I asked this before. Is anyone going to provide an answer to it? I need to make a decision soon:

I have a pre-sale question. I would like to use the vertical tab and have a lot of tabs to create, say 50. I want to know if I click on a tab close to the bottom, say number 43, will this take me back to the start of the tab content at the top or I have to scroll up?

Yesterday it was OK, Today im getting: Instagram has returned invalid data.

Wonder if that’s issue with Instagram itself or not.

It does not seem to work on demo page either:

Instagram is not working ”Instagram has returned invalid data.” How this problem can be fixed, please? Thank you very much.

Hello. In this article https://docs.uxthemes.com/article/245-how-to-create-a-custom-product-page you note, that “It is important to note that you need to use the Edit Block UX Builder link from upon a product page itself from your normal frontend. So not directly in the dashboard blocks section and not from upon the settings page you were in step 2”. But when I hover mouse on the block frontend, there is no pop-up with “Edit Block: Product Page (UX Builder or WP Editor)”, so I cannot edit product layout. What’s the trubble?

Hi, I am having two problems: 1. The logo on main landing page is two small and I am unable to increase the size. I tried the css codes as well but failed. you can check the logo on other pages, it is ok only home page size is small. how to increase this? 2. Instagram feeds have stopped today, how to get these back?

Hi ,

Instagram feed stopped working. It is visible also on your demo pages -http://flatsome3.uxthemes.com/elements/instagram-feed/. Kindly asking for remedy.Thanks

Hi Flatsome – just upgraded to latest version and similar to others I have an error on my home page at https://iamdeadstock.com for my Instagram feed – now says “Instagram has returned invalid data.” – Please help!

Hi,

I see empty spaces in the pagination of woocommerce. We use WPML and Woocommerce. In English all is good but in other languages, the shop appears with empty spaces. How to solve this?

Hi there, Good day.

Wish to know is your website can change the payment method to points ? Which mean user bank in to us, we manually key in points available for the user.

Thank you for your responses.

Good day,

The number/quantity of items on product pages disappear each time a product has only 1 stock left. Pls see screenshot: https://screencast.com/t/NGUf4qFGv Kindly advise on how to fix. Thanks..

Seconding the Instagram issue.

suddenly my instagram stop working ”Instagram has returned invalid data.” could you fix this problem

Hi team, for some reason Instagram stopped working on my site “Instagram has returned invalid data.” – how come? Will you make an update that fixes this problem? Thanks!

Hello UX-theme,

We considering to buy your theme for a website with a B2B and B2C area. Both areas have their own look and feel and preferably their own web shop. Furthermore we want to capture different types of customer info for the B2B and B2C section when customers register. We considering to enable multisite for this, can you please confirm if Multisite is supported and do we need one or two license?

Secondly we would like to create reports based on purchases made, I assume that all customer info and orders are stored in the WordPress database in a readable format, is that correct?

Hope to hear from you.

Kind regards,

Robert

How to put the word “menu” on the hamburger menu icon (in mobile view).

Hi,

pls. note, when someone uses 3rd party optimization plugin, he has to exclude

/themes/flatsome/assets/js/flatsome.js?ver=3.5.2

BTW which js is responsible for Woo products’ Quickview?

It would be great to find in Docs which CSS and JS have to be excluded from minification and combination… Thanks

Hello,

How to sort products in specific CATEGORY according to MENU_ORDER? When I use element PRODUCTS from element`s library then I have only options to sort: normal/title/sales/random/date. No option to sort products in specific category by Menu_order.

Can I sort products in specific category by menu_order?

Best Regards Larido

Hello,

I’ve got one question, is there a possibility to put multiple selectable filters in the portfolio?

Thanks in advance.

Question re ‘old’ 2.9.10 version of theme.

In case where we’re not sure yet if we’re ready to face any issues with upgrading Flatsome to 3+ version, should we worry much about a lot of 2.9.10 templates overrides for WooCommerce being out of date?

Or will the 2.9.10 work just fine with latest WooCommerce as is?

Regards

Hi, we couldn’t find LOGIN TEXT string for shop -> my account. We have WPML string translation and couldn’t find this string. Just wonder if we should translate it somewhere else. Please advice. Also the copyright text on the bottom left can’t be found in the WPML string translation. How can we translate them??