149 comments found.
Really love your theme but it is completely in english 
I need everything in another language GERMAN.
For example the checkout or mini cart – the content that it displays should be in german language 
instead of “1Item in the cart” I want “1 Produkt im Warenkorb”
How could I change that?
Hi, The theme is multiple language, you can use any language you want Thank You
hi i have a problem whit the child thme i activated but it not detected by wp screenshot 1: http://prntscr.com/isvwtv the inspect element: http://prntscr.com/isvx64
the function and style ar empty in childe theme !!!
Hi
Pleade renew support
Many thank
it done
Many thanks
hi how i can prevent header color change lok img1: http://prntscr.com/iucnul link1: https://www.omastore.om/en/ img2: http://prntscr.com/iucowp link 2: https://www.omastore.om/en/product/cookie-packaging/
Hi,
You should select the main color in the theme option http://prntscr.com/iumg95 and remove the main color in your home page editor http://prntscr.com/iumgls.
Thank You
what about this probleme? hi i have a problem whit the child thme i activated but it not detected by wp screenshot 1: http://prntscr.com/isvwtv the inspect element: http://prntscr.com/isvx64
the function and style ar empty in childe theme !!!
Do not activate child theme? Please send us your admin account. We will help you check
contact.7uptheme@gmail.comThank You
yesi have activate the chlid theme ok i will send you the admin account
Hi,
Child theme has been active on your site. Regarding the rtl file, it is not a template file, so you can create a rtl.css filename in the child theme to add or edit the css code.
Thank You
Hi,
We checked the rtl.css file in the child theme that worked with your RTL language http://prntscr.com/ixc4xg
Thank You
yes thank you for your help
Is it possible to integrate these “HOT” “NEW” “SALE” Label, you have in your mega menu or on your products like on Mega shop, is it possible to integrate them in Alosho as well?
Sure,
Many thanks
Hey do you any sales for this theme comming up?
I really want to buy this theme but it is too expensive for budget so far
Oh! no .
Many thanks
thank u for your quick answer! Your theme is realy amazing. I also saw another theme, which is ALOSHOP
What is the difference between these two themes?
style and layout Many thanks
Plugin support : “Some Dokan Plugins”. Does it mean your theme is not fully compatible with Dokan Multivendor plugin?
Hi,
Yes, if you need to use a plugin for your site. You can send us the plugin name. We will check the compatibility for you. We always want to improve the compatibility of our products
Thank You
hello how i can activate the Visual Composer plugin its stop working and I can customize my website
and how i can update my customize theme
Hi,
We checked the Visual Composer plugin was working on your site http://prntscr.com/hwpbtz. Please check again. And there is no way to update the theme if you did customize. You should use the child theme to be update as usual.
Thank you!
hi
i just bought this them how do i change home page 03 with demo data ? where this option ?
Hi,
Please select a page in Front page displays in Setting > Reading http://prntscr.com/hw8i83Thank You
I tried to register on your support website but it’s saying my purchase code is not correct. I’m having issues setting up a new site and your “how to” document does not explain anything in detail. Theme Option > General Settings > Header Page: I have absolutely nothing in that list except “choose one”. Just below, on ‘Footer Page’, that dropdown list has every page I’ve created for the site…including my header page. Can you tell me what went wrong or is there some kind of secret setting that has to be made on the header page? I installed your demo store for my testing version of my site but obviously with my live site, I’ll be building it from scratch based on trying to pick your demo a part piece by piece.
Hi,
Please send us your website info (url and admin account) to contact.7uptheme@gmail .com we will check it for you!
Thank you!
hi, i built the website to my friend. i tried to buy something via paypal for check the store and it says i paying to the sell account (for myself…) how do i change the selling paypal account that will get the money from the web sales?
