5 comments found.
Hi, there are some bugs to be fixed on the theme. I signed up to the support site but no email with the password arrives. We urgently need to open a support ticket. This is the registration email: info@alessandrosimion.com
I am waiting for your reply urgently Thanks for the support
Hi Alessandro1983.,
We have shared the forum login details to your email id (info@alessandrosimion.com), kindly check with it.
Regards., DesignThemes Support.
Hi guys, if I enter the purchase code in the “Eliana – Girly, Feminine Fashion Shopify Theme” section, I get back the message: Purchase code is not valid.
Pleas check the screenshot: https://prnt.sc/Zz6aSN_d-XP2
I am waiting for your reply. Thanks for the support
your forum does not allow you to create posts. Show as message “* Forbidden. Spam sender name. *“
Please check the screenshot: https://prnt.sc/yxHFd-t52UJE
I report below the problem of the ticket:
We have some issues displaying the theme layout. The labels of the buttons are almost all empty, without text or icon, furthermore the thumbnails of the images of the variants are not seen, they generate an error. How can we solve it, above all? Below are the links of the screenshots to better understand the issue:
- https://prnt.sc/NSyQ1DekA2e- - https://prnt.sc/rlFynKlCN1I6 - https://prnt.sc/KKhUAEQ_WjeP - https://prnt.sc/ssqi9J_bCOha
Demo site link: https://info-8557.myshopify.com/
I await your kind feedback. Thanks for yours support. Alessandro
Hi.,
Sorry for the inconvenience,
Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
We look forward to helping you!
Ok, thanks for the support!
i initiated the check out 2 days ago and i didnt make it , i had an issue with my paypal account , the price shown to the public was 29 dollars and the extend support was offered with 7 dollar, the next day i wanted to complete the purchase and i was surpirsed with the price , it’s 49 dollars and 12 dollar for the extend support , i tried to contat you by email but i didn’t get any reply ..
Hi LHIIIX,
The theme offer has been completed 2 days ago. Until 2 days before we were having that offer. Now the offer is closed.
Regards., BuddhaThemes Support
That’s not fair, poor customer experience
Hi LHIIIX,
There is nothing here to complain about the customer service. We just informed about the offer that we had. Thank you.
Regards., BuddhaThemes Support
Good luck
Hi themetony.,
Thank you very much for your appreciation and wishes.
Regards., DesignThemes Support.
Congratulations! Nice Work 
Hi joomlastars.,
Thank you very much for your appreciation and wishes.
Regards., DesignThemes Support.
Great work!
Hi DEV-Themes.,
Thank you very much for your appreciation.
Regards., DesignThemes Support.
