Discussion on Grand Restaurant WordPress

Discussion on Grand Restaurant WordPress

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1618 comments found.

Good afternoon – I recently purchased you theme and am having an issue with the Google Map on Contact Us. I’ve properly created a Google Maps API and put in my correct long. & lat., yet still getting a “Sorry! Something went wrong.” error indicating the API is not correct.

Please let me know how I can get this map working properly; aside from that theme is excellent just no good documentation for the map!

Hi,

Thank you for purchasing.

Could you please provide URL of page which has issue please.

There is Google Maps API error on your site “ApiNotActivatedMapError”.

According to https://developers.google.com/maps/documentation/javascript/error-messages#api-not-activated-map-error

The Google Maps JavaScript API is not activated on your API project. You may need to enable the Google Maps JavaScript API under APIs in the Google API Console

Hi there!

Is there an option available to add a ‘reserve now’ button in the mobile header, but outside its regular menu?

Thanks!

Hi,

Thank you for interesting.

In mobile devices, it has very tiny screen so it doesn’t support this option.

how can I change the top line color? it’s at the top of the page just above the menu it contains the location and phone number. also how to change the main menu background. now it is transparent thanx

It has been 2 days waiting!

Hi,

Thank you for purchasing and really sorry delay during weekend.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

this is was a minor question why do I need to create a ticket? don’t you think would be better to answer it here for others? I need this ASAP my client is waiting for this.

​Hi,

My theme is up to date but my client has informed me regarding to “Warning: Illegal string offset ‘color’ in /home3/coolunuz/MEYDANSOFRASI.CO.UK/wp-content/plugins/grandrestaurant-custom-post/tg-contentbuilder.php on line 3041”

In home page: http://meydansofrasi.co.uk prices are all over the pictures and “Warning: Illegal string offset ‘color’ in /home3/coolunuz/MEYDANSOFRASI.CO.UK/wp-content/plugins/grandrestaurant-custom-post/tg-contentbuilder.php on line 888” is displayed​

Can you please advice?

thank you

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hey,

Trank you. But i cant use the support. Long time ago i bought this Theme but actually now i use it the First Time. Is there a way to answer My question?

Thanks

Hi,

Thank you for purchasing.

You can ask questions here.

Hello,

I updated the theme to 3.9.1 and i got 2 big problems

1. I cannot use the content builder any idea why?

If I want to create a new page and use the builder I can use it but after saving I cannot use it check this link https://cl.ly/qBcp if I open an old page I cannot use the builder at all check this link https://cl.ly/qBVp

2. Your theme is a mess on tablets, is not responsive anymore, please fix this asap

Please advise

Please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins.

I already deactivated all the plugins and the problem continues, I need to fix this as I cant edit any page

Could you please please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods

Hello, is it possible to change the order of the categorys for the menu card? Actually the menu card is orderd by A,B,C… But this is not the way i want. Please tell me how can i change this.

Thanks, Lukas

Hi,

Thank you for purchasing.

Could you please provide URL of your menu card you mentioned please so I can suggest change needed for you.

Hello,

Thanks for your quick reply! Of course I can do it! However, the maintenance mode is activated at the website. Do you have an e-mail where I can send the access data so that you can see the website? Or how can I send you the data? Thank you for your help!

Lukas

Please temporary enable public access so I can check it for you please. Just temporary.

One of the best WP themes i have ever seen – Purchasing this soon for a steakhouse site

Hi,

Thank you for interesting and your kind words :)

Looking forward to work with your soon.

Can you guys fix this for PHP7:

“FILE: .../wp-content/themes/grandrestaurant/modules/twitteroauth.php

FOUND 1 ERROR AFFECTING 1 LINE

1145 | ERROR | preg_replace() – /e modifier is deprecated since PHP 5.5 and removed since PHP 7.0 ---------------------“

Hi,

Thank you for purchasing.

Thank you very much. We will check it and release the update soon.

Hey, there is a Bug in the Header Module. You forgot to write the percent symbol in the stylesheets. Looks like “margin:auto;width:100” without percent and semicolon. Hope you can fix this.

