635 comments found.
Got it, thanks 
Do I install Osmosis + Osmosis Child?
Great
You need the child theme only if you are going to override theme files – http://docs.greatives.eu/tutorials/how-to-use-a-child-theme/
Best Regards.
Hello, been trying to turn the layout into one page. For this purpose created an anchor menu and now am able to turn off the main menu. However, my anchors aren’t clickable. Is there any way round this?
Hey there!
We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments as we provide support only there. We’d be glad to help you
Best Regards.
Sure, will do straight away
Cheers
Does the theme include a countdown timer?
Hey there!
Yes, sure there is a countdown element. Check this coming soon page – http://greatives.eu/themes/osmosis/coming-soon/
Best Regards.
Great. Thanks for the speedy response!
You are welcome
Hello, just purchased the theme. Trying to install it on my WP but getting this error message: “The package could not be installed. The theme is missing the style.css stylesheet.”
Hello there!
Thanks for purchasing our theme
This is a common issue, you have probably uploaded the incorrect file. Please check this related article https://help.market.envato.com/hc/en-us/articles/202821510
If you need any further assistance, please use our Support Forum. We will be glad to help you further.
Best Regards.
Will the events calendar be available any soon?
Hello aliventhrillin,
Could you please be a little more specific? Osmosis is already compatible with the Events Calendar by Modern Tribe, both free and pro versions.
Best Regards.
Just tried to download fresh version of the theme and it was blocked by my security service (Sitelock) on my laptop. Please advise thanks.
Hey there!
Thanks for your message! I guess it is happening with any other theme and Google chrome download. It is not a theme related issue.
Envato is investigating this – https://status.envato.com/
Best Regards.
Hi Guys, I’ve where do I change/add a sidebar to a post_type=product currently only displays as full width.
Hey Stephen,
Hope you are fine! Could you please use our Support Forum? Thanks in advance
Best Regards.
I have found a portuguese translation error in the Related Posts module of the Single Posts options. How can that be corrected?
Oh I manage to solve it. Found the po/mo files of translation, edited and replaced the old ones. If I update the theme in the future, these modifications will be lost?
Hey there!
You are right! Firstly, this is the way to change the string you want. Additionally, the only way to keep it after updating the theme is to share it with us. Point us this change in order to check and include it in the next theme release.
Hope this makes sense!
Best Regards.
Hey there. The error is in the line “You might also like” that was translated to “També pode gostar”. It should be “Também pode gostar” (just missed a letter) or “Você também pode gostar”. I can share with you if I find any more errors.
Thanks! Please use this Contact Form to share this and anything else you discover. We will include these in the next theme release.
Best Regards.
Hello i’ve just a little question… i have buy 2 support but they are expired. I just want to know how we can change “margin title” to have bigger space between ” title” and “caption”. Sorry for my bad english. thank for your support
Hello bildou59,
Thanks for your message! As far as I can see in our support system, you have never opened a ticket there. Please use this Contact Form with the related URL and some screenshots to check your issue.
Best Regards.
please I’m blocked. My second support was expired and i just want know how to do a margin bottom on title in the feature section image full screen…
Hi again!
We have already replied to your email
Best Regards.
Hello -
Was there a change in the theme in the latest release? I updated a few weeks ago and upon doing so the website’s CPU usage has gone through the roof! I am running PHP7.1, have Super Cache Enabled, Heartbeat Control disabled to name a few things but usage is still very high. This didn’t happen until I updated. Any ideas what could be contributing to this?
Thanks
Hey there!
Thanks for your message. You can check the full changelog here http://greatives.eu/themes/updates/osmosis/ . As you can see by yourself there are minor changes in our theme. Additionally, I am not able to verify any issue at our end. Of course, it is always recommended to disable any 3rd party plugins and check the theme as it is. If you still need more help from our agents, please use our Support Forum. Our agents will be happy to check any issue you have.
Best Regards.
Hi I just bought your theme but have problem with import plugin. When I try to install it i have an error : syntax error, unexpected T_FUNCTION, expecting ‘)’ wp-content/plugins/grve-osmosis-dummy-importer/grve-osmosis-dummy-importer.php on line 2263 Please advise.
Hey there!
Thanks for purchasing our theme
It seems like a server side issue, probably php version. Could you please check this related article http://docs.greatives.eu/tutorials/recommended-server-settings-memory-issues/ ? If the issue persists, please create a ticket on our Support Forum to check it further. Our agents will be glad to help you.
Best Regards.
