737 comments found.
Can you please update Parallax & Video Backgrounds for Visual Composer and WPBakery Page Builder for me?
Hi there,
Sure you can find the download links in our support forum! 
the list of social media icon not updated. Please try to add more icons, Now how to add additional social media icons?
Hi,
Which ones are you missing?
snapchat
Till we update this in a future version you can add it yourself, for footer for example edit your footer.php in your Child theme and add this:
<a target="_blank" class="footer_soc_icon" href="#LINK"><span style="width: 17px;display: inline-block;"><svg aria-hidden="true" data-prefix="fab" data-icon="snapchat-ghost" class="svg-inline--fa fa-snapchat-ghost fa-w-16" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M510.846 392.673c-5.211 12.157-27.239 21.089-67.36 27.318-2.064 2.786-3.775 14.686-6.507 23.956-1.625 5.566-5.623 8.869-12.128 8.869l-.297-.005c-9.395 0-19.203-4.323-38.852-4.323-26.521 0-35.662 6.043-56.254 20.588-21.832 15.438-42.771 28.764-74.027 27.399-31.646 2.334-58.025-16.908-72.871-27.404-20.714-14.643-29.828-20.582-56.241-20.582-18.864 0-30.736 4.72-38.852 4.72-8.073 0-11.213-4.922-12.422-9.04-2.703-9.189-4.404-21.263-6.523-24.13-20.679-3.209-67.31-11.344-68.498-32.15a10.627 10.627 0 0 1 8.877-11.069c69.583-11.455 100.924-82.901 102.227-85.934.074-.176.155-.344.237-.515 3.713-7.537 4.544-13.849 2.463-18.753-5.05-11.896-26.872-16.164-36.053-19.796-23.715-9.366-27.015-20.128-25.612-27.504 2.437-12.836 21.725-20.735 33.002-15.453 8.919 4.181 16.843 6.297 23.547 6.297 5.022 0 8.212-1.204 9.96-2.171-2.043-35.936-7.101-87.29 5.687-115.969C158.122 21.304 229.705 15.42 250.826 15.42c.944 0 9.141-.089 10.11-.089 52.148 0 102.254 26.78 126.723 81.643 12.777 28.65 7.749 79.792 5.695 116.009 1.582.872 4.357 1.942 8.599 2.139 6.397-.286 13.815-2.389 22.069-6.257 6.085-2.846 14.406-2.461 20.48.058l.029.01c9.476 3.385 15.439 10.215 15.589 17.87.184 9.747-8.522 18.165-25.878 25.018-2.118.835-4.694 1.655-7.434 2.525-9.797 3.106-24.6 7.805-28.616 17.271-2.079 4.904-1.256 11.211 2.46 18.748.087.168.166.342.239.515 1.301 3.03 32.615 74.46 102.23 85.934 6.427 1.058 11.163 7.877 7.725 15.859z"></path></svg></span></a>
after line 61:
?>
For header do the same, only in header.php file and change the class of the link to header_soc_icon instead of footer_soc_icon
how to change the color of main navigation bar? please
Hi there, you mean your main header color, the transparent color or the sticky header (that activates once you scroll down)?
You have options for the sticky and transparent headers in Theme options and for main header you can do a simple CSS in your Theme options->Custom CSS:
#header {
background: yellow;
}
How do I change the mobile menu color? Right now it’s stuck at white. I’ve tried adding this to my child CSS and it doesn’t seem to work:
mobile_menu ul li a, #mobile_menu ul li a:hover {
background: #1e1e1e; }
You added what exactly?
And you mean the MENU is stuck at white or the header?
URL?
Sorry, the mobile header is stuck at white. I just want the mobile header to look exactly like the header on the desktop version, but the desktop version uses a sticky header. Here’s the URL: http://cobyrandles.staging.wpengine.com/
Hey,
You can change its positition to fixed, then shift the content down, then we can make the header dark as in desktop version:
@media only screen and (max-width: 768px) {
#header {
position:fixed!important;
background: rgba(30,30, 30, 0.85);
}
.content_body {
margin-top: 62px!important;
}
.m_nav_ham {
background: #fff;
}
}
Thanks, It worked.