Hi,

Thank you for purchasing.

Thank you very much. We will check it and release the update soon.

Hey, you have an idea when you’ll fix this bug and release an update? Its kind of annoying ;). Its just an semicolon in your generated inline css style after the width attribute. thanks!

We are working on this along with other update options too. Thank you for your patience.

Hi! Thanks for this great theme. How do I change the currency from $ to €? I develop a page for a German restaurant. And is it possible to change the form-labels to German too? Thanks for help.

Hi,

Thank you for purchasing.

1. When you edit each menu item. Look at “Menus options”. There is “Price Currency” option there.

2. You can translate theme strings using po file translation which is included in theme. Here is detailed instruction http://themes.themegoods.com/grandrestaurant/doc/translations/

How do I change the reservation email. Currently it says WordPress @

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Awesome theme, but it’s only not responsive at tablets? When i open it on 2 different tablets it completly ruins the layout. Even your demo template isn’t working on the tablet. When you’ll fix?

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

I’m not really happy to buy a new license when even your guys demo isn’t responsive on tablets anymore.

Hi .. I have a couple of presages questions with regards to Food Menus. I have tested your Theme using your free 1 hour trial and i have found a slight issue with Long Menu Titles in Classic Menu. The Title does move to a second line but a little bit of it still hides under the price. Is there a simple way to fix this ? See attached image http://imagebucket.net/lok8cl02zaay/Screen_Shot_2018-03-01_at_18.40.49.jpg

The other thing i wanted to know is it possible to place Food Menus inside an Accordion or Tab area. I can see you have a shortcode for both, but is it possible to place a food menu inside it ? I can only find a way to place a food menu using the content builder.

Thanks

Hi,

Thank you for interesting.

1. It could advise custom CSS code to add space for long menu title.

2. Really sorry it doesn’t support that.

please remove. fixed .

Hi,

I need to know how I can customize the reservation pop up of this theme, both the reservation button and the pop up content. And I also need to translate it into English … I bought the WPML plugin but I do not know how to do it.

Thanks

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hola, al hacer la ultima actualización me salio este texto y deforma la pagina de inicio

​Advertencia : Illegal offset cadena ‘color’ en /home4/robby829/public_html/wp-content/plugins/grandrestaurant-custom-post/tg-contentbuilder.php en la línea 3041

​por favor ayúdenme a corregir o eliminar esta advertencia o como lo soluciono. gracias

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hello, just a quick question. I’m trying to import demo revolution slider using the files available at this link:

http://themes.themegoods2.com/grandrestaurant_doc/import-demo-revolution-sliders/

The problem is that as soon as I try to upload a file this error shows up: “slider_export.txt does not exist!” Can you help me with that?

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Thanks for the support. Anyway I found out that it was a problem with Safari that prevents a rev demo slider content to be uploaded. As soon as I upload the .zip file with chrome everything went smoothly.

​Hi,

Im after some help. I have a one page design which i have recently extended to included a shop page (woo commerce). It all looks great, however, the menu links at the top of the page don’t seem to work?

I’ve also tried creating a new menu to solve this problem but no luck? thanks

It doesn’t work on this page http://thewatersidebistro.co.uk/shop/

Because this page doesn’t have “home” element and it’s not one page layout.

How do you suggest I resolve this?

You might have to enter full URL ex. http://thewatersidebistro.co.uk/#home

My support has ended but I believe you have a bug. I moved the site (test domain) to another test domain, the logo picture that was linked to the original test domain stayed but I have no place to set it to the new test domain. The configuration screen for Logo does not have picture selected. Even I selected another one, it does not show up on the new site. Please see yourself at http://pxleng.a2hosted.com Where (which file) I can manually change the picture link?

Hi,

Thank you for purchasing.

It’s not theme bug. When you move your site to new domain. WordPress doesn’t automatically update all content URLs.

We checked your tickets and it seems like you have already used our theme for 2 websites.

  1. http://ozonabluegrill.com/
  2. http://thesiteservice.com/

Please purchase more license first so we can continue providing support for you. Thank you for understanding.

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