Hey this site uses your theme: https://www.kondor.co.uk/
Hey! Great design! Thanks for sharing it
Hello -
Using the most updated version of Osmosis and I am editing one of our clients sites that is using this theme and it seems that the VC Accordion element has disappeared, even though it exists on a page within the site. How come I cannot add a new Accordion element? Where’d it go?
Thanks
Hello -
Nevermind, it doesn’t show up as an option when adding it do an “Inner Row”, you have to add it to a main “Row” first, then drag it into the “Inner Row”. Kind of goofy, never seen that before.
All good though.
Hey! Indeed, you cannot have it in inner rows and it has to do with Page builder’s interface. It should work if you copy paste the shortcode in an inner row. Anyway, thanks for updating this! Cheers
Hello! When setting up Featured Image with Header integration in some page, the title appears to be too near of the logo when the feature size is small like 300px.
To fix that I used to set some top margin. But that doesn’t look good in mobile, it doesn’t get responsive. And I didn’t see a way to set this feature to be responsive.
I don’t know if that is something you can advice me some solution or something that wasn’t meant to be used like that and that is why doesn’t look good.
Thank you for the attention.
Hello there!
Thanks for using our theme and for your message
I am afraid that I cannot follow this as it sounds like a specific design need you have and a side effect that occured after your modification. Without being 100% sure if our support agents can help you with this, it would be great to use our Support Forum.
Best Regards.
Would you have an open forum for users change design ideas for Osmosis?
Hey! Any user can create public or private tickets in our Support Forum so maybe you can find something related among the public tickets. Our agents provide support exclusively there as well. Thanks
Best Regards.
Ok thanks, maybe I will check it again. I tried but got the message that my support period expired so couldn’t post and couldn’t reply.
Maybe you should renew your support package package for this. I think that you can still search even if your support period expired. Cheers!
Hi there, I am also having the same issue as chaseenvate where upon editing or saving a block in the Backend Mode, the page jumps down to the bottom. Also, the responsive states for mobile (i.e. setting Tablet Landscape to 1/2) no longer works when previewing / viewing the updated page. Is this a conflict with WordPress 4.9.1?
Hello emacdougall!
As I also replied to chaseenvato, there is no issue that I can verify with the latest theme release. So, please double check that you are full updated (theme and required plugins) and if the issue persists, contact us in our support forum.
Best Regards.
Thanks for the quick reply! Part of my issue has been resolved—the page no longer jumps on save. Despite updating the theme, the WPBakery Page Builder and Osmosis Extension plugins hadn’t updated. Updating those solved the page jumping issue.
However I’m still getting this weird issue where the responsive states (under the Width & Responsiveness tab) aren’t working. So for example, the class ‘grve-tablet-sm-column-2-3’ isn’t getting generated like it usually does. Not sure if this is a theme thing, a WPBakery plugin thing, or a plugin conflict.
That’s great
There is no issue with the Responsiveness in columns with the theme as it is. Please use our Support Forum for any other assistance you may need. Our agents will be happy to help you.
Best Regards.
Each time I make any change to a page via the Classic Mode editor, the page automatically scrolls down to the very bottom. Do you know if this is a known issue with this theme or Visual Composer? Any ideas on how to resolve it?
Thanks!!
Hello there!
Thanks for your message!
I cannot verify any issue with the Classic mode at our end. So please double check that you are full updated (theme, page builder, extension) and try again.
If the issue persists, open a ticket in our Support Forum. Our agents will check your installation.
Best Regards.
Hi,quick question:
How do I hide the date for a particular category?
I have tried the following but to now avail:
li[data-filter=”print”] .grve-blog .grve-post-meta .grve-post-date { visibility:hidden; }
Hey there!
We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments as we provide support only there. Our agents will be glad to help you. Thanks in advance
Best Regards.
It won’t let me post there. I’d really appreciate some help – just a quick question Happy to leave a positive review in exchange
Hi again!
Unfortunately, it is not acceptable as it is completely unfair for our other customers. I am pretty sure that you can easily understand this
It would be best to renew your support. Item Support is a policy that was recently implemented by Envato. It’s designed to ensure high quality, consistent customer service for you, while providing authors with a sustainable way to support our items and keep them up-to-date.
Best Regards.
Hi where can I find the theme archives.php, content.php, category.php files?
I need to replace some code, so that I can add a custom external link to blog post titles?
Hey!
There is no separate file for categories. You could base on index.php , copy the content in a new file called category.php and put it in the root directory of your Child Theme.
As I asked before, we would greatly appreciate if you use our support forum for any kind of support you may need. Thanks again for your understanding on this matter
Best Regards.
