46 comments found.
Seems that whatever you put oin the editor : http://cloud.brockwayproduction.fr/2a6cf8d92211
It’s not applying to the actual colors outside the customizer : https://www.thomas-winery.com/
Regards
Hello,
Please make sure you clear your browser cache to see changes. We have checked your website and see the same colors as on your screenshot from Customizer – http://prntscr.com/n8ya1d
Regards.
How do you customize the fonts used in the theme? There is nothing in the documentation?
Hello,
Thank you for choosing our theme!
You can find the list of the fonts in theme.options.php file from wp-content\themes\good-wine-shop\theme-options folder (starting from line 204).
If you get any questions/issues, please submit a ticket at https://axiom.ticksy.com/ and our support team will provide you with detailed instructions .
Regards.
But if I use the child theme, how do I override this?
You may check this link for instructions on working with child theme – http://goodwine.axiomthemes.com/doc/#getting_started_child_theme
For further assistance, please submit a ticket at https://axiom.ticksy.com Thank you
Regards.
Hi Emily, But how do I override this fonts?
Hello,
Please submit a ticket at https://axiom.ticksy.com and our support team will provide you with detailed instructions.
Regards.
Hi,
I am trying to download the demo data but getting error messages: Error load data from the file ‘http://demofiles.axiomthemes.com/good-wine-shop/default/users.txt'. Please, try again!
Error load data from the file ‘http://demofiles.axiomthemes.com/good-wine-shop/default/theme_mods.txt'. Please, try again!
Error load data from the file ‘http://demofiles.axiomthemes.com/good-wine-shop/default/theme_options.txt'. Please, try again!
Error load data from the file ‘http://demofiles.axiomthemes.com/good-wine-shop/default/widgets.txt'. Please, try again!
Error load data from the file ‘http://demofiles.axiomthemes.com/good-wine-shop/default/ess_grid.json'. Please, try again!
Error load data from the file ‘http://demofiles.axiomthemes.com/good-wine-shop/default/woocommerce.txt'. Please, try again!
Error load data from the file ‘http://demofiles.axiomthemes.com/good-wine-shop/default/uploads.txt'. Please, try again!
Hi,
Thank you for choosing our theme!
The error means that your server settings do not allow to upload files from external URLs. Please contact your hosting provider and ask them to set “allow_url_fopen” to On and reimport demo data.
Alternatively, you can upload demo.zip file to your theme folder. Please check this link for detailed instructions: http://goodwine.axiomthemes.com/doc/#getting_started
If the issue persists, please submit a ticket at https://axiom.ticksy.com/ and our support team will provide you with assistance.
Regards.
Thanks, allow_url_fopen was the problem.
You are welcome!
hi there! after several months of working perfectly it appeared an error on top of the website and wordpress admin aswell:
Warning: count(): Parameter must be an array or an object that implements Countable in /srv/psa05/......./httpdocs/wp-content/themes/good-wine-shop/includes/lists.php on line 395
we updated all plugins as wordpress too (now running version 5.0.3). The only plugin without update is the WPBakery Visual Composer.
can you help us out?
best regards
Hello,
The error is related to PHP version you are using (7.2). Please downgrade it to 7.1 or 7.0 to fix the problem. If you can’t switch to lower PHP version, please submit a ticket at https://support.themerex.net/ and our support team will provide you with the solution.
You can also get the latest version of WPBakery page builder via ticket system. Thank you!
Best regards.
Thanks! For submitting a ticket (in my case) do i have to renew my expired support for $41.13?
You are welcome!
Please choose “_Presale questions” category – it doesn’t require support renewal.
Regards.
thanks!!!!
You are welcome 
Hi there, I am looking to buy a theme for my wine shop. I have a few questions about this theme.
1.Does it have the possibility to add a search bar for searching wine products? It would be good if it had a predictive search with preview wine images while typing in the search box.
2. Does it also have a price filter and other filters for the wine shop?
Hi,
Thank you for your interest in our theme!
1.There is search available in the header, you can also add Product search widget on other pages. Unfortunately, ajax search is not available in the theme.
2. Absolutely! Shop is built with WooCommerce plugin, it offers price filter and other filters as well.
Regards.
Thank you for the quick response, best regards
You are welcome!)
Hello,
after activating a child theme of the good-wine-shop I have a white screen.
The function good_wine_shop_remote_get() does not exist in the backups. Restoring a backup was unsuccessful.