Is there a way to change the color of the 3 menu lines on mobile? (I believe it’s called hamburger style menu..?) Thanks!
Sure, I had it up there as well… 
.m_nav_ham {
background: #fff;
}
Hello – I’ve been having an ongoing issue with this theme. The transparent header breaks every so often leaving a big white stripe where the navigation and logo are. Re-saving the page seems to fix it for awhile.. My site in question: http://saltedvine.ca/ Trying the preloader. All plugins and VC Bakery builder is up to date… chrome does not like Smoothscroll.js so I disabled it.
Hi there,
You mean like on the About page for example? You don’t have it enabled on the home page, why do you have your default navigation color set to white? Nothing is visible there… Can you point me to a page where the problem is visible?
One more think, not sure if this is the most elegant way to have a row with the background image below the transparent header… Why don’t you instead simply set the background image to your transparent header with CSS by default so you don’t have to add that row on every page?
Prepurchase question: is it possible to increase the boxed width of this theme to say 1350px ?
hi there,
Sure can, with a simple CSS rule that overrides the default container width from 1200px to 1350px in your grid.css file. 
Hello When I click the image on my WooCommerce product page it goto image URL. I notice in the demo site it popup when you click the image on WooCommerce product page . How to Solve this? Thank you
Hi. We added the theme. but when we use a plugin called hero and add a video embed. THe video does not shows up. Here is the site http://yourdemosite.online/retailglobalaux/program/ . Click on the first view profile to see what I mean. Also I tried deactivating the theme and there is no problem with the video
Hi there,
Clicked on it, a popup appeared, where is the video supposed to be? 
the video support to be inside the popup. but when you click on it. the video is not their and when you press f12 or the source editor in the browser it displays the video. I did try to deactivate the theme and it works fine
Click on the image with video icon. All you need to do is add this class to your link: “mfp_iframe_popup”
we need it because we need to add the video inside the text popup
Hi again,
I see, I think I know what the issue is, by default we resize all iframes containing videos to the containers they are in, in your case the popup is not initialized so the video size is initialized to 0 height and width. Find this line in your js/custom.js:
// Resize Videos to Inherit parent width
and comment out the whole method below it and try again after clearing your cache!
I really love this theme! I would like to hide a background of a section if visiting mobile.. is there a solution for this in custom css? Thankss!
Sure,
How are you setting your background, there’re several options. It would be best if you give me your URL and tell me which section it is, I will send you the CSS. You can use the contact form on our profile page if you don’t want to share it publicly. 
HI))
I can not find the page roduct Category, which is located in Shop pages. I’m using the latest updated package. How to fix this?
IT’s not a separate page, this is an internal woocommerce section that shows products of a single category… 
I have problem with the theme. there is an error with the script i think. this is the link of the site https://www2.bialik.vic.edu.au/enrolments/music-scholarships-awards/. what should I do with this?
Hi there,
This is obviously due to the fact that you have replaced the theme menu with a custom solution. That is if you haven’t customized that file: /var/www/html/wp-content/themes/fortuna/includes/boc_theme_options_methods.php
Can you tell me what you have on that line? 
Hello,
We haven’t customized the file. When we were building it on our development server that error didn’t exist, however when we migrated it to the live server the error popped up.
Hi again,
OK, please use our contact form on our profile page to send us credentials to your FTP environment + user/pass to your admin so we can fix this for you.
I can not scrol anymore at the website when i will use the arow on the keyboard. What can be the problem?
You can disable the Smooth Scroll option in your Theme options if this is a higher priority for you… 
Hey, in image carousel I cannot add more images.. I have 51 selected and cant just add 13 more.. Do you have any idea? Ty
Ahoy!
You mean the limit is 51? I can actually update 61 easily… Do you get an error of some sort or what happens?
Hello,
Why am I not able to select Google fonts? And why can’t i select a color code?
