78 comments found.
Hello, we were just looking at the shop page of this theme. Do you have an option for the shop to have a filtered options on the left? eg. type, price etc with tick boxes?
Hi.,
Thank you for your interest on our theme.
In our theme we have used woocommerce plugin for shop functionality , if you want to display the filters then you can assign the shop page layout with sidebar and you can create a sidebar widget for shop page then assign that widget to your page ,
Refer : http://prntscr.com/kdp1d2
Great, thank you – do you have a screenshot of this, or a page with it working on? Just wanted to have a quick look before we purchase the theme. Thanks!
How to import demo content? Totally missing and even Unyson says error
Hi.,
Thank you for contacting us.
After Install the theme, you can simply activate the theme in dashboard > Appearance > Themes, here just click “Activate” button to activate the theme. Then the notification message will appear in your dashboard for install and activate all the required and recommended Plugins.
Install and activate all the required and recommended Plugins and deactivate all the external Plugins other than the theme recommended Plugins.
For the purpose of demo content import we have used “Unyson” plug-in to import the demo contents.
Note: Before installing the demo content, please check that your server has the following limits as explained in our knowledge base link else contact your hosting support to do so.
http://wedesignthemes.com/support/knowledge-base/server-requirements/ Kindly note we have used unyson plugin only for demo content import not for the other addons if you use them (Brizy , page builder, slider and so on) it will affect the core builder files and Visual Composer modules.So kindly deactivate all other extension from unyson and deactivate the plugin after import the demo content.
Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.
https://www.dropbox.com/s/kakd6zmsc4kvxpa/dt_unyson.gif?dl=0 http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/ Video: https://www.youtube.com/watch?v=Zt33ypi2uno Note: The images which we have used in the demo are all licensed images. So, we can’t provide those images will appear in the Theme Demo, but not in the Theme package. Because of some license issue, we have not included those images. Dummy image will be present instead of original image. You need to replace your own images. If you need to use those images, here is the purchase links to purchase those images. https://www.dropbox.com/s/bwhn7f3eebh0ywk/wine-maker-image-purchase-links.txt?dl=0 If you found any difficulties to import demo content, Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and import the dummy data for you.Regards., DesignThemes Support.
hello, how can I change the telephone on the the top left corner?
Hi.,
Thank you for contacting us.
Go to dashboard > Appearance > Customize > Site Header > Header Style > Show Header Left > Left Content > here you can edit the Header Left Content (phone number )
http://prntscr.com/k0epvb http://recordit.co/UysaSEOwD4If you have any queries, found any difficulties, please feel free to contact us. We are always ready to help you.
Ratings!!
Thank you for giving us the opportunity to serve you better. We know you’re quite busy, but if you don’t mind, please be sure to rate our theme for us! If not don’t forget to rate our theme!!
If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever 
Please visit below video link for how to rate our theme:
Refer : http://recordit.co/YqdTBuEJRm
Thanks in advance.
Regards., DesignThemes Support.
thank you for answering, I have only the option at the right Content. the left Content is missing
Hi.,
Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
Where can I find the Images used in the demo that are not included for download? Thanks in advance
Hi.,
Thank you for the interest in our theme and contacting us.
We have used shutterstock and bigstock images for our themes.
If you need to use those images, we will send you the purchase links to purchase those images After purchase the theme.
If you have any queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hello, i have a problem to upload the image for the background of the column. It don’s save it.
Hi.,
Kindly, send us the page link with some screenshot where you have the issue along with your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
hi, i have update wp 3.9.6 and now personalize area don’t work. there’s only label widget. can you help me? thanks
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
Note : Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license. can you provide the link to buy these images please?
Hi.,
Thank you for contacting us.
Here is the image purchase id to purchase the theme images.
https://www.dropbox.com/s/bwhn7f3eebh0ywk/wine-maker-image-purchase-links.txt?dl=0If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Ratings!!
Thank you for giving us the opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever
Please take one minute to share your feedback by clicking on a rating, visit below video link for how to rate our theme:
http://recordit.co/YqdTBuEJRmWaiting to see your fantastic 5 stars rating.
Thanks in advance.
Regards., DesignThemes Support.
Hi, guys!
It looks like a person who bought your theme keeps contacting us, the wrong team, and asks for help with installation. I reply that we are not the authors of the theme, but I never get to hear back from the person, and then, weeks or even months later, a similar ticket is being created again. It’s the third or the fourth time they contact us.
So I just want you to be aware of this situation, and, maybe, there is some support channel other than this comments section I can try to offer to this client? I offered this comments section before, but it looks like it didn’t work.
Hi Stephen.,
Ask him to post his topic here.
http://support.wedesignthemes.com/forum/business-finance/wine-maker-winery-wordpress-theme/Regards., DesignThemes Support.
I will ask him, thank you!
ok thanks.
Pre purchase question:
This theme works with catalog mode on woocomerce?
