6153 comments found.
Hello PxLab, Im struggling with fake views on homepage, all posts are showing 1.3k views is it possible to fix views count on featured posts on homepage?
Hi there,
Try to use another fake view count in customise->extras->post ranking system, we’re going to improve algorithm with upcoming updates.
Thanks.
PxLab, how to remove a section in the posts customizing like author info, don miss… plz
Hi,
In customise->single post->main you can reorder all sections and disable any of them.
Thanks.
captcha not showing
Hi there,
Please make sure captcha is enabled in customise->extras->authentication, there are separate options for login and registration. If you still have difficulties with this please open a ticket https://pxlab.ticksy.com/ .
Thanks.
sorry, I was searching this, was a mistake.
hi there, I was just wondering with Zombify when the user shares the quiz results am I able to change the thumbnail in the share box as their result, rather than text with a generalised image?
Hi,
Currently it using the featured image of the post, the same way it works on Buzzfeed and Playbuzz. In the future we may consider also other options.
Thanks.
i am creating quizz in zombify,i have attached image to all questions answers and results. but when i save draft or publish that quiz, all images after 8th question get cleared. i mean all attached images after 8th questions removes automatically
TICKET #1508258
hello,
in the mobile, our menus do not work. i see but when i click menu bar or search icon, it is not working.
Which setting can solve this problem?
thanks..
Hi,
We’ve just checked and it’s working just fine, if you see menu – it should work on click. It looks like javascript problem on your side, make sure javascript is enabled in browser, also make sure you’re not using some bad 3rd party plugin we cause javascript error. If you need our further assistance please open a ticket https://pxlab.ticksy.com .
Thanks.
it is just not working on the mobile phone.. In my pc not problem.
i see menu but when i click there is no anything.
Hi,
Make sure burger mobile menu location is set in appearance->menus. Open a ticket if you need further assistance on this.
Thanks.
there is no burger mobile menu section 
Sorry, in appearance->menus it calls “burger menu”, there are 3 such locations. You should assign menu to these location, then they will appear in burger / mobile menu. If you still have any difficulties with this open a ticket.
Hi there,
Here are instructions https://documentation.px-lab.com/boombox/buddypress/#extended_profiles , please open a ticket if you need further assistance on this.
Thanks.
hello, I installed amp and google didn’t recognize any url i gave it as amp. Now I see here in the forum you are saying AMP works on “articles”, what this exactly mean?
i’m using another-gag in a setup like 9gag, so posts are like memes and gifs. not articles. Does the theme support amp or not?
Hi,
Memes and gifs – all are articles. By articles it means single post template. Please open a ticket https://pxlab.ticksy.com – our team will assist you with the difficulties you have.
Thanks.
Thank you for the clarification, maybe I will desist on the amp thing. So for the homepage, where many posts are shown on a stream, installing AMP is of no good?
Hi,
AMP pages automatically shown for mobile users through google, for magazine the most important is single post template, post lists e.g. homepage isn’t support by official AMP plugin for wordpress, we’ll consider adding such functionality also in the future, whne AMP plugin will add appropriate integrations.
Thanks.
Thank you for the clarification, so it’s a no for now!
Really like this theme, but I’m concerned with page speed. The demo pages load extremely slow. Is there a way to make this run faster?
Hi,
You can check our main demo https://boombox.px-lab.com/ , it’s the most complicated installation with all the major plugins installed, it loads fast and smooth, response time is under 200 milliseconds. There are some images which still need to be optimised though, but it’s content. We constantly pay attention and keep Boombox well optimised.
Thanks.
May I ask my favorite theme devs, a feature request please: - Can I have a “Report this post” button, as an option by the side of a post (to allow the public report/send a message to admin about the post for spam, profanity, plagiarism, and any other option admin wishes to include).
Even though I bought this theme way back, I haven’t yet used it for my cool idea 
Once I saw your theme, I knew it was great and just bagged it in my arsenal. Thank you for a great theme and for using your awesome brains.
Thank you for considering my idea and hope it gets implemented too.
JD
Hi,
Thanks for your feedback!
We’ll consider adding it in the future.
Thanks.
Thank you. Look forward to that. By the way, I saw this message – Gamify requires to be activated – How does one activate Gamify?
Please ignore the Gamify comment – I see you’ve responded to previous question on it.
Maybe for the next update a new style for ranked list like rankerdotcom
Hi,
Not for the next update, but we’ll consider it in the future.