Hey there,
Those issues were addressed in the latest theme update.
http://blueowlcreative.com/docs/fortuna/#extra3
Hi. I have a problem with the theme. After I migrate my site on my live domain, there are error on the theme. How can I fix this
Notice: Only variables should be passed by reference in /var/www/html/wp-content/themes/fortuna/includes/ext/option-tree/ot-loader.php on line 326
Notice: Only variables should be passed by reference in /var/www/html/wp-content/themes/fortuna/includes/ext/option-tree/ot-loader.php on line 98
Hi there,
Make sure you switch off your warnings and notices on your production site, these are notices you are getting, not errors and they should not hinder regular flow in any way. Still, we will make a note to address these in a future update. 
Hi,
In the website, when we create a page the URL is having underscore and when we add a hyphen in the title its just changing in the name and not in the URL. Please let us know how should we change underscore to hyphen in URL.
Regards, Aanchal
Hey,
This is not a theme related question but you should be able to EDIT the URL as well by clicking the Edit button next to your URL. 
Hi,
That is fine but its the tab URL, check here
https://www.themauldingroup.com/#lead_generation and https://www.themauldingroup.com/#website_designWe don’t want underscore in this and it is created in theme only. Please clarify on this.
Oh, I get it, you are speaking of the tab hashtag links! Why would you want to create page links with these hashtagsin them? The only purpose the hashtags serve is for the sake of the tabs, to know where to take you on the page…
We don’t to create hashtag links, we want to remove underscore from these hashtag links and add hyphen instead of underscore. Please help
Find this in your fortuna/js/common.js:
title_id.replace(/[^a-zA-Z0-9]/g,'_')
and replace with this:
title_id.replace(/[^a-zA-Z0-9]/g,'-')
that should do it.
May I know whats happening with your theme? so much of problems and no fixes:
—-—-—-—-—-—-—-
Not able to select Google fonts – https://imgur.com/a/EU91y
Color selector does not have color code input – https://imgur.com/a/VmyBB
Hey,
You can see temp solutions for both in our support forum, in the mean time a new version update will take care of those most likely next week. 
Why is the “Single Page Menu” not animating while scrolling up and down?
I did not find any instruction for single page menu setup in the document. Could you please help me, its urgent.
Hey there,
Sure, it’s in the documentation (Create a Single Page Menu section): http://blueowlcreative.com/docs/fortuna/#setup2Hey there,
Is this theme going to be updated to WordPress 4.9.x and Woocommerce 3.3.1?
Cheers
Ya, sure, all working well.
Wonderful, thanks for the prompt reply! Keep up the good work.
i finally updated to the newest version of Fortuna, but now i can’t run Wordfence Security Scans without switching to a different theme.
do you have any suggestions for me?
thanks!
Hey there,
What seems to be the problem with it? Do you get any error messages?
there isn’t any error message actually, it just won’t run functions. after entering data & hitting save settings, it won’t save the data. it also won’t run new scans, it just shows the animation without activating the scan.
i know this isn’t your responsibility, but was wondering if you had a suggestion as to what to look into.
thanks!
No idea, really.
What you could do is check your server logs and go from there. 
hello, i would like to add flaticons (https://www.flaticon.com) to the icons we can use with fortuna, is it possible? and how can i do? thanks a lot for your help
Hi there,
You want to add a particular icon from there? Which element you want to add it to?
For example in top-icon-box, i would like to use an icon that come from flaticon instead of the defaults icons, but i don’t know how to add new icon to the library..thanks a lot
Ya, you need to first generate a new icon font with a tool like Icomoon for example. Then you would have to add that font to your Child theme’s css. Then you would have to modify the theme library which would be a bit too much coding. At this point I would simply override the icon picked with my custom icon from my custom font on a per page basis with Page Options (Custom CSS).
Hope that makes sense. 
thank you, i generate a new icon font with Icomoon, and i try to add to my website using ultimate addon but i can’t use the icon in the iconbox module… i don’t understand how i can override the icon picked with my custom icon from my custom font…
Hi again,
Please contact me in the Support forum with your URL + user/pass in a private reply along with links to the font you added and I will be happy to help you with that!