Hi.,
Thank you for your interest on our theme ,
By the way we have not tested with woocommerce catalog mode plugin , but now we have checked with third party plugin https://wordpress.org/plugins/yith-woocommerce-catalog-mode/ and it works fine , but we have not assure that those plugins will work 100% normally in our theme.
Regards., DesignThemes Support.
Hello am trying to add sidebar in my shop category section but its not showing. url: https://www.mohanbrotherss.com/our-products/
Hi.,
Kindly refer the below video link for how to enable the sidebar for shop page,
Refer : http://recordit.co/JcWC3Rbtxe
Ratings:
If you are happy with our support, kindly rate us. Have a look at the video for the rating process.
http://recordit.co/YqdTBuEJRmHoping for a 5 star rating from your end
Regards., DesignThemes Support.
Its working for shop page but not working for category page i.e. https://www.mohanbrotherss.com/product-category/wine/ . I also set the layout on appearance> winemaker options> woocommerce tab – > here i selected left sidebar layout in “Product Category Page Options” but still not coming.
Hi.,
The issue has been resolved, please have a look.
Refer : http://prntscr.com/j0pnry
Fix : You have not added any widgets under Shop | Left Sidebar , now we have added one widget,
Refer : http://prntscr.com/j0poan
Ratings:
You are always welcome to ask us your queries and we are ready answer it with pleasure.
In the meanwhile , you can help us out greatly by rating our theme for us, give us a nice 5 star rating!!
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance.
Regards., DesignThemes Support.
How can make the height of the footer smaller? and bring the social media icons to a third column in the footer?
Hi.,
Thank you for contacting us.
1) Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
.footer-widgets { padding: 10px 0 10px; }
2) Please be more specific about your issue, With some screenshot. So that we will have a clear look from our end. Then we’ll help you to get rid of it.
Regards., DesignThemes Support.
Hi.,
Thank you for contacting us.
1) Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
.footer-widgets { padding: 10px 0 10px; }
2) Please have a look at this video http://recordit.co/55OGjmV39d for adding 3 columns in the footer section and add social icons shortcode in it.
Regards., DesignThemes Support.
Hi I am having issues with the visual composer. When I try to edit the Text Block.. the text disappears and I am unable to edit the texts… Also, there is a new update available for the visual composer but visual composer says the Theme Author has to pass on the updates… Please help
Hi.,
Thank you for contacting us.
We have sent the latest version of plugin files to your mail. Please update it and check the issue. If still issue continues, Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Ratings!!
Thank you for giving us the opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever
Please take one minute to share your feedback by clicking on a rating, visit below video link for how to rate our theme:
http://recordit.co/YqdTBuEJRmWaiting to see your fantastic 5 stars rating. Your rating plays a major role in our whole profile. Please rate our theme you really like our theme and happy with our support.
Thanks in advance.
Regards., DesignThemes Support.
Hi I am having issues with the visual composer. When I try to edit the Text Block.. the text disappears and I am unable to edit the texts… Also, there is a new update available for the visual composer but visual composer says the Theme Author has to pass on the updates… Please help
Hi.,
Thank you for contacting us.
We have sent the latest version of plugin files to your mail. Please update it and check the issue. If still issue continues, Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Ratings!!
Thank you for giving us the opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever
Please take one minute to share your feedback by clicking on a rating, visit below video link for how to rate our theme:
http://recordit.co/YqdTBuEJRmWaiting to see your fantastic 5 stars rating. Your rating plays a major role in our whole profile. Please rate our theme you really like our theme and happy with our support.
Thanks in advance.
Regards., DesignThemes Support.
安装时出了点小问题,24小时内就得到了支持,好评
Hi.,
Thank you very much for your appreciation.
If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever
Your rating plays a major role in our whole profile. Please rate our theme you really like our theme and happy with our support.
Please take one minute to share your feedback by clicking on a rating. Please visit below video link for how to rate our theme:
http://recordit.co/YqdTBuEJRmWaiting to see your fantastic 5 stars rating.
Thanks in advance.
Regards., DesignThemes Support.
Hi.,
We have fixed the issue , please have a look.
Refer : http://prntscr.com/irzki9
Ratings:
If you are happy with our support, kindly rate us. Have a look at the video for the rating process.
http://recordit.co/YqdTBuEJRmWaiting to see your 5 stars rating. Thanks in advance.
Note : It seems that your support has expired . Please renew the support if you need any more help from us. Please follow the instructions in the below knowledge base link for extending the theme support.
Visit the below link for renewing the support
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Regards., DesignThemes Support.
How to remove “leave a comment” and the comment box from blog page. thanks
Hi FaisalAamir.,
Get into Admin Panel > Appearance > Wine Maker Options > All Page Options > Post Options > Posts Comments > There you can disable the comments section,
Refer : http://prntscr.com/io23bn
Ratings
If you are happy with our support, kindly rate us. Have a look at the video for the rating process.
