerce issue, since this select component is not a theme element. By the way, can you please open a ticket on our support platform on https://justevolve.it so that we can ask you more details about your installation?
Thanks
Hi, thanks for your prompt reply. Unfortunately, double tap does not work as well. I have tried it on iPhone, iPad and Android device. It looks like this particular drop-down is not functioning properly when viewed via mobile agent. The dropdown for T-Shirt size selection (on our t-shirt products) looks a bit different and works well on mobile. P.S. I could not open a ticket on your site after new registration (iso82 username), because I cannot select anything – “I need help on” is blank: ”-”. Please let me know via email how to contact you, as I also have a video showing how the drop-down would not work at all.
Hi there,
we can continue the discussion on the ticket you’ve opened on our support platform.
Regards
Hi Simone & Andrea, can I disable BOTH the lightbox AND the link on a photo/logo for a “clients gallery” somehow?
Hi there,
the lightbox functionality can be disabled from the “Theme options > Lightbox” panel in the admin. The gallery builder block allows you to disable locally the lightbox functionality but a link to the resource will be always created, unfortunately we haven’t an option for that in the galleries but you can use the image builder block and the builder grid system to create a section with logos or images without links.
Regards
I really love this theme, but I still can’t get gallery images to load quickly enough on mobile platforms to avoid seeing the blank image outline and alt-text. I’ve tried using small files (150 KB) and digging through the theme options, but I’m guessing the only solution will be a small line of custom CSS (which I haven’t discovered yet).
Any chance you might know the secret code?
http://www.longneckerphotography.com/Hi there, thanks for spotting this. We are about to release a fix for this in our next theme update, so make sure to update your installation as soon as it comes out.
Thank you for being so amazingly prompt with this fix.
You’re the best!
How can I update old woocommerce templates?
Hi there,
WooCommerce templates are in the “woocommerce” folder. In the next update we will update the compatibility with the latest WooCommerce version if needed.
Regards
Thank you 
Fixed
I’m getting an error “Warning: Creating default object from empty value in …/wp-content/themes/superba/framework/core/class.admin.php on line 303
What is this related to? This is crashing the WP admin pages every time I try to do something in the Dashboard.
Hi there,
this should automatically disappear after some hours, is related to the changelog check, probably something on our end or on your server went wrong.
If the issue shouldn’t solve automatically please open a ticket on our support platform at https://justevolve.it
Regards
Hi the recent Wordpress update is causing featured images to appear blurry. It seems there is some scaling added to the file extension? Can you help please?
Hi there,
can you share with us a link to your installation so that we can look better into the problem?
Thanks
I would love to.
http://leahkathrynphoto.com/kylie-ryan-rebagliati-park-whistler/ http://leahkathrynphoto.com/laurie-mark-persephone-brewing-gibsons-bc/A few for reference. So bummed, it looks terrible! Just started happening, and it’s affected each of my posts.
Hello there,
try to use a plugin like “Force regenerate” in order to regenerate all your thumbnails and try to disable Jetpack Photon, if you still have issues please open a ticket on our support platform at https://justevolve.it
Regards
I’ve tried those, no luck. I’m trying to create a ticket on the support dashboard, and it’s not allowing me to do anything. I have purchased support, so I’m a little lost as to how to proceed from here.
Hi there,
we have replied to your ticket.
Regards
The main image is not responsive in mobile (ends up on bottom, and with video it cannot be seen at all. Cannot seem to find a way in theme options to make this work.
Hi there,
can you share with us a link to your page so that we can look better into the problem?
Thanks
Great theme! I’ll probably buy it.
But something is wrong in the demo. When you open it in a small screen the menu is not visible when you click on hamburger icon. Seems like this class html.responsive_480 .thb-theme-layout-b .thb-mobile-navigation is putting a display:none there.
Fix this and I’ll show it to my client.
Thank you!
Hi there,
thanks for spotting this, we have fixed the menu appearance for the agency demo.
Regards