Thanks.
hi, can you give me a demo site that i can login and upload some pictures to test things out cuz my site is using some special plugins that i dont know that will work well with zombify post or not. Please help me
Hi,
You can check frontend uploader as contributor here https://zombify.px-lab.com/ with demo / demo access, unfortunately we don’t provide admin access.
Thanks.
@neercsys
Cloudflare SSL can be a pain to work with. Besides selecting the Development Mode in the Cloudflare ‘Caching’ menu tab, try flushing the browser DNS.
This is different from clearing the cookies & cache. Firefox has a great extension called “DNS Flusher”
In Chrome, go to the address chrome://net-internals/#dns then click the “Clear Host Cache” button
This has solved my problems many times. Sometimes it takes a few minutes for Cloudflare setting changes to reach my end.
Hi there,
I have a bit of an issue when I want to put an existing post on my Featured Post’s section on my homepage, whenever I click the checkbox on the post creation page I click update and the ticked box disappears and it says ‘Wordpress Failure Notice’. This also happens when I attempt to change my permalinks on my website to something different, I click update and it just reverts back to the old permalink title, any help please?
Hi there,
That problem isn’t related to theme, there are several reasons such issue may appear and it’s mostly related to the server configuration, here is some video regarding that issue https://www.youtube.com/watch?v=PYbzhtrWTN8 , you also should do more research regarding your specific cases.
Thanks.
Hello,
In Leaderboard widget, I am not getting option shown in documentation of theme https://documentation.px-lab.com/boombox/mycred/and UI design of LeaderBoard shown in sidebar is not like UI design shown in your live demo.
can you please assist 
Thanks and regards, Alpesh Ganvir
Hi,
Please make sure both – myCRED and Gamify plugins are activated, also check if you’re using correct “leaderboard (Gamify)” widget. If you still have difficulties with that please open a ticket https://pxlab.ticksy.com .
Thanks.
How can i get the Demo Pattern Type? i dont want the Rags or Clouds.
Hi there,
Please post your question directly on the support portal https://pxlab.ticksy.com .
Thanks.
I already did, but nobody answer me.
We’re reviewing all tickets in queue, support will get back to you shortly.
Thanks!
Hey Author,
I know that my support is expired and I am not allowed to ask you for anything. But there is only one small thing I need your help for so, I hope you would not mind helping me with it.
Basically, on the search page, I want to change that default page title text that says ( search results for: ).
Also, I want to change affiliate button text that says ( Check it out ) to something else or maybe to an icon.
Is it possible to achieve these 2 things using a child theme? Should I submit a support ticket?
Thanks… Looking for your reply 
Hi,
Yes, both are possible via tweaks from child theme. If you open a ticket our support team can assist you with that. For affiliate buttons – currently it’s possible to change the text.
Thanks.
Also, I want infinite scroll on search page rather than pagination so provide me the code for that as well. thnx…
Hi,
Sorry, but all your request are required technical assistance, you have to extend support and open a ticket. It is how author support on Envato supposed to work.
Thanks.
It’s ok. I’ll do it on my own. Thanks for not helping.
I get error 500 when installing the theme for the first time.
Hi there,
Should be something wrong on server side, please open a ticket https://pxlab.ticksy.com with wp and FTP accesses, our technical team will take a look.
Thanks.
I have problem with icons in admin panel. Im using cloudflare for ssl (Flexible). When i use ssl, icons dont work. (no cache or additional settings)
Hi,
Actually it isn’t related to the theme, you should check cloudflare set up, there are dozen sites which works completely fine with cloudflare. Anyway it will be difficult to give any direction without at least reviewing it, please open a ticket if you want our technical team to take a look and give some directions https://pxlab.ticksy.com.
Thanks.
Hello, when I’m going to edit an entry, page or categories, I get this error. Can you please tell me how I resolve it?
Hi,
It isn’t related to theme, there is no such error on our installations and no other reports. Should be something wrong on your side – check the plugins you’re using. Please open a ticket if you need further assistance on this https://pxlab.ticksy.com, and please consider extending your support – it’s expired.
Thanks.
Hello,
please fix amp problems in theme, google says there are a lot problems so google doesnt show up amp version into search!
Regards
Hi,
Currently minify / cache plugin make it under 50kb, tomorrow we’ll release minor update to make it under 50kb even without cache plugin.
Thanks.
Thanks you guys i hope you make the theme much faster! it still need big speed improvements, i have 200,000 posts over 1000 members, the theme is struggle a little bit with the much posts and members, but the users love the 9gag theme,
http://gagnova.comand w3 total cache make theme much slower for me.