Hi,
We checked your site and this is currently Paypal email: http://prntscr.com/ht5p7z You have to use another email to check this payment menthod.Thank You
Hello,
Great theme, However, I am facing problem regarding the RTL mode … to be more specific in the review part when someone leave review the profile picture of the reviewer block the review itself…. do you have any email or something so I can send you picture to the problem….. Looking to hear from you soon
Many Thanks
Hi,
Sure. Please send us the image of this issue and your website url to contact.7uptheme@gmail.com we will check it for you. Thank you!
Thank You
I have just bought the Aloshop theme from you. I have innstalled, but i have an loading issue, the website will not load ? what is the problem ?
Yes, i have purchased, i have a lisence code, check my account now, thx
Please send purchase code for me? Thank You
shall i send it here ?
Hi, Please send us your website info (url site, admin account) and Purchase code we will check it for you.
contact.7uptheme@gmail.comMany thanks!
ok, i have sent you the code, pls check
ok, i have sent info etc, thx
sent
Ok!
Currently Password should be 12 characters when customer register. It’s too strong password strength. So we want to reduce this 12 character length into just 6 character length.
How can we do this ?
Thanks
Hi,
It’s Woocommerce default setting. You can use plugin or function reduce password strength.
Thank You
Hi please add wordpress 4.9 support
Hi,
It’s compatibility with newest Wordpress version you can update for your site.
Thank You
Where is the private support? This support page FORUM! I’m need private support. Because send to my ftp account. 1- http://prntscr.com/hc0yhg small image very very big. 2- http://prntscr.com/hc0yrv main page quick preview bad working. 3- http://prntscr.com/hc0z07 not translated. 4- http://prntscr.com/hc0z7h not translated. ...
and i’m not using quicly preview. where can we remove this?
and : http://prntscr.com/hc1548 it stands side by side as it needs to be a bottom line
Hi,
To protect your website info, just put it in “Advanced Information” tab when you create topic. 1+2. It look good on our demo. Please send us your website info we will check it for you. 3+4. You need use Loco translate plugin to translate theme content.
Thank You
Where do I send the information?
Hi after new installation of Mega Store theme, i’ve received this message :
—-——-
CSS Folder System Error
Error Code: empty_hostname
Error Message: Folder can not create.
Error Detail: FTP hostname is required
Any idea about this ? Thanks
Hi,
It could be some files lost when you downloaded. Please download the package then import again. If it still get error, just send us your website info (url and admin account) and FTP account, we will check it for you.
contact.7uptheme@gmail.comThank You
HI; i want to translate the theme in french for exemple (my cart to mon panier, chekout to commande, my account to mon compte ),
Hi,
You can use Loco translate plugin to do that https://wordpress.org/plugins/loco-translate/
Thank You
Thank you for your reply when i download demo content i have a problem, when i click on any article or categoruie i have the following message: OOPS! THIS PAGE CAN NOT BE FOUND.
resolved
Thank You
Hi, please update theme and add support wp 4.8.2 and the new version of woocommerce also add child theme.
And thanks for this great theme
Hi,
Now you can use the newest version of Wordpress and Woocommerce. We will update soon.
Thank you!
Hello I add one product as a external/affiliate product type I added Product URL and enter Button Text as I want.
BUT…............................................ 1st. I want new window to popped up when customer buy button How to do this ?
2nd. Even after entering our Button Text, it is not displayed..just buy button only is displayed..
How to solve these 2 main problems ?
Hi,
Please send us your admin account and page url where we can check your issue. Maybe we will have suggestions for you
email: contact.7uptheme@gmail.com
Thank You
Hello I sent admin info for broken site issue. I am very very urgent situation. Why are you not taking any action for customers ? check and fix right away
Hello Still No answer ?
is this theme compatible with safari browser ?
Hi, I need to set theme option by language in WPML to put RTL in arabic language and desactivate it in english language and the forum support unvailable in saturday and sunday what should I do
Hi,
We will soon fix the problem on the weekend of forum. About your problem, just switch each language in the theme option admin page and save the theme option for each language you have. We have a setting on / off for the rtl site in theme option.
Thank You
