2785 comments found.
Need Support?
This part of the forum exists for you to ask your PRE-SALES questions and I will answer them all as quickly and as honestly as I can.
If you have already purchased the theme please post ALL support related questions to the theme’s support forum.
The support forum has been set up to provide you with a better support experience and needed features like image uploading, code inserting/highlighting, search topics, and much much more.
It’s a fast becoming great community with lots of useful info.
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Thanks 
Hello, trying to register for support forum: License already activated: email: joel@legallistings.us
Hello, Are you trying to get on the support forum, or having issue activated the license on the theme?
Support forum access
Sorry for the delay back, will send you a email to above provided email address.
Thanks
Among others, I am looking for theme for vacation rental (single place) and one of your demos, “single property” caught my eye. But when I ran it through gtmetrix, it’s obvious that something isn’t right with it as it rates way, way worse than other demos in that theme (which are quite excellent)
So couple questions: 1. What is the problem with that demo and can you fix it so it’s more responsive, like other ones? 2. Single property seems like an older demo. Would you consider making a new demo directed at B&B’s or single property vacation rentals that would be more updated? That would definitely skew me into purchase decision vs buying a dedicated rental theme.
Love your work.
Nothing for almost a week?
Hello,
Sorry for the delay, been a bit behind. The single property demo has a google map on it, so it will load much slower, would recommend lazy loading the map when using google maps.
I could put B&B on the list of upcoming demos and let you know once one is available.
Thanks and again sorry for the delay.
Thanks for getting back to me.
Could you tweak that particular demo to lazy load the map and check other things that rated bad on GTmetrix? I would like to be able to compare it to the other theme I am considering before making the purchase.
B&B demo would be sweet. What kind of features would you put in it and how much time do you think you need?
Hopefully you don’t take above requests as some kind of customization but as making your product better overall (and yes, better for me too
I’ll look into that demo, I’m planning on a lazy google map loading for one of the updates.
Thanks for the suggestions.
Hi, have you added RTL support?
Hello, no sorry has been added yet, some users have added it on their own without any issues.
Thanks
i´m trying to get support on forum, but my password doesn´t fit and the recovery system is not working.
Hello,
Sorry for the delay, I just set you a email.
Thanks
Hi Jeff! Nowadays a message appears to register my 907 theme, but when I try it is already registered, but the message is still there. And WP Bakery does not update, altthough I have a valid licence. What should I do?
Hello,
Sorry for the delay, I’ll message you on discord.
Thanks
Hi I have been asked by a person to look at her site. The site has been developed a few years back (not by me) and uses theme 907 version: 3.1.1.17. (no child theme is used) Questions: 1. Can the theme be easily updated ? How could this be accomplished? 2. Is the plugin Gravity Framework part of this theme in version 3.1.1.17 ?
Thank you in advance
Hello,
That is quite a few versions back, you can update from that version running the included updater but some options are depreciated in that older version. Some users just start from one of the current layouts/demos and redo their site to a more updated look then replace the old site with it.
Gravity Framework wasn’t part of the older version, or the latest version, could have been something added later.
Thanks and sorry for the delay
I used my license key for domain “MiBook.vn”. But I move the website to another hosting. Now I could not user the license for MiBook again.
Please help me for this case.
Reset this for you awhile back, hope you got the reply on the Theme’s Support Forum.
Thanks
Need Support?
This part of the forum exists for you to ask your PRE-SALES questions and I will answer them all as quickly and as honestly as I can.
If you have already purchased the theme please post ALL support related questions to the theme’s support forum.
The support forum has been set up to provide you with a better support experience and needed features like image uploading, code inserting/highlighting, search topics, and much much more.
It’s a fast becoming great community with lots of useful info.
Register to Support Forum
Search Support Forum
FAQ’s on Support Forum
You can subscribe to the Support Forum HERE
Thanks
Need Support?
This part of the forum exists for you to ask your PRE-SALES questions and I will answer them all as quickly and as honestly as I can.
If you have already purchased the theme please post ALL support related questions to the theme’s support forum.
The support forum has been set up to provide you with a better support experience and needed features like image uploading, code inserting/highlighting, search topics, and much much more.
It’s a fast becoming great community with lots of useful info.
Register to Support Forum
Search Support Forum
FAQ’s on Support Forum
You can subscribe to the Support Forum HERE
Thanks
Hello ! Can we add easy a pricing table on a page with this theme ? txs
Hello,
There is a pricing table element, or you can use a plugin.
Thanks
I needed to reinstall 907 theme, but it says license already used. How can I revoke it?
I can only see the mouse-over videos in the drone demo. Are they shown in any others. I was hoping to see if you can have mouse-over videos on a filterable portfolio grid. Do you have a demo showing this or is it possible? Similar to https://essential.themepunch.com/masonry-grid-hoover/
Hello,
Sorry for the delay to your question. You can have the mouse-over video enabled on any filtered portfolio. So any demo can have that enabled.
Thanks
Hi, I want to know if it’s possible to work on “localhost” (try different demo for my futur website) before to put the final website online ? How it works for the demo import on localhost ? Thank you
Yes you can use on localhost just fine. Thanks and sorry for the delay to your question.
Hello, just a quick one. Do you offer licenses for the plugins that come with the theme (like WP Bakery Page Builder)? Apparently, I cannot update it unless I pay for it separately.
Thanks.
Hello,
I provide updates as they are made available for the included plugins. You can check the changelog HERE to see when theme updates are made and if their is a plugin update it will be listed there.
Thanks
Hey guys! I created a website for a client on a test server. Once approuved by the client I connected his domain to the site and Im now getting a message saying License Already Registered when entering my registration code.. How do I get this fixed?
Need Support?
This part of the forum exists for you to ask your PRE-SALES questions and I will answer them all as quickly and as honestly as I can.
If you have already purchased the theme please post ALL support related questions to the theme’s support forum.
The support forum has been set up to provide you with a better support experience and needed features like image uploading, code inserting/highlighting, search topics, and much much more.
It’s a fast becoming great community with lots of useful info.
Register to Support Forum
Search Support Forum
FAQ’s on Support Forum
You can subscribe to the Support Forum HERE
Thanks
Hi, I want deactivate from one site my licence and change to new site but my first site doesn’t exist so I cannot click “Deactivate: and my support has expired. Please help
Hello,
Just replied to your email.
Thanks
Since now it supports shop, is there any plans to include a login link on the naigation menu (similar to the cart icon)?
Hello,
Just a icon or a text link? Right now you could add a text link using the “Custom Links” at Appearance > Menus.
Thanks, and sorry for the delayed response.
HUGE PROBLEM!!! I registered the theme and deleted the instance of wordpress because it wasnt installed right… not trying to re-register the theme with the same site and it’s sayin that the Theme is already registered to another site… (which is the site that I’m tryin to register it to but it’s another instance after a re-install)
Please help… this is uber time sensitive
Replied to you in the Theme’s Support Forum and also reset that, so should work now.
Thanks
Thank you I’m certainly extending my license