It is about my shop: wein-hilgert.de
What now?
Fatal error: Uncaught Error: Call to undefined function good_wine_shop_remote_get() in /kunden/hilgert-wein.de/start/wp-content/themes/good-wine-shop/includes/utils.php:1014
Stack trace:
#0 /kunden/hilgert-wein.de/start/wp-content/themes/good-wine-shop/includes/wp.php(585): good_wine_shop_fgc(‘http://themerex...')
#1 /kunden/hilgert-wein.de/start/wp-includes/class-wp-hook.php(288): good_wine_shop_query_add_key(‘Good Wine Shop’)
#2 /kunden/hilgert-wein.de/start/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
#3 /kunden/hilgert-wein.de/start/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
#4 /kunden/hilgert-wein.de/start/wp-includes/theme.php(2749): do_action(‘after_switch_th…’, ‘Good Wine Shop’, Object(WP_Theme))
#5 /kunden/hilgert-wein.de/start/wp-includes/class-wp-hook.php(286): check_theme_switched(’’)
#6 /kunden/hilgert-wein.de/start/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
#7 /kunden/hilgert-wein.de/start/wp-includes/plugin.php(453): WP_Hook->do_action(Ar in /kunden/hilgert-wein.de/start/wp-content/themes/good-wine-shop/includes/utils.php on line 1014
Hello Vinosaurus! Looks like you need to update plugins in your installation. Please submit your request directly to https://axiom.ticksy.com/ and we will provide you with further assistance.
Hi,
Just purchased the theme and encounter the same issue here
Fatal error: Call to undefined function good_wine_shop_remote_get() in /nfs/c12/h01/mnt/SERVER/wp-content/themes/good-wine-shop/includes/utils.php on line 1014
I re-upload the utils.php file but issues still there please help asap, thanks.
I re-upload whole Theme files, and the theme working now, thanks.
but when I’m installing theme required plugins such like Visual Composer, it comes with warning:
Warning: sprintf(): Too few arguments in /nfs/c12/h01/mnt/211106/domains/demo.vocuis.net/html/ita/wp-admin/includes/class-bulk-upgrader-skin.php on line 150
how to solve it?
Please submit your request to https://axiom.ticksy.com/ and we will send you the updated files. Thank you!
Hi, just bought your template, installed it on a fresh wordpress-installation (with latest update) and came to
“Fatal error: Call to undefined function good_wine_shop_remote_get() in /var/www/web2783/html/wp-vinitiative/wp-content/themes/good-wine-shop/includes/utils.php on line 1014”
What’s that?
Hello,
Please re-upload utils.php file in wp-content/themes/good-wine-shop/includes folder and overwrite the existing one. You may download this file at https://we.tl/lis37Xf6Ti Thank you
Hi. I’ve seen your post just now and the download file’s deleted… Could you please upload it again?
Hi, Yes sure – here is a new link – https://we.tl/PZTPNtI9vy Feel free to contact us at https://axiom.ticksy.com/ if you need further assistance. Thank you!
Thank you for the fast support It’s working now. If I’ll be in a need for more assistance, I’ll contact you through that site have a nice day
I am glad it works for you now!
Have a great day!
Hi,
How can I change the font family of all the titles (h1, h2, h3…) ?
Thanks,
Hello,
You should edit theme.options.php file from wp-content\themes\good-wine-shop\theme-options folder, starting on line 231. We do recommend editing core theme files in child theme folder to avoid loosing changes after future updates.
If you have any questions/issues please contact us at https://axiom.ticksy.com/ and we will be glad to check them for you. Thank you!
thanks for your answer 
You are welcome!
hey mate! I want to know if we can add filters to the OUR WINES section. Like categories and tags. Maybe even both.
Can that be done?
Hello,
By defaut, WooCommerce has Filter by price, rating and attributes. For advanced filters you will need to install additional plugins. Please note that some 3rd party plugins may be not fully compatible with the theme.
Hi guys, please can you do an update for VC? There is a current glitch that makes you jump to the bottom of the page each time you save a VC element. Forums say update VC will fix. Thanks!
Hello, Please submit a support ticket at https://axiom.ticksy.com and we will send you the latest update for Visual composer. Thank you
Hello, can you confirm your theme is compatible with the plugin “Site Reviews” ? https://wordpress.org/plugins/site-reviews/
Thanks
Hello, Unfortunately, no this plugin is not compatible with the theme.