Refer : http://recordit.co/YqdTBuEJRm
Hoping for a 5 star rating from your end
Note : It seems that your support has expired. Please renew the support if you need any more help from us. Please follow the instructions in the below knowledge base link for extending the theme support.
Visit the below link for renewing the support
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Regards., DesignThemes Support.
Thank you so much for such quick reply. Also, how do i edit and change the social media icons in the footer. Forexample I want to remove twitter icon and assign facebook to its page… I tried in the customize -> edit sociable but it didnt work.
And I turned the comment button to off yet I still see it. Please see the link: http://ecbiz194.inmotionhosting.com/~napaon5/blog/
Hi.,
1 ) Kindly refer the below video link for social icons,
http://support.wedesignthemes.com/knowledge-base/kirki-part6/In additional if you want to display the social icons via the shortcode then you have to add a shortcode like the below code, and you have to change the socials value as per your need.
[dt_sc_sociable socials="facebook,twitter"/]
2 ) Make sure that you have disable the global page comments option under Admin Panel > Appearance > Wine Maker > Globally Show Page Comments
Refer : http://prntscr.com/iodio9
Regards., DesignThemes Support.
Thank you so much that really helped.
Hi.,
You are always welcome to ask us your queries and we are ready answer it with pleasure.
You can help us out greatly by rating our theme for us, give us a nice 5 star rating!!
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance.
Regards., DesignThemes Support.
Hi.,
Thank you for the interest in our theme and contacting us.
Our theme preview is working fine. Please check it now.
http://preview.themeforest.net/item/wine-maker-multi-purpose-wine-website-theme/full_screen_preview/20457442 http://wine.dttheme.com/ http://wine.dttheme.com/home2/ http://wine.dttheme.com/parallax-home/Regards., DesignThemes Support.
Hi, when will be update for this theme? Theme have outdated copies of some WooCommerce template files. Best Regards
Hi Filipns.,
We cannot give you the exact date, but we will update it asap. Now we have attached the updated woocommerce files , kindly get into the file path wp-content/themes/winemaker/woocommerce/ adn replace the single-product-reviews.php file,
File : https://www.dropbox.com/s/j8baektdo0pxw51/single-product-reviews.php?dl=0
Regards., DesignThemes Support.
Thanks
Hi.,
You are always welcome to ask us your queries and we are ready answer it with pleasure.
Please take one minute to share your feedback by clicking on a rating below.
http://recordit.co/YqdTBuEJRmHoping for a 5 star rating from your end
Regards., DesignThemes Support.
Hi again, how to change text on site loader? Besta regards, Filip
Hi.,
Do you want to change this text http://prntscr.com/ieifns then get into the file path /winemaker/wp-content/themes/winemaker/header.php there you can change the text,
Refer : http://prntscr.com/ieighs
Ratings:
You can help us out greatly by rating our theme for us, give us a nice 5 star rating!!
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance.
Regards., DesignThemes Support.
Hi, which cache plugin do you recommend for your theme? I instaled the WP fastest cache and whole site is broken down.
Hi.,
You can use w3-total-cache plugin,
Plugin Link : https://wordpress.org/plugins/w3-total-cache/
And kindly refer the below knowledgebase link for ow to configure it,
Refer : http://support.wedesignthemes.com/knowledge-base/w3-total-cache-settings/
Regards., DesignThemes Support.
Hi again, what is wrong with your theme?? everyday have new issue! Where I can submit a ticket? Also your theme isn’t responsive, check your demo page https://gyazo.com/70bfc157e80967d1d216d3c985373718
Hi Filipns.,
Sorry for the inconvenience happened to you.
1) You can post your query in our support forum site http://support.wedesignthemes.com/forum/business-finance/wine-maker-winery-wordpress-theme/
2) Let us know the page link of the responsive issue so that we can check and let you know.
Regards., DesignThemes Support.
Hi, have a child theme?
Hi.,
Thank you for contacting us.
Yes we include a child theme with the purchase.
Thank you, we look forward to helping you!
thanks a lot
Hi.,
Thank you.
If you have any other queries, please feel free to contact us. We are always ready to help you.
Hope you will purchase the theme soon.
Regards., DesignThemes Support.
Hello, I found an error in displaying the single product page. Visiting single product page, the responsive version on safari browser does not display images, the add to cart button, variations, and reviews. How can I solve the problem?
Hi.,
Thank you for contacting us.
Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes along with some screenshots of your issues. So that, we can check and have a clear look from our end.
Regards., DesignThemes Support.
the problem is the sidebar when it is activated. the safari browser does not display the products on responsive version. How Can I solve ?
Hi.,
Thank you for contacting us.
Your site is not loading in safari for us. It keeps is loading and loading. Please check this issue with your hosting team and get back to us.
Please refer the attached screenshot : http://prntscr.com/i7l9j3
Regards., DesignThemes Support.