And do you know if there is another plugin alternative compatible with your theme ?
I am sorry, but we do not have such information as we didn’t test our theme with similar plugins.
Hi,
I’m very interested in buying this theme. Just one question before I buy. Is there any demo shows store pages (category, single product) with sidebar?
Thanks!
Hello,
Thank you for interest in our theme! Here is the screenshot of category page with sidebar -https://we.tl/hKCQLSEtrd Unfortunately, there is no option to enable sidebar on single product pages in this theme.
When we select to list “categories” on SHOP landing page it ends up with an error http://nybev.3wcomm.com/shop/
Hello,
Please submit a ticket at https://axiom.ticksy.com with your website details, FTP details and our support team will take a closer look at the issue.
Is it possible to use the template without the shop part? That is without activating the wooCommerce? I still like to make product descriptions but don’t need to put products in the cart or have a price tag.
Hello,
Thank you for interest in our theme! You can either disable Woocommerce or you can install additional plugins to set a catalog mode – where you can display your products without shopping cart and Buy button.
Hello,
Love the look of this theme, do you offer a PSD for your homepage?
Hello, Thank you for interest in our theme! Yes, we provide PSD files for each theme, they are not included in theme package, but our support team will send them by request in ticket system.
Hi, we’re trying to install this theme and keep running into issues activating. There’s enough space to run it. Can a member of your team please contact me? Please contact carina at nevosolutions dot com
Hello,
Please submit a private ticket at https://axiom.ticksy.com/ with your website access details and also specify the errors you got. Our support team will get back to you for further assistance. Thank you.
Hi there, you seem to have a nice winery theme here. After looking into your portfolio i come to notice that you release many themes but dont follow up on them by continuously update them. Lot of them are WooCommerce theme that need really close follow up and many updates. So even if your theme is really great i’m not comfortable going with it if you gonna drop dev and support 6month after…
Regards.
Dear Brockway, Thank you for your interest in our theme! The Woocommerce 3.0 theme updating is under processing and our developers will release theme updates one by one. Some themes have been updated already, for example https://themeforest.net/item/dentario-dentist-medical-healthcare-theme-/15501504?s_rank=1 Kind regards
Hi, i see that your theme have 1 update in a year, did you think this is really enough ? Especially when you use multiple tier plugins where we discover security issues regulary ?
Regards.
Dear Brockway, thank you for your question. Our developers committed themselves to regular updates of themes, but it mostly depends on plugins updates and available fixes. We will do our best to change this situation and more frequent updates. Best regards
2 updates of the theme later VC is still 3 versions away… LOL
Edit: Nope ok, you have to uninstall VC and then install it, you cant just update it. Something that you can could fix…
Hello, Unfortunately, automatic update from wordpress admin panel is not available because of the license – you will need to get a direct license for that. Plugin updates are available for download and can be easily uploaded via FTP or File manager.
Hi, i just buy and install wpml, but there is no way that the language selector display into the menu, please fix your WPML compatibility…
Also your theme is not CF7 compatible like you want us to believe. This is 2 plugins that you tell people that your theme is compatible, when in fact it does not.
Hello,
The plugins that are fully compatible and tested with our theme are described on the preview page. Unfortunately, Contact form 7 is not included in the list, so you may need to add styles or other changes for this plugin. As for WPML language switcher – please submit a private ticket with your website details at https://axiom.ticksy.com/ and our technical support will check the issue.
Thank you.
Hi, this is a screenshop of your preview page : http://prntscr.com/fao4uh feel like CF7 is on the list !
Hi, it looks like there is mismatch in item description. Please submit a ticket at https://axiom.ticksy.com/ to our support team to check your question. Thank you.
Looks like more than a miismatch to me, you even create a graphic that say you support it, common !
Hello,
I am sorry for this misunderstanding. You can always contact our support team at https://axiom.ticksy.com/ , they will be glad to assist you with your questions.
Hi,
Ticket send. i hope that i could have a nice and styled CF7 form, because the one included is kind of really bad to stay polite… And i certainly hope that you will make your theme compatible with WPML, because menu selector is not the only issue, it’s unusable with your theme.
Regards.
Thank you, please expect reply from our technical support team, they will give answers for your questions.
Congratulations! Nice Work, Good Luck With Sale.
Thanks a lot!
